SUMMARY

• Over 19 years of experience inIT. More than 10 years of SAP Basis.
• Proven significant exposure in managing & leading large size projects with the large team.
• Overall delivery and customer responsibility that includes all projects delivery, project estimation, planning, customer interaction, resource fulfillment, employee retention & mentoring.
• Excellent management skills and technical expertise. Team player with the ability to communicate effectively at all levels of the development process with excellent analytical and presentation skills.
• Experienced with the SAP Basis Administrator tasks including full life cycle Implementation, Upgrades and Supportof SAP Basis and NetWeaver components.
• Experienced in SAP Architecture, landscape design, installation, upgrades, performance tuning, and system integration.
• Proficient in Plan, Design, Blueprint areas (Sizing, Scoping, Client/Landscape Strategy, High Availability/Disaster Recovery Strategy etc.,) of Implementation.
• Insightful knowledge of business process analysis and design, application based process reengineering, and process optimization the SAP system solutions.
• Proficiency in Virtualization Infrastructure management for SAP environments.
• Proficiency in designing systems / procedures for change management in SAP system operations entailing mapping business processes and studying workflow to design solutions, ensuring business functionality adherence & enhancing competitive advantage.
• Day to day activities related to Basis like system monitoring, performance tuning, creating system dashboards, EWA reviews, responding to customer tickets etc.
• Basis Administration knowledge of heterogeneous and homogenoussystem copy for ECC.
• Performed all refresh activities including source system database backup and restore on target system.

TECHNICAL SKILLS

Platforms: Windows 2008/2007/2003/2000 , XP/VISTA HPUX, Solaris, AIX.

SAP: SAP HANA, SAP ECC 6.0, SAP R/3 4.7, 4.6C, BI 7.0, CRM, SRM, Solution Manager 4.0, EP 6.4, 6.0

Database: MS SQL, DB2, Oracle.

Programming: VB .NET, VB, C, C++, COBOL, JAVA

Web Skills: Microsoft Front Page, HTML, Java script and ASP

Office tools: Microsoft Office, Lotus notes, MS project

PROFESSIONAL EXPERIENCE

Confidential

SAP Basis Lead/ Manager

Responsibilities:

• Managing team of 10 Basis resources, located onshore as well as offshore.
• Managing upgrades/migration of big agriculture company’s existing SAP applications (more than 649 servers) to Confidential data center.
• Only person selected to lead this more than 100 million dollar’s project and customer facing candidate.
• From the beginning of this project, completed tasks such as customer requirements gathering which included meeting with teams like ABAP, Basis, Basis architectures, Security, Functional as well as management.
• Managed migrations using tools like DMO, Hetrogenious migrations, P2V(Physical to Virtual) and V2V(Virtual to Virtual).
• Enforced standards, policies, procedures, and best practices in the implementation/migrations.
• Involved in hiring process of the Basis team.
• Conducted yearly performance reviews of the Basis team members.
• Review and evaluate team member’s workload based on weekly status reports.

Confidential, TN

Sr. ERP Analyst

Responsibilities:

• Streamlined their processes for Archiving, SAP Stabilization, SAP Interfaces and SAP upgrade (HANA upgrade).
• SAP Stabilization/Upgrade: Company needed to evaluate what are the other options as far as SAP upgrade. After reviewing client's current requirements, gathering information from online and whitepapers, and creating benchmarking from other clients in same industries, I prepared PDM (Platform Decision Matrix). Prepared presentation for the executive steering committee. Presented two options HANA (internal or on cloud) and RHEL/Oracle (internal or cloud). Prepared TCO and ROI for HANA. This also includes working closely with the vendors and project team.

Confidential, Houston, TX

SAP Basis Support Manager

Responsibilities:

• Managed entire Basis team (10 Basis members).
• 8 offshore members and 2 members in the US.
• Handled more than 12 US based clients.
• System landscape (re - ) design, Instance design and optimization, performance tuning and load balancing.
• Built, designed, implemented extract data from PRD clients and refresh strategy into test systems.
• Prepared System dashboards for each client on a weekly basis. Analysis of each client’s systems and recommendations we applied in each dashboard.
• Planned and executed client exports and imports as well as client copies.
• Applied SAP support packs, OSS messages, SAP kernels, and SAP patches.
• Implemented and used extensively SAP note assistant SNOTE.
• Hands on working experience to support all the clients night, weekends and off hours work.
• Reviewing of EWAs for each client on a monthly basis. Identify areas of improvement based on EWA; prepare presentation for each client on a monthly basis.
• Monthly review of EWAs with SME from Basis team followed by preparing a presentation for each client with recommendations for system improvements.
• Prepared skills matrix for the team and based on that prepared proposals to the management for their training.
• Visited US Based client’s sites, to gather their problems and propose what Confidential can help them with new products.

Confidential, Houston, TX

SAP Technical Manager

Responsibilities:

• Managed Basis team (2 employees and 4 consultants), ABAP team (2 employees), MII team (1 employee) and Security team (2 employees).
• Managed distributed teams all over the US.
• SAP implementation for newly acquired company.
• Implemented year end HR support packs, update of BSI Tax factory.
• Managed GRC implementation.
• Created N+1 environment for the new plants. This included installation from scratch.
• Developed work strategies to add this N+1 environment in existing production environment. This included, determining the transports migration strategies, Lead of Change review board and work with business as well project team to explain them N+1 environment.
• SAP security support.
• Configured Solution manager to support software download using WorkCentre, configured SAP Router from scratch and developed EWA automation.
• Monitor application performance and recommend optimization efforts for SAP landscape.
• Performed database monitoring, server tuning, and administration. Oversee backup/recovery operations.
• Apply SAP support stacks, Enhancement packs.
• System landscape (re-) design, Instance design and optimization, performance tuning and load balancing.
• Built, designed, implemented extract data from PRD clients and refresh strategy into test systems.
• Setup and refined CCMS thresholds and parameters for system performance and resources.
• Prepared comprehensive client-specific documentation regarding system maintenance and installation configurations.
• Planned and executed client exports and imports as well as client copies.
• Applied SAP support packs, OSS messages, SAP kernels, and SAP patches.
• Implemented and used extensively SAP note assistant SNOTE.
• Made decisions about cutting down cost on consultants and hiring full time employees.
• Weekly review of team status report, weekly meeting with team members and weekly staff meeting.

Confidential, Wilton, CT

SAP Netweaver Basis Lead

Responsibilities:

• Worked in hosting environment.
• Single resource to manage entire Basis work.
• Windows environment.
• Managed go live of new implementation of ECC, SRM, PI. Currently working on gathering the requirements of BW, BPC and PCM.
• Monitor application performance and recommend optimization efforts for SAP landscape.
• Planned and executed client exports and imports as well as copies.
• SQL/SE30 Traces to find and correct performance problems
• Monitored database usage, effect sizing and parameter changes in conjunction with/without Early Watch.
• Time based and event based Scheduling of background jobs and monitoring them
• Analyzing short dumps
• Managing IBM resources (team of 5 people) as they are hosting partners.
• Managed another team of 4 basis administrators for nights and weekend support.

Confidential, Springfield MA

SAP Net weaver BASIS Administrator

Responsibilities:

• Planned and executed EHP 4.0 upgrade for ECC 6.4.
• Experienced in installing SAP ECC 6.0 in distributed environment.
• Acted as primary resource for ECC environment. Service owner for ECC system supporting 2000 users.
• Monitor application performance and recommend optimization efforts for SAP landscape.
• Perform database monitoring, server tuning, and administration. Oversee backup/recovery operations.
• Apply SAP Support Stacks, Enhancement packs
• System landscape (re-)design, Instance design and optimization, performance tuning and load balancing.
• Built, designed, implemented extract data from PRD clients and refresh strategy into test systems
• Setup and refined CCMS thresholds and parameters for system performance and resources.
• Prepared comprehensive client-specific documentation regarding system maintenance and installation configuration.
• Planned and executed client exports and imports as well as copies.
• Applied SAP Support Stacks, OSS Messages, SAP kernels, and SAP patches when available from SAP for relevant release and assisted implementation team with testing.
• Implemented and used extensively SAP Note Assistant SNOTE
• Managed spool queue and TemSe.
• Executed standard system and SAP housekeeping jobs as part of support to implementation team.
• Strong SAP Security debugging support
• Installed / Upgraded SAPGUI / SAPGUI roll-outs / installed and managed SAP SAGUI Server(s).
• Applying Support Packs via SPAM/SAINT and Conflict Resolutions Transports (CRT) in an Industry Solution (IS) Environment (Insurance)
• DB2 tuning
• SQL/SE30 Traces to find and correct performance problems
• Monitored database usage, effect sizing and parameter changes in conjunction with/without Early Watch.
• Planned and executed database exports / imports and database copies to create new instances.
• Installation of SAP servers and post installation activities
• Time based and event based Scheduling of background jobs and monitoring them
• Client Administration including client copy / export / import / delete
• Transport setup and management
• Download and applying Support Patches and SAP Notes
• Performance monitoring and fine tuning
• Maintaining Profile parameters
• Analyzing short dumps
• Performing Pre & Post System Refresh activities
• Worked with Configtool and Visual Administrator

Confidential - Hartford,CT

Business System Designer

Responsibilities:

• Fund Control department handles day to day support for EPAM.
• Key person to handle daily night cycle.
• Night cycle mainly has jobs scheduled with PFS’ EPAM. PFS sends file via FTP.
• Jobs are being monitored using SYSADMIRAL.
• Fund control department systems gathers data for Fixed Income and Equity daily cycle. It has several outside sources of data like PFS (Princeton Financial Systems), IDC, and PFPC.
• Developed a VB program during the transition from Windows NT to Windows XP, which helped IT department to gather individual’s PCs information from its registry instead of going to individual’s PC and collect the information.
• In a short period of time gain knowledge of EPAM and daily night cycle. Using this knowledge I was able to become primary support person for production issues.
• In short period of time did some changes to daily night cycle as well as in some monthly processes which improved the system.
• Chosen to join the Design Review Board Company wide. This opportunity gave me chance to learn about ongoing several different projects throughout the company.

Environment: Visual Basic-6.0, SQL Server -2000, Cognos/Impromptu.

Confidential, Purchase, NY

PROGRAMMER/ANALYST

Responsibilities:

• Hyperion System gathers all the data and creates reports for the managers all over the world.
• Peregrine system monitors and handles all the tickets placed by the customers for Hyperion system.
• Working on developing a system which manipulates the Peregrine data and creates some user-friendly reports using VisualBasic-6.0.
• Key person in designing a small database for Peregrine Enhancement project using SQL Server-2000.
• Key person in Hyperion support team to handle Hyperion problems overseas.

Environment: Visual Basic-6.0, SQL Server -2000, Hyperion-5.1.