SUMMARY

• SAP Basis NetWeaver Certified Technical Architect with over 20 years of IT experience with various clients.
• Strong knowledge in Net Weaver/HANA Basis platform with all phases of a project, from the initial Blue Print to the post Go - Live support.
• Excellent skills on communication, team working, and fast learning, interaction with leadership, technical support to consultants and participated & lead all phases of implementation, both on end-to-end SAP projects, and projects where functionality is added to an already operational system, such phases includes customizing system settings, defining and evaluating, testing prototype environments, and Basis user training, support during go live, live system analysis for solving specific problems.
• SAP/Basis/HANA Administrator with over twenty years of total experience exclusively on SAP R/3, NetWeaver, HANA 1 & 2 and Portal/Java Administration including database administration.
• Very good experiences in upgrading ECC/BI systems have experience in upgrading EHP3 to EHP7.
• Solution Manager 7.1 ChaRM setup and Content Activation.
• Solution Manager 7.2 SPS 06, Configuring alerts, Manage systems and Monitoring.
• Migration of BI 7.01 SP12 system to HANA 1, using DMO, OS-DB Migration.
• Provided Operational Excellence in the areas SAP HANA, SAP ECC, SAP BODS and Information Stewart Administration, SAP Basis, Monitoring, Database.
• Installation & Administration of SAP HANA, Performed HANA Backup and Recovery.
• Provided a highly customer focused service to the end users ensuring their procedures and processes.
• Arranged regular meetings, assignment of tasks, and coordination with other technical teams like DB/OS/Storage and delegated work to team members
• Experience in system copy/refresh, maintenance, troubleshooting issues.
• Experience in disaster recovery process DR, database administration, performance tuning, kernel upgrade, user, spool and client administration, change management, SAP batch job administration, Redwood job scheduler, RFC connection set-up, and SAP OSS notes & Support pack upgrade.
• Managed teams during different projects/assignments and coordinated with functional/business teams to understand their specific requirements.
• Delegating team members for supporting various technical activities, Good communication skills, team player and quick learner.
• Experience with operating systems including IBM AIX, Sun Solaris, HP-UX and Windows 2000/2003.
• Experience in installing SAP R/3 (ECC 6.0 ABAP + JAVA), SAP NetWeaver, Portal and SAP BW/BI and WAS (Web Application Server) 6.40.

TECHNICAL SKILLS

ERP: SAP R3 4.6C, 4.7 and ECC 6.0, NW04, NW04s, NW 7.0, NW 7.40 ABAP and Java Stack, SAP BW 3.5, BI 7.0, Portal 7.0, TSW IS OIL, SCM, SRM 7.0/NW7.02

SAP Tools: Redwood, Solution Manager 7.0, Compliance User Provisioning (CUP), Central User Administration (CUA), Computer Aided Testing Tools (CATT), Application Link Enabling (ALE), Profile generator (PFCG), JAVA Visual Administrator, SAP Management Console, Config tool, SAP Internet Transaction Server (SAP ITS), Internet Communication Manager (ICM) SAP Web Dispatcher.

Data Management: Oracle, DB2, SQL Server, MS-IIS 5.0, Apache 1.3.9, Windows 2000/2003

Operating Systems: UNIX (AIX, HP-UX, Solaris), LINUX /Red Hat, Windows.

PROFESSIONAL EXPERIENCE

Confidential, Waukegan, Illinois

Senior SAP BASIS/ NetWeaver Administrator

Responsibilities:

• SAP Certified NetWeaver Administrator.
• Currently working on SAP Solution Manager upgrade 7.1 SP 14 to 7.2 SP 06, ECC MDG 9.0 Install and 9.1 Upgrade (EHP8).
• Recently upgraded SRM/ECC EHP7 SPS 15.
• Installed and maintained BODS IPS, DS, IS.
• Successfully upgraded number of systems from EHP3 to EHP7 in multiple landscapes.
• Installed/upgraded number of SAP Language packages by using SMLT.
• Upgraded ST-PI and ST-API using SPAM/SAINT,
• Applied SAP related OSS notes, security related SAP notes.
• Installed SAP NetWeaver 7.0 ABAP + JAVA on HPUX/Oracle
• Performed Kernel upgrades, local client creation/deletion also remote/local client copy.
• Upgraded Vistex from 60A to 60E SPS02.

Environment: HP-UX Oracle 11.2/12c, SAP ECC 6.0, NW, 7.0, 7.4, SRM, Solution Manager 7.0

Confidential, St Louis, Missouri

Senior SAP BASIS/ Netweaver Administrator

Responsibilities:

• SAP Certified NetWeaver Administrator.
• Currently working on ECC EHP7 SPS 15. Portal 7.02 SP11.
• Successfully upgraded number of systems from EHP3 to EHP7 in multiple landscapes.
• Performed SAP HANA Migration/upgrade, SAP Support Pack upgrades.
• Performed HANA Backup and Recovery.
• Trained on SAP NetWeaver Portal System Administration EP200 at SAP America.
• Installed SAP NW CE (Composite Environment). 7.2
• Configured the Federated Portal Network.
• Configured the CCMSPING alerts on Solution Manager.
• Installed support packs BI-CONT, IS-OIL etc.
• Installed GTS SLL-PI plugins/addons on ABAP + JAVA system.
• Performed system copy/refresh, disaster recovery process DR.
• Performed SAP License Audit on all the related systems.
• Performed troubleshooting of ABAP + JAVA stack.
• Analyzed EarlyWatch reports and performed corrective measures suggested by the EWR.
• Installed Enhancement Package, Support Packs, add-on packages and SAP Notes.
• Provided Transport Management System (STMS) configuration maintenance and support.
• Provided SAP BASIS support for fast issue resolution on client environments.
• Applied support packages for ABAP and Java stacks using SPAM and JSPM.
• Applied kernel patches and database patches for different SAP components.
• Upgraded Master Data Governance MDG-F, MDG-M.
• Performed day-to-day support (problem tracking and resolution), user management, change management and control CMC, system monitoring, backup/restore strategy, high-availability, & disaster recovery DR.
• Performed SAP user administration including creating new users, locking/unlocking users, and resetting passwords GRC Compliance User Provisioning (CUP).
• Stopped and restarted SAP application servers and SAP database instances during emergency, scheduled, and planned maintenance window.
• Provided knowledge transfer and technical mentoring and documentation of all the BASIS activities.
• Performed set up of CCMS Monitoring using Solution Manager and installation of Solution Manager. Used Solution Manager Maintenance Optimizer.
• Performed background job configuration, monitoring, and maintenance.

Environment: IBM AIX 5.3, 6.1, Oracle 9.2/10.2/11.2 , SAP ECC 6.0, NW04, 7.0, 7.4, SRM, Solution Manager 7.0

Confidential, Tuscaloosa, Alabama

Senior SAP BASIS/ Netweaver Backup Administrator

Responsibilities:

• Maintained and managed SAP Enterprise Landscape on cluster servers.
• Provided technical assistance in performance tuning and stress testing for QAS and PRD.
• Provided Transport Management System (TMS) configuration maintenance and support.
• Moved transports to clients in SAP Landscape (DEV, QAS, and PROD and TRNG).
• Gained working/supporting knowledge of IXOS, Right FAX, Call Buttons and SAP Console.
• Performed client creation, copy, export/import, and system copy/refresh from PRD to QAS.
• Performed data archiving to reduce the amount of time and effort required for systems administration back-ups, client copy, upgrades, month-end processes.
• Provided SAP BASIS support for fast issue resolution on client environments.
• Provided Oracle database administration including scheduling daily backups, adding data files, transaction log files, and database health check on daily basis.
• Participated in Oracle 9.2 to 10.2 upgrade and Netweaver s.
• Applied support packages and OSS Notes for different SAP components and R3 using SPAM/SAINT.
• Applied support packages for ABAP and Java stacks using SPAM and JSPM.
• Applied kernel patches and database patches for different SAP components.
• Performed day-to-day support (problem tracking and resolution), user management, change management and control, system monitoring, backup/restore strategy, high-availability, and disaster recovery.
• Provided daily systems monitoring using CCMS to ensure SAP R/3 systems stability and integrity
• Performed SAP user administration including creating new users, locking/unlocking users, and resetting passwords.
• Created and assigned role (PFCG), user maintenance (SU01), and mass user administration (SU10).
• Supported, administered, and troubleshot the SAP Console.
• Performed printer (spool) administration (SPAD/SP01) and checked consistency of performance (SPAT).
• Stopped and restarted SAP application servers and SAP database instances during emergency, scheduled, and planned maintenance window.
• Performed set up of CCMS Monitoring using Solution Manager and installation of Solution Manager.

Environment: Sun Solaris 10, Oracle 8i/9.2/10.2, R/3 4.6C/4.7, NW04, Solution Manager 4.0

Confidential

System Administrator

Responsibilities:

• Support and Administration Overview of the project: Mas 90 AdministratorResponsibilities / Accomplishments: Network/Windows Administrator
• Very good knowledge and experience with IBM compatible personal computer system technologies, peripherals including Workstation Desktops, Laptops operating systems
• Day-to-day help desk activities include Troubleshooting and Maintenance.
• Handled application software, using LAN/WAN or telecommunications networks andremote Administration.
• Installed anti-Spam, anti-Virus programs, recovery procedures, and installation procedures.
• Capacity planning for Instance creation and on-going resource planning and troubleshoot Networking problems.
• Implemented database backup and recovery plans. Setting up BACKUP/RESTORE and disaster recovery procedures to ensure minimal downtime and data loss.

Environment: Mas90, Win NT/2000/2003/XP, Oracle8i

Confidential

SAP BASIS/Security Support Consultant

Responsibilities:

• Maintained and managed SAP Enterprise Landscape on cluster servers.
• Provided technical assistance in performance tuning and stress testing for QAS and PRD.
• Provided Transport Management System (TMS) configuration maintenance and support.
• Moved transports to clients in SAP Landscape (DEV, QAS, and PROD and TRNG).
• Gained working/supporting knowledge of IXOS, Right FAX, Call Buttons and SAP Console.
• Performed client creation, client copy export/import, and system copy/refresh from PRD to QAS.
• Performed data archiving to reduce the amount of time and effort required for systems administration back-ups, client copy, upgrades, month-end processes.
• Provided Oracle database administration including scheduling daily backups, adding data files, transaction log files, and database health check on daily basis.
• Participated in Oracle 9.2 to 10.2 upgrade and Netweaver s.
• Installed SAP R/3 Enterprise and BW systems Unicode/Non-Unicode with J2EE Engine.
• Applied support packages for ABAP and Java Stacks using SPAM and JSPM.
• Performed day-to-day support (problem tracking and resolution), user management, change management and control, system monitoring, backup/restore strategy, high-availability, and disaster recovery.
• Provided daily systems monitoring using CCMS to ensure SAP R/3 systems stability and integrity.
• Created and assigned security role (PFCG), user maintenance (SU01), and mass user administration (SU10).
• Performed SAP XI installation on HP-UX and SLD on separate WAS 640.
• Implemented XI into system landscape and set up SAP XI administration.
• Used SAP XI and monitored traffic and implemented XI Alerts through CCMS.
• Provided printer (spool) administration (SPAD/SP01) and checked consistency of performance (SPAT).
• Gained exposure on BW surveys, remote cubes, and BW statistics.
• Provided background job configuration, monitoring, and maintenance

Environment: Windows NT, UNIX Solaris, Oracle 8i/9.2, SAP R/3 4.6C/4.7, BW, NW04s

Confidential

SAP BASIS/Security Support Consultant

Responsibilities:

• Performed successful installation of SAP R/3 4.7, ECC and NW04s.
• Participated on the team working on the joint partnership to offer 24x7 offshore services for SAP-SI and SAP America’s AMS business particularly in the BASIS/Security.
• Administered R/3/R/3 Enterprise/ERP systems, Solution Manager, Enterprise Portal, Solution Optimization, and 2nd Level support areas.
• Performed client administration, client copy, user maintenance, locking/unlocking users.
• Provided instance maintenance, created and managed new operation modes for instances.
• Provided analysis, debugging, and troubleshooting of R/3 errors using ABAP dumps and system log.
• Provided instance profiles, operation modes, performance monitoring and tuning at various levels including OS, DB and R/3 application.
• Performed installation in R/3 add-ons, patches, kernel patches.
• Installed and configured Internet Information Server, Internet Transaction Server (ITS) with AGATE and WGATE.
• Provided CCMS monitoring, memory, and update service management, checking buffering.
• Created user accounts and assign roles and profiles and transport route and system landscape using STMS.
• Managed tables and increases the table’s spaces as well.
• Gained the ability to analyze security errors and run trace using SU01.
• Provided database performance, system workload, monitoring roll, paging and external memory, checking unused memory, generating performance reports.
• Applied OSS Notes, support packages, kernel patches, and upgraded plug-ins.
• Performed background job management/client administration.
• Performed spool administration/backups.
• Installed SAP R/3 4.7C on Windows 2000 Server system.
• Created user accounts and assign roles and profiles.
• Troubleshot logon, printer, and other system issues on a daily basis.

Environment: Windows 2K, UNIX AIX 5.3, ORACLE 8i, SAP R/3 4.6C, BW and SAP NW04s

Confidential

SAP BASIS Technical Support Consultant

Responsibilities:

• Provided L1 and L2 technical support for SAP Solutions Networks.
• Resolved routine security problems and coordinated resolutions.
• Maintained current Transport Management System (STMS) and moved transport requests on weekends and after business hours.
• Documented customer issues in Remedy call center application.
• Troubleshot, diagnosed, and resolved customers issuesin timely fashion.
• Created user queries and performed problem troubleshooting.
• Escalated calls toL3 technical support, supervisors, and customer relations.
• Performed documentation of standard operating procedures (SOP).
• Attended daily, weekly and monthly meetings with client to discuss current issues, concerns and challenges.
• Provided Transport Management System (TMS) configuration maintenance and support.
• Moved transports to clients in SAP Landscape (DEV, QAS, and PROD and TRNG).
• Applied support packages and kernel upgrade using SPAM and Note Assistance.
• Provided Oracle database administration including scheduling daily backups, adding data files, transaction log files, and database health check on daily basis.
• Performed daily systems monitoring using CCMS to ensure SAP R/3 systems stability and integrity.

Environment: UNIX/AIX /Windows NT/2000, Oracle 9.2, SAP R/3 4.6C, Siebel 7