PROFESSIONAL SUMMARY

Over 8 years of experience as an SD Functional Consultant in configuration and implementation of SAP SD Module. Diverse experience includes involvement in all aspects of implementation process from project conception through to complete System Configuration. Adept in handling Sales, CIC-Win client, Marketing, Internet Sales in CRM and SAP SD covering Master data, Organizational structure, Sales Documents Business process, Delivery Invoicing, Pricing Procedures and other basic functions like text determination procedures.

Summary:

• In-depth knowledge with 3 full life cycle implementations including gap analysis, business blue print, realization, testing, go-live and support
• Worked on various projects, inclusive of configuration, Master data setup, Interface testing, Data conversion and End user testing
• Worked with Enterprise Structure in SD module and assigning it with other modules. Good knowledge in creation of Customer Master Data, Material Master Data and Customer-Material Info records. Dealt with account group control and configuration
• Customization of Sales Documents viz., Inquiry, Quotation, Sales order and configuring of schedule lines, Contracts and maintaining Copy control
• Experience working on Inter-company Sales and STO.
• Good experience in configuration of Order-To-Cash OTC business process with focus on areas of Order Management, Pricing, Available-To-Promise ATP , delivery, rebates and billing
• Configured Sales order management concepts like scheduling agreements, customer contracts, third party sales and consignment stock.
• Worked with Transfer of Requirements, Output determination, text determination and credit management
• Extensively worked/created new pricing routines and communication strategies.
• Designed/implemented Business pricing procedures by talking to business experts and from blue prints.
• Detailing blueprint phase implementation of CIC.
• Customized and configured CIC Framework.
• Customized visible and hidden components.
• Configured function key and quick key profiles and maintaining component transactions.
• Configured the action box and agent inbox for email processing, transaction profiles, and status management.
• Created/maintained Account assignment groups. Extensively worked on pricing user exits.
• Excellent expertise in pricing including condition technique, data determination, VOFM routines, Pricing IDOCS.
• Familiar with the integration points of SD with MM, WM, LE and FICO
• Very good Experience in creating reports.
• Extensive experience in Logistics Execution LE functions like Delivery processing In bound Out bound , Picking, Packing and Goods Issue, Transportation
• Configuration of shipping conditions, transportation planning and shipments. Also dealt with individual and collective transportation chain
• Experience in configuration for Route Determination, which includes routes, modes of transport, shipping types, routes stages, transportation connection points, zones, groups and transportation routes.

Confidential Role: SAP SD Team Lead

Responsibilities:

• Worked as a SD/LE Functional consultant for the implementation and Production Support for the shipping and warehousing activities.
• Configured shipment costs processing by defining the shipment cost types, item categories and number ranges for shipment costs.
• Configured transportation planning, shipping points and Shipping point determination as per the storage locations and plants. Also, worked on defining transportation zones and document settings.
• Defined number ranges for customer master record and the sales document.
• Configuration of various Account Groups as per customer classification, and defined partner functions, Maintaining Partner Determination Procedures in various objects such as Customer Masters, Sales Document Header Item, delivery, billing docs etc.
• Involved in configuration and production support, and addressing company specific issues in order management, delivery and billing areas OTC of sales and distribution module.
• Configuration of Route and maintaining the Route determination. Configured the delivery processing, picking, packing and Goods issue functions.
• Integration with MM and FICO on Creation of Third party Order Processing, Inter-Company Order, and Inter-Company Stock Transport Order, Subcontracting, Revenue Account Determination and Credit Management.
• Configured sales documents, billing, shipping, credit management, consignments etc.
• Configured Customer master, material master, contract management and pricing.
• Configuration of Third party Order processing, Delivery and Billing.
• Created Standard Pricing Procedure with different Discounts/ Surcharges/ Rebates using Condition Tables, Condition Types, Access Sequence and Pricing Procedure Determination.
• Configured Condition Exclusion for particular customer groups to get best price. Pricing also included Material Price, Price List, Customer Specific Prices, band Material Discount.
• Configuration of Shipping and Transportation activities Processing Deliveries, Shipping Information Analysis, Batch Splits, Transportation Planning and Scheduling, Route Determination defining route, modes of transport, shipping types, routes and stages, transportation connection points, transportation groups and transportation zones.
• Hands on Vistex expertise transactional/composite for charge backs, bill backs, sales incentives, customer rebates.
• Set up Sales Distribution Organizational structure and various basic functions in S D: Partner Determination, Pricing, Master data, Inquiry, Quotation, Sales Order, Delivery, Billing Documents, and Invoice.
• Configured customer master and Settings for field selection of customer master data.
• Configured and created OTC order to cash , consignments, credit management, deliveries, invoicing and inter-company sales.

Confidential Role: SAP SD- CRM Consultant Consultant

Responsibilities:

• Active contribution throughout the project life-cycle from developing the Functional specifications, Detailed Analysis and Design, Construction, Integration and Final Implementation of the SAP system.
• Configuring building up organizational structures which include sales organization distribution channel, division, sales offices and sales groups.
• Involved in configuration of sales and distribution module involving sales Inquires, Quotations, sales order, Shipping, invoicing, OTC- order to cash quantity Value contracts, scheduling agreements, pricing, credit management and consignment.
• Provide support for R/3 urgent problems faced by SAP users.
• Training end users and troubleshooting day to day problems for SD module transactions.
• Defining and assigning number ranges for sales, delivery and billing documents.
• Configured pricing, condition types, consignments, billing, shipping, rebate agreements etc.
• Configuration of new pricing procedure by maintaining condition types and access sequences with condition tables for pricing procedure determination.
• Configuration- Process mapping into SAP System: Maintaining Organization Structure Creation of Transaction Types, setting up item categories, basic functions in CRM, Creation of master data for products and maintaining condition records for the same,
• Incident handling related to CRM Opportunity Management, Sales, Marketing, Customer Interaction center and Base customization related issues, Handling Master Data synchronization related issues.
• Handling all Web UI related issues on a day to day basis.
• Working closely with the Technical team to implement best suitable solutions
• CRM Components Implemented: CRM Service- Service process, Service order, Service confirmation, Contracts, Workflows, Action profiles.
• Setting up Complaint Redressal Management System with Escalation Matrix and the Ward Management System
• Picking, Transfer Requirements, Transfer Order and put away strategies
• Determined routes defined routes, route determination transportation zone, country zone of shipment, transportation groups, with reference to weights and no weights
• Delivery selection covering outbound and Inbound deliveries and configured the conditions required for delivery with ref/without reference, transportation planning etc
• Dealt with consignment process order type fill-up, issue, return and pick-up , and the later process of Order to cash billing familiar with Goods issue, goods receipt and billing documents.
• Configured the billing documents, billing plan types dead line billing and billing procedures-individual billing, periodic billing and collective billing. Pass on to Revenue accounts, integration with FI on revenue determination, rebates and credit controls

Confidential Role: SAP SD Functional Consultant

Environment: ECC 5.0, Warranty Management

Responsibilities:

• The Major objectives of GM Warranty implementation is as follows. Appropriately pay and administer warranty transactions , Streamline the warranty claims administration process, Be scalable and adaptable to regional markets
• Improve dealer and customer satisfaction by sending warranty information straight to GM Quality Reliability Engineers for action, Support rapid and continuous product improvement, Resolved pricing issues related to claims
• Configured new pricing procedures as per client requirements, Involved in custom developed SAP program for parts return program and part of the Vertex team responsible for the Taxation procedures.
• Solved many tax ,Pricing related issues and have supported SAP Vertex/Sales Use tax, any new configuration and development
• Create Change request for approvals for issues/remedy incidents where there is configuration change involved and co coordinating with SME'S and configuration team for getting timely approvals and to complete testing in various systems.
• Re assign warranty for vehicles, Process warranty claims from non-conclusive status and Reject claims which are duplicate and non-eligible.
• Master data Creation, Material, Customer and Vendor Master Data creation.

Confidential Role: SAP SD Functional Consultant

Environment: R/3 4.7 Production Support

Responsibilities:

• Involved in Various business meetings to analyze and document the business requirements for the Client.
• Configured the Enterprise Structure for SD including Sales Organization, Distribution Channel and Divisions and setting up sales areas.
• Maintained and determined the required Pricing Procedures by configuring various Condition Types with required Condition Tables.
• Defining the associated Access Sequences, Created Condition Tables and Worked on the special Pricing functions such as Condition Exclusion. Analysis of Pricing is carried on the later part.
• Worked with the Master Data Team in identifying the Customer Master and Material Master Fields required as per the business.
• Created Various Account groups and the Customer Masters as per Business for different levels in the Hierarchy.
• Worked with the Technical item in identifying and solving some of the issues related to business including writing the functional specifications and debugging of ABAP Programs.
• Involved in created some of the basic technical elements like data elements, data types etc.
• Documented the entire configuration done and involved in the end user training and Knowledge Transfer sessions and Production Support.
• Participated in business meetings and worked with the other team members to analyze the Client's requirements.