SUMMARY

• SAP WM and LES functional consultant with 19 years of IT experience (13 years in SAP) in handling large scale projects involving onsite & offsite planning, requirement analysis, scoping, validation & verification, implementation, testing and maintenance.
• Multiple industry experience focusing on supply chain, warehouse management, and logistics execution solutions. Rich experience in Biotech Life Sciences Industries and Clinical Diagnostics and Food industries.
• Experience in implementing three End to End SAP WM/MM Implementations. Implementation experience which involved fit gap process, blue printing with understanding of as - is process to capture business requirements, design discussion, define test scope etc. Worked closely with business stakeholders and vendors at different stages of the projects
• Experience in designing and developing RICEFW objects.
• Experience in Integration/Unit Testing with HPALM tool.
• Experience in On-Site/Off-Shore coordination for Implementation and support Projects
• Experience of working with varied cultural backgrounds. Worked on projects for North America, South America, Europe, India, Asia, Oceania and Africa.
• Strong experience in Incident management, change management and problem management including their contractual SLA calculation, KPI measurement and negotiation with client for exceptional approval process for breached tickets and changes
• Strong experience in GMP processes of Pharma industry based on SOP adhering processes based on FDA regulation.
• Expert in change management process in various change management tools like ServiceNow, ISM, ISCM (Peregrine) and CCMS
• Experience of Technical upgrade to ECC 6.0 in capacity of functional global lead role ensuring impact to existing SAP system and involved in defining test scope of overall ECC 6.0 upgrade program.
• Experience in using catapult wisdom, catapult prevention and Dialog manager tools for incident management process improvements.
• Experience in leading and managing teams. Handled multiple roles - Team member, Global SAP functional Team Lead, Developer, ERP Systems Analyst for various projects, senior supply chain ERP Consultant and Implementation Specialist.

TECHNICAL SKILLS

ERP: SAP ECC 6.0, ECC 5.0, ECC 4.6C, BPCS (Business Planning & Control System) & TIM (Textile Integrated Manufacturing)

Languages: RPG/400, CL/400, SQL/400, FORTRAN and Assembly language

Other systems and tools: Agile 6.8, Aii 7.1 (SAP NetWeaver 7.40), SNC 7.2 (SAP Supply Network Collaboration), ServiceNow incident and change management tool, Remedy incident and change management tool, Peregrine service center ISCM (Incident and change management tool), HP ALM (Testing tool), HPSM (HP Service Manager), ISM (Information Service Management) tool change, Incident and problem management, Catapult Wisdom, Catapult Prevention and Dialog Manager Tools, CCMS change control management system, SharePoint document management system

PROFESSIONAL EXPERIENCE

Confidential, Hercules, CA

SAP WM Senior Functional consultant

Responsibilities:

• SAP WM and EWM Implementation project at Bio Rad Europe sites. The ongoing global ERP program is about standardizing supply chain and logistics business process across more than 30 manufacturing and distribution sites worldwide.
• Designing, testing and implementing logistics operations in SAP WM at various Europe sites of company like Switzerland and France.
• SAP WM Implementation for business operations like inbound receiving, outbound shipping and internal warehouse processes
• Requirement gathering, AS-IS mapping and blueprinting Europe operations- Conducting business workshops, Fit and Gap analysis, Scoping and system playbacks
• Configuring SAP WM - org structure like warehouse, plants, storage location, storage types, picking and put away strategies, RF settings, storage bin structures, PP interface, auto TO
• Designing raw material warehousing and finished goods distribution operations in SAP
• Supporting business operations and coordination across teams for Data conversion migration, cut-over, Go Live and Post Go live onsite support

Confidential, South San Francisco, CA

SAP WM LES Functional Consultant

Responsibilities:

• To implement quarterly and monthly enhancements into SAP system based on business requirements in SAP Inventory management, Warehouse management and LES functional area which involves requirements gathering, multiple solution prototyping, discussion with business community to demo all the possible options, working with ABAP developer to develop the enhancement, Design functional specifications, functional testing, data preparation, user acceptance testing, Formal testing in HPALM, coordinate with SQA team for pre and post approval, User training and work instructions document update, Go live, Cutover steps of master data creation in production and post-go live support.
• Involved in CMO Demand to Supply - SNC Implementation and enhancement Project
• Involved in Aii Serialization implementation and enhancement project
• Support business process areas; Supply Chain and Logistics Processes, Standard IM/WM functionality - Stock Transport Orders, Goods Movements, Goods Issues, Cycle Counting, Outbound & Inbound Delivery Document management, Pick/Pack & Ship, RF Processing and Barcoding, and batch management and cross module dependencies (MM, WM, QM, SD), support interfaces with external systems such as MES and Agile Shipping Manifest Systems.
• Provide production support on WM functionality for the warehouses across the US manufacturing and DC Warehouses.
• Define Warehouse number, shipping point & assigned warehouse to storage location, shipping point to plant, transfer types, and movement types.
• Special Procurement scenarios like Subcontracting and Stock Transport
• Configure warehouse management settings with various Storage types, Storage Sections, Storage bin types, Storage unit types, storage bins and quant. Helped in setting up Inventory management and Warehouse management. Configured the system to optimize material flow using different Put-away and Picking Strategies.
• Configured and maintained to create Manual TR, Automatic TO with GR and Automatic TO with Outbound and Inbound deliveries.
• Worked in setting up Material Master data, Material Types, Number Ranges Material groups etc.
• Inventory Management and Physical Inventory: G.R, G.I, Transfer Posting, Creation & Maintenance of New Movement Type etc.
• Customize put away and picking strategies for fixed bin, open storage, addition to existing stock, and storage unit types (pallets). Picking strategies including standard strategies first-in first-out (FIFO), last-in first-out (LIFO), partial quantities first, picking by shelf life expiration date (SLED).
• Worked extensively on inbound processing, out bound processing for deliveries (MM-SD Interface), 2-step picking etc.
• Configured and master data setup for WM - IM, QM, PP and SD integration.
• Configure new routes and defined the route determination process for SD deliveries and STO. Defined the storage conditions for picking determination of storage locations in deliveries.
• Configuring and processing Stock Transport Order process, both Inter Company and Intra Company, with outbound delivery and billing from SD module.
• Defining message output types for purchasing documents, outbound delivery, inbound delivery, testing print layout and setting up e-mail and fax communication mediums.
• Involve in the configuration of output determination by creating Output types, Access sequences, assigning output types to output determination procedure, configuring print parameters, setting up plant specific condition records.
• Customize Physical inventory documents and posting of the difference quantity for carrying out physical inventory using cycle counting.
• Configuration knowledge in Transfer requirement (picking request) Transfer Order, Cycle counting, Internal Replenishments.
• Worked on both Inbound, Outbound Idocs and Interface.

Environment: SAP ECC 6.0, SAP SNC 7.2 and SAP Aii 7.1

Confidential, Boulder, CO

Global PTS (Plant to Ship) Lead

Responsibilities:

• To provide guidance, instruction, direction, leadership to PTS team members (the team) for the purpose of achieving a key result or group of aligned results. Also, I am responsible for team building and ensuring teamwork.
• Daily Incident Monitoring for the incident assignment to team members as per their skills.
• Co-ordination between On-site and Offshore activities and also between Offshore (India and Brazil)
• Ensure timely completion of SYNC and BCS testing after every release with monitoring the RFC tracking and provide support to the team for completion and meeting the deadlines.
• Performing Monthly SLA Analysis and the adherence levels.
• Providing Analysis to the incidents and provide solution for the same within the stipulated time frame as per the SLA
• Providing solution for the incidents also involve changes in the current system set up. These incidents cover configuration changes for routine Class I RFCs, Class II RFCs and thus working on maintenance, Break-Fix and Enhancement objects
• Interacting with client/business for following- (a) To sought clarification on problems being faced by client for further analysis (b) To explain the analysis/Solution/Workaround for a problem reported by client (c) To clarify our doubts while working on objects involving code/logic changes. Interactions with client are made via Email, Phone or WEBEX depending upon the purpose and complexity of issue involved.
• Working for achieving the client satisfaction and delivering all the objects in time and meeting quality standards as per the expectation of the client.
• Working with the testing of Interface Rapid Response and SAP.
• Provided coaching to my team members and facilitated Problem solving with collaboration within the stipulated timeframe.
• Recognized and acknowledged the contributions and ideas of their team members and appreciated them through mails.
• Have worked with the capacity utilization of the team members with the On-site Leads for proper work distribution among the team members for both Normal and Change Queue Incidents.
• Highlighting /Escalating team issues to other onsite Leads on issues which overlap different streams and the Project managers.
• To keep the Project managers and Project committee informed of task accomplishment, issues and status reporting (SLA Adherence reporting, On call & details). To lead and coordinate the PTS team spread across onsite, India and Brazil.
• Participating in the activities related to upgrading the system from ECC 5.0 to ECC 6.0

Environment: SAP R/3 ECC 5.0, ECC 6.0

Confidential, Boulder, CO

SAP WM and LES Consultant

Responsibilities:

• To provide onsite functional consultancy as a warehouse management subject matter expert.
• Responsible to provide the quality and in timely solutions as per the client’s requirements.
• Work closely with the offshore and onsite team members to resolve the issues raised by the end users with respect to the Custom development and Technical Integration Matter.
• Responsible to manage incident and change management queues and escalations if any.
• Sitting at the client location need to interact with Confidential and IBM project team for both Management and daily technical activities and Provide daily updates to the IBM Project Management and Confidential regarding status of pending issues and developments.
• Client interaction, managing team, organizing team meeting and leading from the front to face the Client in sorting out the escalations if any with close coordination with the Application Owner, ensuring delivery of the tasks in time and with quality as per client’s satisfaction and service level agreement norms.
• Responsible in implementation of quarterly enhancements in WM and LES area

Environment: SAP R/3 ECC 5.0

Confidential

Global SAP WM Team Lead

Responsibilities:

• To provide offshore functional consultancy as a team lead for LES team.
• To ensure continual flawless services to all Confidential AOA markets in Warehouse management processes
• To provide resolutions for issues raised by markets in daily basis, tracking day to day issues and providing technical solutions, discussing best practices and workaround to client
• To provide 24X7 support for show stopper high priority incidents raised by markets
• Responsible for leading a team in delivering solution to our customer in the Food Manufacturing Consume Goods (FMCG) sector.
• Deliver high quality solutions to clients in response to complex business incidents
• Responsible for effective communication and good relationship with the customer.
• Utilize in-depth knowledge of functional and Technical experience in SAP LES module to deliver solutions to customer.
• Establish Quality Procedure for the team and continuously monitor and audit to ensure team meets quality goals. Resolve incidents in defined SLO and obey important weekly and monthly Key Performance Indicators Reports.

Environment: SAP R/3 4.6C

Confidential

SAP WM Analyst

Responsibilities:

• Work with Business Analyst in translating business requirements into Functional Requirements Document and to Detailed Design Documents
• Lead analysis sessions, gather requirements and write specification and functional design documents for enhancements and customization to adhere local legal and business requirements.
• Coordinate and communicate tasks with developers
• Ensure that development is performed as per requirements
• Work with QA to create test scripts and scenarios for enhancements and customizations to the all processes.
• Involved in imparting training to key team members and super users of SAP R/3 applications.
• Involved in SAP R/3 configuration for LES and Warehouse management module based on physical working of Confidential business in warehouses and inbound and outbound stock movements.
• Responsible for setting up SAP WM master data and migrating old legacy inventory data into new SAP system with correct values
• Responsible for creating and validating the initial inventory for all the materials across 70 SAP plants.

Environment: SAP R/3 4.6C

Confidential

ERP BPCS System Analyst

Responsibilities:

• Worked as System analyst in BPCS ERP
• Involved in extensive customization of BPCS modules like account payables (ACP), account receivable (ACR) and GL (General Ledger), Purchase (PUR) and Inventory Management (INV).
• Implemented customer and vendor channel financing system with Confidential
• Implemented Employee Reimbursement Account automation project with CITI bank
• Responsible to develop RPG programs to interface Sales and GL system of Confidential in ERP BPCS to Confidential budgeting system

Environment: ERP BPCS, RPG/400, CL/400, SQL/400

Confidential

RPG/400 Programmer

Responsibilities:

• Involved in customization of ERP TIM using RPG/400 which also includes system administrative tasks, like generation of User Profiles. Generate various reports in production area like Spinning, Weaving, Finishing, Inspection, Dyeing Mending etc.

Environment: ERP TIM, RPG/400, CL/400, SQL/400

Confidential

Jr. RPG/400 Programmer

Responsibilities:

• As a faculty involved to give training on IBM AS/400 to the programmer of various companies
• Developed “Automation of super market” project which maintains modules like Customer & product master maintenance, stock management & customer payments & also handles report like daily sales report, non-moving products report, overstock product reports etc.

Environment: RPG/400, CL/400, SQL/400