Experience Summary
9 years of SAP & QA experience with knowledge in development, manual and automated testing. Extensively used automated tools like HP-QC, Mercury Interactive QTP, TAO and Solution Manager. Good Knowledge in ERP & CRM Concepts, SAP r/3. Expertise in Testing SAP R/3 Applications in Net Weaver, APO, CRM, SD, MM, FICO, HR modules.

Professional Experience

• Hands on SAP testing experience with various modules in R/3 4.6x, ECC, Net Weaver & Enterprise Portal, SAP BW/BI.
• Experience in writing/enhancing of Test Plan, Test Strategy specifying the system’s inputs, outputs, limitations, entry and exit criteria etc.
• Experience in identifying and escalating system or business issues and any concerns.
• Assisting with training effort of co-workers on new tasks.
• Manage Test Leads & UAT Leads in delivering test services to the program including test planning, specification, development, execution, and defect management activities.
• Proficient in using Quality Center for Test Planning, Requirements Management and Defect Reporting and Tracking
• Expertise in analyzing Business/ System Requirements documents and Use Cases
• Experience in different kinds of tests such as functionality, positive, negative, smoke, integration, user acceptance, performance, regression, load, security, installation etc.
• SAP testing including best practices for test documentation, test tools, and test approach.
• Experience in managing unit, system, and regression testing on multiple projects, as well as providing support for end-to-end user acceptance testing.
• Understanding of ERP implementations & of SAP and experience of SAP Functional Analyst role in Dev & Support for SAP Implementation.
• Good understanding of the Software Development Life Cycle SDLC & Configuration Management. Using SQL for DB validation, data mining and data cleaning.
• Writing verification / validation test procedures using SQL.
• Expertise in automation using Quick Test Pro and Test Accelerator tools.
• Self Motivated in handling the work assigned and in adherence with SLA deliverables and meeting deadlines.
• Work well under pressure, comfortable working with teams and dealing with customers.
• Domain experience in Insurance, Accounting, Financial management, Pharma & Telecom.

Technical Skills
Operating Systems Windows9x/NT/XP, DOS, UNIX, MVS, OS390.
Databases Oracle7.1/8.0/8i, Sybase, SQLServer7.0/2000, MS Access, DB2,
Web Technologies HTML, DHTML, XML, Web Sphere, Web Logic and VBScript.
Languages SQL/PLSQL, C/C++, COBOL.
Web servers IIS5.0/4.0, Apache.
ERP SAP R/3, ECC 6.0, SAP NetWeaver, SAP BW3.5 & BI 7.0
Testing Tools Mercury Tools (QC9.0), Rational Tools (Rational Manual Tester, Test Manager, Rational Functional Tester, Clear Quest), Compuware QA Hiperstation.

Current Project:
Jan 2011 to Present. Confidential,

• SAP Test Lead, and lead HR, Procurement & FI Funtcional test teams consisting of more than 20 testers
• SAP Unit, Integration & UAT testing for SAP HR, FI & Procurement.
• Testing for SAP HR module includes, Benefits, PA, OM, ESS, e-Recruiting, Payroll & Time.
• Conducted Workshops and meetings regarding Project status, with PM & SAP ABAP & functional teams on weekly basis.
• Worked on the Test Scenarios for all HR, FI & Procurment Testing.
• Lead the HR BOSS/UAT team for Testing in QC.
• Developed Defect Management Plan for Integration Testing.
• Worked with HR team to develop Test Scenarios, Test Cases & Test Steps for Benefits, PA, OM, ESS, e-Recruiting, Payroll and Time.
• Gave QC Training for three batches of Client Users, teams who are involved in UAT for Cycle 2 & 3 Integration Testing.
• Involved in Planning, for Unit, Integration and UAT, Cycle 2 & Cycle 3 Testing.
• Developed Test Strategy, Plan, Reports for PMO, Conducted Training Sessions and meetings with Functional Teams and Development Teams.
• Ran Queries for Reports from QC and MS Access,
• Developed QC Field Guide and Training material for Client Users.
• Conducted an online-Integration test kick off session for client users attended by about 20 Client team members.

Confidential,
Industry: Insurance.
Project Scope: BI, SD, MM, WM & FI, CO
Project Category: ECC 5.0.
Project Duration: Jan 2009 to Dec 2010.
Role: SAP QA
Allstate sells 13 major lines of insurance, including auto, property, life and commercial. Allstate also offers retirement and investment products and banking services. The Sourcing and Procurement Solutions department within Allstate initiates/coordinates the efforts of employees, buy teams and advisory boards to strategically source one or more professional services spend categories. Procurement evaluates the research, analysis, and needs assessment to obtain necessary goods or services at a low cost, while meeting pre-established service and performance standards.

• Responsibility:
• Led activities for the Automation project, identified Test Scenarios for Automation, planned future automation requirements and Test Scenario identification.
• Designing and execution of automated test suites with TestDirector8.2.
• Maintained test scripts for regression and trouble shoot on failure. Involved in designing robust and re-usable test suites.
• Tested FI Application in phases.
• Designing synchronized test scripts for HR Application functional requirements. Rich experience in functional automation testing using Mercury Interactive Tool – Quick Test Professional (QT Pro* 8.2).
• Created test cases and test scripts for the functional testing and regression testing.
• Participated in walkthroughs and inspections to ensure business rules, deliverables, and processes are addressed.
• Resolved issues involved with different interfaces
• Maintained and executed test cases and test scripts in Test Director.
• Executed tests in functional, integration, system, regression, back-end and user acceptance testing.
• Participated in weekly assessment meetings with business analysts and developers.
• Worked closely with the development team in getting fixes for the defects that have been in open status.
• Regression testing for new release.
• New/modified functionality
• Hot packs/legal packs
• Executed SQL queries to verify and validated the backed updates.
• Executed batch jobs in UNIX Environment and verified the job logs.

Confidential,
Chicago
Industry: Insurance.
Project Scope: BI, SD, MM, WM & FI, CO
Project Category: ECC 5.0.
Project Duration: Jan 2007-Jan 2009
.
Role: SAP QA

As part of SAP BW 3.5 Reports Project Team in FDW (Financial data warehouse), involved in

• Liaison for offshore on site delivery
• QA Testing
• Supplier support and off-hours coverage for production support activities
• Monitoring and managing data loads in the production environment.
• Preparing Functional specs for new programs to be developed on the basis of Client requirements
• Worked on supporting SAP BW -- FI, Sales & HR Reports.
• Responsible for the first level support which extended to SAP BW -- FI, Sales & HR Modules
• Handling the service request raised by the users within the stipulated time frame .
• Coordinate with the Validation team for all validation activities.
• Documentation of Business Processes/ Procedures
• User Training

Environment: SAP ECC 5.0 & SAP BI7.0, BW 3.5, Manual testing, QTP, Test Director, Java, J2EE,Java Script, SMTP, TCP/IP, Web logic Unix, Shell Script, SQL, PL/SQL, Oracle, MS Excel, Windows NT.
Confidential,
Industry: Mills.
Project Scope: SD, MM, FI, & WM.
Project Category Testing Implementation & Support for SAP 4.6C
Project Duration: April 2006 to 2007.
Role SAP QA Consultant

• SARA ELGI is a multi-unit, multi-interest business group with a wide range of industrial activity, an organization that has founded its evolution on value-based commercial practice. Super Spinning Mills Limited was established in 1962 with an initial capacity of 12,000 spindles.
  Responsibility: SAP QA Analyst for SAP 4.6c
• Developed test plan and test specifications as per user’s business requirements.
• Analyzed system requirements and developed test cases and test scripts for system testing.
• Manually tested features of the application.
• Automated regression testing using QTP.
• Created test cases and test scripts for functional testing and regression testing.
• Modified existing scripts to test the Config & Dev Environment.
• Maintained and executed test scenarios, test cases and test scripts..
• Responsible for database testing by executing SQL statements.
• Roll out new sites, Regression Testing.
• Executed automated test scripts for various test scenarios using QTP automated testing tool.
• Reported and tracked testing progress in the customized bug tracking system in Test Director.
• Analyzed system requirements and developed test cases and test scripts for system testing.
• Interacted with Developers and Business Team to report software bugs and re-tested the fixed versions.
• Involved in the performance testing.
• Worked with SQL and Unix shell scripts.
• Used the VSS configuration management tool for version control of the documents.
• Participated in weekly assessment meetings with business analysts and developers.
• Worked closely with the ABAP team in getting fixes for the defects that have been in open stat.

Environment: SAP R/3 4.6c Manual testing, Test Director, VSS, Java, J2EE, Web Sphere, DB2, LDAP, TL/1, MS Excel, Windows XP

.

Confidential,
India.
Industry: Automotive Components..
Project Scope: SD, MM, FI
Project Category SAP Implementation & Roll out.
Project Duration: March 2005 to Mar 2006.
Role : SAP Implementation team member
Fenner (India) Limited is the largest manufacturer of Industrial and Automotive V-Belts, Oil seals and Power Transmission Accessories in India. With a large Sales and Distribution network across the country. Apart from being the domestic market leader, Fenner India is also one of the big exporters of V-Belts and Auto Belts in the country with products being exported to over 40 countries, including North and South America, Europe, Australia and South Africa.
Responsibilities:
SAP Consultant SAP R/3 Functionality Feasibility Study. Responsible for determining requirements, identifying gaps, offering mitigation strategies and delivering implementation options for replacement of decentralized purchasing, scheduling, warehouse, inventory and asset management legacy systems. Coordinated resources and developed project schedule, methodology, project templates and final report.

• Configuration of SAP R/3 IMG settings of Sales and Distribution module to buildup the organizational structure and various entities of the sales activities.
• Led large-scale Testing of SAP R/3 and B2B (Extranet) systems using the e-catt Automation Tool . Testing– SAP R/3.
• Defined performance requirements and test environments.
• Coordinate Teams for End Testing, functional clarifications, understanding of the work processes.

Confidential,
India.
Industry: Automotive Components..
Project Scope: SD, MM, FI, QM
Project Category SAP 4.6 B Implementation & Roll out.
Project Duration: Jan 2003 to Feb 2005.
Role: SAP SD
BMF Belting Ltd, A Subsidiary of Fenner India Ltd. (an associate company of J. K.Group), Manufacturers of Auto motive Rubber Products like V-belts, Powerflex, Pioneer-Oil seals & MRP\'s (Molded Rubber products).

• Configuration of SAP R/3 IMG settings of Sales and Distribution module to buildup the organizational structure and various entities of the sales activities.
• Defined performance requirements and test environments.

Coordinate Teams for End Testing, functional clarifications, understanding of the work processes.
Development activities and Trouble shooting after go live has resulted in more satisfaction for Functional users.

Non-Implementation and Support Exposure at BMF Beltings Ltd
Conducting training in the Sales and Distribution for BMF Beltings Ltd Corporate Training Center, Hyderabad.

Confidential,
Australia
Industry: Telecom. 1997-2000.
Project Scope SIS, Billing & Spend.
Role Project Coordinator. @ Sydney.

Implemented Sales Information Systems for Telesavers.
The company Telesavers, Australia was one of the few selected by Telstra, Australia’s Leading Telecommunication Company for direct Marketing of Flexi-plan products in Australia.
Team lead, Direct Marketing Team, of Telesavers, Australia my role was to co-ordinate with the team in planning, distribution and execution of the work by more than 100 strong (DM) Direct Marketing team members in promoting the flexi-plan products.
The flexi-plan products consisted of Win-Back-Churn the customers from competitor. The job was to promote the discounts on Long distance (STD/ISD) Calls based on minimum monthly/quarterly expenditure by the customer. Discount on Local calls too was offered as incentive. The target group included both residential and Business subscribers.
Extensive work on Customer lists, based on locations, grouping them as Per long distance billing and local call billing. Reporting the DM teams results from the field, back to the management team and organizing the DM team for Telstra’s Corporate Training classes.
2002-2003
Confidential,

Chennai
A 24/7 Customer Support Office, has revolutionized the market for professional support services. The firm provides internet-enabled professional support services to law firms, consulting firms, financial institutions, corporations and small businesses.

My role is that of Client Manager/Customer Support, My primary role is to interact with the Client over the phone (/State of the Art technology- exclusive Nortel Networks System and also supported by Clarify CRM Software), where I interact with the clients and accept the project for document creation. I then pass on the project details to the Documentation team, which includes Project coordinators, Document Specialists and Proofreaders. Most of the projects are scheduled with tight deadlines. Once the project is accepted, it has to be processed successfully and submitted back to the client.

Reporting to Management team by regular updates about client feedback and team performance with emphasis on Time management in production and Team and Individual Performance. The software used are MS-Windows, Adobe, Clarify and FTP well supported byan effective E-mail System, and Nortel Networks.
2000-2001
Confidential,

Hyderabad
A software company started towards end of 1999 with its head office in the US and a branch office in Hyderabad, specializing in software development projects include Lotus Notes4.x/5.0/Domino and Java.
My role as a Regional Manager for the Hyderabad office involved in coordinating the setup of the firm here in Hyderabad, including the real-estate, the hardware infrastructure, the personnel, planning the course of action for the calendar year 2000-2001. Developing a team of Lotus Notes professionals that has expanded to a strong team of ten Lotus Notes/Domino Professionals. Coordinated the 1st batch in-house training for the ten members. A three-month training program was devised to train and to absorb the trainees in the company at the end of the training period. Suitable testing with emphasis on the trainees learning the fundamentals of the Program to make it easier for the team was the core of the training program.
Coordinating with the Project Leader in Hyderabad and with the US team in implementing the projects, with emphasis on distribution of project work amongst the team members and meeting the deadlines as per the client’s requirements. Coordinating meetings with the project leader and team members.