PROFILE SUMMARY

• Working with Confidential since DEC 2011 as Package Solution Consultant.
• Worked from in SAP Confidential as Principal SCM Consultant.
• Experience in SAP Supply Chain Management. Over 8 years SAP experience in Advanced Planning and Optimization applications (APO) and 2Year SAP experience in SCM Manufacturing.
• Expertise in SAP Supply Chain Management (SCM) business solution suite, including the solution’s Advance Planned and Optimizer and Production Planning functions, to define and execute risk mitigation plans by identifying risks regarding maintenance, implementation, operations, system landscape changes, development requests and upgrade for customer globally.
• Worked with Confidential . for the duration Q4 2009 and Q2 2011 in SCM CoE Solution support where I provided Back office and Front office support to critical customer issues and escalations and delivered SAP Maxattention/Safeguarding Services e.g. FC, TIC, TICX, RPO,VTO,BPPO.
• Worked in close collaboration with Support / Development Colleagues globally to diagnose and resolve all Confidential and functional customer problems in Back office and Front office support activities.
• Worked as SAP SDN Moderator for SCM - APO-PP/DS and SCM-APO-INT area.
• Participated in delivering services with India SCM CoE as team member for SAP Customers in India.
• Strong analytical, problem solving and leadership skills complemented by excellent learning abilities, drive and initiative.

PROFESSIONAL EXPERIENCE

SAP/ERP/SCM

Confidential

Responsibilities:

• Expert in Production Planning & Detailed Scheduling (PPDS) and interface with other APO components.
• Having good exposure to configuration of planning and master data in PPDS and SNP.
• Having detailed information/ knowledge about PPDS planning heuristics, scheduling heuristics, configuration of detailed scheduling planning board, product view, PPDS optimizer, MRP based DS scheduling, safety stock planning, planning with shelf life, block planning, planning with subcontracting scenario, and SNP heuristic, Deployment, TLB load, Aggregated planning.
• Having detailed Confidential information - ABAP program flow, about various functionalities in PPDS and SNP.
• Expert in SAP APO Core interface Setup, Monitoring and Debugging. I am having detailed information about Confidential ABAP programs in CIF.It helps to shoot out problems during CIF failures with debugging.
• Having knowledge in IPPE and Automotive SAP solutions.
• Having knowledge in Supply Network Planning ( SNP) and Demand Planning (DP).
• Having knowledge of SNP master data, SNP heuristics, and integration of SNP with DP and PPDS.
• Experience with R/3 Production Planning ( PP ) and SAP Solution Manager.

SAP APO SNP Implementation

Confidential

Responsibilities:

• To meet with business and functional team and understand the business processes and requirements to design the SAP APO system. This requires regular meetings and presentations.
• Work on the required customization and enhancement to fit the business processes.
• Determine the feasibility of new requirements and map the requirements with SAP.
• Create the functional design documents after analyzing the business requirements.
• Create and execute the various test case scenarios and document the test cases and results.
• Design the cross-system integration process by working with developers on the interface of SAP ECC with other systems - Legacy system, SAP APO etc using SAP APO CIF ( Core Interface )), BAPI (Business Application Programming Interface).
• Responsible for quick fixes of production related issues, performance tuning and post go live support for custom packages for an agreed timeframe. Maintain the documentations in the Solution Manager.
• Working as Team lead to for the customer Air Products and Chemicals to handle delivery and solution work during customer system upgrade to SCM 7.0 Enhancement pack, testing of new functionalities as of SCM 7.0 upgrade in PPDS, SNP, DP, and CIF area.
• Received multiple appreciation from client to implement PPDS, SNP and DP solution.

APO experience

Confidential

Responsibilities:

• APO solution consists of various Z programs and standard functionalities. I have supported Z programs and developed the existing program to cater new requirements from the client. I provided solution to modify existing Z heuristic and customer exits in CIF to meet customer requirement to plan specific set of products for many locations.
• I Monitor APO jobs / CIF jobs .Incase there is any failure, I identify root cause for it by analyzing the logs, and traces, and by debugging.
• I also support SNP and DP solutions implemented in the customer landscape. I provided solution to several SNP and DP issue which were related to SNP master data, SNP heuristic, SNP optimizer, and DP forecast release and consumption.
• Provided solution to many master /transactional data CIF integration issues.
• Working as GID SAP SCM Community Manager / Product Champion and the responsibilities includes, Community Development - Drive the community in a productive way, Enable practitioners to contribute in activities like SDN-drive, SAP Knowledge Meet and knowledge-sharing sessions.
• Participated as PPDS SME in PPDS FT Program, CIF SME for the customer Medtronic, leading the team for IBM APO sandbox system validation after the upgrade to SCM 7.0 which include validation of APO functionalities, LC upgrade and SAP GUI upgrade.
• As Location Champion for NCR location, I provide support to Geo Queries from other projects .I am part of the team for IBM APO accelerators development and various other activities regarding APO community.
• Responsible for providing product system support and expert consulting in the areas of SAP SCM - APO - PPDS, solving onsite service messages and customers’ escalated issues. I was responsible to support entire SAP APO-PPDS solution.
• Acts as a Queue manager, ensuring that Service Level Agreements (SLA’s) are maintained and critical issues are processed quickly and effectively.
• Acted as Mentor and Nexus Consultant providing trainings in the area of SCM and knowledge transfer to the colleagues in other teams and GSC locations. Nexus Consultant is a role to provide inputs to all of the other SAP Consultants in case of any escalation or critical issues.

Confidential

Responsibilities:

• To deliver support services to customers on SCM applications and provide proactive and reactive, performance and non-performance related services to identify and remedy problems and bottlenecks in the customer’s SCM solution landscape.
• To provide clarification on functional issues and perform overall system configuration checks, focusing on Confidential and functional processes in the system.
• Delivered SAP Safeguarding services to many customers. Eg. Caterpillar, SUN Products, CCM. The goals of these services are To perform Functional feasibility check, Confidential integration check of core business process, system and solution landscape, Optimization of volume testing of core business process etc.
• Provide functional expertise, guidance, presentation and instructions for clients both on-site and remotely on SAP’s SCM applications.
• Act as a liaison for troubleshooting, investigating, analyzing and solving software problems.
• Deliver standard MaxAttention/safeguarding services like FC, TIC, TICX, VTO, BPPO and VTO.
• Involve in De-escalation activities for Safeguarding and Max-attention customers.
• Remote end-to-end root cause analysis.
• Providing essential remote consulting in case of critical issues.

Production Engineer

Confidential

Responsibilities:

• Responsible to plan the Production cycle to meet the customer requirements.
• Responsible to assure the Quality of the product with appropriate quality check.
• Research activities to improve the quality of the product.