SUMMARY

• A highly motivated professional with over 6 years of strong functional experience in SAP Plant Maintenance Implementation, Customization and Production Support.
• Completed 2 FLC (Full Life Cycle) SAP implementations of a project from conceptualization to production support.
• Supported all phases of a project life cycle including analysis, design, configuration, testing, and deployment of solutions, post - production support/maintenance, documentation, and end-user training.
• Expertise in all implementation phases of ASAP methodology right from Project preparation, Business Blueprint, Realization, Final Preparation, Go-live, and Post Go-Live Production Support.
• Extensive experience in Cross-functional integration across various modules of SAP viz., PM, WM and MM.
• Successfully delivered configuration solutions of SAP PM Modules.
• Served as an integral member of the team that conducted AS-IS study by preparing TO-BE Processes and Scenarios.
• Expertise in business process analysis and design, process rationalization, cost control, performance measurement and quality.
• Worked with cross functional teams at various levels to effectively gather requirements, drive process improvements and best practices and deliver solutions.
• Expertise in gathering requirements from end users and transforming the requirements into functional documents in RICEFW objects.
• Involved in Unit Testing, Integration Testing, User Acceptance Testing(UAT), volume test, stress test andRegression TestingusingHP Quality Center.
• Extensively worked in Preventive Maintenance, Breakdown Maintenance, Refurbishment processing.
• Maintained and assignedInspection types, created Inspection Plan. Involved in the configuration ofQuality Info recordswhich were used for vendor evaluation.
• Can work effectively in cross-functional team environments and experience of providing training to business users on SAP screens, its functionalities and usage.
• Experience in SAP data migration from legacy to SAP system using Legacy System Migration Workbench (LSMW), Batch Data Communication (BDC).
• Functional Location structure, Equipment management, Maintenance Notifications, Maintenance Orders, Maintenance Order Completion, Maintenance Assemblies, Number ranges, Screen layouts, Control keys, Measuring Points and Counters, Characteristics, Code groups, Catalog profiles, User Status, Non-stock items, Movement Types, Serialization, User exits, Reports
• Maintenance Strategies, Maintenance Task Lists, Time-based and Performance-based Maintenance Plans, Scheduling and Deadline Monitoring
• Refurbishment of repairable spares, Processing of external services, Calibration Order process, Work Clearance Management, Warranty tracking, Fleet Management, Asset Management
• Material Master, Bills of Materials, Work Centers, Routings, Material Requirements Planning, Goods movements, Batch management, Storage Locations, Planned & Production orders, Purchase orders, Purchase requisitions, Service orders, Settlement, Deliveries, Master inspection characteristics, Inspection lots, Results Recording, Usage Decisions.

TECHNICAL SKILLS

ERP Applications: 4.6C, 4.7, ECC 5.0, ECC 6.0

SAP R/3 Tools: SAP Solution manager, MRSS, LSMW, BDC, HP Quality Center, HP Solution Center, Load Runner, Visio Tools.

PROFESSIONAL EXPERIENCE

Confidential, Phoenix, AZ

SAP PM Team Lead

Responsibilities:

• Lead the SAP Plant Maintenance Production support team and was responsible for coordinating with offshore resources.
• Was responsible for handling all Plant Maintenance production support issues and customizations including interacting with the end users and business users to analyze issues and gather requirements.
• Configured the LinkOne product Catalog to allow users to view, select and order parts from LinkOne in Maintenance Orders.
• Worked with the security team to modify Maintenance user roles like of Planners to fix conflicts in segregation of duties.
• Worked on fixing various system issues by raising OSS messages and analyzing, testing and applying SAP Notes.
• Supported and upgraded Multi Resource Scheduling (MRSS) which was used for capacity planning and resource scheduling.
• Used Change Request Management (ChaRM) in Solution Manager to manage changes across the SAP Landscape.
• Implemented an IDOC based interface between SAP and ProcessMore using BizTalk. ProcessMore is used to track equipment’s of interest in an easy to use Web based interface. It also provides additional data to the business users that allows them to efficiently plan and allocate resources.
• Implemented the interface between SAP and RBMWare which is a Reliability Centered Maintenance (RCM) tool that monitors equipment health and generates Corrective Maintenance Orders. The maintenance orders are generated from Performance Based Maintenance Plans ex: every 500 hrs or Condition Based Maintenance Plans ex: bearing vibration is a drive gear box.
• Supported and customized SAP interface with custom programs like Contract Administration Service (CAS) and Online Requisition Administration Service (ORAS). ORAS allows users to create Purchase Requisitions for work orders which are then sent to SAP. We implemented a Work Order approval process that restricts Purchase Requisitions from being created by users without the financial authority.
• Used QTP and HPQC for testing automation.
• Was responsible for post Go-Live support for PT Freeport Indonesia. Participated in user training and had to resolve issues due to network limitations.
• Part of the data migration from Maximo and Ellipse for new plants in Europe. Was involved in Data mapping, conversion and upload using LSMW and testing.
• Performed data conversion for technical objects - Equipment and Functional Locations, Class, Characteristics, Work Centers, Equipment BOM’s, Functional BOM’s, Task Lists - General, Equipment and Functional Location, Time based and Strategy based Maintenance Plans, Measuring Points and Work Orders - General Maintenance, Project and Refurbishment.

Confidential, Paris, KY

SAP PM/QM Consultant

Responsibilities:

• Worked on Production/Post Production support for various issues and resolved issue raised by the end user.
• Contributed positively to streamline the business processes to stabilize flow, change basic configurations to map the end-to-end business processes in SAP and worked on trouble shooting for PM/QM.
• Handling all complicated issue and provided solution to users in PM/QM module.
• Involving support activity such as master data maintenance, user creation and role maintenance.
• Worked on maintenance task lists for Equipment, Functional Locations and general tasks for Preventive Maintenance processing
• Identified the key business scenarios based on Production users and Resolved tickets raised for PM Planner Groups, PM Processing and Notifications, Breakdown Orders, External Contract Orders and Refurbishment Orders
• Worked on capacity requirements planning in Plant Maintenance in the view of detail work scheduling for individual maintenance work centers based on PP workcenter availability
• Worked on object links between the technical objects to analyze the malfunction locations and possible shutdown of affected technical systems.
• Worked on Configuration and Re-configuration of QM Master Data like Material Master for QM View, Codes and Code Groups, Sampling Scheme, MICs, Inspection Methods, Inspection Plan and strategies.
• Facilitated development of reports and work order print-out modifications
• Worked for production order to be used by maintenance departments to assemble parts by generating planned orders from MRP.
• Involved in refurbishment processing for repairable spares and warranty tracking of equipment during notification creation.
• Worked with Quality Certificates, Certificates of Analysis, Certificate Profiles, Quality in Production, and Quality Info Records for Procurement.
• Worked with Automated Usage Decision for Quality accepted stocks, created batch job for the same to clear the accepted stocks, worked with Return to Vendor Process for the rejected materials, automated work flow through Quality Notifications and email trigger from SAP workflow to outside vendors.
• Maintain DMS document creation, various document type linkages with the object links.
• Suggested on development of Z- Tables and Reports
• Review all custom programs, custom transactions, user exits, interfaces, custom reports related to PM/QM module

Confidential, Boise, ID

SAP PM/QM Consultant

Responsibilities:

• Interacted with key business users across different plants for the preparation of Global Template in accordance with Global ASAP Roll-Out Roadmap.
• Created Hierarchy levels for functional locations to represent operational structures according to company’s functionality.
• Configured and created PM Master Data - Functional Locations, Equipment. Implemented ABC indicator to classify the importance of technical objects within the production areas of the plant. Created General Maintenance Task Lists for inspection, maintenance and repair processes of equipment and used these task lists for Preventive Maintenance instead of creating Equipment Task Lists.
• Preventive Maintenance - Configured for creating Time-based and Performance-based maintenance plans, Scheduled maintenance plans for defined cycles to generate maintenance calls and processing of maintenance calls.
• Created User status for maintenance and service orders so that the maintenance planners would know that the forwarded order has been viewed by the recipient thus providing smooth transition for order processing.
• Configured Completion Confirmation of Maintenance and Service Order processing - defined control parameters, set up screen templates and field selection.
• Performed data migration from Legacy system to SAP Plant Maintenance Masters using Legacy System Migration Workbench (LSMW).
• Created detailed documentation, trained end users and provided post implementation support.
• Worked with PP Master data such as BOM, Resource and Master Recipe.
• Reconfigured BOM usage with relevance to production, order of priority for BOM usage, BOM status for MRP explosion, planned orders and release orders.
• Worked on creation and configuration of control recipe destinations, process messages, mapping middleware routing, business connector and intermediate document (Idoc) based interfaces.
• Developed functional specification documents for enhancements and worked with technical resources to test and present the changes made.
• Responsible for Production Support activities in PM module and PP module.
• Transferred knowledge to super users and support consultants.

Confidential, Westlake, CA

SAP PM/QM Consultant

Responsibilities:

• ECC 6 upgrade project from version 4.7.
• Performed upgrade requirements analysis, business process analysis, business process blue printing and redesign, configuration, integration.
• Mapped extensive legacy maintenance process maps to SAP with the use of user-status for orders.
• Justified and explained change requests to review boards for approval when needed.
• Identified the key business scenarios and reconfigured PM work centers, PM planner groups, PM processing with notifications, breakdown orders, external contract orders, and refurbishment orders.
• Coordinated with technical consultants by giving functional specification for customization according to user requirements.
• Recreated Measuring Points and Counters, Catalog profiles and codes, tasks, priority types.
• Involved in refurbishment processing for repairable spares and warranty tracking of equipment during notification creation.
• Facilitated development of reports and work order print-out modifications.
• Redeveloped Time-based and Performance-based Maintenance Plans for maintenance items.
• Configured satellite storage locations at department levels and developed usage rules to make goods movements and work order process more efficient.
• Coordinated integration and configuration of PM with MM and FI/CO.
• Extensive interaction with users and management and involved in end user training and support.
• Preparation of Functional Specification for interfaces and conversions, Test specifications and guiding ABAP team and BW Team in developing KPI reports, unit-module-integrating testing.
• Functional Specifications for Master Data Processing, Maintenance Processing, Preventive Maintenance Processing and MRO/Spare Parts Processing.
• System proto typing created test plan, technical documentation and end-user training.
• Performed Unit Testing, Integration Testing, Archive Testing and Security and Role Testing in PM and set up the test data, test scenarios and test scripts.
• Development and execution of cutover and go-live plans; and Post go-live support and issue resolution.
• Found and solved upgrade issues related to customization & screen settings for PM, QM module. Coordinated with ABAP expert to resolve screen dumps &technical issues.
• Integration issues with SD, MM and CO modules of SAP.
• Created and maintained Supplier Scorecard: procurement key metrics, performance and quality management key matrix.
• QM functionality employed included the maintenance of master data, sample management, raw material inspections, in-process inspections, goods receipt from production inspections, quality certificates, quality notifications, stability studies and reporting requirements and the interface to an external LIMS system.

Confidential, Irvine, CA

SAP PM/QM Functional Consultant

Responsibilities:

• Provided functional specifications and data maps for all conversion objects and spearheaded mock loads.
• Involved in baseline configuration including creation and assignment of plants to company code, storage locations to plant and ware house to location.
• Involved in preparing test scripts, training material and data validation scripts.
• Trained power users and prepared documentation for knowledge transfer.
• Providing documentation, technical and procedural support for the CfP (Compliance for Products) team.
• Involved in Data Transfer of Master Data from Legacy Systems to SAP Plant Maintenance tables.
• Designed and customized the system for PM processes - Breakdown maintenance, Planned maintenance and Preventive Maintenance
• Dealt with refurbishment orders for defective spare parts.
• Customized user-specific maintenance notifications, completion confirmations, and also collective time confirmations with time sheets.
• Preparation of master data like Assemblies, Functional Locations, Work centers, Equipment BOMs, Floc BOMs, Material BOMs, PRTs, Warranties, Permits (Lock out, Confined Space), Classes, Characteristics and Serial Numbers.
• Uploaded BOMs of equipment and functional locations, and created serial number profiles for equipment.
• Used work approvals and work clearance applications for preventive maintenance order processes to ensure safety
• Combined notifications with orders, and automatic generation of preventive maintenance orders using maintenance planning without notifications.
• Configured transportation equipment with fleet profile and measuring points for fleet management.
• Configured master warranties, warranty counters and set up equipment with warranty tracking.
• Coordinated with PP, MM, FI/CO groups to manage integration with PM.
• Defined functional specifications for non-standard reports and variants and layouts for standard reports.
• Conduct data migration workshops; identify legacy objects to migrate including documentation.
• Develop LSMW project to load the legacy objects including ABAP routines.
• Data loads to QA, UAT and PROD systems including assisting the business with verification and signoff.
• Developed Quality Management Business Process Procedures (BPPs) in reporting and extended processes.
• Configured and customized QM (master data, notifications for customer complaints, inspection processing).

Confidential, Bakersfield, CA

SAP PM/QM Consultant

Responsibilities:

• Assisted and conducted workshops as part of the blueprinting phase.
• Identified and developed functional report specifications.
• Created and customized Preventive maintenance objects, maintenance strategy, maintenance item, maintenance plans.
• Created Notifications, work orders, released notifications and work orders.
• Defined functional location categories, functional location structure indicator, Functional location categories, field selection for functional locations
• Defined equipment categories, number ranges, ABC indicators.
• Configured plants, work centers, work orders, order types, task lists.
• Defined standard value keys for work centers, capacity for work centers.
• Technical Object Structuring - Equipment, Functional Locations, Measurement Points and Measuring Documents.
• Maintenance Processing - Notifications, Plant Maintenance Work Orders, Completion Confirmations.
• Maintenance Planning - Maintenance Plans and Task Lists, for Planned Preventive Maintenance.
• Service Contracts, service Warranties and Sales Orders with Resource Related Billing, Periodic Billing and Milestone Billing.
• CATS -Cross Application Time Sheets for Service Orders.
• Status Management for Equipment, Notifications and Service Orders.
• Period End Closing, including Results Analysis and Settlement.
• Configured QM batch management, QM characteristics and QM classes and the object assignment
• Configured QM task list: Assigned task list types to material types, defined task list usages and maintained parameters for each task list type
• Performed the necessary configuration of QM module with emphasis on Goods Receipt Inspections and vendor evaluations
• Defined QM inspection plans for equipment in PM and test generation of calibration orders with inspection lots, results recording of inspection characteristics and usage decisions.
• Quality notification were created including product recalls, vendor evaluation and customer complaints that were used in this implementation
• Created test scenarios, performed Unit testing and Integration testing and involved during String testing and Archive testing.
• QM for Material Management: Procurement& Purchasing; Quality Inspection in MM; Quality notification with complaints against vendors; Information system (Raw material, Semi-finished, Finished).
• QM in production: Inspection during production, Quality inspection for goods receipt from production, internal quality notification.
• QM in Sales and distribution: Quality inspection for delivery & return delivery, Certification creation, Q-notification for customer complaint.
• Performed Test equipment management, Calibration management.

Confidential

Jr. Consultant SAP PM

Responsibilities:

• Created test scenarios, performed Unit testing and Integration testing and involved during String testing and Archive testing.
• Evaluated the existing maintenance processes and scenarios in the production departments and the maintenance departments and adapted them to SAP.
• Responsible for PM module configuration - Technical Objects (Serialized and Non-Serialized Equipment, Functional Locations, Material Bill of Materials, Equipment BOM), Order Processing (Notifications, Orders, Catalog profiles, Costing, Order Settlement), Preventive Maintenance (Task Lists, Maintenance Items, Maintenance Plans, Scheduling).
• Worked with key users to develop all Maintenance Task Lists for Equipment, Functional locations and General Task lists and planned and scheduled them accordingly.
• Measurement documents were used to evaluate equipment by using measuring points and counters.
• Configured object codes, damage codes and activity codes and assigned the code groups to catalog profiles for use in notifications.
• Customized orders with service specifications and service sheet entry using service masters.
• Configured calibration order process for test equipment.
• Tested generation of calibration orders with inspection lots, results recording of inspection characteristics and usage decisions.
• Worked with FI/CO, QM and MM groups to resolve integration issues with Plant Maintenance.
• Developed specifications for shop floor papers, custom reporting and enhancements using user exits.
• Prepared end user training materials and provided training to maintenance technicians, engineers and supervisors and offered post implementation support.
• Performed unit testing, integration testing and regression testing and developed Integration testing instructions and training documentation.