PROFILE:

• 18+ years of Basis end to end implementation, upgrade, migration, security implementation, global support, and Oracle DBA experience
• Experience of 4 full upgrade projects, 8 full lifecycle implementations and several post support/production support/ parallel landscapes.
• Managed medium to large project teams in different industrial verticals offshore/onsite.
• 8 Full Lifecycles of System Design, Development Testing with Go Live implementations.
• Infrastructure specialization of Hardware sizing, configuration, and installations.
• Worked as BASIS Architect, Subject matter expert, Client Technical lead, Team Leader in various implementations.
• Expertise in business analysis, gap analysis, impact analysis, design, development, functional/ technical specs, interfaces.
• Extensive Solution manager expertise across all implementations
• Handled several projects offshore and contributed best delivery solutions to global clients across the world .Participated in RFP s Budget preparations, SLA management, Team mentoring, System management, Team performance activities.
• SAP 3.1H, 4.6C, 4.7 Enterprise, ECC5.0, ECC 6.0, Ehp4, Net weaver 2004 and 2004s(7.0),7.02 7.3 PI7.11,BI 7.0,7.3 MDM, CE, EP6, EP7.3, BPC 7.5 Installations and upgrades from previous versions
• Worked on ECC, SCM, SRM, CRM, PI, BI, NWDI, SLD, SOLMAN, GRC tracks
• Solution Manger 7.0,7.1, 7.2 sizing, Installing, training, implementation, and administration
• Database Administration with Oracle 11.x Enterprise Edition
• SAP basis administration experience on MSSQL Server 2008,2012 and Oracle on Windows servers
• Working knowledge with various enhancement packs 1 to 7
• Worked on Hardware sizing, landscape design and server installations.
• Developed strategies of disaster recovery, failover, and high availability.
• Used SAP best practices for client strategy, transports, job scheduling, backups, and recovery.
• Extensive knowledge in SOA, Net weaver developer tools. Federated portals administration.
• Solution manager used for CTS+, ChaRm, ITSM integration, Alert management, dashboards.
• Well versed knowledge of transports management using different SAP tools and third - party tools
• Extensive experience on different flavors of Unix such as HP-UX, AIX, Solaris
• Database Monitoring, Table space Administration, Reorganization, Data Base R3 Copy, BR Tools
• Applying SAP Patches using SPAM, SDM, JSPM, applying notes SNOTE, installing add-ons using SAINT, Solution Manager
• Used SUM, SWPM, Maintenance planner tools for the various installations, upgrades, and support pack upgrades.
• Well verse with End user experience monitoring scripts/robots and user experience monitoring(uxmon) and reporting.
• Managed and administered SAP applications under MSCS, Unix cluster environments.
• Go Live checks, Users training, Understanding Early Watch reports and maintenance etc
• Expertise in SNC configuration between SAP systems with various firewalls
• Web dispatcher administration for java load balancing for various java systems.
• SSO administration for single logon across the landscape
• Extensive knowledge of System copy, TDMS, snapshot/cloning technologies.
• Used SAPDBA, BRtools and RMAN exclusively for DB operations and administration.
• NWBC installation and administration.
• Used RUNSAP methodology for various implementations.
• Experience in TREX index servers,
• Expertise in Hana
• Knowledge in SAPSCAL andSAPLVM
• End to End Charm implementation in 7.2 along with QGM and cCTS setup.
• Test Suite implementation of CBTA
• DVM and CCLM administration and configuration.
• Solution manager 7.2 Upgrade to SP06 from SP05
• Logical Component group administration for the managed systems thru SOLADM and LMDB.
• Business process/Test Suite libraries administration and maintenance in SOLDOC.
• System administration of Solman and satellite systems including ECC, CRM, SRM, BW, Portal
• TehcMon, BPmon, ICmon configuration and administration.
• Created various libraries using soldoc
• ITSM integration with remedy planning and configuration.
• BPCA, TBOM configuration and administration.
• Knowledge of EEM scripts, robots and reporting.
• Extensively worked on soldoc configuration for various functionalities like testing, BPMon, techmon and documentations.

PROFESSIONAL EXPERIENCE:

Confidential, Seattle

SAP Basis/Solution Manager SME

Responsibilities:

• Solution manager system administration including LMDB, TechMon, BPmon, ICmon, Availability, performance, EWA, Custom metrics monitoring.
• System administration of Solman and satellite systems including ECC, CRM, BI, HANA, HCI, Portal
• Business Process operations monitoring of satellite systems jobs, business transactions, OTC, interface channels, tale entries, process chains and many.
• Logical Component group administration for the managed systems thru SOLADM and LMDB.
• Custom key figure administration for the business transactions.
• Business operations dashboard configuration of various dashboards and making reports also using PowerBI.
• Expert knowledge of Solution manager upgrade from 7.1 to 7.2
• CBTA/eCATT test scripts execution thru Soldoc and configuration.
• Security roles expertise in Solman 7.2.
• Expertise in Content activation of 7.1 objects to 7.2 upgrade
• Configured EEM scrips/ robots and reporting.(Administered RFC scripts, SAP gui scripts for EEM recording the business transactions )
• Aris integration with Solman 7.2 and design, exchange process diagrams between them.
• ChaRm upgrade and configuration knowledge in 7.2 project cycles and maintenance cycles.
• Maintenance planner administration of satellite systems upgrade, patches, certificates up - to-date.
• HCI data services connection setup of IBP and Ariba business process jobs and monitoring from solution manager
• Day to day basis administration including installation, upgrades, maintenance and troubleshooting the issues.
• Migration of existing environment to MS Azure.

Confidential

SAP Basis/Solution Manager SME

Responsibilities:

• Setting up the solution manager system 7.1
• Upgrade the system to latest support pack.
• Configuration of work centers of TechMon, SysMon, E2E, RCA,
• Configuration of Business process monitoring, Job monitoring, template management.
• VMware administration and instances setup in hosting environment.
• BPCA, TBOM setups and collaborating with test management
• HPQC integration and administration.
• ChaRM implementation in the progress.
• Wily connections establishment and administration.

Confidential, Washington, DC

SAP Basis/Solution Manager SME

Responsibilities:

• Managed the landscapes of SAP net weaver systems including the streams of SAP CRM, ECC, GIS, PI, Solution Manager, Portal, MDM, Trex components.
• Attending the Day to day support activities including the backups, space management, transport management, system maintenance.
• VMs installs management for various instances installation, administration.
• Support pack installs, add-on installs, components upgrades based on the releases.
• SAP Solution manager 7.1 administration, operations, alerts management, systems maintenance on SP12.
• Test scripts configuration in HPQC and integration with solution manager
• ARIS integration for the business process modelling documentation and maintenance.
• Work center management and administration in various systems operation areas.
• Solution creation and project administration in solution manager.
• LMDB administration and connecting all the systems via Solman and administration.
• SLD maintenance, DAA agent, Host-agent administration.
• EWA administration.CA wily configuration for JAVA systems operation alerts.
• CHRAM, QGM configuration for single and mass transports administration across the landscapes.
• Managing the systems operation alerts, providing solutions accordingly.
• Managing tickets thru solution manager ITSM desk and distribute them across based on the roles.
• Conducting the business process meetings with functional heads, gathering the requirements, implement them in solution manager.
• Worked thru Business process change analyzer used for major changes in business processes affected for EhP business functions.
• Business process operations administration using dashboards, KPIs based on SAP best practices.
• Business scenarios/ Business process alerting management using Business process work center.
• Performance monitoring of the systems, administering the thresholds.
• Maintaining business process hierarchy, processes, activities, steps, variants based on the requirements
• BPM configuration and management.
• Configured solution manager for CTS+ for non-abap transports.
• Regular support pack upgrades as per the releases.
• ARIS and HPQC integration .
• Part of change control board to determine the transport strategy and move them accordingly.
• Test management and ticket management using HPQC, Remedy tools and assigning the tickets.
• Adding the new systems into transports domain and managing the catch-up transports.
• Central transport location for all the components and maintaining them properly.
• Landscape preparations for pre-go live and go live checks.
• POC on various HANA concepts, Used DMO for the POC.
• Generated reports using HANA.

Confidential, Columbus

SAP Basis /Solution Manager SME

Responsibilities:

• Involved in SAP Solution manager 7.1 upgrade SP08.
• Configured solution manager basic settings, system settings, managed systems configuration, technical systems configuration, templates, work centers, ChaRm, template management, business operations management.
• Redesigned the existing the transport strategy of STMS, CTS+ into solution manager.
• Developed CIO dashboard, generated reports using the SOLMAN business process work centers.
• Administered the business functions KPIs based on the functional requirements.
• Maintained Requirements gathering and process definition management.
• Business process configuration and management (Used transactions Solar Project admin, SOLAR01, SOLAR02, for all the business process/scenarios management and project administration).
• Central template configuration and management.
• Worked extensive on day to day operations of Basis tickets and troubleshooting with appropriate solutions.
• Designed Business Process and Interface Monitoring integrating the custom guided procedures with the monitoring objects.
• Configured technical monitoring mobile apps and alert management.

Confidential, Denver

IT Lead - Basis/Solution Manager

Responsibilities:

• Managed and supported operations of existing landscapes of ECC, SRM, SCM, Portal and Solution manager in different regions.
• Involved in System installations/ Upgrades using different OS/ SAP tools.
• Operations includes system monitoring, performance tuning, research and troubleshoot issues including taking sap support, Integrating third party components with SAP application and databases, database monitoring and troubleshooting, system copies, client copies/export and import, backup and restore using SAP and OS tools, transport administration using STMS, CTS+. ChaRM, patching administration using SPAM, JSPM, SDM, SWPM, nZDM, SUM, SAINT, spool management, job management using redwood.
• Configuration and administration of BPM involving functional teams for various business operation tasks and monitoring.
• Alert management and sending the alerts via email, SMS to appropriate teams.
• Notifications based on the high alerts, operation issues, outages and business process thresholds
• Primary responsible for solution manager implementation and part of Basis team supporting on call basis support 24/7 for existing landscapes
• Basis ticket resolutions and integrate the current CA help desk with solution manager service desk.
• Mentor team members and give them support for critical installations of new SAP components using SUM.
• Implemented job scheduling management in solution manager across the landscape jobs creation and management.
• Implemented CCMS, RCA using solution manager technical monitoring via mobile devices.
• ChaRM implemented in single landscape.
• Integrated BW system with solution manager and used it for reports for all operations.
• CCMS, CTS+, EWA, ARIS, HPQC integration with solution manager.
• Worked on production cluster environment and solved issues.
• MSSQL administration using SQL server studio, DBACOCKPIT.

Environment: SAP ECC 6.0 EhP4. NW 7.0.2, SCM 7.0.1 BI7.0, HCM EhP4, PI 7.1 Solution Manager 7.0.1, 7.1Oracle 11.2.0.3, AIX, MSSQL server 2008.

Confidential, Bellevue

SAP Basis Client Technical Lead

Responsibilities:

• Primary responsible for system installs, upgrades, patching, support issues and performance tuning
• Provide guidance on the design, architecture and delivery of new and existing SAP solutions
• Maintained the servers in hosting environment and operating thru terminal servers.
• Install and configure new SAP Netweaver applications and components (ECC, BW, MDM, CRM, BOBJ, SCM, SEM, CRM, E-Recruitment, MSS, ESS, NWDI architecture, Solution Manager, etc.)
• Configure and support integration with third party SAP systems and software.
• Develop procedures and guidelines related to modification, upgrading and application of patches for SAP related systems and components.
• Setup and maintain consistent SAP backup and Disaster Recovery procedures for SAP servers.
• Support day-to-day tickets created by Helpdesk relating to SAP Servers and SAP Software.
• Develop and maintain project schedule including task management initiatives.
• Perform Oracle DBA and high availability configuration, system performance and optimization techniques.
• Provided team leadership skill, transfer knowledge and provide guidance for SAP operations, configuration, monitoring and tuning to peers and junior. Basis Team members.
• Developed transport strategy across all the landscapes and maintained CTS+ for non-abap components.
• Client reviews of projects and task assignments

Environment: SAP ECC 6.0 EhP4. NW 7.0.2, BI7.3, HCM EhP4, PI 7.3 Solution Manager 7.0.1, 7.1Oracle, 10G, 11.2.0.3, AIX, MSSQL server 2005,2008.

Confidential, Beaverton

SAP Basis Lead

Responsibilities:

• Installations, System refresh activities performed as per the schedules in the project plan for the landscape using tools (Sapinst, BRtools,EhPi installer)
• Worked on ABAP, JAVA dual stack systems, single stack systems, installed instances across the landscape. Installed various SAP components SRM, SCM, HCM, BI on ECC6.0 EhP versions. Installed NWDI, Portal, and GRC of Java stacks on latest NW7.02 and administered.
• Troubleshooting ABAP systems using various system tools BRtools and Portal systems thru NWA, Config tool, Diag tool, Http trace.
• NWDI used for transports of NWDS developers for custom portal developed objects.
• Central SLD manintance for system landscape components across all the landscapes of Confidential .
• BI/BEX/BO reports, TREX installs and maintaining the regular operations.
• Worked on live cache administration using LC10, system refresh activities (export, recover) on Maxdb.
• Oracle 11g implementation and installed on various systems and upgraded from 10.2.0.4 versions.
• Upgraded ABAP stacks systems from EhP4 to EhP5 and Portal systems from NW7.01 to NW 7.02 from SP08 to SP09
• Worked on SSO using SAP logon tickets, Portal frame work, Content Management, Config Tool, NWA, Log Viewer and User Mappings.
• Configured SPNego logon module for AD users, SNC for SAP router, Load balancing thru web dispatcher.
• Configuration of central CCMS monitoring, alert monitoring (CEN) of landscape with different systems. CTS+ (transports management) for java transports.
• Participated in HCM implementation and configured E-recruiting, E-Learning modules. Installed business packages ESS/MSS 1.41 version on NW7.02 portal system and monitored.
• Charm, Service desk, BPM, Maintenance optimizer configuration
• Solution manager configuration of CTS+, E2E RCA, Willy introscope configuration and administration.
• Custom development Management Cockpit, Application Business Processing.
• Used SOLMAN extensively for project and system operations for the implementation and technical operations

Environment: SAP ECC 6.0 EhP4. EhP5, NW 7.0.2, SCM 7.0.1 BI7.0, GRC AC5.3, HCM EhP4, PI 7.1 Solution Manager 7.0.1, 7.1, Oracle 11.2.0.2, HP UX, AIX.

Confidential, Minneapolis

SAP Basis Lead

Responsibilities:

• E2E Implementation of FICO, SCM 7.01, EP 7.0
• System Installation, system copies, upgrade to EhP1.
• Solution Manager 7.0 Implementation(CTS, MOPZ, Service Desk, SMSY, Wok center, Solution manager Diagnostics, Wily Integration, CHARM )
• Parallel Landscape implementation.
• System Landscape Directory administration and maintenance.
• Day to Day monitoring ( System Monitoring across the landscape of all the systems through solutions manager )
• Installation of PI/BI/EP7.0 systems and administration.
• SSO/SSL implementation
• Webdispather, Dialog instances monotoring and implementation.
• Successfully installed NW BPC 7.5.
• Wily introscope installation and performance monitoring across the systems.
• Test data copies thru TDMS for testing purposes.
• Independently handled ABAP, ABAP+Java, Java stack systems with different instances
• Sun Solaris 10 administration
• Oracle 10g administration including RMAN for backup and recovery methods including BRTools.
• Enqueue server HA and management and load balancing.
• BI 7.0 installation, administration, monitoring as Java, ABAP+JAVA systems.
• Performance monitoring using Solution manager, diagnostics, ccms, brtools, Visual administrator.
• GRC upgrade from 5.2 to 5.3 on ABAP+JAVA system and administration of CUP, RAR, ERM, SPM.
• IS-Retail installation

Environment: SAP ECC 6.0, SCM 7.0.1 BI7.0, BPC 7.5,PI 7.1 Solution Manager 7.0 Oracle 10.2.0.4, Sun Solaris 10.

Confidential, Stamford

SAP Senior Basis

Responsibilities:

• System installations including ECC 6.0, portals 7.0, BI 7.0, PI 7.1, Solution manager 7.0 with EhP4 package.
• Installed MDM 7.0, CRM 2007, IPC components.
• Daily health checks, monitoring and administration of Basis activities
• Performance tuning of ABAP and Java system through BR tools, Visual administrator, Config tool.
• Involved in hardware size using quick sizer.
• Working with oracle teams for db issues, tuning, and backups. UNIX issues maintenance and administration.
• Enterprise Portal (EP) 6.0 installing, sizing, patching and administering on Windows platform with failover environment experience.
• Write up and maintaining the DR, high availability, transport, archive, jobs, system copy, print and backup strategies
• SLD configuration and System landscape administration through SMSY.
• BI portal configuration and implemented security accordingly.
• Involved in System key generation for new system installations and downloading support packs, SOA, NW studio configuration.
• BRTools, RMAN tools for Db administration tasks.
• Configured Wily introscope for performance monitoring in Solution manager.
• SMD agent administration on various platforms like UNIX and Windows.
• Configured Work center management, Task management, transport, down time management, accessing the java errors analysis.
• Worked on SSO using SAP logon tickets, Portal frame work, Content Management, Config Tool, Visual Administrator, Log Viewer and User Mappings.
• Configured Solution Manager Diagnostics for java errors, HTTP analysis
• Configuration of central CCMS monitoring, alert monitoring (CEN) of landscape with different systems. CTS (transports management)
• Worked on TDMS v3 master data scenario.
• Charm, Service desk, BPM, Maintenance optimizer configuration
• Solution manager security, CTS, E2E root causes analysis, IMG also Willy introscpoe configuration and administration.
• Custom development Management Cockpit, Application Business Processing.
• Service desk configured and monitors the tickets through.
• Maintained GRC 5 .3 on java system, SOX compliance and other challenges
• Successfully implemented GRC, daily maintenance and handling tickets of firefighter, role expert, compliance calibrator

Environment: SAP ECC 6.0, Oracle 10.2.0.2, AIX

Confidential, Chicago

Basis Lead Consultant

Responsibilities:

• Full lifecycle Upgrade of SAP 4.7 to ECC 6.0 Non-Unicode systems.
• Installed new boxes of ECC 6.0, CRM 2007, MDM7.0, IPC, Portal 7.0 on netweaver stacks.
• Strong administration experience of trex and IPC.
• Infrastructure design of hardware design and failover.
• Prepared the project plan and Upgrade assessment for entire E2E landscape
• Involved in meetings for project plan and test/quality plan for upgrade
• Oracle upgrade of various systems. Validated the system profiles according to new environment
• Installation of solution manager 7.0 and configuration of various R3 systems in the landscape and administration
• System key generation for new system installations and downloading support packs
• SPAU, APDD changes and validation
• Enterprise portal upgrade from 5.0 to 6.0
• Post upgrade activities.
• Configured and implemented TDMS
• Post Production support of Entire landscape.
• Solution manager administration.
• Used solutions manager 7 extensively for analyzing the errors, Upgrade templates, System keys, support packs, landscape management.
• Portal administration, UME administration, LDAP monitoring.
• CHARM, CTS configuration.
• MOPZ, DSWP, SMSY full integration with portals and satellite systems.

Environment: SAP ECC 6.0, 4.7, Oracle 10g, Oracle 9i, HP-UX

Confidential, Lansing

Senior Basis

Responsibilities:

• End to End implementation.
• Systems installation of ECC 6.0, EP 6.0 solutions manager 4.0
• Maintained System Landscape with different strategies of business blueprint phase.
• Leading SAP Basis resources for the development and enhancement of SAP applications and architecture.
• Worked with all the faces of the business processes using Solution Manager.
• SAP technical instance landscape design; TDMS implementation.
• SAP product installations of ECC, Solution Manager, XI systems
• Correction and Transport System (TMS) / Solution Manager;
• Implementation of SAP change control process & procedures;
• Hardware selection and installation;
• High Availability & Failover;

Environment: SAP ECC 6.0, XI 7.0, Solution Manager 4.0, Oracle 10g, AIX 5.0

Confidential

Basis Consultant

Responsibilities:

• Lead the different phases of upgrade process and implemented strategies for SAP ECC 6.0 from SAP enterprise 4.7 version
• Involved in the ECC 6.0 project preparation, upgrade assessment of the upgrade procedures and technical validations.
• Upgraded two SAP R/3 systems from 4.7 to ECC 6.0 which involved extension of table spaces, applying Support packs, Add on installation, Kernel Upgrade and rescheduling the background jobs and all other Post upgrade activities. SPDD modifications were also done as per the customer request during the upgrade. Implemented all other Post upgrade activities
• Installation of Solution Manager 4.0 on Ms SQL Server 2005 on 64 bit as the client is upgrading from 4.7 to ECC 6.0 with Unicode and BI Content implementation planning
• Analyze the performance of SAP systems in the landscape using Solution Manager.
• Kernel Upgrade, Applying Patches for BASIS components
• Configured and execute SAP change control functions including the Transport Management System (TMS), setting up Transport Routes, Configure Transport Domain Controller and customize Workbench Organizer
• Monitoring of Processes, Users, Disk usage, Hit ratio, Buffer, swap memory, free table space and data consistency
• TDMS installation and administration.
• Involved in scheduling cloning, backups and archives and restoring data when required
• Implemented SNC between the Different firewall including RSA security layer to SAP
• Connecting SNCs between different layers of SAP gui, application servers,rfcs across the world

Environment: SAP Enterprise 4.7, E.C.C 6.0, Oracle, HP-UX, Tru64,Windows

Confidential

Basis Consultant

Responsibilities:

• End to End SAP life cycle implementation.
• Installed SAP components in different servers,
• Designed and implemented a Confidential Cluster solution for CRM and R/3 using Windows 2003 server and SQL 2000.
• CRM 4.0 administration and monitoring.
• Upgrade of Confidential SQL 2000 to Confidential SQL 2005
• Monitoring of Processes, Users, Disk usage, Hit ratio, Buffer, swap memory, free table space and .data consistency
• Kernel Upgrade, Applying Patches for BASIS, ABAP, BW, CRM and SCM
• Performing System refreshes for R/3 and BW systems
• Performance tuning, table sizing, archiving of database using BR* Tool Spool configuration, Troubleshooting and reorganization of Tem Se
• Involved in scheduling backups and archives and restoring data when required
• Configure the STMS for 3 system landscape and perform transport between them
• Configure and execute SAP change control functions including the Transport Management System (TMS), setting up Transport Routes, Configure Transport Domain Controller and customize Workbench Organizer
• Client Administration like creating Clients, Client copy (Local and Remote), deleting clients and assigning logical systems to clients
• Analyze the performance of SAP systems in the landscape using Solution Manager.
• Using CCMS agents to check the alerts in various SAP systems
• BW Data Load Monitoring and Performance Tuning
• Configured the Solution Manager for EWA of SAP systems in landscape and analyzing the EWA alerts and working around it

Environment: SAP R/3 Enterprise, CRM 4.0, CRM Interaction Center WEB, SAP BW 3.5, SAP J2EE, Windows 2003 server, SQL 2000 & 2005.