SUMMARY

• 20+ years of experience in Software Quality Assurance with 15 years in SAP QA/Testing and 12+ years as Lead/Manager implementing complete Test Management for all SAP Applications. Designed and architected the Test Automation Frame work (using the tools: HP Quality Center, HP QuickTest Professional, HP LoadRunner, SAP TAO, TDMS, Worksoft Certify, SAP Solution Manager and eCATT). Expert in utilizing these tools for development & execution of Test Plans, Test Scripts, Defect Management and Reporting.
• Proficient in Automation Testing as well as Manual Testing to perform Functional Testing, User Acceptance Testing, Data Verification & Validation, Regression Testing, Integration Testing, Security Testing, Performance/Volume/Stress/Load Testing, SOX compliance validation and 21 CFR Part 11 validations.
• Developed and maintained project schedules on a consistent basis, defined work plans; tracked work processes and analyzed project variances, prepared reports and statistical summaries and project deliverables.
• Strong knowledge of best practices of Software Quality Assurance and Testing (SQAT) and Software Development Life Cycle (SDLC) including requirements analysis, design, development, testing, and deployment.
• Performed the analysis, development and implementation of new or modified quality assurance procedures and processes. Prepared Test Plans that cover Test Strategy, Test Preparation, Test Data Management, Test Execution with Entry and Exit criteria.
• Interface with Business Users & Development teams, to ensure that business requirements are met through proper system configuration and tested with complete requirement traceability.

TECHNICAL SKILLS

• SAP/ECC 6.0, NetWeaver Portal 7.0; CRM 7.0 ; SRM 7.0; BW 7.3, HANA
• SAP Modules - HCM/HR (OM, PA, PD, PY, ESS & MSS), MM, WM, SD, PS, CCS, FI, CO, QM & PP; SAP Solutions (APO, SCM, PLM, HCM, CRM, SRM, BPC, TDMS, Business Objects) with ASAP methodology
• Windows 95/98/NT/2000/2008/ Server/XP/Win7/Win8
• SQL, C, ABAP/4, VBScript and TSL
• Oracle, Informix, Sybase, DB2 and SQL Server
• Manual Testing, SOX404, FDA’s 21 CFR Part 11 Validation, CATT/eCATT, HP Quality Center 11 with BPT (ALM), QuickTest Professional 11, LoadRunner 11, SAP TAO 2.0 SP4, Worksoft Certify Suite 9, SAP Solution Manager 7.1, TFS(MTM)
• MS-Office, MS Project, Visio, SharePoint, Visual Studio, TFS

PROFESSIONAL EXPERIENCE

Confidential

SAP QA Manager

Responsibilities:

• Testing effort with a Team of 2 Domain Leads and 3 Manual and 5 Automated Testers.
• Tested end to end - Time entry through Mobile App to payroll taxes and W2 in SAP and reporting, OTC, P2P and Resource Scheduling using third party software(.Net)
• Performed the Business UAT and Load testing effort to simulate 2000 concurrent User load.
• Installed, configured and integrated the Testing tools (HP QC/TFS, WS Certify) with Solution Manager.
• Designed and implemented Test Automation Framework, Test Strategy, Test Work plan and Test environment set up for Functional, Integration, Load Testing and UAT.
• Used Worksoft Certify and HP Quality Center for developing the Functional and Integration Test case scripting, execution and defect tracking efforts for Integration testing and UAT.
• Utilized HP LoadRunner for developing Load/volume test scripting, test execution and analysis.
• Coordinated testing activities with different teams (Basis, Portal Admin/Config, Network, and Functional) for testing until business signoff and go live.
• Provided the necessary training and documentation to the business users to pick up the knowledge and to support post live.

Confidential, Richardson TX

SAP Test Automation Manager

Responsibilities:

• Testing effort with a Global Team of 2 Domain Leads and 3 Automated Testers.
• Performed the Business UAT (APac) and Load testing effort to simulate 1000 concurrent User load.
• Installed, configured and integrated the Testing tools (QC, QTP and TAO) with Solution Manager.
• Designed and implemented Test Automation Framework, Test Strategy, Test Work plan and Test environment set up for Functional, Integration, Load Testing and UAT.
• Used HP QuickTest Professional/SAP TAO and HP Quality Center for developing the Functional and Integration Test case scripting, execution and defect tracking efforts for Integration testing and UAT.
• Utilized HP LoadRunner for developing Load/volume test scripting, test execution and analysis.
• Coordinated testing activities with different teams (Basis, Portal Admin/Config, Network, and Functional) for testing until business signoff and go live.
• Provided the necessary training and documentation to the business users to pick up the knowledge and to support post live.

Confidential, Redmond WA

SAP Test Lead

Responsibilities:

• Developed effective Test/Automation Architecture per requirements and goals
• Managed the test effort with a team of 8 (3 on site + 5 off shore) Testers.
• Responsible for Managing Teams for System, Functional, Integration, Regression, Data Conversion/validation and Load Testing of different modules.
• Designed and implemented Test Design and Test plans for Integration, Regression, UAT and Load testing.
• Identified, developed integrated end-to end Test Scenarios that flow across different modules and automate test scenario/cases for Functional, Integration, and Regression testing using TFS (MTM).
• Scripting, Execution and Analysis of Performance/Load testing using LoadRunner.
• Coordinated testing activities with different team for Batch jobs, data loads/validation (Data conversion from OCP, MS Sales), Network, DBA, Business and functional Teams for successful execution and monitoring of entire Testing phases/cycles.
• Designed Defect management process to suit both Project type and Business as usual. TFS (MTM) was used as Script repository, Test script execution and managing Defects. Responsible for analysis of the results, reporting issues/problems via defect reports and status reports.
• Publish findings and Test results at the end of each test phase as part of project deliverables and for sign-off.
• Provided the necessary knowledge transfer and training documentation to the business users to pick up the knowledge to support post live.

Confidential, Santa Ana CA

Global Test Lead

Responsibilities:

• Testing effort with a Global Team of 3 Domain Leads and 10 Manual + 2 Automated Testers.
• Performed the Business UAT (AMS, APJ, and EMEA) and Load testing effort to simulate 800 concurrent User load.
• Designed and implemented Test Strategy, Test Work plan and Test environment set up for Functional, Load Testing and UAT.
• Used Worksoft Certify and HP Quality Center for developing the Functional Test case scripting, execution and defect tracking efforts for Integration testing and UAT.
• Utilized HP LoadRunner for developing Load/volume test scripting and test execution.
• Coordinated testing activities with different teams (Basis, Portal Admin/Config, Network, and Functional) for testing until business signoff and go live.
• Provided the necessary training and documentation to the business users to pick up the knowledge and to support post live.

Confidential

Global Test Manager

Responsibilities:

• Developed effective Test/Automation Architecture per requirements and goals
• Managed the test effort with a Global Team of 3 Region Leads, 6 Domain Leads and 30+ Testers.
• Responsible for Managing Teams for System, Functional, Integration, Regression, Data Conversion/validation and Load Testing of different modules.
• Designed and implemented Test Design and Test plans for Integration, Regression, UAT and Load testing.
• Identified and developed Test cases and end-to end Test Scenarios that flow across different modules and automated them for Functional, Integration using QTP/TAO and Load/Performance Testing using LoadRunner.
• Coordinated testing activities with different team for Batch jobs, data loads/validation (Data conversion from Legacy Systems), Network, DBA, Business and functional Teams for successful execution and monitoring of entire Testing phases/cycles.
• Designed Defect management process for both Project and Business as usual. Quality Center /Solution Manager was used as Script repository, Test script execution and managing Defects. Developed analysis of the Test Results, Defect Reports, and Status Reports using QC Dashboard.
• Published findings and Test results at the end of each test phase as part of project deliverables and for sign-off.
• Provided the necessary training and documentation to the business users to pick up the knowledge to support post live.

Confidential

SAP Performance Test Lead

Responsibilities:

• Load testing effort to simulate 1000 concurrent User load.
• Designed and implemented Test Strategy, Test Work plan and Test environment set up for Load Testing.
• Identified and developed the Test scripts (Transactions) and executed Load testing with LoadRunner.
• Coordinated testing activities with different teams (Basis, Portal Admin/Config, Network, and Functional) for testing until business signoff and go live.
• Provided the necessary training and documentation to the business users to pick up the knowledge and to support post live.
• Load Testing really helped the client to configure and tune the system to support the required concurrency.

Confidential

SAP QA Manager

Responsibilities:

• Install and configure SAP TAO, HP Quality Center, HP QuickTest Professional and LoadRunner.
• Configure BPT functionality with QC and QTP.
• Mentoring and knowledge transfer on Quality Center - Test Management (Requirements, Test Plan, Test Lab, Defects, Dashboard)
• Mentoring and Knowledge transfer on SAP TAO/QTP/BPT - Test Automation (BPT Components, String BPT components, Test Scripts and execution)
• Mentoring and Knowledge transfer on HP LoadRunner - Performance Test Automation (VuGen Scripting, configure Controller, Sitescope, Analysis, Test Scripts and execution)
• Provided the necessary training documentation to the business users to pick up the knowledge and to support post live.
• Developed Defect Management process utilizing Quality Center and provided analysis of the results, reporting issues/problems via defect reports and status reports.
• Reduced the data load effort utilizing the test automation.

Confidential, Houston TX

QA Manager

Responsibilities:

• Managed the testing effort with a team of 15 (10 on site + 5 off shore) Testers.
• Developed effective Test/Automation Architecture per requirements and goals
• Designed and implemented Test Strategy, Test Work plan and Test environment setup for Functional, Integration, UAT, Load and Cutover testing.
• Performed the scripting and test execution of Regression/Data Load/Load testing with eCATT/QTP/ LoadRunner.
• Designed Defect management process utilizing Quality Center and provided analysis of the results, reporting issues/problems via defect reports and status reports.
• Coordinated testing activities with different teams for testing until business signoff and go live.
• Provided the necessary training documentation to the business users to pick up the knowledge and to support post live.