We provide IT Staff Augmentation Services!

Product Owner/salesforce Consultant Resume

0/5 (Submit Your Rating)

New York, NY

SUMMARY:

  • 13+ years of IT experience.
  • 8+ years of experience working as Salesforce Consultant - played different roles according to the need of the day and based on business/tech model of the organizations
  • Currently working as Product Owner/ Salesforce Consultant on the agile environment
  • I am an experienced Lead Technical Architect who led and managed offshore teams and I am still managing the tech partners.
  • Well versed with Object Oriented Programming language.
  • Experienced in understanding the business end to end processes and Apt in designing technical solutions.
  • Experienced in remodeling the system to make the system more scalable giving the best architectural solutions.
  • Experienced hands-on salesforce configurator
  • Constantly learning the new features evolved related to the salesforce products in the market that can be used for implementing the right solutions for any given business model
  • Have always followed the SDLC whether it is waterfall model or Agile
  • Experienced in building batch or real time integrations.
  • Experienced in writing user stories as per the agile methodology
  • Experienced in leading team through the deployments in achieving the intensive timelines of a project
  • I am team player, self-starter, have the ability to multi-task, very detail oriented and have good communication skills.

PROFESSIONAL EXPERIENCE:

Confidential - New York, NY

Product Owner/Salesforce Consultant

Responsibilities:

  • Gathering the business needs/requirements, analyzing the use case scenarios and formulating the requirements into user stories
  • I am using rally for user story creation/updates and for monitoring the activities
  • Working with the scrum teams closely to get the user story accomplished in the desired way
  • Working with PFA’s to make sure the solutions proposed are scalable
  • Created process documents, meta data sheets and data dictionary according to the need of the business or tech requirement
  • As a product owner I am responsible for doing the UAT Testing so as to sign off the tech build
  • I do the Production validation to ensure that the deployment was successfully done even before the announcement of launch is sent out to the end users

Technologies Used: APEX, Visual Force, Salesforce.com.

Confidential - New York, NY

Business Technical Architect

Responsibilities:

  • Worked as an Application Architect with Enterprise Growth team that supports the Foreign Exchange Business Group
  • Always involved in the End to End Project Discussions
  • Involved in getting SAR approvals for the salesforce projects proposed by the Foreign Exchange Business
  • Worked on the Road map to Success of FXIP Salesforce by Refactoring the code that has already been built
  • Building strategy for sandbox management by introducing Informatica Cloud Data management process to FXIP (Foreign Exchange International Payment) Group
  • As a Technical Lead /Architect I participated in analyzing the change management requests submitted by various business champions
  • Identified the key reason of the sync issues between the FXIP Salesforce system and the FXOP’s transaction operational system
  • Created Data dictionary and Technical documentations for the FES Salesforce System

Technologies Used: APEX, Visual Force, Salesforce.com.

Confidential - Austin, TX

Salesforce.com Consultant

Responsibilities:

  • I played the role of a Salesforce Consultant and SME
  • Lead Offshore team of 10 ppl
  • I was involved in all the business requirement gathering session (Scope CRP sessions)
  • Did the Analysis of all requirements understood business needs and provided solution with LOE
  • Worked on POC as per the analysis session and business requirement
  • Was a key participant of the Design CRP sessions
  • Created FDD and Presentation for the Design CRP sessions
  • Gave the design presentations to the business and worked in getting the sign off
  • Worked on the data modelling of new requests and entities
  • Worked with SaasPMO tool for updating capabilities and mile stones
  • Worked with the Business and resolved all their day to day issues
  • Helped the offshore team in all the design, build and testing activities
  • Created Build documents for Build CRP sign off
  • Reviewed the code before testing
  • Created Test cases for SIT
  • Uploaded the test cases in ALM
  • Done the testing for several teams in HP
  • Attended all the Pre UAT sessions to ensure the readiness of the system for UAT
  • Helped Business for UAT team for performing their testing
  • Gave User by giving demo of what is going to release in the implementation

Technologies Used: APEX, Visual Force, Salesforce.com.

Confidential - Phoenix, AZ

Salesforce.com Technical Lead/Architect

Responsibilities:

  • I played the role of a Technical Architect / Tech Lead /Tech Manager
  • I was the only one onsite contact and I have lead a team offshore
  • I was part of the analysis, design and build sessions of Salesforce.com CRM application implementation for Confidential OPEN team
  • I was involved in all the business requirement gathering session
  • Did the Analysis of all requirements understood business needs and provided solutions
  • Did the POC for the Business Team as per the analysis session
  • Created Data Models and Structure of the Application with all the relationships required
  • Helped the Business Analyst in framing the K245 requirement document
  • Created the Design Document with the Architecture diagrams
  • Created the Solution workbook for building the requirements
  • Worked with the Business and resolved all their day to day issues
  • Performed all the Salesforce Administrator activities like creating reports, users, roles, profiles etc.
  • As a Tech Lead and Tech Arch helped and guided the offshore team in all the build activities
  • Reviewed the code before testing and implementation
  • Created New Sandboxes for testing and development for different projects
  • Created Test cases for component and assembly testing
  • Uploaded the test cases in QC
  • Helped the SIT team and UAT team for performing their testing
  • Updated QC with Test results
  • Gave User by giving demo of what is going to release in the implementation
  • Created deployment change set in Salesforce and deployed from one sandbox to other for testing and also from test to production
  • Did data uploads and data migration
  • Created Reports and Dashboards for the Business teams
  • Implemented major data migration related projects
  • Worked late hours as per the demand of the projects

Technologies Used: APEX, Visual Force, Salesforce.com.

Confidential - Dallas, TX

Salesforce.com Consultant

Responsibilities:

  • I played the role of a Business Analyst and got the business requirements to do the integration from pathways system to salesforce.com
  • Went through each and every field of the pathways system and tried to Analyze the method of implementing the same in salesforce.com
  • Designed the mockups based on the business requirements for integration and customization in salesforce.com.
  • Implemented Salesforce.com for inception to deployment for sales division.
  • Performed gap analysis and data analysis and re-engineered current process flows to achieve unified automated workflows between various on premise business systems and the Salesforce.com cloud applications.
  • Designed and developed workflow rules, validation rules, apex triggers and classes and a host of customizations within Salesforce.com.
  • Developed final rollout documentation and hand off documents for the engagement.
  • Wrote Apex Classes which will check the synchronization during integration between the systems.
  • Involved in Design, Development and Testing of the entire salesforce.com app
  • Did the entire unit testing after the development.
  • Deployed and migrated the code to both development and test servers and handled the maintenance of the servers.
  • Created technical documentation for the all the pages developed
  • Used SOSL and SOQL queries in web service calls

Technologies Used: APEX, Visual Force, Java Script, Salesforce.com, VB.NET, SQLServer.

Confidential - Boston, MA

.NET Technical Lead

Responsibilities:

  • I played the role of a .NET Technical Lead and got the business requirements.
  • Analyzed specifications and data flow among systems, participated in the Design Team and user requirement gathering meetings.
  • Involved in developing Requirement model, Analysis Model, Design Model of the Project Designed the mockups from the requirement based on the business requirements.
  • Created few custom objects, fields, tabs, folders and page layouts.
  • Created the middle-tier classes in VB.NET
  • Created Menus and tabs of the system using Web services.
  • Maintained the error handling and checking procedure in utility library and used the .dll file in the website
  • Performed gap analysis for the integration of salesforce.com with the .NET application
  • Created Reports in the system using SSRS.
  • Created Stored Procedures in SQL Server.
  • Deployed and migrated the code to both development and test servers and handled the maintenance of the servers.
  • Used Ajax validation controls and Ajax calendar control in the code
  • Worked with ASP.NET Ajax control toolkit.

Technologies Used: VB.NET, ASP.NET, AJAX Toolkit, SSRS, and SQLServer.

Confidential - Mayfield Heights, OH

.NET Developer

Responsibilities:

  • As a developer I was involved in designing and developing the entire System
  • Designed the mockups from the requirement based on the business requirements
  • Developed the web application in ASP.NET based on mockups
  • Created the code for ASP.NET controls in C#.NET
  • Maintained the error handling and checking procedure in utility library and used the .dll file in the website
  • Created Stored Procedures in SQL Server
  • Involved in Design, Development and Testing of the entire application
  • Used Ajax validation controls and Ajax calendar control in the code
  • Worked with ASP.NET Ajax control toolkit
  • Designed and developed NUnit using C#
  • Designed and developed XR Rules.
  • Used TCANavigator to develop all the Pages, Layouts, Events and Actions

Technologies Used: C#, ASP.NET, XML, CSS, APEX, AJAX Toolkit, SQLServer.

Confidential

VB Developer

Responsibilities:

  • Designed & developed forms to meet the user requirement by using several advanced
  • Features like built-in functions and multiple form applications
  • Created database tables and manipulated according to the needs of the application development.
  • Coding and testing of stored procedures and database triggers using PL/SQL.
  • Generated reports to meet the user requirements by using several reports like form report, Master-detail report and matrix report

Technologies Used: VB, ASP, Oracle, SQL, PL/SQL.

We'd love your feedback!