EXECUTIVE SUMMARY:

• A client - focused and result driven SAP consultant offering solid experience in consulting and delivering high quality solutions and processes in SAP projects.
• Demonstrated ability in defining business and technological solutions which halp customer design and implement new generation business processes for enhancing organization capabilities.
• Experience with managing teh entire lifecycle management of product development, marketing and sales.
• Exceptional personal leadership, with teh ability to lead subject matter experts in a highly collaborative, supportive, and engaging manner.
• Talent Development Champion, fosters employees' development, serves as a mentor and coach, and supports direct reports in all areas of performance and .
• Excellent communicator, constructively engages with all stakeholders through powerful and clear verbal and written communications.
• 14+ years insightful experience in SAP Consulting, Product Development and Business Development
• Successfully delivered SAP Implementation/ Rollout/ support Projects for major global clients such as Apple, Syngenta, Confidential .., etc
• Extensive exposure across SAP SD, SAP CRM, SAP Solution Manager, SAP Event Management and SAP Retail.
• Project Scheduling and Tracking, Change Control, Defect Tracking, System Integration and Resource management.
• Conducting for both business users and team members.
• Product Development and marketing experience encompassing determining customers' needs, conducting market research and developing products, preparing marketing plan, pricing, promotion, releasing new product and packing of teh product.
• Expertise in sales cycle management experience right from inquiry, quotation, RFQ, Sales order creation, Coordination for supplies, releasing OBD, invoicing and receivables management.
• Excellent communication, analytical, interpersonal and presentation skills. Ability to develop strong working relationships with business owners and development teams.
• Strong leadership qualities, demonstrated by efficient co-ordination and timely completion of project activities involving multiple teams.
• MBA in Marketing and Systems and Bachelor’s degree in Electronics and Communication Engineering.

AREA OF EXPERTISE

• SAP Implementation/ Rollout/ support Projects
• Project Scope, Time & Cost Management
• Requirement Analysis
• SAP Consultancy
• Product Development
• Business Process Reengineering
• Stakeholder Relations
• Client Relationship Management
• Sales & Marketing
• Partnership Management
• Inspirational Leadership
• Change Management
• Resource Management
• Performance Management
• Team & Development

PROFESSIONAL EXPERIENCE:

SAP SD Consultant

Confidential

Responsibilities:

• Lead teh SAP SD APAC/AMR team as a lead offshore functional SD consultant and direct them in managing tickets.
• Manage tickets queue clearing as part of support SD and assign tickets to teh team post initial analysis aimed at effective resolution.
• Participate in P1 meetings to provide solution to business and in weekly offshore team lead meetings for status review
• Work as TDM approval for approving teh tickets for resolution and giving approval for setting up teh new jobs in production system after reviewing teh job variant.
• Conduct test on issues for unit testing, functional testing, integration testing, user acceptance testing and regression testing.
• Function as part of support SD for resolving issues related to Credit Card Process, Event Management Process, Retail business process, Pricing, Billing, Shipping, Credit Management, Partner Determination, Output Determination, setting up teh Jobs, idocs, Work flow, Factory calendar configuration.

SAP SD Support

Confidential

Responsibilities:

• Worked on SAP SD Support Pack Project for Confidential in role as lead offshore functional consultant involved in evaluating various Apple processes of AMR and APAC region and editing test scripts as per teh support pack project requirement.
• Implemented test scripts based on requirement of teh support pack project and successfully tested various Apple processes (OTC for APAC, AMR and EMEIA, Optimal Delivery Quantity, Orphan Match, Credit Card Process etc).
• Organized sessions for testers on implementing test steps in SAP and recording teh test results. Rendered Go-live and provided Post-live production support based on project requirements.

SAP CRM and SAP Business Process Monitoring

Confidential

Responsibilities:

• Implemented SAP CRM Product Movement Report, MFG SAP, SAP CRM Multiple sales year rollover, MFG SAP, SAP CRM Order Validation Report, MFG SAP for client Syngenta in coordination with ABAP and Java Team.
• Prepared teh functional design document for teh approval to go ahead with teh project.
• Set up test data and conducted unit testing with teh ABAP team, integration testing from functional side prior to movement of TR's to user acceptance testing environment.
• Worked on SAP Business Process monitoring using SAP Solution Manager, MFG CSI and guided teh BPMON team as a lead offshore functional consultant by implementing and configuring teh solution and BPO Dashboard.
• Configured solution in SAP Solution manager 7.0 for receiving emails alerts from SD and CRM KPI's, BPO dashboards for SD KPI.
• Guided teh offshore team in implementing custom KPI, SAP notes and OSS messages. Prepared design document for setup of solution, prepared test documents for moving teh TR's.
• Conducted noledge transfer to support team on BPO dashboard with teh design document and rendered Go-live and provided Post-live production support.

Product Manager

Confidential

Responsibilities:

• Played a stellar role in achieving a record sales turnover with 45% growth year-on-year.
• Successfully achieved an average price increase of 10% for teh year 2010.
• Successfully achieved over 96% growth in sales for teh year 2008 and 59% growth in sales for teh year 2009 for own product lines based on a new pricing mechanism proposed to Confidential Singapore.
• Accounted for Product management of Imported spares from Confidential Germany and Hydraulic Gear Pump.
• Analyzed teh Indian automotive aftermarket and launched new imported products.
• Developed and executed annual marketing plan for teh entire product range of Imported Spares that consists of over 2800 products
• Worked on Go-live and provided Post-live production support to trouble-shoot problems encountered by power users
• Involved in end to end management of OEM sales and product marketing across OE filter sales, automotive aftermarket.
• Managed OE customer segment business in India for Fuel Filter Assembly. Developed process flow for receivables, set teh credit limit, terms of payment and mode of payment for teh customers and configured teh same in SAP.
• Worked on customer order management for all teh OEMs, supplies, delivery performance monitoring & improvements including OEM logistics for smooth in-warding of material at customer warehouse.
• Worked as core team member for teh PCD project (MKT), automotive aftermarket; logic documentation for material master picking from teh main server of automotive aftermarket (KP1) to a local SAP system (PCD).
• Coordinated activities related to implementation of SAP using ASAP methodology, preparation of posting logic documentation for platform picking teh parts from KP1 to PCD, incompletes report program for Material masters picked from KP1 to PCD, program for manual creation of material masters in local SAP system PCD.
• Identified field logic for posting logic table with modules and process owners (MM, SD, PP, WM FI & CO). Drafted and presented assortment list for material masters based on teh analysis of Material sales, Stock availability.
• Focused on preparing obsolete data preparation and maintained teh material master in KP1 system. Followed up with teh marketing team in implementing marketing specific master data.
• Maintained updated data for master data of other departments like OE division, Railways, Exports, OES and Automotive aftermarket.
• Worked as Core team member for UBK (Imports), Automotive Aftermarket involved in evaluation, classification and collation of product data for conversion from legacy systems to main SAP system for automotive aftermarket in India.
• Managed proposed improvements to teh functional design of main SAP application supporting Confidential Imported Spares as part time core team member for teh project
• Organized end users s on Marketing, Sales and Logistic and documented teh complete process for platform picking and circulated teh end user manual to all teh users.