Summary

Technical Qualifications

• 11+ years of SAP BASIS experience: ABAP 18+ years (R/3 3.1 through ECC 6) and Java (11 SAP, 18 years TopTier, 15+ years Business Objects). This experience includes BASIS installation, configuration, tuning, troubleshooting & support of landscape components, and most 3rd party components for SAP including SOA & SAAS based solutions.
• 10+ years SRM & CRM BASIS support through CRM 7.0.1 (non-prod 7.0.2), SRM 7.0.1 (no productive use of 7.0.2).
• 15+ years experience in SAP landscape planning, configuration, virtualization, scalability (PVC, OnDemand, Netweaver ACC & LVM)
• OS experience includes all UN*X, all virtualization capabilities for many years: Sun, IBM, HP, and Dell frames.
• Solution Manager installation, support, configuration. Includes all components (CTS, CCMS, BPM, Service Desk, all HP components, Wily, ARIS).
• Database experience include Oracle (through 11.2 & RAC). Sybase Mobile, Sybase (10 through ASE 15)

Operational Qualifications

• Experience architecting, installing, and supporting 2, 3, and 4 tier SAP Landscapes (with both separated and integrated transport landscapes). Note experience includes Solution Manager TMS+ for CTS of ABAP; TMS+ for JAVA; transports.
• Extensive experience assessing, mediating, and restoring landscape efficiencies from the OS through SAP component configuration best practices and common sense.

Soft Skills

• Experience with project setup, planning, phasing, and full life cycle participation of over 10 full life cycle (ECC plus Netweaver & New Dimensions) implementations through/past critical care/golive.
• Experience includes mature communications (written and verbal) at the C, D, and operational management levels. Working with traditional and extended project stakeholders in politically sensitive environments.
• Enjoy working as part of a team, remember when I was learning something new (just last week in fact ;{)

Experience/Project Work

Mainline Information Systems – Solution Architect/BASIS – May/August
Hired as one of the first employees of Mainline’s SAP BASIS, WebSphere, and related Oracle/Sybase performance practice. Left after 90 days: Unable to work on a schedule of continuous 100% travel (Monday through Friday on site).
Confidential

• Developed library and annotations of IBM, Oracle, Sybase, SAP, Websphere best practice documents. Wrote various technical documents clarifying best practices for virtualization, private cloud scalability, OS configurations (swap, free memory, memory management, VIO, AIO, etc.)
• Developed practice collateral documents and used to guide client to appropriate practices for e.g. LPAR (Containers/VM’s) best practices, best practices for swap, memory configuration, etc.

Confidential
For an Americas cruise line, resorts, & timeshares company, wrote various proposals, solution architectures, reviewed and recommended changes to IBM pSeries (Red Hat Linux), SAP (ECC 6, SRM, CRM, SAP Mobile CRM). Key architecture point is that each cruise ship runs its own “replicated” subset of WebSphere and SAP CRM/SRM instances.
Confidential
For a global insurance company moving from organic to centralized data center model, work to clean up problem systems resulting from staff loss and lowest cost provider outsourcing (Basis, DBA, sysadmin). Performance and configuration repair of misconfigured SAP (ECC, BW, Bank Examiner), SunSystems, Charles River IMS, WebSphere, Ab Initio, Tibco, BMC Patrol, OS’s (Solaris, AIX), storage, swap, memory, vio, etc.
IT data center consolidation, responsible for performance assessment of existing & to be environments (about 1500 nodes/vm’s: IBM Power7, VMWare, EMC, Network Appliance.)

• Assess & recommend corrections to complex landscape of SAP (IBM Migration Factory: Oracle/Solaris to Oracle/AIX, 32 instances, including BW & Bank Examiner), WebSphere, Oracle & Sybase databases: Identify major performance issues resulting from downsizing & off-shoring of relevant DBA and systems admins, removal of system access from DBA’s, no periodic health checks, ignoring BMC Patrol warnings, etc. Reduced to-be AIX (Power 7, 730/750/770) by 25% resulting in significant over-purchased capacity, reduction by 15% in Oracle & Sybase licenses, 10% in WebSphere per-CPU licenses, etc.
• Fixed 20+ Solaris production systems (4 WebSphere WAS 6/7, 10+ Oracle 11g, 5+ Sybase IQ12/ASE15), 12+ AIX systems (Oracle, WebSphere). Fix memory over & under configurations, excessive queue depth in VIO, etc. resulting from outsourcing of OS, dba, and BASIS to lowest cost offshore. Performance improvements in end user response time averaged 30-50% response time improvements, in one case a 1000% performance improvement in a large customer facing system, resolved massively misconfigured BMC Patrol servers, underutilized CCMS (allowing reduced Patrol Agent system loads).

Independent Consultant 2009 to April
Confidential – Solution Architect/BASIS – May/June
Architect solution, sizing, configuration of an SAP BPM & BPO application to leverage existing web serve work processes. Migrating from Cold Fusion Orchestrator to SAP BPM/BPO. Processes involve global supply chain procurement event management, integrating to SAP SCM and ECC for delivery and project systems WBS-driven revenue recognition.

• Sizing assessment for SAP BPM (BPM 7.3.1.1, AEX/BPM 7.3.1.5, PI 7.3, PI 7.1, ECC 6, BW 7.3, Peoplesoft) for a large SOA orchestration project.
• Support the development installation and configuration of PI/BPM AEX (7.3.1, CE 7.3), configuration of central ESR, federated portals, integration to MS AD.
• Configure/post install configure usage types for SAP BPM (high availability scenario), SAP BPM 7.3.1.5 (separate instance scenario), SAP PI (7.3.0.4), BW 7.3 integration, SCM integration, SC/EM integration, Peoplesoft integration (approval hierarchies), etc.

Confidential – Solution Architect/BASIS – March to May
For a specialty electric sports car manufacturer, provide BASIS support to repair/fix/upgrade unmaintained (5 years) ECC 5 (IS-Automotive) systems to obtain SAP support for various production problems.

• SOA architecture and phase 1 integration of Sales Force (all outside sales), myTesla.com (WebSphere CRM), Enovia, Webmethods (Business Connector/SCM).
• Service packs through SP24, repair TMS (fix transport paths, fix dozens of broken transports, recreate customizing client, etc.). Performance tuning of ECC (add app servers, restructure SQL Server, change configurations, etc. Fix broken SolMan (install 7.1 & integrate), fix broken SapRouter (reinstall). Extensive process and configuration documentation. Apply ECC 5 SP’s and test (through SP24).
• Migration from single and MCOD instances to a virtualized environment (VMWare, NetApp SAN)
• Support integration to external systems: Apriso FlexNet (MOM), Enovia (Dassault Systems) PLM, Salesforce.Com, Sterling Gentran, Web Sphere (CRM), WebMethods (SCM).
• Support analysis and architecture alternatives for complex (VA01/02) variant configurations, install additional app servers, etc.
• Support installation of Vistex (replacing TaxWare)
• Large scope of work in short time frame, typical 50-60 hour weeks.
• Usual BASIS support work, root cause analysis (ABAP mostly), New Debugger (nice!), OSS notes, service packs, resolve stuck queue’s, batch job scheduling/problem analysis, client copies, instance refreshes, etc.

Confidential– M&A – SAP Solution Architect/BASIS – January through March
Support various SAP and SAP-integration client assessments

• For a Fortune 500 company’s European acquisition of 18 companies, retained to identify feasibility of integrating the majority of the acquisitions in 12 months, consolidating multiple SAP instances, and migrating to a standard platform (heterogeneous migrations). SAP & Sales Force.Com integration architecture to enable opportunity, quote, order, for all inside & outside sales across 12 EU countries. For 5 countries (initially) also leverage Force.com integration for service & support, including leverage back for customer satisfaction/opportunity management; MasterMind integration alternatives (for custom built version of MasterMind), SAP Mobile for migration of business capabilities of existing systems (5 independent subsidiaries in France, a services-only organization in Germany, banking security systems in Norway, Sweden, and Finland, etc.). Identified significant gaps in SAP CRM (to SFDC) driven requirements, complex mix of supplier collaboration tools (Webmethods, Sterling, MS Dynamics), strange assumptions about ease of migration of existing data, monitoring center consolidation, optimistic timelines for full conversion of this $1.3B gross revenue family of acquisitions.
• For a privately held $3B US retail chain’s US$25M SAP CRM implementation consisting of a world class, SAP mixed POS customer targeted, channel marketing and campaign solution (highly customized CRM’s IC & MCM), integrating to Dunhumby, NCR AMS, etc. Review the project run by SAP Consulting. Identified abysmal code quality delivered by SAP (India) delivery center, consistent failure to follow even the basic ASAP methodologies, significant omissions from the functional & technical specs, 95% failure rate of web services (after 8 weeks of rework down to only 61% failure rates), apparent overcharging by SAP, etc. Using the conjecture/hypothesis model, presenting with standard 4-up analysis and presentations, delivered and presented the findings to the board.

Consulting: Confidential– Solution Architect - September to December 2011

• HANA
• Retail – Bentonville – HANA POC – out of stock analytics for route/delivery optimization in supply chain. Business Objects, BODS.
• Consumer Package Goods – Atlanta – SAP HANA POC for supply chain analytics in cooperation with SAP KiMetrics, BO, BODS, multiple BW & ERP, BO team.
• Lead project to build out & implement POC facility (HANA 1.0SP2, onramp for HANA 1.5)
• Petrochemical client (United Arab Emirates)
• Solution architect for $85M semi-greenfield project, leveraging major US Chemical company systems, analysis of systems for conversion to global template, MOM (3rd party & SAP xMII/PerfectPlant), LIMS, 43 subsidiary plants.
• Leverage BO/HANA (BODS for BW) for analytics, ATP, APO, and near real time distillate scheduling. Able to change upstream product mix plans, alternate sourcing, etc. within 8 hours plus reset time.
• US based oil and gas ($2.5M)
• Propose and lead the effort to migrate from custom built solutions to SAP solutions (Cransoft to Business Objects Data Services) to facilitate consolidation of clients 8 acquisitions and plans for 5-7 additional acquisitions.
• Proposal (won), lead project currently migrating 300+ data feeds from Cransoft to BODS. Develop and execute on hybrid (on-shore/off-shore model from fully offshore model)).
• SCPM architect projects integrating to BW & ECC (Atlanta – Beverage CPG, Houston –Oil & Gas, Cincinnati – dairy CPG)
• Major pharma (genomics) client with a very unstable SAP environment ($12M).
• Develop project plans and roadmaps around infrastructure (Microsoft, Linux, EMC, and NetApp), re-platform (HP).
• Work with level 1 data centers to develop plans to deploy level 2/3 foundations. SAP ECC 5 -> 6, GTS 4 to 7, NetWeaver 5/6 to NW 7.3, BI 3.5 to 7.3, APO to 7, NW SI, NetWeaver Identity Management. FDA Validated Environment.
• Multinational Electronics CPG – consolidation of 12 North/South American subsidiaries and regions onto SAP
• PI project, support Sales Force.Com’s SOA reconfiguration & rearchitecture (to support outside sales’ service and support), Force.Com migration from batch to SOA (SAP PI).
• Migration of 23 legacy HR systems to SAP.
• Architect and deploy solution of Business Objects (via Data Services) to provide a system of record of legacy data for statutory retention (HR, orders, relevant goods movements documents for Brazil, Mexico, etc.)
• Architect and lead (offshore) team to develop SalesForce.Com outside sales integration for service and support. Work with SFDC Channel Partner (Germany) to deploy via Force.COM to SAP PI SOA.
• Various assessments, reviews: SAP production readiness assessments: (large dairy cooperative, petroleum products distribution, medical equipment manufacturer

Consulting: Confidential- Solution Architect/BASIS – March to September
Member of the SAP Migration Team, performing heterogeneous system migrations and migration upgrades for clients moving to vendor’s technologies. Physical to virtual and private virtual cloud re-architecture, Disaster to Application level recovery, private cloud (worldwide sites), etc. Supporting various clients migrating from Itanium, Solaris, to AIX, on Oracle & SAPDB (MaxDB).

• Extensive JAVA & ABAP Migrations, SNOTE/SAINT maintenance, Java stacks, 3rd party & specialty migrations (e.g. set up & support TDMS 3 for data migration team)
• Support Tivoli team (TSM, Scheduler) and SAM (Server Availability Manager) for SAP/Oracle in high availability (both SAP HA and Tivoli HA) environments. Some Oracle 11g RAC, some standard 11g. SAP components include Business Objects (3.1 & 4.0), ECC (6 & 7), LiveCache (7.6 & 7.7), BI (4.0, 7.0, 7.3), NetWeaver (7.0 & 7.3), XI (7.x thru 7.3), BPC (7.0/.5/10), EPM (7 & 10), SCM (5 & 7)
• BO 4.0 upgrades (3.0 & 3.5): configure BO new 4.0 serves (job, access), use import wizard to migrate client reports, universes, groups. Set up ALE, tRFC connections (AS to ECC), helped BO developers by updating iDoc metadata (release refresh), iDoc message targets, importing upgraded landscape (ECC, CRM, SRM) iDoc formats, etc.
• Multinational glass and ceramics manufacturer: heterogeneous migrations (Solaris to AIX), Extensive migmon (migration monitor), multi-terabyte database migration, split optimizations, customized Oracle layouts, large object optimization. BW/BI Accelerator, ECC, Business Objects, Live Cache (Oracle + MaxDB/SAPDB), Business Connector/Webmethods, support TDMS 3 instances (time based, onramp for TDMS 4). RFID (SCM/EWM), xMII. Solution Manager (including bolt on migrating of SAP BPM (ARIS), HP QC, Wily Introscope), Redwood CPS, NetWeaver Portal (federated), Redwood CPS migration & upgrade. Multi-production & DR landscapes and multi-ECC 6 landscape migration. Data Migration Tool (Migmon), etc.
• Multinational Beverage CPG – Global migration, virtualization, and consolidation. Global, multi-landscape migration into 2 data centers (physical to virtual/private cloud). ECC, EP, BO, SAP BPM (ARIS), BW, BI Accelerator, SCM, WM/EWM, BPC, PI, APO, LiveCache, CPS, extensive Heterogeneous migrations (Migmon, multi-terabyte systems).
• Major US Bank – heterogeneous database migration (IS-Banking). Multi-terabyte BW instances, Solaris to AIX. NetWeaver (migration from 4.0 to 7.0 & BPC 7.3, BW 7.3 installation, existing BW 7.0 PI maintenance), PI, integration of IBM HANA appliance.

Confidential (Mexico, Brazil) – BASIS – January 2011 to April 2011

• Support the sandbox installation and configuration of SAP ECC HR/HCM, ESS/MSS, Solution Manager components (HP QC, CA Wily/Introscope), ESS components (ADP GlobalView (TaxWare). SalesForce.Com (Brazil), Web Sphere portal integration (internet sales & support), etc.

Confidential– BASIS – November 2010 to January 2011

• BASIS/3rd party integration performance and tuning of SAP Portal integrated GIS solution. UNIX & Windows Oracle 11g Spatial, SAN configuration changes, etc. to improve performance (mostly around under configured JAVA VM’s, statistics not updated on Oracle tables, composite indices not used due to query changes, etc.
• SAP Java stack sizing for virtualization – worked with several projects (SAP NetWeaver, MDM, Web Sphere, others) to debug & recommend when and how to configure VMware and AIX servers for JAVA based applications allowing multiple projects to move from dedicated hardware to VM’s (RHEL Linux) and LPAR’s.

Confidential – Solution Architect – November 2009 to September 2010

• Sabrix server (SAP and Oracle integration) instance configuration and tuning – Sabrix instance for integration to SAP & Oracle. Web server, app server (Java stack), federated cluster installation, configuration, patch maintenance, etc. SAP, Oracle, Virtual Trader.
• Performance and tuning of various (HP) virtual machine issues around Sabrix and Apache, JAVA engine memory issues traces (Wily Introscope), reconfigure Oracle 11g database, update statistics, add keys, traces, etc.
• SalesForce.Com – solution architect supporting the sales team in pilot program to leverage SFDC for UMI Telepresence: both BestBuy and remote diagnostics outside sales partners. (Oracle Fusion integration to SFDC). Goal to leverage SFDC to capture high touch customer ‘s requirements via iPad and other mobile platforms.

Confidential– SAP Landscape Readiness Assessments –BASIS Lead – February-November 2009
As the BASIS resource, support 15+ SAP virtualization assessments (SAP app servers, adaptive computing controller, BW, BO, BPC, Adobe, Crystal). Analyze client systems virtualization and recommend best practices for SAP landscapes leveraging virtualization, hierarchical storage, application SLA monitoring, etc. Working with client sysadmin and BASIS teams to install, configure, and scale virtualization landscapes in SAP (ECC, BW, BO, Enterprise Portal). ECC 6, NW 7, New Dimension Products as indicated.

• Major Defense Contractor – lead 12 person team providing assessment & review of client’s planned ECC 6, CRM 7, SRM 7, NetWeaver 7 (SolMan, MDM, PI, BMM), Oracle 11g, IBM DB2, BI 7.3 & BI Accelerator, Business Objects XI, BPC upgrade/implementation across 40 production systems, 300 servers. Asses for savings by tiered storage, virtualization, SSD accelerators, etc. and improved SLA response as part of new Business Objects XI, BPC/OutlookSoft, and time based TDMS implementations, planning projects for multiple government agencies. Full TCO, identified several million US$ in savings across 12 data centers. VMware ESX 4, EMC v-Max, SSD, Solaris, Linux, Oracle.
• Large consumer goods manufacturer – Consolidation of 8+ data centers and 15 SAP instances (organizational growth) to two data centers. Reviewed data conversion and migration sizing (ECC, SCM, BW, PI, SC/EM, MII). Data quality review indicated significant increase in cleanup storage & CPU.
• Large Pharma client(s) – production & ILM/FDA assessment - SLA monitoring, tiered storage, SAP app server utilization (ECC 6, CRM 7, BI 7 & BI Accelerator, SoMan (federated), MDM 7, PI 7), Oracle 11g clustering in virtual environments, FDA data retention and Information Life Cycle assessment
• US Bank – SAP Banking Solution implementation readiness (infrastructure, data migration, SOX, BASIL II) – focus on tiered storage, virtualization, and related to support migrations. BW sizing (ACCS, 24+ app servers) for SAP Bank Analyzer, sizing of additional ECC app servers for extractors, etc.

Confidential– BASIS Architect – February-June 2009
In support of Interior’s accelerated-by-the-stimulus package effort to deploy a scalable SAP infrastructure for their continuing onboarding of additional bureaus, architect and deploy upgrade of existing SAP environment (technical and DR refresh) to system and storage virtualized environments across 3 data centers for the Interior Department (Herndon, Va., Sterling, Va., Denver, Co.)

• Develop fully virtualized, cross data center, private cloud architecture leveraging SAP Adaptive Computing Controller to provide cross-agency, demand driven scalability (250+ virtual machines) then deploy across 2 new, 1 existing, and 2 decommissioned data centers.
• Process & functionality refresh – validate sizing and volume information, then architect, develop roadmap, and lead implementation of SolMan CHARM, CTS+, OSS Integration to SolMan, enhanced functionality for EP CE, Adaptive Computer Controller (ACC), Rational ClearQuest/SolMan 7.1 case management, ControlM integration for BI, ArchiveLink, OpenText/Ixos (ERP, SRM, BI) including DMS archival (architect solutions per US Government retention requirements for contracts, HR, etc.).OSS notes searches & patch apply’s for all components. Support application teams in problem analysis (Public Sector Accounting, migration of open contracts, etc.). Restructuring of Oracle 11g databases for virtualization, high availability, and application level failover. Solutions include appropriate safeguarding of personal data across all landscapes, active (HCM/BI) and historic (OpenText) repositories.
• As part of consolidation, migrate several IBM managed IBM DB2 databases to Oracle 11g (SAP OS/DB DMWB) (AIX to Solaris) for US Coast Guard, Bureau of Indian Affairs, and HR/HCM (SAP Life Cycle Management/heterogeneous database migration tool)
• Work with technical and functional staff supporting other applications to determine integration and migration issues, data issues, identify existing problems and work to get fix (from Apache performance through XI adapter issues, network performance problems, excessive backup times, misconfigured Sun and networks resulting in excessively long running batch jobs.
• BASIS lead (hands on) responsibility for identifying, resolving, and transporting any fixes required in the new environment (e.g. SolMan, ACC). SolMan support for integration and use of HP QC, Rational ALM. Also responsible for all reconfiguration of trust relationships, RFC destinations, etc. across ECC, BI, XI, MDM, and SRM, Central Process Scheduling, BMC Control-M. Worked with the respective EP, BI, ECC BASIS leads to identify and apply various patches required for ACC, SAP and Oracle 11g clustering, etc.
• Architect & lead the technology refresh from NW 2004s+ECC 6 to SAP NW “7.1” (Enhancement Pack 1) environments, SiteMinder integration - Architect, obtain buy-in across functional, technical, and BASIS teams for the migration. architect, document (operations, architecture, DR, migration, etc. documents) identify and implement virtualized, containerized environment for SAP EP (Federated Core, Usage types EP CI, BI, SRM, XI). Upgrade to “7.1” environments (Enhancement Packs for EP usage types, SolMan, XI). ACC, BMC/Patrol, Sun xVM/Containers, IBM z/OS, SAP RWD Infopak (TM Publisher)

Confidential – BASIS - 2009 – 2 month
Install CCS (Utilities - Customer Care & Service) on HP-UX/Oracle, install SAP BPM (ARIS), configure trust relationships to ECC 6, BI 7.1, JAVA (Portal) Stacks, apply patches to Oracle 11g, apply maintenance to Sandbox and upgrade systems in preparation for implementation by Integrator. Test runs of EMIGAL, Project on hold due to integrator bankruptcy.

Confidential – March 2008 Through January 2009
SAP Solution Architect (employee).
For 6+ implementations and 15-20 RFP’s (mostly won), provide BASIS solution architecture analysis and best practice recommendations across 30+ RFP responses (greenfield & upgrades, NW 7 (BW, BO, BIA, Portal Federation, Crystal, etc.) SAP CRM & SRM, Review key ongoing projects for exposures and referenceability around best practices and implementability in the areas of architectures, solution deployment strategies, security, governance, and risks to the projects

• Public sector projects, key Utilities projects, and key private sector projects - SAP New Dimension and NetWeaver architecture solutions/sizing/business continuation/landscape definitions: in Japan, Saudi Arabia, Australia, UK, and the US, focus on CCS, SRM SSP, SRM SUS, XI, and PI, Project Management, Governance.
• Large Solar Panel Manufacturer – install SAP BPM (ARIS), then work with business and functional leads to learn & use SAP BPM (ARIS), ARIS training, integration to Solman projects, etc.
• Basis support for several projects worldwide around questions and architecture: SAP integration for MII, SalesForce, Cornerstone, HireRight, etc. GRC, SOD (Versa CC), Legacy integration via MDM, test quality via SAP TDMS vs. IBM FCM clones, BI/BW 7, PI, BW Accelerator, Crystal, Business Objects, Outlooksoft/BPC, SAAS services (CRM, HR, Payroll, etc.), SAP BPM (ARIS)
• Major Japanese electrical and electronics conglomerate (Japan) – set up and configuration of GRC (Governance, Risk, Compliance), and Business Continuation (SAP High Availability ECC, SCM, APO), Portal based ESS/MSS integration to ADP Global View (TaxWare).
• Entertainment complex/race track – Qatar (United Arab Emirates) – responsible for business continuation and GRC areas, BPM setup and processes (SAP BPM (ARIS))
• Large disk drive and storage manufacturer (Japan, US) – global template, setup & use of SAP BPM (ARIS) for integration business processes, set up and lead GRC roles definitions.
• Classroom and hands on sessions for BASIS administrators in tricks around Java stacks, JAVA machines, performance issues, use of Wily Introscope for distributed NetWeaver systems analysis, installation and use of SAP BPM (ARIS)
• Set up and delivered training and process procedures, various demos & practice sessions, etc.
• SAP DMWB (Data Migration Work Bench) for moving data between various RDBMS’s (Oracle, IBM, SAPDB/MaxDB, MS SQL Server, etc.
• SAP heterogeneous system copy tool (Oracle and DB2 only), differences from homogeneous syscopies, scripts to change the SID’s & etc.
• Adaptive Computing Controller – use and advantages in supported environments, how to use under Sun Solaris, IBM AIX, and Microsoft SQL Server environments

Anthropomorphics Consulting – BASIS Consultant - 2002 to 2008
Confidential - 2008/1 month
Performance and tuning of improperly installed & configured QuickWear (Apparel and Footwear - AFS) solution. ECC performance, BI extraction & query performance, supply chain management, performance issues around Java stacks (BI) resolved using SolMan CCM & Wily Introscope. ECC 6, SCM, WM/EWM, BI 7, Portal 7, SCM 6. Configured EarlyWatch in SolMan (all ABAP components)

Confidential– BASIS Architect - 2008/3 months
Size to-be environment, support hardware acquisition. Migrate all dev & test systems from Solaris 8/9 & Oracle on SunBlade 8000’s (IBM Sharks) to Red Hat & Oracle 11i, SHARK LUN’s, in a virtualized (Sun xVM) environment. Hardware and SAN upgrade for Business Objects XI 3. Note that pre-prod was migrated to an xVM identical to production). ECC 6.0, SRM 5.0 (MDM), PI 7.0, Enterprise Portal 7.0, etc. Performed and automated (QA refresh) heterogeneous database copies (SAP). Integrate SAP Solution Manager Central Process Scheduling (Redwood CPS), HP Quality Center (QuickTest, Mercury), enable various ESS/MSS content in SAP EP, including ADP Global View portlets. Reconfigure OpenText (IXOS) document servers in dev & test environments (remain on Solaris/8000 per vendor recommendations). Performed release maintenance on OpenText ECM servers. (Identified issues in MDM status monitoring tools running under Linux, recommended & performed migration of MDM 5.5 to Windows AS2003. APO remained on Solaris per SAP recommendation.

Confidential – 2008/3 month (Germany, Netherlands, Belgium, Switzerland)
Complete installation and configuration of GRC Compliance Calibrator & Enforcer, work with PMO to more effectively utilize Solution Manager, e.g. implement all transportable and non-transportable changes in CHARM (pre CTS+), work with HP (HP QC) to integrate Test Manager, Mercury, and Remedy. Reconfigure & “re”install to integrate existing Remedy installation to Solution Manager. Work with infrastructure team to identify performance issues around Java instances in vender managed infrastructure (Wily Introscope, LoadRunner, CCM) resulting from misconfigured virtual machines.

Confidential– Solution Architect/BASIS – 2007/08 - 16 months
Support the project in to-be solutions BASIS/SAN/OS infrastructure design, software selection: (supply chain management, applicable areas of Business Intelligence, operational management, document archival solution design and deployment for ECC/SRM/CRM/BW (assess Documentum vs. OpenText, select OpenText), SAP EP 7.0 federation & Content federation, BI 7.0 configuration for Java based OLAP performance, Solution Manager, eTraining, Template design & deployment, etc. Support technical infrastructure sizing & design decisions around HP/UX, Sun Solaris, EMC, Veritas, OpenText, and related technologies’ requirements for business continuation and disaster planning in an HP hosting environment for business sensitive and business critical applications. Work with CapGemini implementing SCM extensions (now SCM/TM) for transportation and high volume goods shipments. High availability databases (Oracle RAC), central instance failover, etc. Support all aspects of technical and SAP component infrastructure specification, sizing, dev/test/prod deployment (production environments in US, Canada, Germany, Netherlands, Spain, Brazil, Australia, Singapore, Korea. SRM 6.0, CRM 6.0, SAP BPM (ARIS), NW 2008 (BI 7.0 7 BI Accelerator, EP 7.0, NDDI 7.0, PI/XI 7.0, MDM 5.5, TDMS 3, HP/UX, z/OS, Solaris.

Confidential- 2007/8 3 months
BASIS support in the installation and configuration of Solution Manager, Enterprise Portal, BW. Support pack, OSS notes search, various patch & plugin applies, CTS setup/admin, etc. for the buildout of an existing ECC 6 landscape.

Confidential- Specialty contract packaging firm – 2007 – 4 months
NW04s/2007 (specifically Portal, BI, DWB, PI/XI, NWDI, MDM) BASIS installation & configuration in a worldwide/multi-site configuration, implement single sign on (LDAP, ABAP), upgrade portals to current support packs, install and configure business content. Integrated single sign on to TM1, Crystal Reports, etc. Installation of EP 7, BI 7.0 (separate BI ABAP from Java), BI Accelerator, NetWeaver Development Infrastructure, Configure BEx WAD, Report Broadcasting, etc. Support technical infrastructure team in meeting business continuation requirements in an MS Windows, EMC, OpenText environment for business sensitive applications. High availability databases (DB2 clusters), central instance failover, etc. Resolve issues with incorrectly & partially patched instances, incorrectly configured Business Content, etc. Migrate portals from ABAP+Java to standalone WAS Java. Single sign on and trust relationships to IIS and Apache.

Confidential– 2006 – 3 months
BASIS Architect: Merchant Banking CRM Gateway Architect - Installation and SolMan configuration of SAP CRM (IS), FI (CA-CC), integration to bank’s merchant gateway. Hardware sizing, business continuation, credit/debit card (XI), lockbox, settlement, EFT, etc. NetWeaver 2005 (BW 7.0, EP 7.0, NWDI 7.0), Oracle 11g (HA Clustered HP) integrate to existing Business Objects XI R2. Identify business processes & changes, interface requirements. Coordinate work products between client and development partners (hybrid offshore model).

Confidential– 2006 – 4 months
Solution Architect/BASIS- Support the installation & configuration of SRM 5.0, MDM, XI, JDI, database tuning, security controls, across the sandbox/dev/test/prod SolMan controlled landscape (SAP BPM (ARIS), SolMan ChARM, CTS, etc. Analysis and activation of various SRM BAdI’s, Performance and tuning of ITS, ICF, customization of various HTML pages in BBP, OSS Note searches to identify patches, WAN network latency issues identification, resolution. Rearchitect disaster recovery scenarios to include single point failure business continuation scenarios after repeated network and system outages in a distributed environment. High availability database (Oracle RAC), central instance failover. Extend existing OpenText archive infrastructure to SRM. Work with offshore ABAP developers, data migration team (BODS & TDMS), etc.

Confidential– 2006 – 3 months
Solution Architect/BASIS: SRM, Frictionless, Sabrix: Installation, maintenance, and configuration of the dev/qa/prod landscapes. (SAP Enterprise Portal). SRM 4.0, SUS 3.0, ECC 5.0, SAP EP 6.0.2, BW 3.5.
Legal Services: HUNTON – 2006 – 4 months
BASIS: Install CCM components (CCM, TREX, WAS Java, CCM V1 & V2), OSS searches and service pack stack application to bring R/3 (ECC 5.0) and SRM Server (WAS 6.40 ABAP) current. Successfully migrate from BugsEye 3.5 to 4.0, install MDM 5.5/XI, retaining manually input images, tables of contents, etc. that could not be unloaded for SAP-recommended reinstall procedure nor moved to CCM. Work with Windows Admins to integrate SRM into Business Objects (XI 2). Worked around numerous bugs in Requisite “upgrade process”, upgrading to Jakarta 4.1, SQL Server, Windows.

Confidential– 2005 – 4 months
BASIS: Existing Systems detailed analysis. Detailed analysis of the existing WebSphere, Lotus, POPIMS, SAP (4.6) systems, Oracle and DB2 databases, etc. to identify interface requirements. IBM AIX, ECC 5.0, R/3 5.0, DB2, Oracle, IBM AIX (5.3). Identify and design Middleware connectivity & Bdocs (RFC & XI) for legacy R/3 and IBM Mainframe integration for CRM/IS. Develop business continuation and disaster recovery scenarios and technologies in an IBM AIX, EMC, federated SAP Portals environment.

Confidential– 2005 – 3 months
BASIS: Enterprise Portal: installation & configuration of SAP EP, NDDI, MDM, & XI. Support the deployment of MSS, BW reports, custom iViews for HCM, BW reports, custom iViews (JDI/NWDI). Upgrade portals (all landscapes) from SP9 to SP14 in an unusual portal configuration of ABAP+ JAVA, supporting local BSP’s for access to non-SAP sources supporting partner opportunity management for CRM. ECC5 HCM: enable workflows for MSS, resolve forms processing for MyStaff ECR, HCM deployment issues with other MyTasks components. For a client migrating from Business Objects (XI 2) to BW, set up and configure NetWeaver components & verify correct configuration of SSO to BW, ECC, R/3, BW, Portals, turn on IACOR and ICF, tune WAS & ITS, etc. Search OSS notes and work with permanent basis team to apply. Install/Apply SR9/SP14 to ECC (BW, R/3, WAS). Work with SAP Support to resolve known but undocumented (OSS Note) upgrade problems due to broken patch upgrade process. Validate and extend existing disaster recovery scenario infrastructure to support business continuation with degradation in an SAP Federated & proxy’ed portal environment, with high availability databases, central instance failover, etc. Reverse Proxy: resolve various issues in portal configuration and deployment to allow correct Apache reverse proxy deployment of ITS, WAS, BW WAD, etc. BW: identify and install patches for ECC 5.0 with combined R/3 & BW. Install and patch business content, activate R/3 extractors, etc. CRM/Internet Service Requests (CRM 4.0): resolve configuration issues in Adobe Forms Server, work flows Adobe Forms: resolve installation and configuration issues for MSS, resolve configuration issues in WAS 6.40 (ECC 5.0) configuration, licensing, custom forms, IMG, IAC, etc. HP-UX 11i, Linux RedHat Enterprise.

Confidential– 2005 – 3 months
BASIS: Portalized Business Processes for ESS & MSS: Enterprise Portal: install/configure SAP Enterprise Portals EP 6.0 SR1, Patch 12, for ESS, MSS, WAS, ITS. Java Development Infrastructure (now NWDI), BW access, resolve single sign on issues with cross domains, firewalls, etc. Install/upgrade/configure TREX & Knowledge Management for Customer Interaction Center/Customer Self Service. Install business content for HR, ESS/MSS, Self Service Procurement, Work Flow, etc. Configure Portals to R/3, BW for single sign on. Resolve configuration and installation issues with Self Service Procurement, SSP Workflows, configure R/3 tables for WF, etc. (Microsoft). ITS: Resolve problems requiring patch maintenance, reconfiguration of ITS, IACOR, ICF, upgrades, etc. (Microsoft). R/3: enable workflows for self service procurement authorizations, MyTasks components. Enable SSO to BW, XI, Portals, trust relationships, turn on IACOR and ICF, tune WAS & ITS, etc. Search OSS notes and work with permanent basis team to apply. CRM: Configure CRM 5.0 ISA and IPC, apply SP9 stack (LINUX/Oracle). XI: install XI V3.0 migrating existing 2.0 content, install systems, trust relationships, etc. (Linux). BW: trust relationships (R3, BW, XI, Portal), configure/adjust ICF. Sun Solaris 9, Windows 2003, Linux RedHat.

Confidential– 2005 – 3 months
BASIS: SRM Self Service Procurement project: SRM: configure/verify configuration using Configuration guide (extended classic scenario, SRM/CCM shared system, integrated ITS), troubleshoot and resolve problems with ECC 5.0/SRMServer 5.0 customized shopping carts: extended classic configuration preventing release of shopping carts, use of BADI’s for custom backend processing, custom workflows for no approval carts, 1 & 2 step approvals based on product groupings/cart line items, tax calculations for multi-location purchases, etc.; generation of purchase orders, access to follow-on iDocs, configure/schedule vendor sync programs in ECC 5.0 HR, SD, and MM components. Document archival and retention processes for ECC, SRM (FDA). Middleware integration to R/3 systems. Workflow configuration for procurement approvals, custom work flows for variant authorizations. Configure CCM 2.0 for OCI compliant, XML, and batch file input (XI 3.0).

Confidential– 2004/5 – 14 months
SAP BASIS Center Of Excellence - Netweaver/NewDimension Practice – BASIS, Enterprise Solution Architect: Support internal and external clients in project proposals, 3rd party reviews, risk management, assessing, evaluating, blueprinting, and troubleshooting SAP Netweaver/eBusiness solutions across the business process reengineering through post-go live realization. MDM, XI, SolMan, ECC5, FI, CO, BW access, replacing Cognos ReportNet solutions of staged reporting. SRM: Support SRM (4.0) in SAP Enterprise portalization, Middleware, XI components. Material & service masters, EBP, Supplier Self Service, Integrated Catalog, Content Integrator, Self Service Procurement, Shopping Carts, Requisite BugsEye, XML (XI) staging to eMerge for BugsEye. Participate in Content Integrator (MDM) for vendor master data across US, Americas, and EMEA. Multiple mappings, connectors, adapters, XML, iDoc, X.12). MDM: Architect solutions for MDM (harmonization, consolidation, cleanup) of multiple manually maintained vendor & customer masters (including non-SAP systems) worldwide. Master Data Management & Governance processes, Business Process Management work flows to integrate 3rd party and legacy systems, extending the useful life of these existing systems (XI RFC, HTTP, Web Service, Flat file, JCO, etc. adapters). CRM: configuration and activation of CRM/R3/BW for IPC, Opportunity Management, Order fulfillment (SD/MM), XI middleware, document archival & retention strategies. SRM: configure Enterprise Buyer (SRMServer) 5.0 for 3rd party catalogs (CCM), EAI (XI), integration with SD, MM, archival & retention strategies. Support client’s external engagements in architecture reviews and solution recommendations. Architecture recommendations for Sun, HP, IBM (RS/6000, z/OS).

• CRM (Various)

CRM – in support of CRM landscape components: e.g. MDM Catalogs, new CRM/PCUI/Mobile – set up landscapes for training & POC environments, support sales team in writing proposals, blueprints, troubleshoot client systems under implementation (CRM 4.x/5.0 PCUI and Enterprise Portal content, Customer Interaction Center, Internet Pricing & Configurator, LiveCache, Trade Promotion Management, Internet Sales, Mobile Sales, Opportunity Management, Channel Management, Customer Interaction Centre, Trade Promotion Management, Campaign Management, Service Management for internal and private sector clients.

• SRM (Various)

SRM – in support of Frictionless Commerce/eSourcing proposals, installed internal training/POC environments, support sales team in writing proposals, blueprints, troubleshoot client systems under implementation (SRM 4.0/5.0 EBP/SRMServer, CCM, XI) for internal, government, and private sector clients. MDM integration for catalogs, UCCNet, 1Net. Integration to existing Ixos (OpenText) document archival infrastructure.
xApps – Support project proposals, analysis, blueprint reviews, etc. of xRPM and cProjects for services projects as component of product sales, integration to Project Systems for CATS and financial rollups to xRPM.

• Multinational Distillery

BASIS: Work with client to identify and resolve issues with response time and performance of SAP Portal, collaboration for marketing planning, global product rollouts, etc. requiring worldwide team participation, including in 3rd world countries with less sophisticated telecommunications infrastructures. Identify and recommend combination of changes to business processes and hardware/infrastructure deployment.

• Major Chemical products manufacturer (worldwide)

BASIS Troubleshooting/Architect: Work with client to identify specific implementation issues, scope of customization, scope of work, etc. for project proposal for a $1.3M project. SEM/BPS (4.0) for planning and forecasting, BCS (4.0) for complex currency conver­sions, cross investment, consolidations, data sources include SAP 4.6, 4.7, mySAP ERP, Excel, Access.

• Major Petrochemical - upstream Oil & Gas Projects Management

BASIS Solution Architect: Develop solution/architecture to support upstream oil Project Systems (PS), Product Life-Cycle Management (LC Collaboration, LC DM, Program & Project Mgmt) in SAP Enterprise Portal. Recommend hybrid xRPM+cProjects and full PS/WFM solutions allowing fast project creation & resource monitoring (cProjects/xRPM) followed by full PS/WFM deployment where appropriate. Design Cfolders for PLM collaboration, (material info, project calendars, cProjects for joint ventures and regulated ventures), recommend listed and hidden collaboration rooms. Develop secure architecture for external and internal portal access, BW reporting, SOX analysis. Assist BW, Portal, Security teams in understanding technical capabilities. Petroleum Up/Downstream Industry Solutions, SAP Enterprise Portal 6.0 SP9 (NetWeaver 2004), R/3 reports & PS transactions, XI, Adobe Forms, BW 3.5 migration, Product Lifecycle Management (PLM), Pro­ject Systems, etc.

• Major Entertainment (Movie/Film/TV) – IS/Media

BASIS Solution Architect: audit of a $12M R/3, BW 4.0, SEM 4.0, EP 6.0 landscape with subproject responsi­bilities shared between AOL and two large System Integrators. Reviewed proposed vs. actual skills in staff pro­posed/supplied by Systems Integrators, project proposal & scope vs. project plan, integration with client-initiatives, realization project plans, blueprints, SEM/CPM (strategies & KPI’s), etc. Reviewed project plan for best practices in project management, evaluated portalization and SEM (BPS, BCS) project plan & blueprints for gaps, errors, and technology infrastructure issues. Identified significant gaps and issues in the proposal. Recommended changes to the project plan, rollout, scope of tasks, and quality of skill sets provided by Integrators. BW-BPS 3.5, SEM 3.5, CRM 4.0, mySAP ERP, HR (au­thorizations, ESS, MSS), FI, CO, ECCS, SD, CRM GTS, TPM, Special Ledgers for partnerships and joint ventures.

• Major Specialty Goods & Beverages Manufacturer

BASIS Solution Architect: Assess business strategies and recommend solutions for data warehouse reporting, enterprise forecasting and reporting, SEM/BPS based planning (zero based, bottom up planning). Assess and recommend BW/BPS solutions vs. Hyperion. Recommend architectural alternatives using SAP products (Enterprise Portal, SEM (BPS, BCS) for brand management based forecasting/planning while keeping R/3 on product line/legal entity based FI-CO hierarchies. Present solutions to technical team and steering committee.

• Global Manufacturer Conglomerate

BASIS Architect: Portal based solutions for operational monitoring: Support Netweaver, SRM, CRM, TDMS, BW, BPS, etc. instances. Security procedures for SAP Enterprise Portal for content controls. SOX validation and compliance processes.

• Public Sector – United Kingdom - National Health Service

BASIS Architect: Assessment and architecture recommendations, focus on architecture components for secure access, storage, and review of high density graphical images, standard code mapping of diagnosis, etc.

Confidential– 2004 – 4 months
BASIS: Integrated Financial Planning Solution: BW systems not working. Identified correct operating system patches & options, reinstalled BW 3.1 Content Server, apply patches and SP’s, BASIS, BW, SEM/BPS maintenance, install Plug-in (including PI_BASIS), work with R/3 BASIS administrators to resolve their R/3 (4.6B) plug-in, customized code, and related problems. Identify and apply patches to bring 4.6A system to current maintenance level, install and configure PI_BASIS (BW), PI, and Plug-ins.

Confidential– 2003 – 3 months
Solution Architect/BASIS: Enterprise Portal: Configure SAP Enterprise Portal (5.0 SP6), including R/3, BW, Unifier, Knowledge Management. Set up Yahoo Business Content, iViews for R/3, BW. . Enable desktop Single Sign on, SNC, etc. Configure BW for Portal & R/3 (including trust relationships, SSO, services, etc.). Configure Portal workflows (R/3, LDAP, Exchange), Exchange plug-in for Portal. ITS: Configure ITS. Set up ITS to work with SAP Router Integrate BEx queries, R/3 reports & transactions. Configure Collaboration, Unification, Knowledge Management. Various projects and unifiers for Product Planning Unification project. Business Connectors (WebMethods), XI: Assess IBM recommendations to replace RFC point to point and Gentran (EDI) systems with NetWeaver Exchange Infrastructure (XI). Fix workflow errors causing erratic notifications of PP, MM, and SD events. IBM AIX (SAP), Solaris (NetWeaver: Portal, XI).

Confidential– 2002 – 3 months
Solution Architect/BASIS: SEM/BPC, BCS: BASIS support for the application team developing an integrated planning solution. BW on AIX/DB2, ECC on z/OS (DB2), installation of BW plugins for ECC, OSS Note searches, performance analysis and tuning BW, extractors, network, etc.

Confidential– 2002 – 3 months
Solution Architect/BASIS: SEM/BPC, BCS: BASIS support for the application team developing an integrated planning solution. CRM, SD, MM, FI, and CO components. Patch & plugin installs, OSS notes search, Java & ABAP stack debugging, database tuning. SEM 3.1, BW 3.1, R/3 4.6C, CRM 3.1 (Mobile Enterprise, CIC, IPC). Onramp: R/3 Enterprise, SD Commissions (R/3 Enterprise), BW 4.0, CRM 4.0. SAP Enterprise Portal (6.0), exposure to RFID & SAPTerm, MM & WM to BW (EWM & SCM for contract supply chain), CATS integration. Work with team deploying CRM Mobile Solutions using Mobile Engine with SAP standard content to architect, configure, and debug solution. Sun Solaris (8 & 9), Oracle.

Confidential– 2002 – 3 months
BASIS: NetWeaver Integration: Resolve installation/configuration problems with SAP Enterprise Portal, Trex, Knowledge Management. Evaluate, troubleshoot, and get portal & landscape working (reinstall, apply correct patches, fix Operating System issues, network issues, etc.). Provide portalization support during prototype, blueprint, and implementation phases of ESS, MSS/MWB, Travel, TREX search, CRM, BW/SEM. Enterprise Portal 5.0 and 6.0 environments. Install EP 6.0, resolve misconfigured EP 5.0, apply hot fixes, fix corrupt indices, etc. Write BSP’s to integrate TREX searches, BSP customization of BW layouts, BEx reports, SAP Portal, Mobile Web (Mobile Engine), Ceridian. CRM Content activation (CRM, HR, Manager’s Workbench). Solaris 8, Windows 2002

Confidential– 2001 – 4 months
BASIS: BW SEM/BPS: Responsible for BASIS support for BW, Portal, and landscape integration in support of SEM/BPS (BW) project. Work with LDAP team to implement LDAP integration (3 forests), SSO, SSL, connectivity to multiple BW & R/3 instances. 
BASIS: HR ESS/MSS: Support HR project in portal, BW, and some ECC components: software installation, loading of business content to the portal, BW, enhancement pack installation & debugging, , customization and deployment of ESS and MSS across 10,000 legal entities. Integrate SAP Portal with multiple WAS Servers (R/3, BW), SSO, SSL, LDAP. Identify, install, test, patches & hot packs (R/3, BW, Portals, WAS). Set up certificates, set up standardized development classes (transport groups). Identified and resolved incompatibilities between SAPGUI and Portal navigation. Solaris 8, Oracle 9i

Confidential – 2 years 2000-2001
SAP Technology Solutions Architect

• ERP Solutions Lead: landscape, technical, business continuation related support in the pre- and post- sales cycle in solution sales, focus on large BW systems, CRM, and SRM deployment projects. Provide architecture design/GoLive recommendations, troubleshooting, multi-terabyte benchmark tests, post sales installation support for SAP customers (SAP Labs, TVO, nVidia, Applied Materials, Pacific Gas & Electric, Arizona Power & Light, Pacific Bell, SBC, Chiron, Hoffman-Laroche, Inhale Therapeutics, etc.). Extensive support of large scale servers from HP (Superdome, HP-UX 10, 11), Sun (Enterprise 10000, Enterprise 15000, Solaris 7/8/9). Oracle 9i, DB2, Microsoft SQL Server.
• SAP Demo Laboratory: Set up, maintain, and configure demo’s of SAP IDES database as well as loads of customer data to existing IBM, HP, Sun, and Dell platforms (UNIX/Linux, Windows), Oracle, DB2, MS SQL Server. For clients planning platform migrations, demo DMWB (Data Migration Workbench) to showcase the incredibly fast migration of data from/to Oracle/DB2/MS SQLServer, migration from/to AIX/HP-UX/Solaris/Linux, etc.
Summary of work performed prior to 2000 (Details on Request)For 10+ years provide SAP BASIS, SAP-oriented systems administration, database administration, and infrastructure support for integration of 3rd party solutions (ADP Global View (Taxware), Siebel, PeopleSoft, TopTier, Business Objects, xCat, Hyperion, WebSphere) to R/2 & R/3. Support multiple migrations to SAP including Sun, Arco, BofA, Wells Fargo Commercial Banking, HP, Capital Cities, etc. Participate in the original architecture and design of R/3 (Sun Microsystems, before HP).


EDUCATION & Certification:

SAP Classes Taught (SAP Certified Trainer)

September 2010 - SAP Africa & Middle East – GRC (CUP, SPM, ERM), Business Objects GRC
June 2005 - SAP Caribbean (SAP Andine y del Caribe) – NetWeaver TBIT44 (XI Workshop) 
March 2005 - Computer Sciences Corporation – SEM240 (SEM/BCS), SEM210 (SEM/BPS)
February 2005 - Computer Sciences Corporation – SAPTEC – NetWeaver Fundamentals 
February 2005 – IDT – BW205 (BW Reporting)
June 2004 – NEC SAP Education – SEM200 (BW for SEM), SEM210 (SEM/BPS), SEM220 (SEM/CPM) 
November 2004 - Computer Sciences Corporation – SAPEP – Enterprise Portal fundamentals; NetWeaver Studio
September 2003 – SAP Canada – BW D32BW/D35BW

Education & Training

Bachelor of Science in Computer Science 
United States Department of Defense security clearance (inactive, can be reactivated)
DSDM Project Management Training/Certification - 1992 
Consultative Selling 
Data modeling (ERWin, Rational Rose, Oracle Designer)
Dynamic Systems Development Method (DSDM) 
Holden Method
HP Hardware Support Certification – PA-RISC based platforms through Superdome 
Sun Systems Engineer Certification: E10000, UE15000
IBM HA-CMP, HP ClusterGuard 
IBM Systems Engineer Certification – IBM AIX platforms
Joint Application Development (JAD) facilitator training 
Network Appliance Filer (IP, SAN), Brocade, Filer
Advanced tuning, NetCache, Content Director, Content Reporter Ixos installation and configuration (OpenText)
Object/Model/View Design for J2EE applications 
Oracle Architecture and Internals training, 8i, 9i RAC
Oracle 8 & 9, RAC DBA training 
QBS training
SAP training: ASAP, BASIS (3.x & 4.x), ABAP, BW, SEM, 
Enterprise Portal, SEM, XI, SAP BPM (ARIS) 
Structured development methodologies (SDM/70, SADT, ADLC, SDLC) 
Structured Object Oriented Design and Analysis 
Xtreme Programming