OBJECTIVE

• Experienced SAP Basis Administrator with 7 years of IT experience out of which 6+ years of working experience in SAP Basis.

SUMMARY

• Providing technical support in the SAP Basis Administration area for the client’s SAP system landscapes.
• Responsible for the installation, technical administration, tuning, and monitoring of the ERP software and databases.
• Providing SAP Basis Administration and day to day production integration and implementation support.
• Monitoring, maintaining, and troubleshooting SAP batch scheduling.
• Performing day to day maintenance and monitoring of the SAP systems ensuring monitoring is setup, system alerts are addressed and optimal performance is being achieved.
• Troubleshooting system wide problems, including system performance issues, errors or availability.
• Working with the technical and/or functional team to troubleshoot specific application errors and performance issues.
• Using of SAP OSS system to look for solutions to problems and if necessary work with SAP to get problem resolutions.
• Developing and implementing system migrations using appropriate basis tools to replicate production environments.
• Performing and implementing system copies and data refreshes as required to support development schedules.
• Experience with data base monitoring.
• Multi operating systems skills, HPUX Linux, Windows and AIX with an Oracle data base
• Very Good experience working in a team and also independently.
• Excellent communication techniques, technical and interpersonal skills.

• Proficient at compiling data for documenting test procedures, preparing required protocol, reports and SOPs.
• Excellent analytical and instrument problem - solving skills.
• Detail oriented professional with exceptional organizational and interpersonal skills.
• Efficient at prioritizing workload to manage multiple projects while meeting deadlines.
• Self-starter and able to work with minimum supervision.

PROFESSIONAL EXPERIENCE

Confidential, MI

SAP Basis Consultant

Responsibilities:

• Monitoring System for Background job processing, Spool jobs, Spool and Queue administration in R/3 and CRM systems.
• Performing local and remote client copies and exporting and importing clients for the development and testing systems.
• Working with Change and Transportation System (TMS), releasing every day change requests to both Quality Assurance and Production systems.
• Performing system refreshes and client copies as per the requirements.
• Applying SAP Hot/Support Packages and OSS Messages when available from SAP for relevant release and assisting implementation team with testing.
• Involve in security activities such as maintaining roles, profiles, authorizations and troubleshooting and fixing issues.
• Applying Support packs for R/3 and BW landscape.
• Involve in the post installation activities.
• Create client copies (SCCL) according to the business requirement.
• Set up Central CCMS monitoring capability on SAP Solution Manager System for different systems and set up alerts through auto-reaction method.
• Generating the EWA for all SAP systems from SAP Solution Manager.
• Configuring and executing SAP change control functions including the transport management system (STMS), ABAP workbench organizer and customizing organizer.
• Extending TMS support, authorization management, STMS transport rules for customizing and self-defined objects and troubleshooting.
• Maintaining all the system profiles in development and production systems.
• Performing Client copies, Client refresh and Client exports.
• Applying OSS Notes (SNOTE) and PATCHES required for Profile Generator as a pre- and post-up-gradation maintenance using SPAM and SAINT.

Confidential, MI

SAP Basis Analyst

Responsibilities:

• Performed daily System Monitoring, execution of all System Administration Assistant activities, and Troubleshoot / resolve problems reported by the project team.
• Performed System Refreshes of the ECC and BW Systems.
• Implemented Kernel patches, support packs and Add-On’s as and when required.
• Configured EarlyWatch Alert in Solution Manager 7.0 for Satellite systems in the Development Landscape.
• Analyzed CRM, ECC system performance, ABAP short dumps (ST22), failed updates.
• Performed regular transport activities between the DEV, QAS and PROD systems.
• Performed client copies in the R/3 System and used R3 load for import/export of Client specific tables to retain existing data during the client copies.
• Administered and Monitored Queues in SCM systems using smq1 and smq2.
• Performed upgrade of BW 3.5 NW04 SR1 to BI 7.0 NW04s by first upgrading.
• Oracle 10G to Oracle 11G on the sandbox system.
• Performed load balancing to resolve performance bottleneck issue in the SCM.
• Performed system monitoring and performance tuning for the ECC & BW systems.
• Trouble-shoot authorization problems using System Trace (ST01) and SU53 and Maintaining authorizations and profiles using SU24 and PFCG.
• Responsible for providing reliable and timely maintenance and production support of the SAP System like starting and stopping of instances.
• Carried out daily the system performance Health checks, System Monitoring, Performance monitoring and optimized using transactions ST02, ST04 and ST06.
• Worked on resolving errors, checked all log files, read OSS notes and downloaded required Patches to keep the system up to date with the latest releases.
• Performed Load Balancing between Application Servers using SAP web dispatcher.
• Scheduled and monitored background jobs using transactions SM36 and SM37.
• Helped solving day to day user issues and worked to meet deadlines.

Confidential, MI

IT Administrator

Responsibilities:

• Expert Level Knowledge about TCP/IP, Spanning - tree, and OSI models.
• In-depth knowledge and hands-on experience on IP Addressing, Sub netting and Ping concepts.
• Knowledge of implementing and troubleshooting complex layer 2 technologies such as VLAN, Trunks, VTP, Ether channel, STP, RSTP and MSTP.
• Good Knowledge in integration and configuration of Cisco based VPN.
• Demonstrated high quality testing skills while certifying Cisco IOS for VPN.
• Implementation of HSRP, VRRP and GLBP for Default Gateway Redundancy.
• Expert knowledge in implementing filters on Cisco routes using Standard and Extended access-list.