PROFESSIONAL SUMMARY:

• SAP Test Manager, Senior Quality Assurance Manager, Test Captain, Test Lead, Tester, Business Analyst, Business Process Lead, System Analyst (hands - on) SaaS, Agile, Scrum, SAP/ERP/ECC/HANA/HANA4/RTR/OTC/PTP/PTMCRM/SRM/SCM/HCM/BI/PLMSAP Business All-in-One, ByDesign, JD Edwards, Oracle, OBIEE, Oracle Financials, E-Business Suite, NetSuite, PeopleSoft, Siebel, SaaS, Aria, Zoura billing, SFDC, SalesForce, Baan, Epicor, Workday, Microsoft AX, GP,NAV, FDA Quality Systems Regulations, FDA QSR, cGMPS, ISO 9001 & 13485 & HIPAA guidelines,21 CFR Part 820.30, 21 CFR Part 11, IEC 62304 Software Life Cycle Processes.
• SAP Test Manager, Quality Assurance Manager, Test Analyst, Test Captain, Test Lead, Tester, Business Analyst, Business Process Lead, System Analyst with over 20 yearsof experience managing people, projects, and programs with experience in both startup and large company environments. Strong analytical and problem solving skills and a proven track record of continual business process improvement and team building skills.
• Diversified experience as a QA Manager, QA Lead, Senior Engineer in Release management, test planning and executing, defect research and reporting using HP ALM, HP QC 10.0, Solution Manager, Worksoft Certify, Silk Test, HP QTP, Load runner and Win Runner in Windows 7/ Vista/ XP /2000/ ME /NT4, Unix (Solaris, BSD, HPUX), Linux Red Hat, HP-UX, VxWorks, Oracle, OBIEE, MS SQL Server SAP R/3, ETL, HFM, PeopleSoft, Siebel, Sales Force, Essbase, ETL environments, methodologies (ISO, SEI CMM, IEEE, PMI, ASAP) and FDA Quality Systems Regulations.Strong Expertisein creating, generating and executing Test Plans, Test Cases, Test Procedures, Test Strategies, Test Reviews, Test Summary Reports, Test Scripts, Manual and Automated Test Cases, Test Steps to meet business functional and technical specifications.
• Extensive experience in Black Box/White Box, Automation/ Manual, Performance Testing, Acceptance, Functional Testing, System Testing and Regression Testing, Unit, BIT and UAT. Extensive experience in leading, managing, coordinating and mentoring onsite and offshore teams; acting as liaison between shareholders, customers and development/quality assurance teams.
• Excellent team player with great communication and people skills. Result oriented, hardworking, supportive, reliable and fun to work with.

TECHNICAL SUMMARY:

ERP/CRM: SAP R/3, HANA 4, ECC 6.0, ECC 5.0, 4.7 Enterprise, 4.6C, 4.0B, SAP Portal, SAP Netweaver, IS Retail, AFS, SAP Script, JD Edwards, PeopleSoft, OBIEE, Oracle E-Business Suite, Oracle Financials 11i, Great Plains, MS Dynamics, Axapta, MS Dynamics Navision, NetSuite, Workday, Great Plains, D2K Financials, HFM, ETL Informatics, Sales Force, Saas, Cloud systems.

Hardware: IBM & PC Compatible and Mac. Installed SCSI Cards, IDE, Hard Drives, Network Cards (Ethernet, Token Ring), CD ROMs, Modems

Operating Systems: Windows 8/7/ Vista/ XP /2000/ ME /NT4, UNIX Solaris, BSD, HP-UX, AIX, Linux Red Hat, VXWorks, MAC OS

Quality: HP ALM, HP Quality Center 10.0, ALM, ClearQuest, FileMaker Pro, Remedy, Test Track Pro, QA Partner 4.5, Silk Test 5xx, AstraLoadTest 3.5, MS Stress Tool 1.1, Worksoft Certify, Win Runner, LoadRunner, QTP 10, JUnit, JMeter, Selenium, IBM Rational Quality Manager, IBM Rational Test Lab Manager, Soffront Track, ClearQuest, Jira, Bugzilla, Remedy, TestTrack Pro, Elementool, DOORS, RequisitePro, TestTrack RM, Caliber, JMeter, SQL Map, SQL Injections, Jenkins, JIRA, Zepthyr, BugzillaDatabases Oracle 8-11, Oracle PL SQL developer, MS SQL Server 7, Verity Engine, Access, File Maker Pro, DB2, PostgreSQL Applications Borland Star Team, Excalibur, SWIT, MS Exchange, IIS, Web Logic, Apache, MS Visual Studio, Visual Cafe, Lotus Notes 4, 6, Exceed, ODBC, Visio, pcAnywhere, Install Shield, Allaire Home Site 4.5, MS FrontPage, Claris Home Page, Agile, Ant, Maven, Perforce, Clear Case, Visual SourceSafe 5.0, PVCS, CVS, Team Foundation, Visual SourceSafe, RCC, IDM.

Communication: CGI, UNIX Int., IBM Web Sphere MQ, TCP/IP, DNS, HTTP, SOAP, DHCP

TECHNICAL SKILLS:

Keywords: quality, assurance, qa, test, testing, qa lead, qa manager, qa engineer, validation, verification, senior, seasoned, experienced, saas, cloud, SAP, ERP, CRM, SRM, SCM, HCM, HR, Talent Management, BI, BW, DW, JD Edwards, Oracle, SQL, OBI, OBIEE, RCC, E-business suite, NetSuite, PeopleSoft, Siebel, Financials, Accounting, Human Resources, enterprise resource planning, FDA, Quality Systems, Regulations, FDA QSR, cGMPS, ISO 9001, 13485, HIPAA guidelines, 21 CFR Part 820.30, 21 CFR Part 11, IEC 62304 Software Life Cycle Processes, Selenium, ALM, Quality Center, QTP, Ruby, Cucumber, Watir, Automation, Automate, Automated, test scripts, cases.

PROFESSIONAL EXPERIENCE:

Confidential, Hercules, CA

SAP Test Manager

Environment: SAP ECC, GAINS, Concur, SCM, MRP, LEX, PTM, OTC, PTP, RTR

Responsibilities:

• Working closely with Project Managers & Business Analysts to test SAP, Salesforce, GAINS and integrated applications.
• Coordinating and facilitating the testing and defect resolution process for an SAP deployment.
• Working with the project team and representatives from the business, assisting to develop test scenarios based upon business requirements, writing test cases, executing tests on various applications,documenting test results and analyzing reported defects.
• Supporting test execution. Managing test schedule and prioritization.
• Leading defect resolution and change requests by working collaboratively between business and technical resources.
• Test Design based upon written application requirements.
• Test Automation coordination.
• Test case preparation.
• Test requirements upload to HP ALM. Test data preparation.
• Test Execution during test cycles (ITC1, ITC2, Validation testing), Test Results analysis.

Confidential, Hoboken, NJ

SAP Test Manager

SAP functionality: SAP FICO, FSL, FS, FS RI, FI, FM, New GL, AP, AR, TR, PS, BCS, CO, CCA, PCA, COPA, PA, IO SRM, HR HCM, OM, PA, IS-Utilities, GRC, SAP MDM, BI/BW, SAP for Public Sector. SaaS HP ALM, HP Quality Center.

Responsibilities:

• Responsible for overall Testing Strategy, Test planning, Test cases design and Execution.
• Managing all Testing Phases including Unit, System Integration, Performance, Security and UAT (User Acceptance Testing). Defect management and reporting.

Confidential, Sacramento, CA

SAP Test Manager

SAP functionality: SAP FSL, FS, FS RI, FI, FM, New GL, AP, AR, TR, PS, BCS, CO, CCA, PCA, COPA, PA, IO SRM, HR HCM, OM, PA, IS-Utilities, GRC, SAP MDM, BI/BW, SAP for Public Sector. SaaS HP ALM, HP Quality Center, Java, Selenium, QTP. Methodologies: ASAP and PMI

Environment: SAP R/3, SAP Solution Manager, SAP TAO, SAP Data Migration Server, SAP Net Weaver, Windows 7, IE9, VMware, Citrix, Linux, HP-UX, HP Quality Center 10.0, HP QTP, Win Runner, Load Runner, Worksoft Certify, MS SQL, ETL, Essbase, Visio, Oracle.

Responsibilities:

• Release 1 delivers financial accounting, budgeting, and procurement related functionality. Release 2 delivers cost accounting functionality.
• Participated in creation of Project Management Plan, Blueprint Documents, Functional design specification, Technical design specification, BPP (Business Process Procedures), FRICEW documents
• Responsible for overall Testing Strategy, Test planning, Test case development and Execution
• Managing all Testing Phases including Unit, System Integration, Performance, Security and UAT (User Acceptance Testing)
• Taking part in Project Management Office meeting representing and reporting on Quality Management Progress
• Work closely with SME, BSM, functional and technical SAP consultants, developers, business users to resolve Defects

Confidential, Oakland, CA

SAP Test Lead

Environment: SAP R/3, SAP Solution Manager, SAP TAO, SAP Data Migration Server, SAP IS Retail, AFS, GRC, SAP NetWeaver, MS Dynamics, Windows 7, IE9, Vista Enterprise, Linux Red Hat, VXWorks, HP-UX, HP Quality Center 10.0, HP QTP, Win Runner, Load Runner, Worksoft Certify, MS SQL, HFM, Sales Force, ETL, Essbase, Visio, SaaS Sales Force, Oracle. FDA Quality SystemsRegulations, FDA QSR, cGMPS, ISO 9001 & 13485 & HIPAA guidelines 21 CFR Part 820.30, 21 CFR Part 11, IEC 62304 Software Life Cycle

Responsibilities:

• Provide management support to Clorox IT projects SIT, BIT and UAT phases, including SAP International implementation (ATLAS), Essbase reporting, Tax International Project (Sabrix), HP Project Portfolio Management tool (PPM), WCC (World Class Closing)
• Business processes testing: SAP modules SCM, APO, Demand planning, supply chain, SAP PM (Plant Maintenance), GTS, MDM, BW, BI, Warehouse Management, Business Warehouse, Business Analytics.
• Manage and implement SAP Solution Manager - HP SaaS Quality Center Integration Pr.
• Implement and use Worksoft Certify to automate SAP testing
• Provide Site Administration support to HP Quality Center 10.0
• Report project UAT Daily status to Clorox IT Management
• Support and maintain SIT/BIT/UAT phase defect reporting and analysis to implementation Vendor
• Hiring, managing, mentoring and closely working with onsite/offsite Quality Assurance, Development, Engineering and Support teams. Creating and improving BRD, PRD, SRS, Design specification, Test PlanTest metrics, QA procedures, Report, Project plan, documents.
• Automation, performance, regression, functional, Unit, BIT and UAT Testing.
• Actively improving and working with HP Quality Center, QTP, Selenium / Java, Worksoft Certify, SAP, Oracle BI, ETL, HFM, Sales Force, Window and UNIX.
• Led the test effort for an SAP APO implementation. This implementation replaced 3 existing systems (Demand Planning, Supply Planning, and Deployment) and required extensive testing from all businesses. Developed the overall test strategy, including regression, performance and test automation. Organized and managed the test schedule for each of the test phases, along with test script development and identification and creation of test data. Sent out daily test statistics to monitor progress. Managed defect resolution process for all test phases.
• Managed 2 large scale desk top upgrade projects: a company-wide Vista upgrade and a domestic MS Outlook upgrade. Focused regression testing for Vista gave advance notice on upgrade opportunities for highly used tools. Selective user testing for MS Outlook improved user adoption.
• Led a large scale regression test for an SAP ECC Enhancement Pack install. Used the opportunity to introduce the concept of automated performance testing to assess and address potential impact areas in advance of the production implementation.
• Created the current model to set up and support an off-site, temporary test lab.
• Implemented HP’s Quality Center tool, trained key users. The successful adoption of this tool has allowed Clorox to reduce the cost of quality by improving test consistency. Brought in for QA expertise during the implementation of SAP (Order to Cash and Manufacturing Execution) and Siebel. Retained post-implementation to transition the IT team to maintenance mode.
• Sole QA support for the Siebel implementation. Rapport developed with the Clorox team led to being the requested QA resource for all additional Siebel related projects, allowing more agile test planning and test execution processes.
• Selected by client to manage Regression testing for the second phase of their SAP implementation.
• Fostered new processes to sustain post-implementation changes, including a standardized regression test process that builds upon a library of test scripts and data.
• Pioneered the software maintenance process as the QA Lead on the first two maintenance releases.

Confidential, Palo Alto, CA

SAP Test Lead

Environment: Agile, Scrum, SaaS, SAP R/3, SAP Solution Manager, SAP Data Migration Server, SAP TAP, SAP NetWeaver, EDI, MS Dynamics, Windows 7, Vista Enterprise, Linux Red Hat, VXWorks, HP-UX, HP Quality Center 10.0, HP QTP, Win Runner, Load Runner, Worksoft Certify, MS SQL, HP Excalibur, Borland Star Team, Visio, Sales Force, Oracle and FDA Regulated systems.

Responsibilities:

• Creating PRD, BRD, SRS, and Test Plans, QA metrics, QA procedures with Engineering, Product, Operations, Finance, Sales and Marketing teams.Managing and mentoring onsite and offshore QA teams.
• Business processes testing: SAP modules SCM, APO, Demand planning, supply chain, GTS, MDM, BW, BI, Warehouse Management, Business Warehouse, Business Analytics.
• Performed Unit, BIT, and UAT testing for SAP ERP FI, CO, MM, SD, BW, HR, GRC. Created and Executed Test cases to test SAP SCM implementation project including Supply Planning, Demand Planning, VMI, Live Cache, and Reporting. Created and Executed Test scripts for SAP Financial and controlling implementation. Filed, monitored, managed and resolves defects. Performed quality assurance activities including analyzing business requirements to produce test strategies and test plans, design and conduct test cases. Maintained Test Log, evaluated Test Results, created Test Summary Report. Partnered with implementation and development team to coordinate smooth integration of feature delivery into product. Worked closely with support engineers to isolate problems, mitigate risk to production and set up post production support procedures..
• Analyzing, testing, maintaining, researching, creating, reporting, resolving and managing defects in SAP R/3, Oracle BI, HFM, PeopleSoft, Sales Force, HP ALM.
• Creating, improving, maintaining and updating Test Plan and Test cases for SAP FI, CO, MM, SCM, MM, SD, HCM, HR, BI modules.
• Hiring and managing a team of 20 QA Engineers including assignments, reporting and deadlines.
• Developing automated test scripts using Selenium and HP QTP to perform Functional and Regression testing and performance testing using HP LoadRunner.
• Creating Test requirements and prepared the test data for data driven testing.
• Developing test scripts in HP QTP to perform end-to-end testing and a set of re-usable scripts.
• Working with SAP Quality Center 10.0 by HP on daily basis including release management, test plans test cases, test laboratory, defects creation, research and analysis.
• Working closely with developers to write modification requests, tracking and resolving defects.
• Performance testing using Load Runner to match required load conditions.
• Performed cross browser functionality testing on multiple versions of IE/Netscape
• Test planning and execution for SAP FI, CO, MM, SD, PP, HR, BW, BI, BOBJ, SAP IS Retail, AFS .
• Functional, Performance, Unit, BIT, UAT and Regression testing.
• Created BRD, User Manuals, PRD, Test Plans and Test Metric and procedures
• Responsible for Localization testing of SAP international versions. It included ASCII character sets verification, text filters, hyphenation, spelling, and sorting rules. Tested for data formats and setup options, culture-bound graphics and output, and European product compatibility.
• Maintained and efficiently utilized a Bug Database to report and document problems, and monitor and verify their fixes. Worked with development engineers, QA team and management to address quality problems in all phases of software product implementation.
• Introduced process and long-term quality goals that benefited not only the Information Technology team, but also the entire company.
• Planned and implemented an iterative software development methodology based on the Rational Unified Process (RUP).
• Designed and created a QA team website to enhance team communication.
• Coached QA and Software Engineers in best practice testing techniques.
• Balanced QA activities for projects; forecast resource needs, developed risk management and contingency plans, maintained team motivation and met deadlines.

Confidential, Santa Clara, CA

ERP Validation & Verification Lead

Responsibilities:

• Business processes testing: SAP modules SCM, APO, Demand planning, supply chain, GTS, MDM, BW, BI, Warehouse Management, Business Warehouse, Business Analytics.
• Analyzed system's functional specifications, developing and implementing test plans, test cases, test scenarios, and test metrics. Run complete test cycles for each product revision.
• Tested for potential DLL - related errors: missing required application and system DLLs, and API-incompatible DLLs. Used Microsoft Dependency Walker utility to generate a list of DLLs, analyzing a component-recursive dependency of operating system-based, application service-based, third-party, and company-specific DLLs.
• Wrote and executed SQL queries for database purge testing using Eclipse platform. Executed SQLqueries to verify if DB has been populated with correct data. Validated XML messages of the activities exchange protocol.
• Tested Installation Programs that can be run, and installed from different media types: local orremote Floppy, CD-ROM, DVD-ROM. Installing off a hard disk (including downloadable installers), local or shared hard drives - FAT, NTFS, Novell NetWare, and local or shared removable drives, Zip, and Jazz.
• Developed and implemented a Web interfaced test case management database intended to streamlinethe process of test case creation, management and execution based on File Maker Pro 5.0 platform.
• Verified Backup and Restore functionalities of the file system using third party tools that involved UNIX/Linux administration skills (OS installing, files systems mounting, hardware configuring,networking, shell script writing, etc.) and verify their fixes.
• Performed software testing, verification and validation of company s medical devices for radiotherapy, radiosurgery, proton therapy, and brachytherapy treatments in compliance with FDA QSR design control requirements 21 CFR Part 820.30, 21 CFR Part 11, IEC 62304 Software Life Cycle Processes, ISO 13485 Quality Standard and HIPAA.
• Led software verification and validation activities on radiosurgery system with 4D imaging using
• PET/CT scanners, respiratory gating and IMRT (Intensity Modulated Radiation Therapy). It included developing and maintaining verification and validation project schedules, CCB chairing in cross-functional team and providing engineering test support during all phases of SDLC.
• Developed Standard Operating Procedures, QA Test Plan & QA Objectives/Requirements. MaintainingTraceability throughout all documentation by using Quality Center, DOORs, Requisite Pro, Rational Rose, TFS and ClearQuest. Authoring V&V Protocol, Requirements Traceability Analysis, Regression Impact AnalysisChange Log, Testability Analysis and Test Specification generation. Document submission to DHF, DHR and DMR.
• Tested virtualization on VMware VDI, Virtual Server, XEN Server, Citrix, Ubuntu KVM. Utilized VMware ESX to consolidate Windows 2000, 2003, 2008 Active Directory test environments. Working knowledge of VMWare workstation and VMWare Lab Manager technologies running multiple customer configurations in virtual computers using VMWare technology.
• Testing DICOM objects (such as images, structured reports etc.), network transactions to query/retrieve and modality worklist applications and servers, the tolerance of applications to minimalist data received from other sources.
• Verification testing on embedded control system software (VxWorks) to intergrate hybrid trials and to gain increased real - time data access for a variety of clinical scenarios. It included zMud telneting to
• Supervisor, system main controller for emulating proper orders/events. Supervisor translates a beam delivery plan (treatment and/or imaging) and sends it to other subsystems of embedded control nodes.
• Performed Comany s products Internationalization (L18n) & Localization (L10n) testing using SDL
• Passolo software localization tool. Performing ASCII character sets verification, text filters, hyphenationspelling, and sorting rules. Tested for language translation, data formats and setup options, culture-bound graphics and output, National Language Support (NLS), DBCS, Unicode normalization, locales and languages.
• Led Software QA activities for creating test specification, testing, validation and remain controlled for Golden Media, an official master copy of a software executable for creating copies for production release. It included comparing File Structures, Data Consistency, Checking for Viruses, Auto-RunInstallation, Configuration, Verification, Testing Release Notes and Checking Media Labels.

Confidential, Foster City, CA

ERP Tester

Responsibilities:

• Created and deployed Quality Management Proceduresfor all Webvan E-commerce sites.
• Developed executed, and debugged automated application testing using QA Partner, Silktest, Performance Monitor, Network Monitor, and Process Viewer.
• Worked with multithread process. Created classes using DLL functions, created log files.
• Tested multiple remote applications (which raises the level of complexity of QA engineering about that required for standalone application testing).
• Implemented TCP/IP network configurations with pcAnywhere for computer lab involving routers, and zones.
• Used HP Open View as a Network Management tool. Installed hardware and software maintaining over 50 machines in a lab environment.
• Responsible for reporting bugs to the corporate Bug Tracking System (Remedy). Reviewed, analyzed and improved software functional specifications (SFS), software requirements specifications (SRS), product requirement specification (PRS), business requirements specification (BRD), solution proposals (SP)
• Developing and implemented test plans, test cases, test scenarios, test scripts and test metrics.
• Ran complete test cycles for each product revision. Verified applicable regulations, guidelines and internal procedures related to QA and validation were followed and applied.
• Partnered with development team to coordinate smooth integration of feature delivery into product.
• Created and implemented BIT and UAT procedures. Worked closely with support engineers to isolate problems, mitigate risk to production and set up post production support procedures. Handled system integration, functionality, performance and usability testing and performed database validity checking.
• Performed quality assurance activities including analyzing business requirements to produce test strategies and test plans, design and conduct test cases.
• Performed Web application testing on Browser-side processing, Server-side processing, and cross-Browser processing.
• Executed simultaneous automatic regression testson different configurations and platforms with Silk Test. Set up automation testing objectives and strategies across multiple projects, testing and evaluating application software utilizing automation tools and technologies (SilkTest, SilkPerformer, WinRunner)