SUMMARY:

• Strategic Planning: Championed the development and execution of strategies that aligned IT and business objectives.
• Business Acumen: Led solution development, business system integration, data center and database migration, and VoIP implementation projects to drive down costs and to strengthen financial performance/ROI.
• Leadership: Trained and directed technical teams, fostering innovation, commitment to excellence, and integrity to attract, develop, and retain high - caliber talent.

TECHNICAL SKILLS:

Operating Systems: Microsoft Windows, UNIX

Platforms: Office 365, Azure Classic and Resource Manager, Active Directory, Microsoft Exchange, Microsoft SharePoint Server, SQL Server, Epicor Prophet 21 ERP, DB2, Oracle, SAP R/3 ERP, IIS, Tomcat

Services: Azure Active Directory, Microsoft Active Directory Federation Services (ADFS), Microsoft AD-Connect

Languages: PowerShell, Java, JavaScript, Visual Studio, Visual Basic, PL/SQL, UNIX Shell Scripting (BASH)

Networking: LAN/WAN, TCP/IP, DNS, DHCP, SMTP, SSL, SSH, NFS, LDAP, WPA, RADIUS, Cisco IOS, wLAN, VoIP

Hardware/Tools: Symantec Backup Exec, SharePoint, IBM pSeries, Dell PowerEdge/PowerVault, EMC SAN, Cisco Call Manager, Warehouse Management System (WMS)

Methodologies: ITIL V3, SDLC, Waterfall, Agile

PROFESSIONAL EXPERIENCE:

Confidential - Middletown, Delaware

President

Responsibilities:

• In a Fractional CIO capacity, assessed and managed Electronic Data Interchange (EDI) project for Electrical Supply Distributor using Epicor’s Prophet 21 ERP. Project was identified as a high priority due to the assessment that return on investment (ROI) would be less than 6 months from go-live and the many organizational benefits that would ensue from a tightly controlled and managed supply chain.
• Assisted customer’s IT support partner in determining performance issues with ERP database, and assisted on moving development database to Microsoft’s Azure platform.

Confidential - Salem, New Jersey

Director, Enterprise Operations

Responsibilities:

• Oversaw and managed, in both a leadership and technical capacity, the deployment of Office 365. First phase which consists of SharePoint Online, Exchange Online, Skype for Business (Hybrid) and OneDrive for Business is 50% complete with a November 2017 scheduled completion date.
• Performed all technical work around implementing Microsoft’s AD-Connect. Successfully synchronized over 10,000 objects with no errors. Integration also allowed AD-Connect to write back Office 365 password changes to on premise 2008 R2 Active Directory.
• Performed all technical work to setup a Hybrid install of Microsoft Exchange 2010 to allow mailbox migrations to Exchange Online for 10 domains. My staff and I were able to move 400 mailboxes without issues.
• Performed all technical work to deploy Microsoft’s Active Directory Federations Services (ADFS) to facilitate single sign -on capability, ADFS cluster is hosted in Azure and has met a service level agreement of 99.99999% uptime.

Confidential - Newport News, Virginia

Director of Information Technology

Responsibilities:

• Oversaw, managed and performed technical duties for a conversion from Microsoft Exchange 2003 to Microsoft Exchange Online, moving 600 mailboxes without any interruption in service. The move to Office 365/Exchange Online negated the need to buy hardware and software to refresh an Exchange 2003 cluster, the net savings the first year was $140K.
• Deployed Microsoft AD-Connect and Microsoft Active Directory Federation Services, to facilitate synchronization of Active Directory accounts/passwords and single sign-on
• Lead technology refresh of network and server infrastructure, deploying new routers, network switches and moving server infrastructure to Windows Server 2012 R2 from Windows Server 2003.

Confidential - Chesapeake, Virginia

Operations Manager

Responsibilities:

• Spearheaded implementation of Professional Services Administration solution, given one month to learn and deploy to all facets of the company. One year after deployment we saw utilization at 85% and increased net profit by 45%

Confidential - Newport News, Virginia

IT Service and Delivery Manager

Responsibilities:

• Instituted ITIL infrastructure management practices and processes enterprise-wide, including at outsourced service desk offering 24x7x365 escalation and support services with a year over year savings of 30K.

Confidential - Newport News, Virginia

IT Operations and Project Manager, Global Business Applications

Responsibilities:

• Appointed to Executive Committee to formulate operations and growth strategies and developed fully aligned IT initiatives. Managed teams of up to 20 resources in all facets of technology operations and IT projects. Coordinated IT communications and oversaw interaction between technology and business groups. Trained and mentored technical staff. Planned and managed IT operating and project budgets as well as resource requirements.

Confidential - Marlton, New Jersey

IT Integration Manager

Responsibilities:

• Led 3 - 10 resources in requirements analysis, specification documentation, and SAP-based technology integrations.

Confidential - Hammonton, New Jersey

Systems Administrator

Responsibilities:

• Oversaw integration of UNIX-AIX infrastructure and migration of legacy business systems in expedited time frame.