Product Owner/salesforce Consultant Resume
New York, NY
SUMMARY:
- 13+ years of IT experience.
- 8+ years of experience working as Salesforce Consultant - played different roles according to the need of the day and based on business/tech model of the organizations
- Currently working as Product Owner/ Salesforce Consultant on the agile environment
- I am an experienced Lead Technical Architect who led and managed offshore teams and I am still managing the tech partners.
- Well versed with Object Oriented Programming language.
- Experienced in understanding the business end to end processes and Apt in designing technical solutions.
- Experienced in remodeling the system to make the system more scalable giving the best architectural solutions.
- Experienced hands-on salesforce configurator
- Constantly learning the new features evolved related to the salesforce products in the market that can be used for implementing the right solutions for any given business model
- Have always followed the SDLC whether it is waterfall model or Agile
- Experienced in building batch or real time integrations.
- Experienced in writing user stories as per the agile methodology
- Experienced in leading team through the deployments in achieving the intensive timelines of a project
- I am team player, self-starter, have the ability to multi-task, very detail oriented and have good communication skills.
PROFESSIONAL EXPERIENCE:
Confidential - New York, NY
Product Owner/Salesforce Consultant
Responsibilities:
- Gathering the business needs/requirements, analyzing the use case scenarios and formulating the requirements into user stories
- I am using rally for user story creation/updates and for monitoring the activities
- Working with the scrum teams closely to get the user story accomplished in the desired way
- Working with PFA’s to make sure the solutions proposed are scalable
- Created process documents, meta data sheets and data dictionary according to the need of the business or tech requirement
- As a product owner I am responsible for doing the UAT Testing so as to sign off the tech build
- I do the Production validation to ensure that the deployment was successfully done even before the announcement of launch is sent out to the end users
Technologies Used: APEX, Visual Force, Salesforce.com.
Confidential - New York, NY
Business Technical Architect
Responsibilities:
- Worked as an Application Architect with Enterprise Growth team that supports the Foreign Exchange Business Group
- Always involved in the End to End Project Discussions
- Involved in getting SAR approvals for the salesforce projects proposed by the Foreign Exchange Business
- Worked on the Road map to Success of FXIP Salesforce by Refactoring the code that has already been built
- Building strategy for sandbox management by introducing Informatica Cloud Data management process to FXIP (Foreign Exchange International Payment) Group
- As a Technical Lead /Architect I participated in analyzing the change management requests submitted by various business champions
- Identified the key reason of the sync issues between the FXIP Salesforce system and the FXOP’s transaction operational system
- Created Data dictionary and Technical documentations for the FES Salesforce System
Technologies Used: APEX, Visual Force, Salesforce.com.
Confidential - Austin, TX
Salesforce.com Consultant
Responsibilities:
- I played the role of a Salesforce Consultant and SME
- Lead Offshore team of 10 ppl
- I was involved in all the business requirement gathering session (Scope CRP sessions)
- Did the Analysis of all requirements understood business needs and provided solution with LOE
- Worked on POC as per the analysis session and business requirement
- Was a key participant of the Design CRP sessions
- Created FDD and Presentation for the Design CRP sessions
- Gave the design presentations to the business and worked in getting the sign off
- Worked on the data modelling of new requests and entities
- Worked with SaasPMO tool for updating capabilities and mile stones
- Worked with the Business and resolved all their day to day issues
- Helped the offshore team in all the design, build and testing activities
- Created Build documents for Build CRP sign off
- Reviewed the code before testing
- Created Test cases for SIT
- Uploaded the test cases in ALM
- Done the testing for several teams in HP
- Attended all the Pre UAT sessions to ensure the readiness of the system for UAT
- Helped Business for UAT team for performing their testing
- Gave User by giving demo of what is going to release in the implementation
Technologies Used: APEX, Visual Force, Salesforce.com.
Confidential - Phoenix, AZ
Salesforce.com Technical Lead/Architect
Responsibilities:
- I played the role of a Technical Architect / Tech Lead /Tech Manager
- I was the only one onsite contact and I have lead a team offshore
- I was part of the analysis, design and build sessions of Salesforce.com CRM application implementation for Confidential OPEN team
- I was involved in all the business requirement gathering session
- Did the Analysis of all requirements understood business needs and provided solutions
- Did the POC for the Business Team as per the analysis session
- Created Data Models and Structure of the Application with all the relationships required
- Helped the Business Analyst in framing the K245 requirement document
- Created the Design Document with the Architecture diagrams
- Created the Solution workbook for building the requirements
- Worked with the Business and resolved all their day to day issues
- Performed all the Salesforce Administrator activities like creating reports, users, roles, profiles etc.
- As a Tech Lead and Tech Arch helped and guided the offshore team in all the build activities
- Reviewed the code before testing and implementation
- Created New Sandboxes for testing and development for different projects
- Created Test cases for component and assembly testing
- Uploaded the test cases in QC
- Helped the SIT team and UAT team for performing their testing
- Updated QC with Test results
- Gave User by giving demo of what is going to release in the implementation
- Created deployment change set in Salesforce and deployed from one sandbox to other for testing and also from test to production
- Did data uploads and data migration
- Created Reports and Dashboards for the Business teams
- Implemented major data migration related projects
- Worked late hours as per the demand of the projects
Technologies Used: APEX, Visual Force, Salesforce.com.
Confidential - Dallas, TX
Salesforce.com Consultant
Responsibilities:
- I played the role of a Business Analyst and got the business requirements to do the integration from pathways system to salesforce.com
- Went through each and every field of the pathways system and tried to Analyze the method of implementing the same in salesforce.com
- Designed the mockups based on the business requirements for integration and customization in salesforce.com.
- Implemented Salesforce.com for inception to deployment for sales division.
- Performed gap analysis and data analysis and re-engineered current process flows to achieve unified automated workflows between various on premise business systems and the Salesforce.com cloud applications.
- Designed and developed workflow rules, validation rules, apex triggers and classes and a host of customizations within Salesforce.com.
- Developed final rollout documentation and hand off documents for the engagement.
- Wrote Apex Classes which will check the synchronization during integration between the systems.
- Involved in Design, Development and Testing of the entire salesforce.com app
- Did the entire unit testing after the development.
- Deployed and migrated the code to both development and test servers and handled the maintenance of the servers.
- Created technical documentation for the all the pages developed
- Used SOSL and SOQL queries in web service calls
Technologies Used: APEX, Visual Force, Java Script, Salesforce.com, VB.NET, SQLServer.
Confidential - Boston, MA
.NET Technical Lead
Responsibilities:
- I played the role of a .NET Technical Lead and got the business requirements.
- Analyzed specifications and data flow among systems, participated in the Design Team and user requirement gathering meetings.
- Involved in developing Requirement model, Analysis Model, Design Model of the Project Designed the mockups from the requirement based on the business requirements.
- Created few custom objects, fields, tabs, folders and page layouts.
- Created the middle-tier classes in VB.NET
- Created Menus and tabs of the system using Web services.
- Maintained the error handling and checking procedure in utility library and used the .dll file in the website
- Performed gap analysis for the integration of salesforce.com with the .NET application
- Created Reports in the system using SSRS.
- Created Stored Procedures in SQL Server.
- Deployed and migrated the code to both development and test servers and handled the maintenance of the servers.
- Used Ajax validation controls and Ajax calendar control in the code
- Worked with ASP.NET Ajax control toolkit.
Technologies Used: VB.NET, ASP.NET, AJAX Toolkit, SSRS, and SQLServer.
Confidential - Mayfield Heights, OH
.NET Developer
Responsibilities:
- As a developer I was involved in designing and developing the entire System
- Designed the mockups from the requirement based on the business requirements
- Developed the web application in ASP.NET based on mockups
- Created the code for ASP.NET controls in C#.NET
- Maintained the error handling and checking procedure in utility library and used the .dll file in the website
- Created Stored Procedures in SQL Server
- Involved in Design, Development and Testing of the entire application
- Used Ajax validation controls and Ajax calendar control in the code
- Worked with ASP.NET Ajax control toolkit
- Designed and developed NUnit using C#
- Designed and developed XR Rules.
- Used TCANavigator to develop all the Pages, Layouts, Events and Actions
Technologies Used: C#, ASP.NET, XML, CSS, APEX, AJAX Toolkit, SQLServer.
Confidential
VB Developer
Responsibilities:
- Designed & developed forms to meet the user requirement by using several advanced
- Features like built-in functions and multiple form applications
- Created database tables and manipulated according to the needs of the application development.
- Coding and testing of stored procedures and database triggers using PL/SQL.
- Generated reports to meet the user requirements by using several reports like form report, Master-detail report and matrix report
Technologies Used: VB, ASP, Oracle, SQL, PL/SQL.