SUMMARY:

• Experienced Functional SAPS/4 HANA On Public Cloud/SAP ECC/ OTC & SD/LE/CS Consultant having around 13+ years of SAP Consulting in SD and OTC Functional Consulting Area and Training experience with 15+ years of strong domain expertise in various Consumer Durable/Electronic Co’s at various levels in sales / marketing / commercial / service aspect of various multinational organisations.
• Areas of Expertise - Order to Cash Functionality - LE - WM -PM/CS - Workshops - Configuration Support - Testing - Training COE Team members - Acting as Single window Solution Station for all SD issues in Industries (Media/Consumer Durables/Surgical Equipment/Services/Software/Education/Material Handling/Pharma/Biotechnology/Telecom
• Deliverables include Time -bound Solution Offering/Pain Point addressing workshops/Timeline Presentations/ Train-the-Trainer Delivery/Production Support/Solution Architect/Test Lead
• SD Expertise - Order-to-Cash Management - Contracts - Delivery Management - Billing - Accounts Management - Pricing - Billing Due List - Billing Plan Types - Output Types- Incompletion Log - Item Category Determination - Sales Doc Types - Contracts - Rush Order- Cash Sales- Partner Determination Procedure) Shipping Cost and Freight Determination - Shipment
• Good Expertise in Shipping/Route /Route Scheduling/Delivery Priorities and Pricing
• Experience in Integration of SD with PM & CS (Service Orders/Equipment Master)
• Good Experience in activities related to creating business blueprint document, Gap Analysis Customising in all the areas of Customer Relationship Management, Testing, Integration
• Pricing Full Functionality Expertise /Condition Technique/Pricing Procedure/Condition Update
• Worked Extensively in Logistics Execution of SD Module - Picking/Route Determination/Shipping Types/Freight etc.
• Very good understanding of SAP Order-to-cash /LE Functionality with interfaces with FI/MM specially in area of Account Assignment and Determination
• Good Understanding of Integration with MM/FI/CS with Sales & Distribution
• End-to-End Implementation for SD module commencing from Pre-Sales to Accounting
• Excellent knowledge of Master Data - Customer/Material/Condition/Output Master data
• Worked as Team Lead/Project Management SAP SD Consultant in various industries across countries
• Good experiences in user training and conducting SD training sessions.
• Conducted over 30 academic Trainings on behalf of SAP-Asia with very high evaluated scores

PROFESSIONAL EXPERIENCE:

Confidential, Syracuse, NY

Sr SAP QTC/Service Management Consultant

Responsibilities:

• Handling Implementation for Project Apollo for S4 HANA on Public Cloud
• SFDC - Service Now - SAP Business Scenarios
• Helping for Support issues for SAP OTC areas as one window issue solver for them
• SAP OTC/SM Production Issues from Functional Perspective/Best Practice Deployment
• Helping Business Users with SIT and Best Practices Business Processes and Integration issues
• Business Partner Configuration and Master Data for Sales and Distribution
• Review of Functional Specifications in OTC area and Assisting Off Shore Technical Consultants for Technical Specifications

Confidential, NJ

SAP QTC- SD/Logistics Consultant

Responsibilities:

• Responsible for OTC Change Requests with Pricing, Billing and Logistics Execution areas
• Important Member of Build Team for Wiley COE Team
• Implementing New Changes based on changed Business Processes
• Documentation by writing Functional Specifications and Approving Technical Specification till its Deployment
• Handling Team of Technical Consultants for timely execution of developments /Enhancements for CR’s
• Working extensively on New Project Roll Out for K&L Pricing
• Advising the Best Business Practice to Business/Stake Holders for higher Profitability
• Responsible for Successful Deployment of Change Requests
• Responsible for getting the Developments completed (by engaging Off Shore Technical/Development Consultants) for Enhancements
• Analysing Current Processes and Advising Business about the most favoured SAP Practice in Area of Quote -To- Cash
• Extensively using POC for the Stake Holders/Power Users by Organising small but effective Workshops

Confidential, Tampa, Florida

Sr OTC Consultant - Order-To-Cash/SD

Responsibilities:

• Handling New Implementation Project for Reverse Pricing from OTC/SD Perspective
• Handling all OTC Integration Systems for New Implementation for E-TAX in Italy, Columbia and Hungary
• Responsible for Prompt Solution of any Issues regarding to Order-To-Cash Process for Business/Users/Stake Holders/Power Users/System Owners
• Responsible for creating TA -Technical Assessment and getting Approvals from Business Owners of Italy,Colombia and Hungary for new Tax/Invoice Compliance
• Integration issues for Customer Master replication in GTS system vis -a-vis ECC
• Part of IT-COE AMS team for resolving Functional issues faced by Users
• Worked extensively on ISM/Service Now for Ticket Management
• Involved in Approval/Creation of Test Scripts in HPALM/HPQC Testing tools

Confidential, Charleston, South Carolina

Sr. SAP SD Consultant

Responsibilities:

• Handling SAP - SFDC Production issues across Finance and Project Management
• Testing Plan Execution/Master Test Plan/Regression Testing Responsibility
• New Project Launches/Costing/Resource and Application Allocation
• Handling all SAP SD /Order To Cash related Configurations Glitch
• Advising on New Acquisition - RoadMap for SAP Billing Plan
• Handling all OTC Support activities across board
• Handling Sales Force/SAP Integration issues including Billing Plan -Billing Due List and Usage Billing for Luminate
• Planning and Executing all Best Practices Solutions for Order to Cash Scenarios by Displaying and Driving numerous ProtoType Sessions with Business Users and Stake Holders
• Advising on all Outstanding issues related to Sales and Distribution Module from Contract to Billing and Revenue Recognition for all existing scenarios of the Organization
• Creating Documentation and Helping Root Cause Analysis Team and Solution Building in all areas of Order-To-Cash scenarios.

Confidential

Sr. SAP Consultant

Responsibilities:

• Heading SAP SD/OTC for Multiple Projects in China, Thailand, Vietnam and Japan
• Project Management including Shipping related Process -Freight Cost in Delivery etc.
• New Project Launches/Costing/Resource and Application Allocation
• Handling all Support and COE issues across Asia Pacific Region
• Heading the OTC & Documentation Management of APAC Region
• Handling Customer Service Project for China Roll Out in SD
• Integration issues of SD/CS across Plants (China,Singapore etc.)
• Introduced Variant Configuration Step-By-Step Configuration for Complex Warehouse Products

Confidential, Redmond, WA

SAP SD Sr .Consultant-Test Lead

Responsibilities:

• Designing the Tax Revenue Calculation for Skype and Various Telco Products of Confidential
• Creation of FSD for the above requirement for Three Scope in Countries
• Involved in Configuration and Prototype as per the Design and Business Requirements
• Listing Scenarios based on the current and future process of the Business
• Contracts Sales Orders, Item Category, Customer Invoice and Inter Company Configurations
• Order - Related Billing and Billing Plan Complex Scenarios executed
• Testing of over 400 Test Cases for all the scenarios- Leading the Test Team including Offshore
• Working closely with Technical Consultants/Service Engineering/Master Data Team all through
• Creation of MTP Doc and getting approved by the Business and involved in Negative Testing and Results
• Billing Plan Configuration at Item Level with various Customers belonging to different regions
• Involved in Vertex Tax Determination for Two Call Approach for TELCO Products for US/CANADA/PR
• Output Determination Procedure Customization with Output Type at Billing
• Involved in setting up Workshops with Business for validations

Confidential, St. Louis, MO

SR.SAP SD Business Consultant

Responsibilities:

• SD/CS Solution Consultant for various Complex Scenarios in line with the Warehouse Activities
• Gathering Requirements across different Divisions ATS/CS etc.
• Blue Printing for the SD module in line with the business
• Listing Scenarios based on the current and future process of the Business
• Configuration for Consolidated Customer Orders/ Near- By Customer/Rush Customer Orders with specific Delivery Patterns in very Complex Scenarios
• Configuration and Customizing for Sample /Consignments and Free-Of-Charge Delivery Orders
• Setting up of Route/Route Determination/Route Schedule using Factory Cal and Shift
• Testing End-To-End Business Scenarios from Order to Billing
• Proposing and showing Prototype for all the Scenarios by arranging Work Shop Sessions across divisions
• Handling all issues related to Sales and Distribution Module but integration with FI and MM
• Delivery of Solutions based on Minimum Development and maximum Configuration across all areas
• Setting Up of Availability Check in a very Complex Business Scenario along with Future Dated Orders
• Imparting Training to IT and Business Department of the Organization along with Key Users both in Centre Valley (PA) AND St. Louis, Missouri

Confidential, Richmond, VA

SAP SD/OTC Consultant

Responsibilities:

• SD/OTC issues to be resolved for Current Plant.
• Identify the best Practice for Implementation and Support in SD and Vistex
• Logistic Execution issues i.e. Route Determination, Picking, Transfer Orders etc.
• Preparation of Current Functionality and Resolving Tickets based out of SD/OTC
• Deck for Order to Cash scenario with Variant Configuration
• Pricing Details of SD Configuration changes.
• Imparting Training for Business Users.
• Preparing Training Document for SD/VISTEX functionality.
• Resurrecting the Current Process of Claims Management in Vistex.
• Quotation Management/Order Management Process.
• Shipping and Billing Issues Resolution.

Confidential, Columbus, IN

SAP TELEMATICS EXPERT – Functional (SD/CS/PM)

Responsibilities:

• Roll out of Confidential Telematics – Fleet Project for its Forklift Trucks with a Telematics Device
• Requirement Gathering from Business Stakeholders/Committee Members etc.
• Module In-charge for PM/CS & SD Design/Approval/Configuration/Training etc.
• Two Third Party System Integration with SAP – CaLamp and ID System.
• Design for both Confidential Mobile and Confidential Complete Scenarios
• Responsible for Setting up Telematics Device Master Data
• Responsible for Order – To- Cash Functionality of SD Module
• Design and Configuration of Entire cycle from Device Master to Billing (SD)
• Setting Up Variant Configuration with respect to Equipment Master Settings
• Setting up Client Workshops for TO-BE Business Process
• Configuration for Order-To-Cash Scenarios (8 Scenarios in total)
• Entire Configuration and Testing of SD PRICING Functionality
• Dependency writing for Pricing in Variant for different buckets i.e. Confidential /Non- Confidential
• Interacting with Technical Team and BI Team for Data Analysis.
• Setting up Notification Types/Catalogue Profile/Tasks/Activities etc.
• Configuration of Debit Memo Types/Item Category for Configurable material and Billing Type.
• Contracts/Order Types/Item Category/Billing Types/Billing Plans/Order Related Billing.
• Different Order Types for different Business Scenarios.ie Confidential Owned Trucks/Non –Warranty Trucks etc.
• SD Settings for Assemble-To-Order Scenarios with Availability Check in Assemble-To-Order
• Preparing Documentation for Configuration and Imparting Training to Business Users
• Account Determination Configuration.
• Order-to-Cash Business Solution Provider.
• Expertise in Contract Management/Quotation Management/Order Management/Billing Management/Service Management (CS)
• Configuration related to SM/SD scenarios of the Organization in USA and Canada
• Customization related to Service Notification/Service Order/Main. Plan/Confirmation/Resource Related Billing
• SD-SM Integration points/Service Order/Service Notification/Equipment Master etc Configuration
• DIP PROFILE Configuration
• Resource Related Billing Configuration/Testing/Documentation
• Testing entire End-to-End Process of all Seven Scenarios with Business (Starting from PM-CS-SD)
• Creating Functional Specs for Outputs for various divisions
• Worked on Reverse Logistics Management
• Master Data Configuration execution along with Item Category-Dales Doc Types-Assignment
• Copy Control Configuration at all levels
• Designing Test Scripts for User Testing/Integration Testing
• Service Orders/Service Notifications/Service Confirmation/Warranty Process/Sales Order/Invoicing/Account Determination/FI Integration
• Sales Order Type/Contract Types/Billing Type/Copy Control
• Shipping and Transportation set up – Picking/Packing/PGI
• Billing Plan- Milestone Billing/Periodic Billing Configuration