SUMMARY:

• SAP Certified Technology Consultant for implementation and operations with 20 years of experience in designing, implementing, integrating and supporting the technical environments of IT systems.
• For over 15 years, providing expert Basis, Security consultancy and support services for wide range of SAP software products and solutions covering multiple domains.
• Effectively executed several large full lifecycle implementation, upgrade, migration and post Go - Live support of all major SAP software products and solutions in complex environments covering Utilities, Manufacturing, Distribution, Printing, Packaging, FMCG, Healthcare and Financial services.

TECHNICAL SKILLS:

SAP Environments: S/4HANA, HANA, NetWeaver, ECC, CRM, SRM, SCM, BW, PI, PO, BI, PI, EWM, ADS,Work Manager, OpenText, Redwood,APO, LiveCache, DUET, BOBJ, Trex, Solution Manager and SAP Router

Operating Systems: Linux, Unix, Solaris, AIX and Microsoft Windows Server

Database: Oracle, MS SQL, DB2 and HANA

SAP Tools: SWPM, SUM, TDMS, LVM, Revtrac and UC4

Virtualization: VMWare

PROFESSIONAL EXPERIENCE

Confidential, Ewing, NJ

BASIS Architect

Responsibilities:

• Designed migration methodology for SAP and non-SAP systems from oldDC to new DC
• Prepared project plan for the entire migration
• Installed OS, application software and databases
• Migrated SAP ABAP, JAVA and Dual stack systems using SWPM, export import and backup restore
• Migrated Sandbox, Development, QA, Training and Production instances
• Configured AD authentication
• Migrated large 5+ TB size of Oracle/SQL databases using NAS drives
• Performed system copy from production to QA using backup/restore and SWPM tools
• Validated all the firewall and NAT rules
• Co-ordinated integration tests, UAT, mock Go-Live and Disaster recovery tests as per RTO and RPO
• Carefully planned interface testing to avoid impact on other projects
• Managed the project using offshore BASIS resources and network team
• Worked closely with new hosting partner for proactive monitoring and SLAs
• Identified and resolved issues in timely manner to avoid impact on project delivery
• Worked with business partners, vendors and C&D’s international support teams for smooth migration
• Successfully migrated all the systems within the cutover window and minimized downtime for business

Confidential

Managing Consultant

Responsibilities:

• Installed and configured Solution Manager 7.2
• Installed latest support pack for Solution Manager
• Installed S/4HANA suite and SAP HANA Database
• Configured SAP Data Services
• Carried BW database migration using SUM/DMO
• Created database users and assigned roles in HANA Studio
• Monitoring and administration of SAP HANA Database using HANA Studio and HDBLCM
• Performed client copy with standard configuration and sample data
• Activated IS-Utilities using SAP activate methodology

Confidential, Buffalo, NY

BASIS Team Lead

Responsibilities:

• Designed technical architecture and integration of all 3rd party systems
• Carried out hardware sizing and provided recommendation for no. of Oracle RAC nodes and virtual hosts
• Installed RHEL, Oracle and patched to latest version and periodically updated the packages
• Installed Sandbox, Development, QA, Training Pre-production and Production instances on RAC
• Installed and configured SAP ECC, CRM, ADS, Redwood, SAP WM,BOBJ, DQM, HPQCand OpenText
• Installed and configures Solution Manager for MOPZ, and landscape monitoring
• Updated ECC and CRM with latest Enhancement packs
• Installed and configured SAP Router
• Upgraded SAP Solution Manager to 7.2
• Optimized system for large data loads
• Configured CCMS auto alert, Spool Configuration and Operation Modes
• Designed and configured ABAP and JAVA systems for SLD
• Installed and configured latest printers including Zebra printers for labels with barcodes
• Configured load balancing of Java based systems using F5
• Installed and configured Adobe Smart Forms
• Installed and configured BOBJ
• Configured SAP authentication and single-sign-on for BOBJ users
• Configured Jco/RFC destinations in PI
• Configured SAP Earlywatch reporting and implemented recommendations
• Configured workflow and Adobe smart forms
• Implemented robust backup plan and carried periodic restore and recovery tests
• Identified expensive SQL statements and custom code for tuning
• Using LVM, performed refresh activities to facilitate dress rehearsals, training, UAT and mock Go-Live
• Carried out DR testing to ensure RPO and RTO criteria are met
• Configured Earlywatch reports
• Effectively used offshore BASIS and Security team members
• Thoroughly tested BASIS Production support roles and Fire Fighter roles
• Implemented security parameters and enhanced security by implementing all audit recommendations
• Prepared cutover tasks for technical areas covering BASIS, Database, Integration and Security teams
• Trained Confidential Technical team forsystem monitoring and post Go-Live support
• Created technical document library for quick reference and to mentor new team members
• Prepared technical activities for Go-Live
• Provided 3 months of post Go-Live support

Confidential

Technical Lead

Responsibilities:

• Provided SAP solution design, installed and configured 5 system landscape
• Implemented Windows Clustering for high availability of SAP Production and systems
• Identified all FRICE objects and assigned to on-site and off-shore teams
• Ensured timely completion of build/refresh activities
• Adjusted instance profile parameters for performance tuning
• Installed and configured 2 SAP routers inside and outside of DMZ
• Configured SAP CRM middleware
• Installed TDMS Central, Sender and Receiver systems and TDMS Add-ons
• Configured RFC destination for TDMS data transfer using RFCs
• Refreshed training and QA clients periodically using TDMS
• Designed SAP security model
• Created single and composite security roles
• Created and assigned roles for Technical, Function and Business users
• Created fire fighter roles
• Configured CUA
• Configured SSO using SNC
• Created trusted RFCs and installed SSO certificates
• Configured BOBJ single sign-on using SAP logon authentication
• Implemented SOX and security related audit recommendations
• Implemented strong backup methodology and performed restoration tests
• Prepared and reviewed Go-Live cutover schedule
• Performed RCA for technical issues and documented resolution
• Worked closely with IPC Tech Lead, PMO, Cutover manager and Functional teams

Confidential, Plano, TX

BASIS Team Lead

Responsibilities:

• Carried out hardware sizing and recommend hardware requirement in terms of CPU, RAM and storage
• Build new parallel project landscape for development and quality environments
• Perform build/refresh activities to facilitate several integration test cycles, UAT and BRV scenarios
• Design robust security using SAP role and profiles generation and assignment
• Create users and roles for project and business users
• Designed user roles and authorization profiles
• Implemented SAP GRC, perform SOX compliance and technical audits
• Analyzed performance issues and tune system
• Build training environment and perform several client copies for smooth training sessions
• Configured several 3rd party interfaces
• Implemented SAP DUET
• Provided BASIS and Security support during hyper care period

Confidential

Sr. SAP Basis Consultant

Responsibilities:

• Carried out hardware sizing exercise and recommended SAPS and memory requirement
• Installed Development and Quality instances for SAP APO liveCache and BW systems
• Configured, integrated APO and liveCache instances
• Created required users, roles and authorization profiles
• Carried out load and stress testing
• Integrated SAP ECC and BW systems
• Created SOPs for system and performance monitoring
• Created SAP and Database start/stop scripts
• Documented installation and configuration procedures
• Carried out performance monitoring tasks and troubleshooting activities

Confidential, Irving, TX

Sr. SAP Basis Consultant

Responsibilities:

• Installed Pre Production landscape consists of ECC, CRM, BI, XI< PI and TREX
• Carried out database refresh from Production to Pre Production instances
• Configured middleware between ECC and CRM
• Installed and integrated Geo Tax software with SAP
• Configured workflow applications
• Provided BASIS support during data migration activities and post migration
• Carried out database refresh and client copies as and when required
• Implemented latest kernel patches
• Performed database backups and restored as and when required
• Carried out performance monitoring tasks and identified expensive SQL statements for tuning

Confidential

BASIS, Security and Testing Team Lead

Responsibilities:

• Full lifecycle implementation of SAP comprises of ECC, CRM, BW, SCM, APO and Portal on big bang, one of the largest in Asia Pacific region
• Implementation of DR site, installation and configuration of disaster recovery servers
• Migration of SAP servers to new data center from Sun E10K to E12K servers and Sun Storage to EMC
• Performed homogenous and heterogeneous system copies as part of database migration
• Implementation of SAP ERP solution for Wimco Ltd. a fully owned subsidiary of ITC Limited
• Implementation of Enhancement packs, Support packs and patches
• Upgradation of SAP ECC, BW, CRM, SCM and PI
• Upgradation of Oracle RDBMS software
• Implementation of Solution Manager for Earlywatch, MOPZ and Solution monitoring
• Installed and configured HPQC software
• Installed and configured RWD uPerform software for training team
• Installed and configured SAP DB, CI and APP servers on SUN Cluster for high availability
• Upgraded Oracle database software
• Automated the Oracle redo log shipping and application to synchronize DR server with primary server
• Performed several system copies, database refreshes and client copies
• Implemented Virsa for access controls
• Provided 24X7 support for critical SAP production servers using 7 BASIS resources
• Trained several new SAP BASIS and Security team members
• Created users, roles and profiles
• Strengthen IT security and audit controls for SAP and non-SAP systems
• Lead onsite and offshore teams to perform testing of SAP solution for DHL Express
• Actively participate in Divisional IT Steering Committee meetings
• Participate in the business planning activities (project and resource planning)
• Carry out Technical Audits to ensure system is secured
• Review, maintain, and improve procedures for the installation, operations and monitoring of SAP systems
• Implement 24X7 Service Desk support,issue management and resolution
• Provided database administration for large Oracle databases
• Performed several backup, restore and recovery tasks
• Created shell scripts to automate several administration tasks
• Provided OS support for Windows, Solaris, AIX and Linus based servers
• Implemented Lotus Notes and VSAT network for ITC branches across India

Confidential

Senior Support Executive

Responsibilities:

• Carried out installation, troubleshooting and integration of various OS, Database and Networking tools
• Installed automation tools, antivirus, groupware and mailing products
• Installed and configured Microsoft and Lotus office automation tools
• Provided training to large corporate and MNC clients in India