Executive Summary

• Well versed in business analysis, design, configuration, testing, training, implementation and post implementation support, technical and functional specifications and interfaces handling.
• Experience in understanding business process re-engineering, AS-IS business process, performing GAP Analysis to identify and evaluate risks and provide recommendations for TO-BE Model.
• Able to translate business objectives into clear functional and technical requirements.
• Responsible for high level client interactions and work with business to take initiative and plan/propose for enhancements in HR System.
• Expertise in using SAP IMG for HR Process configuration.
• Knowledge in debugging and understanding ABAP code to identify bugs.
• Knowledge of SAP Security to create and modify roles, authorization profile, create users and grant access to SAP systems.
• Procured fluent expertise in Production Support, Enhancement and Upgrade projects.
• Attained extensive experience with highly customized global projects with large teams worldwide.
• Has involved in preparing Business Process documents for HR processes
• Played key role in data migration from Legacy Systems to SAP systems
• Supported post Go-Live for key HR issues and enhancements.
• Recognized as the critical resource of the project in Logica providing support for customers across the globe.
• Technical Lead for a team of 7 members.

Technologies

Software - SAP R/3 4.7, SAP ECC 5.0, SAP ECC 6.0
Tools - MS Office
Operating Systems - Windows 95/98/2000/XP/Vista
Functional Knowledge - Organizational Management, Personnel Administration, Time Management, Payroll, Training & Event Management, Benefits, Expense Reporting, SAP Security
Programming Language - SAP ABAP

Education

Bachelor of Engineering (B.E)
Electronics & Communication

Work Experience

Confidential, Sunnyvale, CA Sep 2010 - Till date
Role - Sr. SAP HR Consultant/Sr. HR Business Analyst

Palm is World's leading mobile product company. Palm products for consumers, mobile professionals and businesses include the Palm Pre and Palm Pixi families of phones and HP Touchpad running the groundbreaking Palm webOS software. HP acquired Palm in July 2010.

Responsibilities:

• Co-liaising with HP and Palm business to lead HR Integration initiatives.
• Transforming business requirements into functional specifications.
• Understanding the process flow and defining the scope, analyzing the dependencies and creating the functional design.
• Played an important role in Go-Live and Data Migration process for PA/OM
• Played key role in data migration from Legacy Systems to SAP systems
• Handling configuration and customization in SAP HR.
• Created new Enterprise Structure according to the business requirements
• Maintained new Personnel Structure from the Administrative and Organizational Perspective
• Added Payscale-related Structure, Payscale Group, Payscale Level
• Performed various personnel actions, specifically, hiring employees, performing organizational reassignment, change in pay.
• Developing functionality and designing inbound and outbound custom interface.
• Create new roles, authorizations and assign to users for appropriate access as a part of SAP Security.
• Designed conversion plans and strategies to eliminate data quality errors that occur due to a merger
• Error/bugs handling and resolutions.
• Responsible for System Acceptance testing and coordinating user acceptance testing.
• Supported post Go-Live for key HR issues and enhancements

Responsibilities:

• Work with Client Sr. HR Director to lead HR Integration initiatives.
• Handling configuration and customization in SAP HR.
• Development of functional requirements for any reports requiring ABAP/4 development.
• Work closely with the technical team in the design and development of Z-reports.
• Support web applications like eExpense and HR Forms and work closely with the Java team to resolve issues.
• Work with the HR Team and portal team to develop desired ESS and MSS functionality.
• Create/modify roles and authorization profiles and assign to users for SAP HR system access.
• Schedule and monitor daily jobs - analyze, report and fix cancelled jobs.
• Check workflows and ensure outbound emails are sent to correct recipients as per requirement for key HR Master data activities
• Handling of Incidents, Change Requests, Service Requests in Payroll, PA, OM and TM ensuring the closure of the same. Performing Module Test, Validation Tests, Integration Test.
• Facilitating customer in solving problem by providing production support.
• Communicating with all the business users who have raised Incident/Service Request.
• Modifying configurations, as per the need and updating the Functional Specification Documents as per the quality norms of the client.
• Coordinating and giving guidance in problem resolution, liaising with customer and coordinating business change.
• Defects logging and resolution.
• Creating test scripts and scenarios for System upgrades/support pack installations.

Confidential, Bangalore, India Oct 2005 - May 2010

Project #1
Logica SAP Support Centre - Roll Out and Support Jan 2007 - May 2010
Role - Technical Lead, SAP HR Functional Consultant

Description:

Confidential, is a business and technology service company employing over 39000 employees, delivering business consulting, systems integration and outsourcing across all industries and business functions with presence in 36 countries. Logica has implemented SAP HR globally for its entire enterprise to house all of its human resource information into one database.

Responsibilities:

• Gathering Business requirements from Clients across multiple geographies and providing feasible and effective solutions.
• Roll out of PA, OM, TM and T&E modules for 14 countries which included design, configuration, testing, training, implementation and post implementation support and data migration from various other systems interfaced with SAP.
• Configuration of Enterprise & Personnel structure according to the client's requirements - Set up company code and assignment to fiscal year, Defining personal area and personal subarea, employee group, employee subgroup and related assignments, Set up currencies and exchange rates,
• Configuration of Personnel Administration with respect to the requirement and client specifications - Set up number ranges, Configuration of personal data infotypes, Configuration of Org data like payroll area, org key and administrator groups, Set up Evaluation basis - monitoring of task and date specification, Configuration of customizing procedure - Set up personnel actions, infotypes, infotype menu, action menu, infogroups, dynamic Actions, concurrent employment, Customizing user interface by maintaining screen modifications and screen headers.
• Configuration of Organizational Management with respect to the Requirement - Maintenance of number ranges, maintain object types and relationships, infotype maintenance, maintain evaluation paths, Org Structure creation and maintenance according to client company structure.
• Configuration of Benefits Administration - Creation of Benefit area, plan attributes(plan types, plan status), creating benefit plan(health Plan, Savings Plan, insurance Plan, Miscellaneous Plans), Create options, Create cost formulas, calculation/coverage rules for health plans and insurance plans, Employee and employer Contribution rules and variants for Savings plans, Investments, Retirement Service Plans, Company car data maintenance. Defined different
• Configuration of Time Management i.e. Holiday Calendars, groupings, day types, work Schedules, time Data recording and administration, quota generation.
• Configuration of Payroll - Components like wage types with relevant characteristics, Configuration of payroll infotypes, Support Gross payroll run for Netherlands, maintenance of payroll infotypes, Maintained payroll related features, tables
• Configuration of Training and Event Management - Create Business Event Groups/Types and Business Events, Create new time schedules, Day types, Locations for the business events, Book employees provided in the Business Events, Upload records/trainings details.
• Handling Headcount reporting - Support of the business critical headcount reports to resolve data issues with country functional owners for flawless reporting of monthly and yearly headcount and attrition figures.
• Understanding of the complex ABAP reports and work closely with the technical team in the design and development of Z-reports.
• Development of functional requirements for any reports requiring ABAP/4 development.
• LSMW Recording and Bulk data loads using LSMW and BDC.
• HR Master Data maintenance and ensure flawless data in the system.
• Applied knowledge in authorizations - Maintaining user profiles, Structural and General Authorizations and roles.
• Interface Development and maintenance - Discussion with client for requirement gathering, designing real time interfaces, preparing detailed functional specs, working with ABAP resource during programming, interface testing, monitoring/maintaining batch input jobs related to data migration from SAP to various other systems and also from other interfaces to SAP and handling issues while interface failure.
• Communicate development plans and critical defect resolution to customers.
• Logging the defects, analyzing and resolving them.
• Creating test scripts and scenarios and Coordinate end user acceptance process.
• Coordinating and giving guidance in problem resolution, liaising with customer and coordinating business change.
• Post production support and end user training.
• Documentation of Transaction Aids, Functional Specifications, Configuration documents, User Manuals and operation manuals.
• Coordinate and participate in weekly status calls with Client to discuss the status of change requests and new enhancements

Sub Project - Migration of Logica SAP system to a Microsoft Windows / SQL Platform from UNIX/Oracle Platform
Role - Functional Lead, QA

Responsibilities:

• Leading the SAP ECC functional testing team.
• Coordinating with the onsite development team to ensure a bug free production system.
• Supervising the preparation of Test Scripts for both Unit Testing and Integration Testing.
• Working closely with the Basis and data base team for smooth transition
• Support User acceptance test.
• Preparing test scripts for business critical reports and interfaces and all-embracing testing on different scenarios.
• Migrating data from the legacy system to the new system through LSMW
• Coordinated with other functional modules for integration checks
• Working for system enhancements and other developments (user-exits and Z reports) with the technical team.
• Providing active support to the users.

Description:

NATS is leading the industry in terms of technological and business development and sells a range of product and consultancy services.
NATS provides air traffic control services to aircraft flying in UK airspace, and over the eastern part of the North Atlantic.

Responsibilities:

• Handling configuration and customization of PA, OM, TM, PY, T&E and BEN modules.
• Enhancement in configuration of TEM, OM, PA, TM, PY and BEN modules.
• Developing and configuring the SAP system to support the transactions, organizational elements, and master data.
• Maintaining user profiles, Structural and General Authorizations and roles.
• Bulk data uploads using LSMW and BDC.
• HR Master Data maintenance and ensure flawless data in the system.
• Documentation of functional specs, report specs, Testing Documents, Configuration Document and User manuals.
• Responsible for handling various issues related to PA, OM and Time Management during the support phase of the project.
• Worked for system enhancements and other developments (user-exits and Z reports) with the technical team

Description:
Heineken has wide international presence through a global network of distributors and breweries. Heineken owns and manages one of the world's leading portfolios of beer brands and is one of the world's leading brewers in terms of sales volume and profitability.

Responsibilities:

• Handling of trouble tickets and change requests in Training & Event Management, PA, OM, TM and PY.
• Enhancement in configuration of OM, PA, TM and PY modules.
• Modifying customized configurations, data uploads using LSMW and BDC, reporting using Adhoc queries.
• Helping the customer in solving problem by providing technical and production support.