SUMMARY:

• Around 7+years of experience in SAP Basis Implementation, Upgrade and Day to Day Support projects. Core strength is in installation and upgrade of SAP NW 04 and 7.0 components including Enterprise Portals (EP 7.0), Solution Manager (SM 7.0).
• Extensive experience in installing/ upgrading and configuring SAP ERP (ECC 6.0, and NW7.0) (Central Instances, Application Servers and SAPGUI distribution servers) and NetWeaver on various platforms with Oracle/MS SQL Server RDBMS.
• Installed and Configured EP7.0 with various backend systems.
• Expertise in Enterprise Portal 7.0 Performance Tuning and Sizing.
• Configured Single Sign - on on EP7.0 using SAP Logon Method with various SAP backend systems
• Upgrade java stack for various Net weaver systems using JSPM
• Installed and configured TREX.
• Worked on third party tools like Redwood, Remedy and BMC PATROL.
• Installation of Solution Manager 7.0, configuring the Satellite systems for different scenarios available in Solution Manager like Service Desk Functionality, Alert Monitoring, Root Cause Analysis, Maintenance optimizer and Early watch
• Expertise in upgrading NetWeaver 7.0, Post Upgrade tasks. Kernel upgrade on Windows and UNIX Platforms.
• Expert in Portal Applications like Visual Administrator, Config Tool, NetWeaver Administration and SLD.
• Expertise in post processing of archiving works - such as managing archiving jobs, building indexes for accessing archived data, cleaning up the database, and deleting archived data.
• Strong expertise in System landscape (Re-) design, Instance design and optimization, performance tuning and load balancing.
• Experience in using CCMS for managing alerts and monitoring system performance.
• Extensive experience in all aspects of SAP Basis Administration including Client Copy/ Export/ Import, System Copy/ Refresh, Support Packs, Kernel Upgrades, Spool Administration, Background jobs, Workload Analysis, SAP workplace monitoring using CCMS, Backup/Recovery, Add-On installations, System Monitoring/ Maintenance, Performance Tuning and applying OSS notes.
• Good knowledge and exposure to all the SAP new dimension products such as SCM7.0, APO, SRM, CRM, SolutionManager.
• Extensive experience in configuring Transport Management Systems (TMS) for the system landscape using STMS, and in Releasing/ Importing of transports between DEV, QAS and PRD systems.
• Proficiency in installing and maintaining an SAP landscape with multiple servers.
• Worked on Performance issue of SAP systems ABAP and JAVA stack
• Expertise with NWDI and CTS+ management.
• Experience in applying Support Packages SPAM/SAINT, Upgrade of kernel patches, applying add-ons and Conflict Resolutions Transports (CRT) in an Industry Solution (IS) Environment.
• Good experience of documentation of implementation/changes and generating MIS report on progress of a project.
• Monitoring and troubleshooting critical Back ground Jobs at SAP level and UNIX level (using a third party tool called ‘Maestro’ for managing batch jobs) for production support.
• Performance monitoring and tuning: regular System monitoring Checks for very large production systems with users all around the world and troubleshooting the errors.
• Expertise in troubleshooting complex issues in the support projects and provide 24*7 support
• Installation and configuration of HANA server
• Worked on user administration in HANA
• Installation of HANA studio.

TECHNICAL SKILLS

ERP Package: SAP R/3 Release ECC 5.0, ECC 6.0, PI 7.3, EP 7.0, SAP HANA Netweaver’04, 04s

Database: Oracle 11g, 10g,MS SQL 2000

Operating System: Windows 2003/2008, HP-UNIX, AIX

PROFESSIONAL EXPERIENCE

Confidential, MS

Senior SAP Basis Administrator

Environment: Net Weaver 04’s, ECC 6.0, BI 7.0, BO, BODS, SCM 7.0, E.P 7.0, SM 7.0

Responsibilities:

• Administered and supported the SAP Production, QAS and Development systems in 24x7 Oracle 11g environment
• Involved in quarterly system refresh activities and support pack upgrades
• Installed Dialog instances for ECC 6.0 and PI 7.0 Ehp1.
• Configured the STMS for 3 system landscape.
• Configure and execute SAP change control functions including the Transport Management System (TMS), setting up Transport Routes, Configure Transport Domain Controller and customize Workbench Organizer.
• Enterprise portal: Performed installation of Enterprise portal (EP7.0) and Performed upgrade of Support package. Configured Single Sign on (SSO) between Portal and SAP, Non-SAP systems. User mapping, Logon tickets. Configured User Management Engine (UME).
• Fine tuning the Portal System to improve the overall Performance and Stability
• Worked with SAP SUM(Software Update Manager) in applying support pack stack in dual SAP PI system.
• Implemented SAP recommendations which included SAP optimizer CTM engine upgrade and change live cache, oracle and sap parameters for SCM systems.
• Involved in troubleshooting and resolving BI source system issues.
• Troubleshoot day-to-day problems, verification of ABAP Short Dumps (ST22), System logs (SM21) and Error logs using ST11.
• Defined and Configured Satellite Systems in Solution Manager. Created solutions and monitored the alerts & messages from the configured Satellite systems. Configured and monitored Service Desk.
• Setup CHARM, Issue Management for the entire landscape in solution manager 7.0.
• Experience in oracle database administration using BR* tools BRBACKUP, BRARCHIVE, BRRESTORE and BRRECOVERY.
• Password change activity for every three months (SIDADM, ORASID, SYS, SYSTEM, ORACLE SHEMA, SAP* and DDIC )
• Performed online/offline Database Backups using Oracle RMAN tool.
• Database administration like table space administration, adding data files if required using BR*Tools, reorganization of table spaces and scheduling online/offline backup, redo log backup and maintaining the restore and recovery procedures using BR* tools.
• Post installation activities (TMS configuration, client-setup, Monitoring components set-up, Performance tuning etc.)
• Configured SSO for portal with CRM, ECC and Various Backend systems.
• Expertise in Data Dictionary changes and transporting changes across systems thorough Change Request Management.
• Worked on third party tools like Redwood for Batch job scheduling and Remedy for solving tickets.
• Troubleshooting performance issues in ECC systems.
• Handled monthly cutover activities to move changes to production for all systems including PI, ECC, CRM, EP, Security transports.
• 24x7 production support on rotation basis when not involved in upgrade/installation; Post Go-Live support.

Confidential, Woodlands, TX

Senior SAP Basis Upgrade Consultant

Environment: Net Weaver 04’s, ECC 6.0, BI 7.0, SM 7.0, E.P 7.0, Oracle 11g

Responsibilities:

• Involved in all phases of upgrade including pre - upgrade, technical upgrade and post-upgrade.
• Analyzed and resolved the problems occurred during ERP Upgrade related to hardware, database and sap support pack level.
• Performed system copy of dual stack system.
• Worked on MDM refresh for repository from DEV to QA and Production Systems.
• Configured Single Sign-on and on EP7.0 using SAP Logon Method with various SAP backend systems.
• Configuration and monitoringofJAVA stackusing Config tool and Visual Administratorfordifferent systems in the landscape.
• Performed Support Packs application activities such as SPAM/SAINT updates, applying support packs, SPAU and SPDD resolutions, add-on/plug-ins installation etc.
• Performed Database Administration, Table space administration, adding data file, archive log, Checking Oracle trace file, and log file for trouble shooting, Generating Control scripts.
• Spool management and resolve printer issues and printing problems.
• Perform daily system monitoring, performance tuning and troubleshooting to ensure optimum system performance and minimal system downtime of the SAP system landscape.
• Monitoring of TREX Instance
• QRFC monitored (inbound queue)
• QRFC monitored (outbound queue)
• Kernel upgrades.

Confidential, Nashville, TN

SAP Basis Consultant

Environment: NetWeaver 04’s, ECC 6.0, BI 7.0, SRM 5.0, SM 7.0, E.P 7.0, Oracle 10g, Sun Solaris 10, Oracle 11g

Responsibilities:

• Preparation of R/3 4.6C system for ECC 6.0 upgrade including Support Pack upgrade on 4.6C to the matching ECC 6.0 SR3 support pack level.
• Configured Single Sign-on on EP7.0 using SAP Logon Method with various SAP backend systems.
• Configuration and monitoringofJAVA stackusing Config tool and Visual Administratorfordifferent systems in the landscape.
• Applied ABAP/Java patches using SPAM/JSPM ( Java Support Pack Management).
• Deployed ESS/MSS/MDM Business Package using JSPM.
• Resolved portal performance issues by taking java thread dumps using JCMON and analyzing the dump files to resolve the performance issues.
• Integrated Enterprise Portal support packs with ECC 6.0 .
• Kernel version level and patch level matching for upgrade.
• Post upgrade steps in data migration and consistency, table consistency, ABAP programs conversion.
• Accountable for every step of the Post-Upgrade activities from knowledge transfer, documentations of procedures, runtime issues if it ran longer or even shorter than anticipated.
• Maintained versions integrity and sequencing of objects in mass transports during and after the upgrade.
• Generated the RFC connections between EP 7.0 and ECC 6.0 and established the trusted/trusting relationships.
• Conducted offline and online Backups across the system landscape and ensured proper follow up of database backup procedures.
• Configured SAP Transport Management System (CTS and CTS+) on ECC 6.0 landscape and also moved the old existing systems to the new Trans directory.
• Scheduled Going-Live check with SAP America and applied the Going - Live recommended parameters on ECC 6.0.
• Worked with ticketing tool remedy.
• Resolved portal performance issues by taking java thread dumps using JCMON and analyzing the dump files to resolve the performance issues.
• Setup BI connectivity and setting up connectivity to Adobe Document Services.

Confidential

SAP Basis Consultant

Environment: Net Weaver 04’s, ECC 6.0, BI 7.0, APO-SCM 5.0, SM 7.0, E.P 7.0, Oracle 10g, AIX 5.3

Responsibilities:

• Applied Support Pack 11 to Enterprise Portal EP 7.0 system.
• Applied SAP OSS Notes which includes the changes and modifications of standard ABAP codes.
• Conduct offline as well as online Backups across the system landscape and ensure proper database backup procedures are being followed.
• Database monitoring for space utilization and OS level space Management.
• Configured NWA, which involves configuring, and activating administrative SLD, make connection between SLD and CEN, ABAP and Java Stacks of CEN.
• Used NetWeaver Administrator to monitor Java system reports, system availability and Displaying CEN reports in NWA and trace analysis.
• Resolved portal performance issues by taking java thread dumps using JCMON and analyzing the dump files to resolve the performance issues.
• Single Sign On (SSO) configuration with backend systems through logon tickets.
• Kernel version level and patch level matching for upgrade.
• Planning for the upgrade, identifying the changes to be made in pre-upgradation steps.
• Post upgrade steps in data migration and consistency, table consistency, ABAP programs conversion.
• Accountable for every step of the post upgrade activities from knowledge transfer, documentations of procedures, runtime if it ran longer or even shorter than anticipated.
• Maintained versions integrity and sequencing of objects in mass transports during and after the upgrade.
• Integration of BI 7.0 and EP 7.0.
• Generated the RFC connections and established the trusted/trusting relationships between Solution Manager and satellite systems.
• Created and maintained the Solutions for the new SM 7.0 system.
• Configuring the Satellite systems for different scenarios available in Solution Manager 7.0 like Service Desk Functionality, Alert Monitoring, Root Cause Analysis, Maintenance optimizer and One Order Transport.
• Configured and scheduled the dynamic sessions for Early watch alert reports through SDCCN in Solution Manager 7.0
• Implemented Service Level reporting in the Solution Manager 7.0 accordingto the KPI’s.
• Fine tune the ECC 6.0 and BI 7.0 systems for better performance.
• Resolved problems and issues for enterprise portals such as startup issues, DBMS issues during startup, Configuring r3 startup service.
• Worked with the support team to solve the critical issues that are related to performance, transports, printers, faxes, background jobs, frontend issues, Early Watch alerts, ABAP dumps and system logs