Senior Manager Resume

SUMMARY

15 + Years of SAP hands - on and Managerial experience
25 + Years of Information technology Technical and Managerial experience
Diverse Industry Knowledge by working in a variety of industries such as retail, consumer goods, manufacturing, insurance, and transportation
Core competencies in ERP (SAP), outsourcing, business process alignment, shared services, and strategic planning Senior Principal Consultant with over 15 years of SAP experience
Proven ability to define and lead multi-million dollar transformational projects in a high matrix environment
Relationship oriented executive with diverse leadership positions in a global Fortune 50 companies
An empathetic and performance-driven, SAP certified, information technology executive with multifaceted expertise in corporate information technology projects, system development, and Business analysis
Demonstrated mastery of all phases of the project life cycle, budgeting, scheduling, quality and risk management
Working knowledge of Financial Systems, Credit Cards, Delinquent Accounts, Sales, material and Supply Chain Management
Readily adapts to handle multiple projects, focusing on client needs in fast-paced, rapidly changing environments. Delivers innovative solutions and strategies to exceed organizational objectives

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Senior Manager

Responsibilities:

As a Senior Manager led a team of 20-25 technical / Functional team members.
Performed the base line support as well as upgrades and enhancements. Led the team in moving from SAP 4.7 to ECC 6.0. Determined resource requirement and prioritized work intake
Led a SCM team focused primarily on Demand planning & forecasting
Led a PP team working on MP, MPS
Determined resource requirements and managed work intake, prioritized work and forecasted future demand based on outstanding customer requests

Confidential

Project Manager

Responsibilities:

Responsible for oversight and quality assurance of Consultant delivered Services
Responsible for day-to-day supervision of on-site Consultant resources
Collaboration with Offsite Coordinator regarding Services provided by offsite resources
Supported modules: FICO, PM, MM/WM/SCM, SRM/CLM, PS, HCM
Led a team to optimize the MP, MPS within PP module
Meet with client to discuss current needs, problems encountered during first implementation
Provide detailed assessment findings document to client
Helped on-board new resources to team and led knowledge transition

Confidential

SAP Enterprise Application Director

Responsibilities:

Led enterprise application management technical team of 60 people, including on-shore and off-shore resources.
Led ABAP, (BW/BI) and application interface, (TIBCO, Informatica, XI), teams for baseline support
Provided leadership and supervision to all SAP and integration work related to virtual SAP Center of Excellence.
Spearheaded a project to enhance / improve the functionality of SCM
Helped on-board new resources to team and led knowledge transition of new run work as SAP implementation and release team delivered new functionality in future
Determined resource requirements and managed work intake, prioritized work and forecasted future demand based on outstanding customer requests
Worked with preferred vendor to define and establish sustainable and scalable employee/partner resource model, taking into account on-shore/off-shore approach to enhance service and customer satisfaction
Established and refined quality standards and reviewed processes uniform across all SAP and AI teams and process to enable sharing of best practices across all Confidential Business Solutions Group SAP (PBSG) and AI teams
Actively participated on functional teams to provide support to end users, including supporting break-fix activities, enhancement activities, and development activities

Confidential

SAP Senior Manager

Responsibilities:

Directed, maintained and managed team of 10 responsible for implementing SAP and multiple modules. Closely managed all aspects of requirements, design, development and implementation of project. Maintained tight control over scope and schedule, ensuring on-time delivery and ultimately saving the company money
Spearheaded all aspects of all phases of the SAP implementation project life cycle
Provided leadership skills to effectively manage conflicts, establish relationships and sustain motivated project team
Established and maintained a high level of customer satisfaction and delivered quality technical solutions
Implemented SAP FICO,SD, SCM
Conducted SAP Project Management training using ASAP methodology