SUMMARY OF QUALIFICATIONS

• Over FIVE years of experience in the field of IT with focus on QA and testing of web based and Client-Server applications, effective use of QA and Testing practice. Strong knowledge of all phases of SDLC and Strong working knowledge of Software testing (Functional, Integration, Performance, Quality Metrics).
• Experience of Manual/Automated Testing and Business Analysis in different Industry domains including Government, Banking (Finance), E-commerce, ERP.
• Quality Assurance experience in Manual and Automated testing using industry leader HP tools (Quality Center [QC], Test Director [TD], QuickTest Pro [QTP], LoadRunner and WinRunner.
• Proficient in all cycles of test life cycle from test planning to defect tracking and managing defect lifecycle.
• Extensive experience in coordinating testing effort, responsible for test deliverables, status reporting to management, issue escalations.
• Good experience in preparation of test bed, Installation testing, Replication of problems & Generation of bug report.
• Good Domain Knowledge of Technology, Sales, Health Care and Media industry.
• Professional experience in designing Test Cases and Test Scripts for Windows, Java and UNIX environments.
• Developing and Maintaining Test Scripts, analyzing bugs and interacting with development team members in fixing the defects.
• An enthusiastic, detail oriented, quality driven individual with exceptional interpersonal and analytical skills, seeking a challenging position with growth opportunities as a QA Analyst/Software Tester while leveraging MSIS and SAP BI application skills. Looking forward for full or part time job on SAP BI project.

EDUCATION & TRAINING
Masters in Information Systems, NJIT, Newark, NJ, USA - 2006.
Bachelors in Civil Engineering, Osmania University, INDIA - 1997.
Bachelors in Science, Osmania University, INDIA - 1993
Completed SAP BI course, Xcel Resources.

TECHNICAL SKILLS
ERP: SAP R/3, BI 7.0 / Data-Warehousing.
Automation Testing Tools: Quality Center 11, 10.x, 8.x, Quick Test Professional (QTP) 11, 10 WinRunner 8.x/7.x, LoadRunner 8.x/7.x,
Languages: Visual Basic, VBScript, C, C++, ASP, Pascal, Shell Script, Perl, Flash, HTML.
Databases: MS SQL Server 2000/03/05.
Operating Systems: Windows XP/2000/98/95, MSDOS, UNIX (Fedora Core10+), Linux.
Servers & Browsers: MS IIS 2005/2000, Web Logic 5.x, Apache.
IE 8.x/7.x, Netscape 5.x /4.x, Mozilla Firefox 3.X, Safari.
Office Tools: MS Office 2007/2003/2000(Excel, Power Point, Word, Access).
Protocols: TCP/IP, Telnet, LAN, WAN, HTTP, HTTPS, SSL.
Query Tools: MS Query, SQL Plus, SQL Developer.
Development Methodologies: Agile, Waterfall.
Requirement Management Tool: Blue Print Requirement Center, Rational Requisite Pro, Visio 2007.

PROFESSIONAL EXPERIENCE
Confidential,
May 12 - Present
QA/SAP BW Developer
PTR 1128 Sales & Order Reporting (Module: SD)
Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness.
Create QA Test cases, Test plans and run those test cases on SAP to generate business SALES and QUOTE reports on SAP BI/BW.
Responsibilities:

• Correlate requirements to report. Provide clear, concise communication to development teams. Utilize knowledge of SAP-ECC to assist development in identifying misses with requirements. Disciplined testing focus.
• Verify requirements are met for delivered reports and coordinate with development teams to report and resolve defects. Work with Clients during User Acceptance Testing to validate their findings, and report defects for resolution.
• Running multiple SAP BW query based on HP Quality Center 11 test cases. Testing QC test cases on SAP ECC Sales DB (vbak, vbap, vbfa etc).
• Generating reports on SAP BW based on QC test cases on Sales and Order tables. Build/open error reporting cases on IBM Clear Quest web for any SAP related defects.
• Testing Data integrity and reporting availability. Assure test data, schedule automated/manual tests. Approve results documentation and tracking systems updates.
• Report and track defects on HP Quality Center (Test Plan, Test Lab, and Defects modules) and IBM ClearQuest (CQ)
• Worked on test strategy and test planning; work on different kinds of SDLC and SLC processes across the IT lifecycle from defining business needs through requirements, development, testing, and implementation; Work on MS Visio, MS Project, MS Excel, MS PowerPoint, and MS Word. Also validated Data and performed Data cleansing using MS SQL queries.
• Involved in proactively communicating the status of critical issues and escalate to appropriate management, when required.

Environment: SAP BI/BW, HP Quality Center v11, MS SQL, Clear Quest v7

Confidential,
NJ Jan 11 - Apr 12
QA/SAP BI Analyst
Grid DNA Application (Module: FICO)
Prudential Financial, Inc. offers a variety of products and services, including life insurance, mutual funds, annuities, pension and retirement related services and administration, asset management, securities brokerage, real estate brokerage and relocation services.
The AMP HPC Project is chartered to design a flexible and scalable computing environment that will support current and future Actuarial business requirements. Grid DNA application, part of AMP HPC project is designed to manage all the grids and compute nodes on demand for efficient grid usage.
Responsibilities:

• Analyze business and system requirements, mange development of specifications to create and execute detailed test plans and verify bug fixes.
• Tested on SAP BI to transfer data from InfoProvider to InfoCube using flat files.
• Integrate SAP BI with DNA application for data transfer procedures.
• Configure test environment and create strategy for product development and certification. Assure test data, schedule automated/manual tests. Approve results documentation and tracking systems updates.
• Extensive experience with Windows 2003 and 2008 Server as well as Microsoft SQL Server.
• Familiarity with highly available systems and services (e.g., Load Balancing, Disaster Recovery, Fault Tolerance).
• Accessing data on multiple date for data integrities and reporting (lfbl, knb1, skb1 etc) .
• Working on SQL-queries/procedures for database and backend testing.
• Used Quality Center reporting and tracking bugs and providing updates on resolved bugs.
• Designed, Developed, Executed and Analyzed Test plan, test cases & test scripts for use in Integration, System, Regression and UAT Testing based on requirements.
• Performed system testing, Integration testing, Regression testing and UAT.
• Performed Manual Testing for the entire application (End-End).
• Validated Data and performed Data cleansing using MS SQL queries.
• Involved in proactively communicating the status of critical issues and escalate to appropriate management, when required.
• Responsible for weekly status meetings showing testing efforts to the QA Manager.
• Worked with multiple projects simultaneously.

Environment: Milliman (ALFA, HEDGE), Milliman C2 infrastructure, Microsoft Windows Server 2008 High Performance Computing environment, Tivoli ESM, SQL Server 2005, SQL Server Management Studio 9.0, SAP BI, HP Quality Center 10.0, RUP (Rational Unified Process), MS Visio.

Confidential,
NY Jan 09 - Dec 10
QA Analyst
VoIP .Net technology reporting and replay
Manual and Automated testing applications using web site’s major modules of Catalog Management, logging and recording and Customer Hint Management Modules. Extensive testing efforts were required for Search Engine with advanced search capabilities and Web stats to support multi-level reporting for customers on perform and Inform web applications, company’s decision makers and business owners. Website also presents robust “Guided Navigation” to improve user experience and application response times.
Responsibilities:

• Determined testing requirements developed and reviewed scripts for positive and negative test scenarios, conducted baseline testing and generated reports. Tested server and Web Portal.
• Analyzed application and system errors. Escalated issues to developers and verified fixes.
• Designed test plans and defined cases for functional, integration system and user acceptance testing.
• Attended weekly defect report meetings and presented progress updates.
• Regularly met with end users, analyst team, batch team, webfocus team and facilitated JAD sessions to identify and implement testing solutions for business and & System requirements.
• Web based testing for 911/311 calls on VoIP and analog technologies for call playback on FDNY department.
• Used Quality Center to manage testing assets (test plans, test cases), test execution, Defect management (reporting, tracking and analysis).
• Prepared Requirements traceability, Testing Strategy, Test beds, Test data matrices.
• Create and execute test scenarios / test cases to appropriately test system assurance reports and analysis processes. Identified test cases that could be automated.
• Responsible for White Box testing, Functionality Testing and Data base testing along with extensive SQL queries on back-end.
• GUI, Functionality, Boundary and Database testing was automated using QTP.
• Developed and executed QA test Plans and test scripts based on business requirements.
• Coordinated User Acceptance Testing (UAT) and Regression testing presentations to users.
• Worked with peers to review and implement requirements throughout the QA lifecycle.
• Used Quality Center reporting and tracking bugs and providing updates on resolved bugs.
• Performed data analysis, data profiling and data cleansing using PL/SQL editor.

Environment: Microsoft SQL 2005, HTML, Apache Web Server, XML, Quality Center 9.2, QTP, Load Runner, Windows NT/2000/XP, MAC, IE, Firefox, Netscape, Safari, Chrome, Opera, MS Visio, MS Project, HP Quality Center 10.0, SQL 2005, PL/SQL Editor, ASP.Net, C#, MS Office, Windows XP, Informatica Powercenter 8.5, SAP BI.

Confidential,
New York May 06 - Dec 08
QA Analyst
WSO Risk management and Shopping Cart Application
Responsibilities:

• Participate in the early phases of projects to ensure that inputs into testing process can be translated into a test plan and test cases. Prepared the Draft Test Plan from Business Required Document the use cases.
• Review the baseline and assist in the creation of custom financial system application system assurance processes, reports and controls to verify the system meets acceptable and auditable data practices to ensure timely, current, accurate and accessible information.
• Helped develop Windows and VB scripts for testing. Documented complete software testing process.
• Interacted with developers, system engineers and testing teams to identify applications defects.
• Application was built based on Agile Methodology (SCRUM).
• Worked closely with Senior Management to create Work-Breakdown Structure, Resource Breakdown Structure, Weekly Status using MS Project to meet project deadlines.
• Developed and executed QA test plans and test scripts based on business requirements.
• Designed, Developed, Executed and Analyzed Test plan, test cases & test scripts for use in Integration, System, Regression and UAT Testing based on requirements.
• Reviewed business requirements and Wrote test cases into the Quality Center – Test Plan module for GUI and Functionality testing based on requirements.
• Formulated Unit Test Plans, Test Cases to ensure the correctness of ETL process.
• Performed data analysis, data profiling and data cleansing in support of data quality using TOAD.

Environment: AGILE, MS Visio, HP Quality Center, ASP.Net, VB, MS Office, Windows 2000, Pitney Bowes Imaging System for Scanning and OCR, MS Visio, QTP 8.2, Test Director, Third Party Shopping Cart Solution, Tax Code Identification Tool, Third Part Payment Processor PayPal Gateway.

Confidential,
Warren, NJ May 04 - Apr 06
QA Analyst Specialist
HD Digital web player
Responsibilities:

• Reviewed Business requirements, IT Design documents and prepared Test Plans for all assigned project releases.
• Involved on testing the new functionalities based on test cases and coordinated with development team in fixing the issues.
• After successful release of projects, developed automation scripts using QTP and integrated the script with master script.
• Ensure that all the test cases are updated in the Quality Center along with Master test plan.
• Involved as part of automation team using QTP, developed test scripts.
• Tested critical bug fixes including critical fixes and coordinated with developers in release of bug fixes meeting tight timeline.
• Involved in Release support - Release to QA, involved in environment setup, testing the release process.
• Worked with Business users, Solution Analysts, Development team & Support to identify and implement testing solutions for business and System requirements.
• Involved in the development of Detailed Test Strategy for Functional and System Testing.
• Designed, Developed, Executed and Analyzed Test plan, test cases & test scripts for use in Integration, System, Regression and UAT Testing based on requirements.
• Reviewed business requirements and Wrote test cases into the Quality Center – Test Plan module for GUI and Functionality testing based on requirements.
• Performed system testing, Integration testing, Regression testing and UAT.
• Performed Manual Testing for the entire application (End-End).
• Validated Data in Database using SQL queries and PL/SQL procedures.
• Worked with cross functional teams, project managers and worked towards implementation and improvement of QA Process.
• Responsible for weekly status meetings showing testing efforts to the QA Manager

Environment: IBM Rational Rose, UML, MS Project, RUP, Oracle 9i, PL/SQL Editor, Editor, Microstrategy, ClearQuest, Acord Standard XML, Quality Center.