SAP MDM Senior Business Analyst Resume

SUMMARY

Senior IT Business Analystwith 10 years of experience working in the IT industry with key decision managers.
Outstanding and extensive functional & technical experience with proven analytical abilities working as Senior MDM Business Functional Analyst.
Played various key roles in all aspects of developing business processes, system solutions application design, development, implementation and maintenance.
Provided SAP roadmaps for the implementation of ERP solutions, support cost effective and implementation of IT base solutions.
Possess in - depth experience in ASAP, Agile and Waterfall methodology, business requirement gathering techniques, functional & technical specs, design and data mapping documents.
Supported and administrated various upstream & downstream subsystems as well as interfacing methods to facilitate continuous process improvements, enhance efficiencies and streamline procedures.
Possess strong analytical and Problem-Solving skills, Multi-Tasking abilities, with proven experience in utilizing people and process knowledge to assist enterprises in making critical decision

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

SAP MDM Senior Business Analyst

Responsibilities:

Actively involved creating Business Requirements Document (BRD) & Functional Specifications Document (FSD).
Developed process modeling using UML (Use Cases, Sequence Diagrams, Activity Diagrams) for ongoing Master Data IT enhancement projects.
Delivered SQL queries and reporting the results to the business team.
Delivered Requirement Traceability Matrix mapping.
Used various defect tracking tools such as Quality Center & Clear Quest.
Conducted workshops and JAD sessions, Business and Systems reviews and working sessions to understand the requirements and system design.
Involved in collecting business requirements/Change Management, Impact Analysis and Gap Analysis.
Worked with Confidential SMEs and gathered business requirements.
Liaison between MDM operation team & Confidential IT partners.
Team player to work in conjunction with testers (QA), developers and other team members in validation and testing of complex project scenarios.
Provided complete end to end SAP MDM project support to stakeholders, managers, supervisors and to all MDM associates.

Confidential

Senior Business Analyst

Responsibilities:

Presented and delivered project plans & work plans to project sponsors & leadership team.
Provided project status updates on weekly basis to leadership team.
Facilitated and conducted JAD Sessions to determine business requirements and lead designer for developing and customizing purchase orders, billing, and invoice verification process.
Prepared and presented clients with written proposals addressing business requirements, re-engineering, and software application integration.
Created MS Access (SQL queries, tables joint) to identify root cause of call rating issues.
Recommend appropriate solutions, and ensure that corrective action is fully implemented.
Performed Ad-Hoc analysis by using various statistical and data mining techniques for pricing distribution, and customer satisfaction metrics.

Confidential

Senior Business System Analyst

Responsibilities:

Developed large IT organization as business process and document management strategy.
Developed and implemented processes and tools for requirements gathering, analysis, planning, tracking and delivery.
Developed business and technical requirements including high level design.
Developed processes, controls and record keeping for data collection and analysis.
Evaluate technical interface requirements XML / SQL / HTML with content providers.
Created SQL queries to maintain data.
Create large volumes of data in SQL Server Management Studio.
Maintain and update data in tables by entering Structured Query Language (SQL) statements.