PROFESSIONAL SUMMARY:

9+ Years of experience into complete Procurement life cycle operations, with initial stint in Business Operations

SKILLS:

S2P Skills: eRFx, eAuction, Supplier selection and evaluation, Sourcing, SLP, Contract negotiation, Buying process, Supplier enablement, Functional Consultant for P2P.

Project management skills: Project planning, execution, Ariba implementation and operationalization

Technical and functional skills: Ariba implementation, configuration of ARIBA upstream & downstream modules.

PROFESSIONAL EXPERIENCE:

Confidential

Senior Ariba Consultant - SAP Ariba Upstream & Downstream

Responsibilities:

• Ariba Upstream capabilities including Ariba Sourcing, Ariba Contract Management, Ariba Supplier Information & Performance Management, Ariba SLP.
• Ariba Downstream capabilities including Ariba Procure to Pay, Commerce Automation
• Assist in resolving issues related to transmission of electronic documents via the Ariba Network and Ariba On Demand solutions
• Manages small teams and/or work efforts (if in an individual contributor role) at a client or within organization.
• Issue / Status Tracking - Provides weekly updates and escalates critical issues to Team and Project management in a timely manner
• Adapts existing methods and procedures to create possible alternative solutions to moderately complex problems
• Providing support for deployment and sustainment as necessary
• Lead and influence resources that impact success, including management of and delegating tasks to resolve issues to other teams/individuals when necessary.
• Hands on experience in configuring Ariba procure- to-pay application (i.e. Workflow configuration, Vendor punch out and cataloging, workflow approvals, and e-invoicing).

Confidential

Lead Consultant - SAP Ariba Downstream

Responsibilities:

• Handling the System Administrator roles for the Ariba Procurement System.
• Strong experience in Ariba On-demand, 14s, 9r1 and the following Ariba Spend Management modules (downstream & upstream) - Buyer, Invoicing, ASN, Catalog Management.
• Experience in 12s, 14s & CI-7 & CI-9 packages and connectivity setup for master data loads.
• Key point of contact for internal users and external suppliers providing administrative support to both.
• Provide and monitor internal user support by evaluating, implementing, and maintaining established solutions.
• Maintaining the good working relationships with internal users and business partners to ensure systems and processes are able to support expected service levels
• Participates in short-term planning sessions with a client to implement process improvement within an assigned client area. Documents discussion and agreements.
• Ariba Go-Live: Maintained the data files and updated it accordingly during each Go-Live. Along with that streamlined and synched the lower environments (Non-production) each time with the updated files.
• Gathering and analyzing business and technical requirements.
• Liaise with Client and team located at various geographic zone.
• Managing the procurement application Ariba to maintain and support eFinity application.
• Exception handling analysis and resolution of critical functional and technical issues in Ariba.
• Excellent experience in Ariba on Demand which allows automate, monitor, and control the complete purchasing life cycle from requisition to payment through invoicing process.
• Experience with analysis, Upgrade, Roll Out, Enhancement customizations & Support Projects of software applications using Ariba Skills.
• Integrations between ERP systems, Data Mapping, Electronic document formats and transports: XML, cXML, CSV, HTTP.
• Successfully troubleshoot and narrow down reported issues, identify root causes and find creative solutions to effectively address customer concerns.
• Creating/generating the reports based on client request.

Confidential

Senior Software Engineer

Responsibilities:

• Generating the report for new customers of VISA, Master Cards to make to print.
• Running daily jobs to update bank transactions from front end to bank end.
• Analyzing the issues which are reported by users and providing the information to client.
• Diagnose the problems with the applications by examining statistics and tracing information.
• Problems and action are discussed, assigned to the relevant teams, and followed-up at the Operations Meeting until they are solved or escalated.
• Major incident management to make sure all applications are up and running.
• Root cause analysis for problem review tickets.

Confidential

Senior Software Engineer

Responsibilities:

• Generating the report for new customers of VISA, Master Cards to make to print.
• Running daily jobs to update bank transactions from front end to bank end.
• Analyzing the issues which are reported by users and providing the information to client.
• Diagnose the problems with the applications by examining statistics and tracing information.
• Problems and action are discussed, assigned to the relevant teams, and followed-up at the Operations Meeting until they are solved or escalated.
• Major incident management to make sure all applications are up and running.
• Root cause analysis for problem review tickets.

Confidential

Ariba Consultant

Responsibilities:

• Knowledge of Ariba on Demand, SAP, Informatica 8.x/9.x.
• Excellent experience in Ariba on Demand which allows automate, monitor, and control the complete purchasing life cycle from requisition to payment through invoicing process.
• Experience with analysis, Upgrade, Roll Out, Enhancement customizations & Support Projects of software applications using Ariba Skills.
• Integrations between ERP systems, Data Mapping, Electronic document formats and transports: XML, cXML, CSV, HTTP.
• Monitor Applications availability through ISM ticketing tool.
• Diagnose the problems with the applications by examining statistics and tracing information.
• Weil versed in trouble shooting technical issues, analyzing logs and identify and correct bugs in existing program.
• Experience with SOA (Service Oriented Architecture), SAPXI.
• Successfully troubleshoot and narrow down reported issues, identify root causes and find creative solutions to effectively address customer concerns.
• Participate in short-term planning sessions with a client to implement process improvement within an assigned client area. Documents discussion and agreements.
• Install the latest service pack, configured approval rule of requisitions, analyze the supplier functionality and customized as per business requirements.
• Worked on change request with release plan and back out plan which needs fixes or change in work flow flows of Informatica firstly in non-production and deploy in production and monitor the changes. Set up a meeting with client with the progress of the change request.
• Liaise with the Client and the team located at various geographic zone.
• Proficient in analyzing and translating business requirements to technical requirements.
• Responsible of meeting the Service Level Agreement.
• Understand and formulate the information Systems requirement of the Client.
• Problem Analysis/Problem Reporting (analysis of programs/bugs).
• Provide fast and efficient fixes to any bugs reported with clear and adequate documentation and code comments.
• Ensure proper and timely updates/questions on bugs to all relevant people.
• Ensure proper coordination with team members and maintain positive image of the organization at the work place.
• Ensure that application is up and running except unplanned maintenance and outage. In case, it is down then work with Ariba core ethnical team with highest priority to bring it up and communicate to all users and business with regular update.
• Resource Requirement Analysis: Provide details of supplemental hours required to adhoc request or project based in business requirement.
• Ariba catalog Implementation: Older version of catalog system within Ariba was replaced with Ariba Catalog, detailed testing along with checking the new functionality was done along with maintaining the master data fields for catalog module.
• Ariba Go-Live: Maintained the data files and updated it accordingly during each Go-live. Along with that streamlined and synched the lower environments (Non-production) each time with the updated files.
• Incident Management: Keep track of all the major incident and provide update to Business/System owner with problem review.
• Perform the regression and specific testing for all the new enhancement or change in existing functionality.
• Use of SAP-internal tools to help in problem resolution.
• Level 3 and Level2 support for resolving incidents and major incidents, and/or preventing the recurrence of failures (in workflow failure either in scripts or sessions) and steps to perform workarounds to known problems.
• Prepared test cases based on the business requirements in Ariba, executed the test scripts in QTP and maintained test results in Quality Center (QC 10).
• Design a fix for the problems and test the fix like functionality testing.