WORK EXPERIENCE

Confidential Aug 2012 – Present
Byrne Software Technologies
Data Analyst – Member of the Local Data Organization responsible for ensuring Data Standards, Best Practices and Guidelines are administered, adhered to and in line with our business needs. Responsibility includes ensuring data accuracy and timeliness of maintenance. Main activities include:

• Approve Master Data Conversions of Vendor creates and changes at the MDR and SDR levels
• Checking for duplicates before approving the creation of new master data
• Ensuring Data Standards and Guidelines are strictly followed and applied in the market
• Management of Data Quality, Cleansing and related activities
• Coordinating mass updates

Confidential Saint Louis, MO Jul 2008 – Aug 2012
SAP ERD Coordinator Master Data Vendor

MDM Coordinator
Responsible for managing the creation - add, change, delete (ACD) and maintenance of SAP Master Data to ensure timely and quality integration into SAP which includes:

• Vendors - Validation (TIN, VAT & CNPJ)
• Customers
• Activity Add process for materials, customers and cost centers.

Support enterprise initiatives and efforts to achieve and maintain standardization of data in SAP globally (North America, Latin America, Europe & China): gatekeeper in maintaining the Enterprise Design for Vendors

Expert consultant to the businesses in the design of master data parameters to insure it accurately supports business processes while maintaining enterprise consistency including acquisitions - mass loads 

Confirms compliance to the rules for release of an item and releases new items for general use and processing. Last two audits (external & internal) 100% vendor US compliant.

Support emerging needs and support critical business projects. Primary coordination point for implementing mass maintenance changes via standard SAP transactions, or ABAP Programming assistance as requested by sites, and businesses needs in response to changing business alignments. 

Provide training and support to sites and contract managers for ERD & Non ERD – maintain training guides need for both the users (data requestors) and the ROW ERD Coordinators.

Configure and maintain master data organizational codes such as Product Hierarchy, Material Group, SIC, HTS, customer group, NCM (Brazil) Codes & Payment Terms.

Coordinate with various groups such as A/P, Tax, Legal and Commercial to ensure that all the local compliance requirements are met in the process of properly validating 3rd Party setups (Vendors / Customers).

GRC Role Approval - SAP Table maintenance for ERD Access.

Confidential, Orlando, FL Jan 2008 – Mar 2008
SAP Consultant/Security MM at Siemens
Three month contract position implementing EZ Suite Invoices into SAP. Using Crystal Reports to determine information about the Operating Company.

Confidential, Saint Louis, MO Jan 2007 – Jul 2007
SAP Consultant/Security Administrator at Monsanto/ERP
Assist with user account provisioning during the implementation phase of a project. SAP SU01 functions; able to create & administer accounts (including role assignments). SAP security understanding - support user requests. There is a mix of SAP environments, including R3, ECC5, ECC6. Extensive R/3 4.x authorization model (SU01, SU10, and SUIM). Extensively work with Sarbanes-Oxley Compliance – Strategy management related to SAP business processes, transactions. Generated Sarbanes Violations reports using the SAFE tool. Preventative, mitigating and compensation controls to ensure the appropriate level of protection and adherence to the goals of the overall SAP security strategy. Collaborate with other team members and business representatives to ensure that security settings meet the requirements of the business and align with the defined controls and standards. Respond to requests and prepare SAP security reports based on management and department needs. Excellent analytical, technical, troubleshooting skills and detail oriented.

Confidential, Saint Louis, MO July 2004 - July 2005 
SAP Consultant/Business Analyst at Anheuser-Busch – 2nd & 3rd level support/SAP Support
Work with developers to define scope, limitations, and processes for new development. Provided detailed documentation for SAP procedures. Interface with internal organizations, as well as subsidiaries and affiliates to support SAP Modules (MM, PM SD …). Maintain a solid working relationship with internal customers. Strength in procurement systems, processes, and accounting principles (req to check testing). Write both technical and non-technical documents. Develop of SOP’s and Work Instructions. Tracked issues or problems to completion. Work with configurators, ABAP and customer to resolve/close requests. Applied problem-solving techniques to application, environment, and data issues. Req to check testing. Applied concepts of total quality/continuous process improvement. Conduct call analysis and identify ways to reduce repetitive calls while maintaining focus on customer service. Ensure understanding of required in service dates – communicate progress and status as situation dictates. Research security roles for customer to determine which one would best fit their need

Support SAP Core R/3 Purchasing and SRM (software) EBPro (online catalog purchasing) for customers enterprise wide, SAP MM Material Management (45%), PM Plant Maintenance (15%) (all corporate offices and subsidiaries), Security Roles (15%), Time Entry (CATT) (PERT) (15%), SD Sales & Distribution (10%). Accounting, IXOS, Quintus (call tracker software) and several other in-house developed operational systems

Confidential, Saint Louis, MO May 1998 - April 2003 
SAP Consultant at Anheuser-Busch – Purchasing Consultant/Purchasing 
Participated in the design SAP Purchasing. Coordinated with ABAP developers to define scope, limitations, and processes for new development. Developed new procedures on SAP. Responsible for SAP enhancements for the department. Provided detailed documentation for all SAP procedures. SAP 2nd level support. Responsible for interfacing with the internal organizations, as well as subsidiaries and affiliates to requisition hardware, software and related services in support of computing requirements. Web Master of both Technology Acquisition (1 year in production) and Workforce Interactive Network (6 months in production). Web site utilizes Frontpage98.. Received two "night out on the towns" awards for exceptional customer service skills and high standard for following through with a consistent process. Served on several Standards committees during the implementation of SAP. Crossed trained as Requsitioner/Buyer/Contract Administrator/Material Master Backup

ConfidentialI, Saint Louis, MO August 1993 - March 1998 
Consultant at Monsanto/IT
Migrated 1000 users from Macintosh to PC\'s. Assisted with every step of the process, from purchasing the PC\'s using Lotus Notes, to following up with users after installation Assisted with the conversion of a VAX server to an NT server. Provided software and hardware support to users. Procured computer hardware, software and peripherals. Coordinated department moves; acted as a liaison between managers and vendors. As a Computer Support Specialist, was responsible for designing and creating compound documents, which were stored in Lotus Notes. Worked closely with System Analysts in the design and debugging of the Notes Database. Utilized OCR to increase accuracy of text scanning procedures. Trained and supported six Lotus Notes users both via telephone and in person. Provided troubleshooting for MS-Excel, MS-Word and WordPerfect. Utilized various software applications for creating graphs, tables, charts and forms.

Education
Confidential University 
Bachelor of Science in Business Administration
Emphasis in Logistics - Junior Level

TECHNICAL SKILLS

Common Office Environment: WordPerfect, Excel, Microsoft Office, Office Professional, PowerPoint, Word, WordPerfect, Lotus 123, Lotus Freelance.
Enterprise Applications Tools: SAP R/3.
Network Architecture & Topology: TCP/IP. Platforms: Microsoft Windows 95 / NT.

APPLICATIONS EXPERIENCE

• Purchasing Analyst
• Computer Support Specialist
• End-User Training & Support
• Lotus Notes Appellation Development

TRAINING

• Legal Aspects of Purchasing
• Project Management
• A-B Capital Planning Process
• Supplier Performance Evaluation
• Fundamentals of Purchasing (NAPM)
• Procurement Law Essentials
• Lotus Notes Applications Development
• Microcomputers Applications Certificate

SAP Training

• SAP Purchasing for Buyers
• SAP New Features Fundamentals 4.6
• SAP Material Requisitioning 4.6
• SAP Service Requisitioning 4.6

Network Training

• WAN Technologies
• Cisco Router Configuration Basics
• Understanding Computer Networks
• Internetworking Overview
• · CNS Server Configuration

Customer Service Training

• Respect in the WorkPlace Training
• Customer Service Excellence
• Effective Writing

Network Training

• WAN Technologies 
  
• Cisco Router Configuration Basics 
• Understanding Computer Networks 
• Internetworking Overview 
• CNS Server Configuration Customer Service Training
• Respect in the WorkPlace Training 
• Customer Service Excellence