SUMMARY

• About 9 years’ experience as a SAP Basis Consultant in increasing levels of responsibility and expertise in a wide range of IT disciplines specializing in all facets of administration, maintenance, Integration including Installation and Configuration of SAP ECC/BI/CRM/SRM/GRC and Solution Manager.
• Expertise in the field of Enterprise Resource Planning (ERP) in different phases of Software life cycle with emphasis in Implementation, Deployment and Support of distributed enterprise scalable, secure and transactional ECC/BI/CRM/SRM/Solution Manager landscapes.
• Proficient and well experienced in Migrating, Upgrading, Planning, Patching, Tuning,Troubleshooting and Integrating Application Servers, Database Platforms (Oracle/DB2/Sybase/MySQL),SAP HANA 1.0 SPS 22,S/4 HANA and Security.
• Strong experience in Administration and Maintenance of HA/DR methodology for critical applications and database clusters.
• Involved in performing stress testing to test for workload balancing and memory leaks, connection pooling issues in various Application Servers and tuning.
• Experienced in SHELL/PYTHON scripting to manage OS Level configuration, application deployment and server run time operations.
• Proficient in configuring and managing backup and restore of HANA DB.
• Deep Knowledge on Configuring/Procuring/Installing SSL Key Stores and Certificates across various platforms and environments.
• Experience in configuring Workload Management (WLM) for Application Servers using horizontal and vertical clustering in a SAP (ECC/BI/CRM/GRC) environment.
• Develop custom monitoring solutions and dashboards to meet requirements of application and business teams and will be responsible for administration and maintenance of the product suite eg: CA Wily Introscope, Solution Manager 7.2.
• Ability to define system requirements, recommending solutions, analyze capacity and makes appropriate modifications.
• Provided technical training to support/transition personnel Engineers for HANA administration as defined for2nd Level supportofOperations/EngineeringTeam.
• Good communication skills with high motivation to work in a team environment and capable of managing the project independently.
• Ability to interact with technical and functional teams regarding testing status and maintaining detailed documentation.
• Ability to provide 24/7 on call support for production environments. Able to work efficiently in a group as well as independently.
• Strong analytical skills and problem; solving skills. Willingness and ability to quickly adapt to new environments and learn new technologies.

TECHNICAL SKILLS

ERP Packages: SAP ECC 5.0/6.0, SAP BI 7.0, EP 6.0/7.0, SAP NetWeaver PI 7.3/7.4, CRM 7.0, GRC 10.0, SCM 7.0, SRM 7.0, Solution Manager 7.1/7.2, Fiori, BOBJ, BODS - Data services, S/4 HANA, SLT, NetWeaver SSO, SAP HANA (1.0,2.0) & S4 HANA 1510,1610

Operating Systems: Sun Solaris 8/9/10, AIX (5.1/5.2/5.3), WINDOWS 2000/2003/08/12 , RHEL 3/4/5/6/7, HP-UNIX, MS-DOS.

RDBMS: Oracle 9i/10g/11g/12c, IBM DB2 8.x/9.x, SQL Server, HANA1.0 SPS 22

PROFESSIONAL EXPERIENCE

SAP Basis Consultant

Confidential, Atlanta, GA

Environment: SLES 11, SAP HANA 1.0 & 2.0, S4 HANA 1610, ECC, CRM, BI, GRC 10.0, SAP Solution Manager 7.2 Sp04

Responsibilities:

• Responsible for Installation/Configuration and support for SAP ECC 6.0 EHP 7, CRM 7.0, BI 7.0 platforms on SLES 11 servers.
• HANA 1.0 Sps22 Installation
• HANA Backup configuration
• HANA System replication configuration
• HANA Revision upgrade
• HANA scale out architecture
• Played a key role in installing and configuring BW 7.4 on HANA DB 1.0 SPS22.
• Perform Work mode management for Interactive reporting, Solution Manager administration and self-monitoring, Satellite systems.
• Business Process operations for Monitoring/Analytics/Job Management/ Analytics Dashboard.
• Application life cycle management configuration to transport objects in HANA.
• HANA backup configuration using Third party. E.g., TSM (Tivoli Service Manager)
• Perform SAP Kernel Upgrades periodically, implement OSS notes, import and validation of all change requests (TMS/CTS).
• Responsible for SAP Security architecture, configuring and designing the SAP roles in S/4HANA.
• Administered Security and possess knowledge, skills, and experience in BW and HANA security administration.
• Providing Governance expertise to include Risk Management and Compliance (GRC).
• Created customized roles in HANA Database Developers, Modelers, Technical Administrators, Power and End users.
• Efficiently driven restarts of application and DB instances, Analyze ABAP Dumps, User Management, Maintain SAP Profile parameters, apply SAP License, Schedule Batch Jobs.
• Handling Production issues and communicating to customer’s status on Incidents and Planned activities through EACO calls.
• Planning and execution of HANA revision upgrades.
• Documentation of Standard Operational Procedures for Administrators and Help Desk.
• Solution Manager 7.2 - Service desk, Technical monitoring, Business process monitoring, (BPMN)Solution Documentation, Charm.
• Conducting workshops for requirement gathering.
• Design and configuration documentation
• Customer weekly review meetings
• Status reporting to stake holders
• Offshore, on-site co-ordination for system configuration
• Issue resolution for the configuration of Solution Manager 7.2
• Project schedule and risk mitigation
• Service Now (third party ticketing tool) integration with Solution Manager.
• Operations control center(OCC)
• Solution manager test suite.
• SAP Success factors integration with Coud

SAP BASIS Consultant

Confidential, Atlanta, GA

Environment: ERP 6.0, SAP HANA 1.0 SPS 09, RHEL6.2, SUSE 11, Windows, Oracle 11g, 12c.

Responsibilities:

• Responsible for Install/Configure/Support the operations of ECC/CRM/BI running on Oracle (10.x/11g/12c) and SAP HANA 1.0 SPS 09 over SLES 11.
• HANA 1.0 Sps09 Installation and Configuration
• HANA Backup Configuration
• HANA System refresh
• HANA Multi-tenant database creation
• HANA database conversion from MCOD to Tenant databases
• High availability setup for HANA databases
• HANA system replication configuration and troubleshooting the Replication issues.
• Played a key role in migrating Oracle database to HANA1.0 SPS 09 for ECC 6.0 EHP7
• Efficient in driving and troubleshooting issues during migration of HANA database.
• Worked exclusively on performance optimization for application and database servers.
• Work with Business and technical clients to make sure the availability of applications across all the environments.
• Worked on Installation/Configuration/Support for Solution Manager 7.2
• Single handedly manage/configure/install/Train my peers to monitor the applications centrally with Solution Manager 7.2.
• Expertise in maintaining runbooks for operations support of ECC, CRM, BI.
• SAP Upgrades (ECC 6.0 to Ehp7 & PI 7.1 EHP1) and Information steward integration. S/4 HANA landscape setup with TDI approach and SAP Performance testing & tuning.
• Setup HANA HA/DR using system replication (Across Data Centers) and Handled Best Practices Implementation for HANA and DR.
• Configure and Setup SLT system for Replication to HANA Database using MDC.
• Work with on-shore and offshore support teams on 24X7 on call rotation to maintain scalability of applications.
• Manage/CO-Ordinate/Approve production Change Requests using Transport Management.
• S/4 Hana finances/4 Hana logistics installation and migration
• S/4 Hana finance functional configuration /SAP -FICO
• Bw/4 Hana installations
• Installation/Configuration/Administration of HANA-DB1.0 SPS11/12 - Hana 2.0 SPS01.
• Installed ERP6-EHP7/EHP8 with S/4 HANA and configured S/4 Hana (1503, 1511, 1605,1610).
• SAP Hana 1.0 SPS12 and 2.0 SPS01 installed and configured Multitenant Databases containers.
• Lead Cloud Technical Consultant for SAP Hana Enterprise Cloud (HEC).
• System Builds and upgrade of S4Hana 1503, 1505, 1508, 1605, 1511, 1610, Fiori, Business Objects,
• Sap Cloud Connector, Hana Cloud Agent, SLT, PI, Solution Manager 7.2, SAP BW
• SAP Hana Installation & Administration, Hana Migration using DMO,
• Installation/Configuration/Administration SLT server on ECC 6.0 with SAP/PeopleSoft as source
• System for HANA migration and Migration Data moved into Dynamic Tiering server.
• Execution of Backup/Recovery/Fail Over and version upgrade of HANA SPS06, Execution of Data migration from MS-SQL, Oracle to HANA SPS08
• Installation/Configuration/Administration Solution Manager with connections to other systems,
• Installation/Configuration/Administration of BW 3.5, NetWeaver BW7.00/BW 7.11, BI,
• DS/IPS(CMS), BPC 10.1,TREX, BW7.4 with HANA.

SAP BASIS Consultant

Confidential, Woodland hills, CA

Environment: SAP ECC, CRM, SCM, BI, NW 7.0, BO 4.0, ESXI 5.0, BW 7.0/7.3/7.4, SAP OPENTEXT ECM 1.0, UNIX, RHEL 5&6, Windows, Oracle, MaxDB, MS SQL

Responsibilities:

• Support SAP Upgrades (ECC 6.0 to Ehp7 & PI 7.1 EHP1) and Information steward integration.
• Manage operational support systems for S/4 HANA landscape setup with TDI approach and SAP Performance testing & tuning.
• Handled Best Practices Implementation for HANA and DR. Configure and Setup SLT system for Replication to HANA Database using MDC. Setup HANA HA/DR using system replication (Across Data Centers).
• BO 4.0 Installation and configuration and Administration. BOBJ Administration (CMC, Job scheduling, Backup, Roles, Authorization, security). Developing BO reports with WEBI.
• Design VMware SDDC landscape for SAP platforms, Migration approach for P2V migrations to VMware.
• Prepare Infrastructure Design Document to complete landscape including Operations, Disaster Recovery, Security Aspects of SAP systems.
• Install/Migrate/Export BW to HANA using SWPM approach and Scale out setup on to HANA DB. In-depth experience of R3load, R3dlctl functioning.
• Migration of SAP landscape from Unix to Linux. Install application servers on VMware, ESXi 5.5.
• In depth experience on Migmon, Presplitter and splitter hint. Export and Import using System copy method.
• Prepares standardized documentation to cover installation, maintenance, and recovery procedures.

Confidential

Environment: SAP R3 4.6C, Solution Manager 4.0, Web AS 6.10,6.20, NW 7.0, NW 7.30, Windows Server 2003.

Responsibilities:

• Responsible for all aspects of SAP Basis Administration, system installation, upgrades, database management.
• Install/Configured and maintained Enterprise Portal 7.0. JVM switch from Vendor to SAP JVM4.0. Windows/Portal SSO Setup via AD, SNC, SAML, secure client, PKI card.
• Install ECC (6.0)/SCM (7.0), Integration with APO, Upgrade CRM from 7.0 to 7.30.
• Install and configure Solution Manager 7.0 to integrate with managed systems.
• SAP Solution Manager implementation activities like Installation, Post installation activities, Technical Monitoring for different SAP components like ABAP, Java, HANA, MS SQL, EWA configuration, MOPZ, Maintenance Planner
• Over-all responsibility of Solution Manager Landscape, its availability, performance, administration and assessment of all associated risks.
• System Copy/refresh for BIW, XI, EP, CRM, CE and APO systems.
• SAP Performance Testing including UAT and integration testing.
• Table re-organization and DB maintenance activities.
• Restore & Recovery of offline and online backups.
• Administering Users using Central User Administration.
• Administering Roles and Profiles.
• ABAP Dumps and System Logs analysis.
• Applying SPAM/SAINT Update includes Plugin’s and Support packs.
• Transport Administration, System Health checks, DB Administration, Client admin.
• Perform activities based on Early Watch Report recommendations.
• Planning online, offline and complete file system backups with OS teams based on requirements.
• Early Watch Alert analysis and implementation of EWA recommendations.
• Performed Security audit on ECC systems.
• Performed new system build by using a clone of Production system to support the EHP upgrade project.
• Configured and reviewed reports for entire landscape and executed the recommendations.
• Provided End-to-End support for Compass Group client landscape, troubleshooting critical issues, Responsible for SAP security.
• Ensured all the required process documents are created and updated it when a change is happened, and team is following the same.
• Troubleshoot production issues by investigating Applications and Databases.
• Drive production incidents to resolution.
• Work with developers to fix root cause on recurring issues.
• Drive 911(emergency) releases.
• Document steps for resolving productions issues in the form of Standard Operating Procedures