Sap Crm Tpm Functional Analyst Resume
MI
SUMMARY
- Over 11 years of IT experience including over 8 years of experience in configuration and implementation of SAP SD and CRM Modules and 3 years of ABAP Technical experience.
- Diverse experience includes involvement in all aspects of SAP implementation process with Five Full Life Cycles from project conception through to complete System Configuration, four support projects, testing and two interfaces but not limited to:
- Extensive experience in Master Data conversion and the configuration of number ranges, Output determinations, field selections and other configuration settings for Product Hierarchy, Customer Master, Material Master and Pricing.
- Configured the Business Cycle in Sales & Distribution involving Order Management, Order to Cash (OTC), Pricing, Rebate, Delivery Scheduling & Availability Check (ATP), Shipping, Billing and Intercompany.
- Pricing: Configuration of Condition Tables, Condition Types and Access Sequences. Determining and Maintaining Pricing Procedure. Creation of Condition Records. Special Pricing Functions such as Condition Exclusion, VOFM routines and Analysis of Pricing.
- Configured Billing Procedures with Billing types, Inter - company Billing and stock transfer transactions, Cancellation documents and relevant copy controls.
- Extensive knowledge in EDI and Idoc, partner profile, Ports, message types and output determination with respect to Sales order.
- Experience in developing Test Plans and Test cases using requirements and design documents while specifying Testing Overview, Approach and Testing Strategies.
- Worked on ASAP methodology including- Analysis & Mapping of business processes (As-Is, To-be), Gap Analysis, Configuration/Development, Conversion (LSMW), Testing, Implementation, User Acceptance &, Documentation and Maintenance Aspects.
- Experience in working with technical team to perform enhancements using User exits and to add new fields in sales order reports.
- Rich experience in preparing Functional Specification documents for RICEF objects, ABAP Debugging and Interaction with ABAP programmers to ensure delivery on time.
- An active team player and possess excellent verbal, presentation and interpersonal skills.
TECHNICAL SKILLS
ERP: SAP R/3 4.6 c, 4.7, ECC 5.0 and 6.0
Operating System: Windows NT, Windows 9x to 7
Packages: MS Word, MS Excel, MS Project, MS Visio, MS PowerPoint
PROFESSIONAL EXPERIENCE
Confidential, MI
SAP CRM TPM Functional Analyst
Environment: SAP CRM TPM 7.0, SAP BW HANA
Responsibilities:
- Involved in Validation Phase, Blue Print, Realization, Global Integration Testing and Go Live.
- Set up Funds Management to suit the Business.
- Executed Demos based approach to deliver the proposed solutions.
- Lead the global testing teams having the test scripts prepared on critical business requirements and post validation of testing procedures.
- Involved in strategic discussions with SD, MM, BW-BPS and FICO teams.
- Coordinating with other SAP modules Team Leads and Consultants on Master Data set up and integration.
- Carried Configuration for Promotions, Trade Funds, Trade claims, SD and Middleware to certain extent.
- Carried over cut over activities prior to Go Live.
- Carried setting up of Master Data.
- Maintenance of the project is carried using Solution Manager.
Confidential, Houston, TX
SAP SD Functional Analyst
Environment: SAP ECC 6.0
Responsibilities:
- Prepared the Functional Design Specifications document for IC Physical shipment flow from HPS systems to PRMO system.
- Involved to configure the SD, Logistics and Finance transactions.
- Supported the Production tickets.
- Worked with ABAP programmers by writing Functional Specification for Interfaces.
- Created Master data and assigned to organizational units.
- Created test scenarios for UAT testing and got the sign-off after successful completion of testing.
- Prepared functional specifications for the various enhancements arising due to changes in requirements.
- Involved in gathering requirements testing parallel testing, created and documented test plans.
- Analyzed the ticket, resolve the issues and update the ticket in various application, order processing, deliveries, billing and reports.
Confidential, Roseville, CA
SAP SD Functional Consultant
Environment: SAP ECC 6.0
Responsibilities:
- Worked on Specs for new Reports/ modification for reports, pricelist, invoice issues etc.
- Understanding new requirements of projects, preparing Functional Specs, Impact analysis with other modules, creating Test cases & making User Manuals for new functionalities added in SD.
- Maintain Metrics, and Coordinate with various groups and Divisions of Siemens.
- Provide Functional Support to Maintenance problems raised through Remedy Tickets as SD Consultant.
- Configuration of Copy Control for sales documents.
- Production support in MM modules to the user specific problems and issues depending on the new Business Process Procedures and enhancements with ongoing roll outs.
- Involved resolving the issues of Output, Text Types and Order to delivery process and ATP.
- Attended knowledge transfer sessions to have the better understanding of the processes implemented.
- Follow up the users after provide the resolution for the issues to close the issues.
Confidential, Los Angeles, CA
SAP SD Functional Consultant
Environment: SAP ECC 6.0
Responsibilities:
- Accountable for change Requests in SAP SD.
- Develop functional specifications to create Interface of Efficient website (Web Portal).
- Worked on 856, 810 EDI transactions. Interfaced with the third party and formulated the specification document.
- Created test scenarios for UAT testing and getting the sign-off after successful completion of testing.
- Wrote test scripts in Integration testing. Complete business cycles across the sub modules were tested Integration of FI with SD
- Provided functional specification to developers regarding database tables and related links in SAP R/3 to develop specific reports and transactions.
- Actively monitoring and addressing production issues, changes requests, problem logs and incidents logged through help desk on daily basis.
Confidential, Dallas, TX
SAP SD Functional Consultant
Environment: SAP ECC 5.0
Responsibilities:
- Requirements gathering and analysis, map the business requirements in SAP with existing business. Prepare As-Is & To-Be, Business Blueprint and interacting with SME’s.
- Preparing Business Process Design (BPD), Conducted workshop, presentations and requirement documents.
- Worked on designing and configuring system settings for MM as per the business requirements.
- Mapping the business requirements into SAP and identify gaps, which will be handled through technical development.
- Configured the Material Master, Vendor Master, Source List and Info Records.
- Configured Material Master, Sales Organization Structure, Sales Documents, (Shipping process): deliveries, picking and packing.
- Configured Standard Pricing Procedure with different Discounts/Surcharges using Condition Tables, Condition Types, Access Sequences and Pricing Procedure Determination.
- Configured Order Management business processes involving Order to Cash, Sales Order processing, Pricing Procedures, Third Party Process and Credit/Debit Memo.
- Integration with MM and FICO on Creation of Third party Order Processing and Revenue Account Determination.
- Evaluated and identified the various FRICE objects (Forms, Reports, Interfaces, Conversion and Enhancement).
- Manually Created Tested Sceneries and Test Cases for Functional Testing based on business process and involved in Mercury Quality Centre for testing (FUT and UAT).
Confidential, Houston, TX
SAP SD Functional Consultant
Environment: SAP ECC 5.0
Responsibilities:
- Project involves understanding the client’s business process requirements and new development and providing overall supporting activities.
- Set up of Organization Structure related to MM module.
- Project management activities such as monitoring the tickets and assigning to respective team member.
- Responsible to provide support for day-to-day activities of all SD/PP users (Sales, delivery, Billing & EDI), which included standard orders, Consignment Process, Rush Order and Cash Sale.
- Dealing with issues regarding involving Processing Outbound deliveries, Picking, Goods Issue, configuring Shipping point determination, Advance Shipment Notice & Reports.
- Executed the test scripts in the testing and production environment before implementation and deploying the application in the market.
- Worked with EDI team for 856 ASN.
- Analyze all new process requirements of users & provide solutions to users.
Confidential
SAP SD Functional Consultant
Environment: SAP R/3 4.7
Responsibilities:
- Involved in requirements gathering, preparing BBP documents.
- The project scope included 'AS IS' analysis, 'TO BE' model, Gap Analysis and Interacting with users and clients for business requirements.
- Configured Sales document types for Inquiry, Quotation, Contracts, invoicing and Customer complaints.
- Involved in the configuration of Pricing Procedure using condition technique & maintained some routines which are required for the business.
- Configured Incompletion procedures, Customer Master Copy control, delivery blocks and Availability Check.
- Involved in the configuration of special business processes Make to Stock and Returns.
- Work closely with other SAP Core Team members to ensure proposed solutions integrate properly with SAP and support organization wide end-state business.
- Shipping: Creating & Processing Outbound deliveries, Picking and Goods Issue.
- Worked with ABAP programmers by writing Functional Specification for User Exits, Custom Reports, Workflows, Interfaces, Enhancements and Forms.
- Creation of test scenarios for Unit testing and Integration testing, UAT testing for all SD business processes in HP Quality and getting the sign-off after successful completion of testing.
- Created documentation and conducted .
Confidential, Sweden
SAP ABAP Consultant
Responsibilities:
- To provide AD/AM Support to MUS,CBS,EUS Applications
- Analyzing / Understanding the user requirements and giving solutions
- Responsible for Developing, Testing and Code Review
- Responsible for fixing the Tickets (i.e. Bugs) related to all kinds of reports, Data Conversion Programs, script layouts, smart forms, dialog programs, enhancements, objects with interfaces like ALE, EDI, BAPI.
Environment: SAP R/3 4.6c, ABAP/4 Workbench, Oracle, WIH Gold (Ticketing Tool), Windows NT.
Confidential
SAP ABAP Consultant
Responsibilities:
- Analysis of RFD / C-Form / B-Form & AS (Application Specification).
- Detail Design Preparation.
- Following Effort estimation in PC-2(Project Communicator) for Requirement analysis, Design, Coding and testing for all the tasks.
- Coding after the DD approval.
- Responsible for preparing test documents(PCL-Programmer Check List), Tagging Document, Translation Sheet, Quality Documents(CRH) and adding Reviews in RADAR (Internal Site)
- Major Contribution towards developing Dialog Programs, Reports, Data Conversion Programs, Scripts, SAP Mails, Bar code related work and using Advanced ABAP workbench tools.
Environment: SAP R/3 4.6c, ABAP/4 Workbench, Oracle 8.0, Windows NT.