SUMMARY

• A highly skilled Lead Basis Person and Basis Manager with over 22 years experience in information technology primarily in SAP environments and SAP NW products.
• Working with multiple industries utilizing multiple databases and operating systems allowed a broad range of experience.
• Engaging skills with CIOs, information technology and business units for project completion, upgrades, change management, problem solving and training.

TECHNICAL SKILLS

• AIX 10+ years
• Enterprise Portal
• Oracle 11g
• ASAP Certification
• EP
• PMP Certified
• BC Basis 10+ years
• Federated Portal
• PFCG
• BO/BOBJ 4 years
• HANA 3 years plus migration
• PI
• BW/BI
• HP/UX
• Portal 5 years
• CHARMS
• HR 3 years
• Program Manager
• CRM 4 years
• ICH
• Project Manager
• CTM 6 years
• IDOC
• SAP BI Objects
• CTS/STMS
• ISA
• SRM
• DB2 10 Years
• Linux
• Solutions Mgr 7.2
• ECC 6.4
• MYSAP Certification
• Windows 2008 Server
• EDI
• Netweaver 7.4
• XI/PI

PROFESSIONAL EXPERIENCE

Senior Lead Basis Consultant

Confidential, Phoenix, AZ

Responsibilities:

• Worked on issues for client company.
• Managed the upgrade of Solution Manger from 7.1 to 7.2.
• Creating client and system copies.
• Tuning of systems for upgrades and after upgrades.
• Moved company from separate TDMS system to utilizing Solution Manager for moving data to systems.

Basis Manager

Confidential, Atlanta, GA

Responsibilities:

• Managed team of 16 personnel as direct reports. Consisted of three Lead personnel
• Managed the upgrade of SCM.
• Oversaw the changed of SAP* and adm passwords to comply with audits.

Senior Lead Basis Consultant

Confidential, Phoenix, AZ

Responsibilities:

• Solved performance and system issues with client company to increase efficiencies of data loads into ECC.
• Working with clients in day to day support of ECC, BI and S4 Hana systesm.
• Worked with company to help in formulating the Change Control procedures.
• Working on call for current client when needed.
• Managed the upgrade of Solution Manger from 7.1 to 7.2.
• Creating client and system copies.
• Tuning of systems for upgrades and after upgrades.

Senior Basis Lead/Manager

Confidential

Responsibilities:

• Lead team of 8 off shore and 6 on shore personnel in support of Confidential 24/7 system.
• Planned and lead resources to perform deployments of improvements and implementations of maintenance and service packs.
• Provided Level 3 support for systems.
• Worked with and trained Change control people about issues in SAP.
• Examined Transports prior to implementation.
• Planned implementation of HANA and EWM for Confidential systems for upcoming year.
• Streamed lined support and monitoring by providing documentation to perform consistent monitoring.
• Provided documents to assist and helped two of the personnel pass HANA and Basis certifications.
• Acted as the liaison for the off shore team to Confidential Client.
• Handled day to day support of systems such as monitoring, transports and issues.
• Taught and helped the Change Control Committee.
• Acted as trusted advisor to client in selecting products, implementation outcomes and preparing for future upgrades.

Senior Basis Managing Consultant

Confidential, Kansas City, MO

Responsibilities:

• Performance monitoring to provide information for more efficient programs.
• Upgraded Solution Manager from 7.0 to 7.1 utilizing Maintenance Optimizer and SUM for company.
• Upgraded another company from Netweaver 7.2 to 7.4.
• Performed day to day support for project and live systems such as transports, monitoring and client copies.
• AIT/Grom Associates, Cleveland, OH - Solved performance issues through performance monitoring on a DB2 system.
• This involved going through the database, SAP and programs. Worked with functional and ABAP team to adjust programs.
• This resulted in many programs working 40% quicker and defining other programs that need to be redone or corrected.
• This resulted in assistant managers of stores to access information to better run the process and employees to access their personal information from handheld devices.
• Implemented and solved installation issues for a SAP Client.
• This entailed going through the install of both the Java and the ABAP stack of the Netweaver products.

Basis Manager

Confidential

Responsibilities:

• Installed SAP Web Dispatcher for Australia Human Resourses. This allowed them provide services to clients through the Web.
• Clients could access their entitlements, retirements and Welfare support.
• Provided training to internal personnel.
• Training allowed client to provide and control their own system instead of having to outsource support and have better knowledge on how to manage the system.
• Managed 25 personnel from Junior Basis Consultant so Senior to assure on time roll outs and day to day coverage for clients.
• Performed and oversaw client copies and system copies of the SAP systems.
• This provided areas to keep projects up to date on their systems.
• Migrated a client from an Oracle DB to HANA.

Basis Manager Consultant/Bid Manager

Confidential

Responsibilities:

• Negotiated with an SAP resource provider to fill in SAP talent for bids.
• Contract would assist Confidential to fulfill requirements for SAP talent and provided a footprint for the partner in Perth.
• Contract was valued at $10million /year for the first 3 years.
• Wrote and implemented contract for major utility company for a SAP upgrade and new implementation for SAP.
• This brought a value of over $45million of business.
• Developed and wrote bids for two mining companies as clients with a value of over $45 million each for SAP implementation work.
• Implemented HANA for a mining company and migrated legacy SQLServer to HANA.
• Installed IS-U for SAP at a major water utility company.
• This allowed the company to use SAP for it’s specific industry and allowed SAP to iron out issues in real life situations.

Lead Basis Managing Consultant

Confidential

Responsibilities:

• Worked on project team from the GAP Analysis to go live.
• This involved installing Portal, ECC, BI and customized Tax software within a shorten project plan.
• Managed internal personnel to assure coverage for clients for day to day support to meet SLAs and projects.
• Utilized CTM for Queensland for their customer based system of the tax system.
• This allowed a better optimization of the system for the tax payer interface and a large system.
• First to install EhP5 from Ramp-up. Also had to install EhP1 for BI and Portal concurrently.
• This provided the system needed for South Australia Tax office have a system needed for their industry.
• This was done within the project timeline and no delays.
• Installed all systems in Queensland Tax Office within shortened project plan timeline.
• The incident came about as the previous person left the company and had not performed the work.
• Supported day to day support for six companies due to shortage of personnel.
• While accomplishing this also trained the internal people so that the companies could understand their systems and how to maintain them.
• Performance tuning of client systems in both production states and project state.
• Provided detail information for better adjustment of programs and anticipation of issues.
• First to put a complete SAP system into a cloud environment.
• This allowed the client to design an efficient disaster recovery system, cut down on equipment expenses and perform maintenance more reliable and efficient.

Director of SAP Technology

Confidential

Responsibilities:

• Worked on the building of two data centers to support outsource of clients.
• This entailed working with groups in China and India.
• Data centers were built under budget by $200,000 and within 3 months of start date.
• Centers were capable of handling 15 clients utilizing cloud technology.
• Filled in as lead consultant for troublesome client.
• After discussing plans client was more agreeable and much more congenial.
• When project was finished client was happy with outcome and more than willing to continue with future work.
• Managed teams to build and set up two data centers in foreign countries.
• This was in anticipation and support of new clients.
• Managed budget of $30million to build and hire for new data centers.
• First to separate the JAVA from the BI as it was no needed for performance.
• This was a benefit to the company as It saved them on resources and space.
• Developed and implemented disaster plan for the SAP/DB2 system.
• This provided a way to recover the systems in case of a disaster.
• This was tested and had to be utilized when the Fires hit Melbourne and the data center had to be evacuated.