SUMMARY

• Used SAP, effectively monitored, researched, and cleared 80% of the department deduction accounts which averaged $40M per year.
• Performed or coordinated the mass maintenance of customer master data in SAP or BASIS to improve the integrity of the customer master data.
• Managed the daily lockbox process into SAP.
• Reviewed accuracy and compliance with corporate policies. Input employee expense reimbursements and indirect expense vouchers into SAP.
• Created, maintained, updated and analyzed SAP Master Data.
• Managed distributor chargeback claims, deductions, sales tracings and sales adjustments in SAP system.
• Managed deductions in SAP and encompassing large volumes of transactions.
• Processed receivables and payables accurately using SAP system
• She used SQ01/SAPin her current project to run reports for customer, vendor and items.
• Coordinated with all appropriate departments as necessary in the master data management process.
• Investigated/researched/documented and problem solve issues encountered with data management processes.
• Maintained or developed new procedures for master data processes.
• Performed analysis and data clean up to maintain consistent and accurate data.
• Analyzed, reviewed, updated, edited, cleaned, and ensured accuracy of vendor/customer data.
• Monitored the vendor/customer master file in order to identify obsolete accounts, duplicate accounts, and incomplete or inconsistent vendor/customer master data.
• Performed or coordinated the mass maintenance of customer master data in SAP or BASIS to improve the integrity of the customer master data.
• Analyzed and investigated customer data to merge duplicate records in preparation for system upgrade.
• Manipulated, cleansed & processed data using Excel and Access.
• Proficient in Microsoft Word/Excel, Visio, PowerPoint, Access.

TECHNICAL SKILLS

SAP ECC: FI/CO, Business Intelligence (BI) 6 SAP R/3 implementations, Hyperion

Microsoft: Word, Excel, PowerPoint

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

SAP Master Data Analyst

Responsibilities:

• Coordinate with all appropriate departments as necessary in the master data management process.
• Investigate/research/document and problem solve issues encountered with data management processes.
• Maintain or develop new procedures for master data processes.
• Resolve customer and product hierarchy inconsistencies.
• Perform analysis and data clean up to maintain consistent and accurate data.
• Analyze, review, update, edit, clean, and ensure accuracy of vendor/customer data.
• Monitor the vendor/customer master file in order to identify obsolete accounts, duplicate accounts, and incomplete or inconsistent vendor/customer master data.
• Perform or coordinate the mass maintenance of customer master data in SAP or BASIS to improve the integrity of the customer master data.
• Manipulate, cleanse & process data using Excel and Access.
• Proficient in Microsoft Word/Excel, Visio, PowerPoint, Access.
• In control of daily maintenance and set - up of rebate/trade spending programs, and assuring accuracy of data entered into OLX system is in alignment with the approved program.
• Run sales history and recaps on customer Tradespend programs to facilitate payment of refund.
• Responsible for submitting Tradespend vouchers to payables for timely payment of programs or services.
• Handle inquiries from Sales team as they relate to customer deductions and expenses within assigned sales channel.
• Managed chargeback claims, bill backs, deductions, sales tracings and sales adjustments.

Confidential, Atlanta, GA

SAP Analyst

Responsibilities:

• Managed the daily lockbox process into SAP.
• Processed daily payments, recovered charge backs and ensured compliance with domestic/international laws.
• Ensured timelines of the processing of transactions related to reimbursement approval of expenses and prepare monthly reports.
• Monitored and reconciled payments and general ledger accounts.
• Researched reconciling items and performed root cause analysis to prevent recurrence.
• Prepared monthly journal entries related to accounts receivable.
• Managed credit card requests from customers and made timely payment postings.
• Provided support to customer service representatives through training and by researching accounts receivable and sales tax related issues.
• Reviewed accuracy and compliance with corporate policies. Input employee expense reimbursements and indirect expense vouchers into SAP.
• Provided audit assistance to Internal Audit Department and Disbursements Manager.

Confidential, Atlanta, GA

Master Data & Claim Analyst

Responsibilities:

• Created, maintained, updated and analyzed SAP Master Data.
• Managed distributor chargeback claims, deductions, sales tracings and sales adjustments in SAP system.
• Analyzed and investigated customer data to merge duplicate records in preparation for system upgrade.
• Optimized data quality by performing data scrubbing and utilizing client data standards to ensure process improvement strategies were properly implemented.
• Assisted with identifying source of the required data elements in the current legacy systems.

Confidential, Atlanta, GA

Financial Officer

Responsibilities:

• Reviewed and analyzed weekly and monthly reports and reconciliations for completeness and accuracy.
• Managed all budgetary and fund raising activities.
• Created strategic/funding plans, raised public awareness, conducted community outreach, and trained.
• Verified the expenses and disbursements of claimed by donors.

Confidential, Atlanta, GA

SAP Analyst

Responsibilities:

• Managed deductions in SAP and encompassing large volumes of transactions.
• Prepared weekly and monthly management reports with supporting schedules.
• Researched and resolved coupon, pricing, penalty, freight and outstanding deductions and provided recommendations.
• Identified root cause and work cross functionally to eliminate customer deductions.
• Monitored and reviewed complex financial transactions in order to assist management, especially sales, and affiliate brokers.
• Reviewed customer care service and performance and reconciled customer’s account.
• Took the initiative to improve accounting systems and resolved root causes in deduction issues resulting in reduction of discrepancies.
• Organized and distributed work assignments among staff of the accounts’ department ensuring efficient operation, adequate controls and necessary back-up capacity.
• Implemented and maintained coupon, unsalable and miscellaneous freight charges/discounts.
• Effectively negotiated with customers to achieve recovery and made decisions in invalid deductions.

Confidential, Atlanta, GA

SAP Analyst

Responsibilities:

• Managed processing and posting of high volume cash payments to customer invoices.
• Processed receivables and payables accurately using SAP system.
• Posted daily customer payments from lock boxes, daily deposit, wire transfers and electronic funds transfers. Resolved complex cash application issues.
• Reviewed aging reports, reconciled general ledger account balances.
• Generated and analyzed refund reports. Recommended solutions and resolved issues.
• Performed daily and monthly reconciliation of assigned customer refund and ensure accuracy.
• Processed credit card charge backs due to customer being overcharged, dissatisfaction with the product or service that was charged.
• Trained and supervised tasks of temporary employees.