SUMMARY:

• SAP and SCM SOLUTION ARCHITECT (Product Owner), RESOURCEFUL PROBLEM SOLVER and RESULT ORIENTED PROACTIVE LEADER experienced in forging steadfast client relationship and combines technical knowledge with business acumen, who looks beyond “status quo” to identify hidden opportunities and turns opportunities in reality, using innovative strategies and cutting - edge technologies delivering results.
• 20+ years of SAP & Enterprise Resource Planning(ERP) project implementation experience in Supply chain management in varied domains ranging from Consumer Food & Food Ingredient, Chemical, Manufacturing, Fashion & Footwear, Energy, Telecom, Life Science & Healthcare .
• Successfully completed several M&A (Merger, Acquisitions and Divestitures) projects. migrating to SAP ECC
• Responsible for Program management of all related SAP projects and end to end Project management from inception to Delivery.
• Successfully implemented enterprise solutions on top of SAP, by following ASAP (Accelerated SAP) project management life cycle (PMLC).
• For overall Project Management (5 Project Phases: Initiation, Planning, Execution, Monitoring & Control (& Closure) and 10 Management areas: Requirement, Time, Budget, Quality, Human Resources, Communications, Risk, Integration Management), following PMI's PMBOK based PMLC/SDLC satisfying the Golden Triangle (Scope/Time/Cost with Quality) of Project implementation
• Introduced Lean & Agile project management methodologies in SAP Project implementation and merged it into a Hybrid methodology by deploying best practices of Scrum, SAFe & Kanban ( and also some aspects of XP, RAD, RUP and DevOps) on top of Waterfall SDLC
• In the last decade, extensively using Agile methodologies (primarily Scrum) with rapid iterations(Sprints) for project implementation, thus delivering solutions iteratively & incrementally - incorporating feedback from users/customers and providing maximum value to customer.
• Effective, optimal delivery using collocated and offshore teams & timely operational support using follow-the-sun model. .
• Implemented Risks, Assumptions, Issues and Dependencies (RAID) logging framework specifically adopted for SAP projects
• Significant experience in Change management by effective communication with team and stakeholder
• Significant experience in Enterprise resource planning (ERP), Supply Chain Management(SCM), Sales & Operations Planning(S&OP), Financials Supply Chain Management(FSCM), Manufacturing resource planning(MRP) and Healthcare and Life Sciences domain
• Introduced Lean Six Sigma for business process reengineering achieving true alignment of IT with business, converting IT to a strategic partner:
• Expertise in System Analysis, detailed system requirements elicitation, client-to-system and business -to-IT liaisons
• Conceptualized new ideas for business critical processes and presenting them to senior management using Value Stream Mapping and Value Stream Analysis (VSA and VSM)
• Facilitated JAD/JAR sessions with effective GSS (Group Support Systems) for multi-million dollar enterprise wide SAP and SCM projects implementations and products development, reducing the implementation time by 25%.
• Significant experience in creating Request for Proposals (RFPs), Responses to RFPs and evaluating them.
• Working with stakeholders, defined the product roadmap and release plan - Refined the roadmap & release plan as business scenario changed
• ERP and MRP Processes: Order-To-Cash, Make-To-Stock/Order, Procure-To-Pay,
• Sales and Operations Planning (S&OP): Demand Planning (DP), Supply Network Planning (SNP), Production Planning and Detailed Scheduling(PPDS), Transport Load Builder (TLB)
• Supply Chain Optimization (SCO): Inventory Optimization, Supply Network Optimization, Plant Optimization (Run Strategy and scheduling) resulting in improved working capital performance, reduced cash conversion cycle time and growth in profit margin with better customer service and lower supply chain cost.
• Used Supply chain responsiveness matrix to conduct full Value Stream Analysis developing Lean Supply Chain Pillar process and Enterprise S&OP dashboard with measurable KPIs - Developed Supply Chain reporting & analytics platform on top of SAP BI/BO, integrated with enterprise Sharepoint portal.
• Very passionate about coaching and mentoring team members to ensure optimal performance and encourage excellence. Manage and drives deliveries through large offshore and collocated development teams. Experienced in all IT Team Management (Building high performance team, Mentoring and setting up training and appraisal process), overall IT budget (Both capex & opex) and Business Relationship Management that includes Vendor management (Vendor negotiation, contract and monitoring) and Customer Management

TECHNICAL SKILLS:

• SAP R2, SAP R3/4.x, SAP ECC, SAP S/4 HANA, SAP SCM/APO, SAP AFS/FSM, SAP BI/BW, BOBJ
• FICO, FICA, FSCM, SD, LE, MM, PP, QM, WM, PS, PM, QIM, HCM etc
• Desktop and Web/Cloud - ABAP (RICEFW objects). BW, SAPUI5, HANA (CLOUD, GATEWAY and HCI)
• SAP Infrastructure (BASIS, Netweaver and the DBMS - Oracle, DB2, SQL Server):
• SAP project, SAP Business Blueprint design, SAP Realization and Go-live
• Third-party tools and integration with such tools, such as Vistex & Blacksmith for Pricing rebate, Vertex for tax, Smartops for Inventory .
• Oracle, MySQL, SQL Server, DB2 and SQLite3 (for mobile devices)
• Full stack Web and Mobile application on HTML5 with BootStrap 4, CSS3 and Javascript (Jquery, Angular, React, Ionic)
• Android SDK, Swift for iOS, Cordova and Ionic Framework for build once, deploy anywhere
• JEE stack. (JSP, Servlets, EJB, Struts, Springs, JDO, JDBC, JMS, SOA, Microservices), IBM Websphere Portal, Process Server, ESB, Message broker/Message Queue, DataPower, WID, WSRR. Rational Software Suite. RestAPI library, WebServices for JSON based interfaces
• .Net framework (C#, ASP.net, Visual Studio .Net, IIS ) and LAMP(PHP) stack on top of CodeIgniter Framework with HMVC architecture.
• C, C++, Python, Ruby on Rail, Perl and Unix shell scripting for communicating with hardware platform and at OS/System level
• AWS and Azure
• Data-Warehouse, Reporting and Analytics platform on top of SAP BI/BW, Business Object, IBM Cognos, MSBI/SQL Server Analytics, SAS, SPSS and Opensource tools,-BIRT, Jasperreports, KNIME, Pentaho. Recently using Big-data analytics platform (e.g: Hadoop)
• Expertise in legacy systems (e.g: IBM Mainframe - Z-series/I-Series, COBOL, CICS, DB2) support, enhancements, integration with web/browser GUI as well as complete decommissioning (sunsetting) of legacy systems towards modernization to SAP and Java/Web systesm
• Peoplesoft, Oracle, MS-Dynamics, Salesforce, I2, Filenet, Documentum, different BI, EMR solutions and LIMS solutions

PROFESSIONAL EXPERIENCE:

Confidential, Jacksonville, FL

Program Manager

Responsibilities:

• Joined the org to set up a Program Management office to deliver SOW based SAP projects using an offshore-onshore delivery model .
• Involved in the full lifecycle of all projects starting from pre-sales process in project scoping, estimation, brainstorming of the solution, creation of RFP response, presentation to client executive team followed by SOW creation and end to end project implementation (blueprinting, realization, final prep, cutover and go-live).
• Implemented critical SCM (ERP and MRP) business processes in the area of Order-To-Cash, Make-To-Order/Stock, Procure-To-Pay involving all major modules of SAP ECC ( FICO, FICA, FSCM, SD, LE, MM, PP, QM, WM, PS, PM etc). Recently implemented HR/HCM in one client.
• After go-live provided efficient, responsive and highly optimal DevOps support using follow-the-sun onshore-offshore model.(90-10 split)
• 100% offshore support for enhancements in RICEFW ABAP objects ( Report, Integration, Conversion, Enhancement, Forms, Workflow)
• S/4 HANA Greenfield implementation - Implemented SAP New G/L, PP, QM, PM, MM, SD, LE, FI,CO in s/4 HANA Environment.
• SAP R3/ECC to S/4 HANA migration - Migration of New G/L in zero downtime. Completed all other modules migration and SAP BI implementation on S/4 HANA.
• ITS Mobile RF QR Scanning Solution on mobile and/or handheld device for complete automation in the TLB (transport-load-build) process for Location to Location Goods movement involving Picking (SAP Pick request), staging and loading (Bill of Lading)
• Integration Projects with Cloud based SaaS solutions. As example, integration with Microsoft Dynamics CRM using SCRIBE middle ware.
• MDM Workflow implementation for workflow approvals in procure-to-pay process
• SAP Fashion Management (FMS): A vertically integrated solution combining processes from Apparel & Footwear (AFS) and IS Retail into a single solution. Implementation of SAP AFS 7.1 in SD, MM, LE, WM, PP . Providing enhancements and support on multiple RICEFW objects
• Quality issue management (SAP QIM) with workflow implementation for customer complaints, supplier/carrier issues, Internal Issues including Environment, Health, Safety Issues. Implemented QIM reporting dashboard on SAP BOBJ.
• Smartphone/Tablet enabling using SAP Fiori(UI5) for certain business processes - e,g: approval process in procurement, escalation workflow in QIM, customer order inquiry in sales and many other self-service tasks
• Integration with Mexico CFDi (Comprobante Fiscal Digital pro internet) - A digital/electronic invoice (Factura Electrónica) and E-Payment receipt Implementation of companies with plants and operations at Mexico to satisfy the legal and statutory requirements of Mexico tax authority(SAT).

Technology Stack: Full stack web and Hybrid/Native Mobile app with JEE stack in the backend. Python script communicating with hardware platform

Confidential, Rochester, NY

Director of IT

Responsibilities:

• Development of enterprise apps for business functions which are not available in SAP. Integration with SAP using Netweaver PI ESB. Customer Facing mobile app and mobile enablement of SAP for remote workforce (Sales & Customer Service)
• COTS/SaaS solutions implementation and integration with SAP ECC - e.g: Salesforce for CRM
• Defining the program controls and processes - Implemented Sharepoint as the PMO tool.
• Planning the overall program and manage the program budget - Respond to changes in a dynamic fashion
• Daily management of program life cycle, monitoring progress across projects
• Risk management across projects and programs using RAID logging framework
• Responsible for timely delivery of Integration projects - ensured deliverables are aligned across the different projects
• Coordination among multiple teams, communication with all level of org & stakeholder was key in successful delivery of the business solution
• For the enterprise SAP implementation followed ASAP (Accelerated SAP) which is predominantly Waterfall methodology with phased, milestone based project delivery - Managed project charter, scope, schedule, resource, communication, risk and quality assurance.
• The mid-scale projects were implemented using a Hybrid approach - Followed PMBOK based waterfall for managing overall scope, budget and schedule while "working software" was released to the users incrementally and iteratively following agile and lean (Kanban) methodology.
• Used Lean Six Sigma for a streamlined Order-to-Cash(OTC), Make-To-Order(MTO) and Procure-to-Pay(PTP) process.
• Implementation completed within a year in SAP ECC ( FICO, SD, LE, MM, WM, PP-PI, QM etc).
• Architected the Business Intelligence platform on top of SAP BOBJ (Business Object)
• Mobile/Tablet enablement of SAP GUI for on-the-road workforce (Sales & Customer Service)
• Implemented SAP DMS (Document Management System) for storage and retrieval of documents (e.g: Invoice, Bill-Of-Lading, Quality docs etc).
• Implemented BCP (business continuity planning) process on top of SAP disaster recovery and archiving
• Renegotiated contracts with SAP and SAP Consultant/Support vendors for cost savings and better utilization
• Established 24 X 7 IT helpdesk process and SAP support as the manufacturing plants moves to a 7 day work schedule. This included dedicated on-site resources, near-shore support ( shared resources within US) and offshore support (from India)

Confidential, Jacksonville, FL

Head of IT

Responsibilities:

• Successfully implemented SAP ECC 6.0 and SAP BW 3.1 in a privately hosted cloud environment, instead of building in - house SAP infrastructure one of the first SAP cloud implementation.
• Confidential acquired another chemical company, Renessenz. Renessenz s existing system/data (which was in SAP R3, in it s parent company) was migrated to Confidential s SAP ECC environment, as a new business unit, within 3 months.
• Migration activity completed in 1/4 th time using Hayes Gold Client instead of traditional extract-transfer-load methodology.
• Development of enterprise apps and/or implementation of COTS/SaaS products for Supply Chain business functions which are not available in SAP and/or financially prohibitive to implement (e.g: SAP APO). Integration with SAP using Netweaver PI ESB
• GPS enabled mobile app for the Foresters (searching for Pine Trees) and mobile enablement of CRM apps for Sales & Cust Service
• Defining the program controls and processes - Implemented Sharepoint as the PMO tool
• Planning the overall program and the corresponding program budget - Respond to changes dynamically
• Daily mgmt of program life cycle, monitoring progress across projects ensuring deliverables are aligned across projects and milestones are met.
• Risk management across projects and programs using RAID logging framework
• Responsible for coordination among projects and communication with all level of organization and stakeholders
• For Confidential IT divestiture and SAP implementation followed standard ASAP - Blueprinting, realization, data migration, cutover and go-live
• For Renessenz the migration activity was big-bang approach as Renessenz, parent company was running SAP R3 and we used an data migration automation tool (Hayes Gold Client) for the data migration
• In the first phase of go-live the financial processes, namely Order-To-Cash and Procure-To-pay was implemented in SAP
• A Quality Control System for the Chemical lab (LIMS) was implemented as a COTS
• Business Analytics and Business Intelligence platform on top of SAP BW. Further it was upgraded from SAP BW 3.1 to SAP BI 7.0
• Deployed Cloud based solutions (e.g: Autofax via Esker, EDI via Sterling commerce)
• Started IT Helpdesk with the premise to provide quick resolution with minimal overhead - Thus a 2-Level Helpdesk was created.
• Hired/retained employees as strategic resources and deployed consultants as needed
• Used SAP Managed Service companies for SAP projects, including offshore, near-shore and blended-shore (onshore and offshore) models. Continue Vendor Management including negotiations and performance evaluations.

Confidential, Jacksonville, FL

Senior Delivery Manager

Responsibilities:

• Involved in the full lifecycle of all these strategic projects starting from pre-sales process in project scoping, estimation, brainstorming of the solution, creation of RFP response, presentation to client executive team followed by SOW creation
• Played key role in acquiring the SOW based projects and managed all of them under the Program Management Office (PMO) - Implemented SharePoint as the PMO and collaboration tool for all Project Managers
• Responsible for Delivery and Business Relationship Management of all SOW based projects using Offshore delivery center.
• The offshore center along with the onsite team was also involved in providing operational support under the follow-the-sun model.
• Responsible for implementation of SCM & FSCM systems on top of SAP ECC, JEE and .Net based homegrown software and COTS (non SAP app), and integrating them using ESBs ( IBM Websphere ESB, MQ/MB and SAP Netweaver PI ESB)

Confidential, Omaha, NE

SAP Team Lead

Responsibilities:

• An unique PMO office were setup where Business & IT PMs sit together:
• Program governance & controls were defined to deliver maximum business values on-time and within budget
• Managed the program involving SAP, IBM & PwC consulting and multiple implementation partners, including offshore vendors in India
• Realized significant cost saving by building exhaustive Business and SAP expertise in-house (including offshore centers) thereby stopping “big five” consulting company support
• Followed PMBOK based ASAP methodology throughout the phases of Business Blueprinting, realization, final prep, cutover and go-live
• For certain mid-scale projects introduced Hybrid methodology ( Lean & Agile practices on top of Waterfall SDLC) - Due to quick release of solutions incorporating users feedback and providing business value incrementally, this Hybrid Methodology was adopted across the org
• Achieved all the major goals of a successful project (cost saving, on-time, exceeding user expectation), but the most important achievement was forging a trusting partnership between Business and IT, which was missing earlier. This was achieved by conducting the VSA sessions along with JAD sessions in which the end-users participated actively with specific roles, thus cultivating ownership and stronger commitment.
• Introduced lean six-sigma in Confidential . Based on the VSA/VSM, designed and implemented SCM and S&OP systems
• Conducted several focused JAD sessions involving cross-functional teams (Supply Chain optimization, Supply Planning, Demand Planning, Manufacturing, ISS and IT, SAP Consultant & Third party Vendors product development team).
• Implemented stable, robust architecture for Supply Chain Systems; reduced resource dependency, maintenance cost.