SUMMARY

• Experienced IT professional with 16+ years of work experience technical background of SAP HCM and SAP Success Factors, wore different hats to understand complex project objectives, generate project scope documentation, and building stakeholder consensus to delivery approach.
• With several project management roles as Project Lead/Coordinator/Success factors analyst/Business Analyst/Business Process Analyst, functional consultant, Test lead, Data Migration/Conversion/Analyst.
• Organize project, project schedules, project documents, Roadmaps, reports, workshops, management deliverables to the management, design documentation (AS - IS, TO-BE), Project SOW’s.
• Work with the customer project manager, offshore program/ project manager, business clients, subject matter experts (SMEs). Managed and developed - project plans, project charter, data analyses, requirement gathering, business solutions, fit-gap analysis. Experience with analysis, design, development, customizations and implementation of SAP.
• Worked on SAP Projects as an SAP R/3 HR/HCM consultant - SAP HR and SAP Success Factors (SF)global testing strategy, full cycle AS-IS, TO - BE process, end to end implementation, project plan, business requirement (BRD), blueprint designing (BBP), fit-gap analysis, development, configuration, testing, data/system cutover, data migration/data conversion, outages, go live, production support.
• SAP HR/HCM modules worked on Organizational Management (OM), Personal Development (PD), Time Management, Benefits, Success factors (Talent Management, Learning Management Solutions, Employee Central, Merits and Compensation) Enterprise Compensation Management (ECM), Loans &Trust, Payroll modules, ESS & MSS, LSO, Interface (third party applications/vendor) and Integration.
• Expert on organizational management and personnel administration SAP modules.
• SAP Success Factors - LMS, WFA, Talent Management and Employee Central - Admin tools - Set User Permissions - Manage Permission Groups, Roles, Role - Based Permissions, Employee files Portlet Permissions, Configuration Workbooks.
• Company Settings - Configure Business rules, Object definitions, Manage Job roles, Data management, Business configuration, Picklist Mappings, Picklist Management, Maintenance Monitor to ADP Payroll Interface.
• Configured workflows, division, dynamic roles, CC roles, User access, Foundation objects, Legal entity, Cost center, Pay component group, functions, Propagation, etc
• Employee Files - Manage data, manage organization, pay and job structures, manage configuration UI, Import foundation data.
• WFA Reporting - ORD Reporting Tool - Dashboards, Adhoc, Advanced reporting, Report Designer, Detailed Reporting, Report Distributor and Report Security.
• Hands on experience on Build ORD query, manage query filter, Manage Runtime filter, Person Context, Date Options and its overrides, calculated columns.
• Compensation - Setting up a new plan, variable pay, actions for the plan, jobs monitor, Reports, Exports and Imports.
• Workday - Understanding of Workday data and structure.
• Designed and developed integrations using EIB, Core Connectors, Data Transforms as part of an implementation project.
• Business Process Configuration.

TECHNICAL SKILLS

• SAP HR/HCM, HRIS System, Success Factors, SAP PI/XI, ERP, Portal, Automation testing tools, Solution Manager, Process Modular, Visio, Pivot table, MS word, Excel, PowerPoint
• MS Project, Third party vendor/interface applications - ADP, Concur, Fidelity, Manulife, Aetna, Empyrean, Kronos, Ceridian, Employee discount cards, credit cards
• Taleo HR ATS, Workday, Lumesse HR ATS, Xerox Portal, IBM WebSphere - Message broker, Message Queue, QPASA, Managed File Transfer Gateway
• PeopleSoft, Workday, Workbrain, ILM/OIM - Identity Management, Control Monitoring/scheduling tool, Retalix, SCM, CRM, Support tools – CCM.NET
• Service Now, BMC ITSM Remedy, Manual and Automation testing tools – HP QC, HP Load runner
• SDLC methodology – AGILE SCRUM and WATERFALL. ERP (SAP) - SAP Version ECC 7.2, 6, 4.7E & 4.6c, Solution Manager SMD (1), Netweaver 2004S.

PROFESSIONAL EXPERIENCE

Confidential

SAP SuccessFactors Analyst

Responsibilities:

• Playing a key role for the SuccessFactors Employee Central and Onboarding Modules with related security, reporting, integration, technical and configuration aspects.
• Working as a technical point of contact for HR and assists subject matter experts with ensuring data integrity, testing of system changes, report writing, analyzing data flows for process improvement opportunities and updating system functionality.
• Create, download, archive, and update compensation plan templates and Admin Center.
• Working on the day to day activity with the Employee life cycle process including Onboarding, Employee master data, User profile, Integration & Reporting, continuous support of SuccessFactors.
• Collaborate with Business Operation team for HR Systems in the Americas region including requirements gathering, fit/gap, configuration, localization, historical data migration, setup and testing.
• Produce reports for audits, ad-hoc requests and ongoing business needs.
• Manage user and security profiles and role-based permissions, Foundation objects.
• Analyze, Develop and document as-is reports, processes and interfaces.
• Perform routine tasks for launching forms, updating role-based permissions and other daily administrative functions.
• Good understanding and hands on experience on SuccessFactors On-boarding module (1.0 & 2.0)
• Experience with module configuration, functional design/process flows, solution design.
• Experience with testing (SIT/UAT), training, knowledge transfer and deployment.
• Work on Business Configuration and Administration Tools for Onboarding Setup.
• Functions include I-9, E-Verify, I-9 reverifications, relocation initiation, configure offboarding, Manage ONB Concurrent employment information.
• Ongoing support activity on Synchronizing User, User Creation, setting up Permission, Setting up Onboarding Prerequisites, Localization in ONB and Foundation Data.
• Work on Success Factors Cloud Platform Integration (CPI) for Data integration from the Oracle HR system to the SAP SuccessFactors system.
• Understanding of Integrations platforms and hands on experience on SaaS HR product, including the integration of this product with the firm’s MDM (Datahub) system, data warehouse, and other digital systems.
• Experience on the data architecture, data modeling, data analysis, data migration, interface and integration with 3rd Party System via OData API's and CPI.
• Tableau and SQL comparable data analysis tools are used for data analysis.
• Data mapping including templates preparation, uploading data and trouble shooting.
• SAP SuccessFactors Integration support ongoing activity.
• Extensively work on Oracle SQL to extract, validate data from Data Hub through SQL queries, ensure correct data feed over into Production SuccessFactors.
• Able to troubleshoot data related issues and support in the authorization in maintenance and modifications.
• Working on addressing and analyzing data issues in daily CPI jobs, Sync report and Audit report.
• Troubleshoot and investigate complex / technical issues.
• Responsible for Data sync with the EBS (source system) and SuccessFactors (target system).
• Work and validate the data in SuccessFactors under Manage data, Manage Organization Job and structure feature, people profile, etc to ensure the data feed over is sync with Data Hub.

Confidential, WA

SAP HCM/SuccessFactors Analyst

Responsibilities:

• Production support activities across the SAP SuccessFactors (For US and Canada) and HCM Platforms.
• SAP SuccessFactors modules on Employee Central and Talent Management for US.
• Mass loading data into SuccessFactors - Data Migration (Canada) – Exports and Imports – Foundation Objects, HR transactions, Pick lists Management, History data, Organizational Information, Personal Information, Employment Information, Dependent Information, Job Information, Bank Details, Address, Biographic Information.
• Data Validation, Data reports, Data Cleaning, etc.
• Performed technical analysis and troubleshoots tickets associated with roles and security issues.
• Worked with team in translating business requirements into Functional requirements
• SAP HCM modules on OM, PA, Time Management and US Payroll.
• SP11 upgrade and UAT, Regression testing.
• Worked on HPALM for defect tracking, Enhancements, Interfaces, Adobe forms
• Enhancement and Production Support for US - Foundation Objects, Picklists, Master data, Employee data, Org data, Job details, Dependent details, Role Based Permission data, Security, Day to Day on-going support activity.
• Supervisory Organization, Job Profiles, Location/Cost Center hierarchy Design and configuration of business processes. • Worked on all phases of the project, Change Request.
• Identified system functional gaps which will require system enhancements/customization.

Confidential

SuccessFactors HRIS/QA Analyst

Responsibilities:

• Ongoing production support on the SAP SuccessFactors Talent Management and Employee central modules.
• Enhancement, Releases, Upgrades, troubleshoot, analyze the bugs and fix the issues.
• Production support on the implemented SuccessFactors Modules – Employee Central, Calibration, Succession planning, Performance and goals management, Onboarding, Compensation (CMP) and Learning Management system.
• Working in Recruiting - Reports, implementation and Production support.
• Day to day support to the business users on the production issues, reports, workshops, Testing, etc.
• Setup Year end activities – Performance scorecard, goals, rotation goals, goals push, Promotion request form, Talent Calibration, Performance Calibration, Enhancement templates, HR portal reports and logic, etc.
• Understanding of SuccessFactors Modules, Data model, MDF Objects, Provisioning Configurations, Quarterly updates process, Integration between modules.
• Set up LMS training activities – items, scheduled offerings, assignment profiles, catalogs, Curricula, system admin related configuration and enhancement, notifications, enrollment, video training set up, etc.
• Functional and technical specifications, enhancement documentation, etc.
• Assist in setup and preparation of annual process cycles, support and troubleshoot end user issues, review and test SuccessFactors releases with business partners, adjust or refine configuration, create or change reporting solutions, work with technical and functional piers to align integration and security requirements.
• Responsibilities are status reporting, requirements gathering and rationalization, process design, configuration and functional designs, build and test, production go-live, support and maintenance, etc.

Confidential

SAP HCM Consultant

Responsibilities:

• Identify, analyze and reengineering the SAP workflow.
• Integrate HR third party tool/application to implement workflow sub process and tracking.
• SAP HCM OM & PA system with transaction of SAP and VMS Workflow Implementation.
• Integration SAP HCM on premises to SAP SF with S/4 HANA.
• Evaluate/redesign best-practice solutions within client’s existing SAP framework and planned enhancements.
• Business analysis and specifications to support SAP OM & PA transactions for all HR Operations teams (ongoing HR Ops SAP support) HRIS application
• Requirements engineering (business, stakeholder, functional, solution and transition level requirements)
• Business process design and documentation (workflow modeling, BPMN) Analysis of existing processes (as-is modeling) and bridge to-be state processes

Confidential, NY

SAP Success Factors SME Consultant

Responsibilities:

• An audit of SAP Success Factors Post Implementation Go live for the countries North America and Russia.
• SAP SF - Employee Central Module
• Deep drive into Configuration, Workflows, Picklists, Employee data, Foundation Objects, Interfaces, Business Process, RBP Security and Controls with various modules of SAP SF, with an emphasis on Employee Central and SAP HCM
• Complete SOX remediation plans for failed controls.
• Identify the controls gap to validate the risk and objectives to control.
• Responsible for testing and validating key controls for all HR business cycles, process, reports, Process flow Visio etc.