SUMMARY

• Over 10+ years working as a SAP Sales & Distribution Consultant.
• Participated in SAP implementation projects including analysis, design, configuration /customization and testing SD modules for several organizations in various sectors.
• Completed 3 end - to-end lifecycles, 4 support projects and 1 global roll out project. Worked on multiple stages of these projects including testing & training.
• Highly experienced in client interaction including requirements gathering, product demonstration and receiving product feedback.
• Excellent verbal and written communication skills.
• Ability to work independently or as a team member with proven track record of meeting deadlines in a challenging environment.
• Advanced knowledge on Third Party Sales process, Consignment Process and Intercompany sales.
• Conceptual knowledge of variant configuration and FTZ processes.
• Experience in S/4 HANA and integration of SD with FI/CO, MM and PP modules as a functional consultant.
• Supported Order to Cash (OTC) for regular as well as service related orders.
• Hands-on experience with various basic functions within SD such as Pricing Determination, Text Determination, Partner Determination, Output Determination and Availability Check.
• Proficient in customizing different Sales Order Types such as Standard sales order, Rush Order, Cash Order, Service and maintenance contracts.

TECHNICAL SKILLS

SAP Software: R/3 4.6c, 4.7 & ECC version 5.0, 6.0

Application Software: MS Word, MS Excel, MS Powerpoint, MS Visio, MS Access

Programming Languages: PHP, Java, SQL, VB

Database: MySQL, Oracle, SQL Server

Operating Systems: Windows, Linux, MAC OS X

Web Technologies: HTML, XML, JavaScript.

Server: IIS, WebLogic, WebSphere, Apache

PROFESSIONAL EXPERIENCE

Confidential, New Lisbon, WI

Sr. SAP SD Analyst

Responsibilities:

• Project scope was to integrate newly acquired businesses into the existing SAP network.
• Supported business divisions that had an existing SAP implementation (Phase 1).
• Helped design and implement SAP OTC solutions to replace legacy software (Phase 2).
• The supporting activity involved stabilizing the existing implementation as well as enhancements as and when needed.
• Conducted workshops with Business Process Leads (BPL) to identify the gaps.
• Maintained Copy control rules for proper flow of data between sales, delivery and billing document types.
• Worked extensively to automate processes to reduce human effort and prevent errors.
• Implemented innovative SAP based solutions to help solve business problems.

Confidential, Philadelphia, PA

SAP SD Lead Analyst

Responsibilities:

• Lead workshops with users from US and Italy to gather business requirements for the complete OTC process.
• Worked with a team spanning 4 time zones in 3 different countries.
• Coordinated with a Third-party vendor for the complete overhaul of the Taxation functionality, including in corporation of European tax conditions.
• Designed an automated warranty process to reduce human effort and thereby reducing errors.
• Worked extensively on creating new Sales organizations, Distribution channels and Divisions and assigning them depending on client requirements.
• Analyzed positions and roles per department and assigned them as per business needs.
• Generated quarterly audit reports using all the major tables for SD and FI modules.
• Configured billing documents and maintained copy control rules for billing documents.
• Designed a custom process to generate invoices automatically and email them to each customer with batch jobs.
• Designed a custom process to email reports for backorders, rental returns, warranty returns and unpaid invoices with custom distribution lists per customer.
• Worked on collective invoice and invoice split as well as unit testing in billing.
• Involved in creation of user manuals and training key users after enhancements.

Confidential - Philadelphia, PA

SAP SD Lead Analyst

Responsibilities:

• Created a process to reduce the average ticket resolution time from 96 hours to within 48 hours.
• Designed a custom process for the Sales team to take advance payments from high risk customers.
• Customized OTC process control elements such as document types, item category, and schedule line category as per the changing business processes.
• Maintained various pricing condition types and worked with business to update condition records on a regular basis.
• Worked with developers to create user-exits to bypass credit check for inbound items in a Sales Document.
• Supported intercompany processes.
• Handled and configured reverse logistics (handling customer returns) including Debit/Credit notes.
• Production support: Helped resolve tickets and worked with business users and ABAPers to solve production issues.

Confidential - Canonsburg, PA

SAP SD Consultant

Responsibilities:

• Built and nurtured relationships with key internal stakeholders as well as external users.
• Lead meetings to analyze and document the business requirements for the OTC process.
• Extensively involved in special pricing functions such as Condition Exclusion using exclusion groups.
• Extensively involved in configuring Text types and Text procedures as well as assignment of Text procedures.
• Worked on Rebate Agreements, assigning Condition type groups and tables and setting up retroactive rebates.
• Alongside team lead performed various reporting analysis for sales orders and deliveries as per business requirements using Quickviewer, SQVI.
• Attended meetings to analyze the scope of customization for Account Groups.
• Configured fields in Customer Master in Sales Area Data and Company code data and set up number range.
• Preparation of technical design, configuration and carrying out unit testing, integration testing and end to end testing for various business scenarios using HPQC.
• Created documentation that was used by 300 end-users as well as trained over 20 power users.
• Lead the post implementation team that supported over 300 end-users in 2 time-zones.

Confidential - Painesville, Ohio

SAP SD Analyst

Responsibilities:

• Worked extensively alongside team lead to organize successful meetings with business process owners as well as MM/WM and FI/CO consultants.
• Studied business process changes/requirements and configured (Baseline configuration and Final Configuration) SAP to suit the requirements. This involved integration with FICO, PP and MM modules.
• As a team member, was involved in configuring & building up organizational structures, including Sales Organization, Distribution Channel, Division, Sales offices and Sales groups.
• Worked on OTC process to configure various sales document types, defining/determining item categories, schedule line categories, customizing copy control (sales document to sales document) and incompletion procedures.
• Configured condition tables, access sequences, condition types and pricing procedures according to client business requirements.
• Defined pricing procedures to derive accurate discounts using condition techniques based on distribution channel, division, customer hierarchy and product hierarchy.
• Extensive involvement in special pricing functions such as Condition Exclusion using exclusion groups.
• Providing support and resolving pricing related tickets for formerly go-live division within the company.
• Prepared the Documentation for End-user training.
• Post implementation support for over 30 users for all pricing-related issues.

Confidential - Delaware City, Delaware

SAP SD Consultant

Responsibilities:

• Mapped the business requirements into SAP and identified gaps.
• Created functional documents with RICEF objects and got validation from business stake holders.
• Worked with business owners to acquire detailed knowledge for availability check, transfer of requirements and material available dates in the existing system.
• Worked directly with MM/WM consultants in order to determine shipping points as per the company's requirement.
• Worked on setting up delivery type, defining delivery item categories, setting up copy control functionality, determining the shipping point, and defining delivery blocks for various business scenarios.
• Partner function determination in sales and billing documents.
• Resolved tickets and worked with business users and developers to solve production issues.
• Prepared the Documentation for End-user training.

Confidential, Peoria, Illinois

SAP SD Analyst

Responsibilities:

• Involved in full cycle of implementation from Business Blueprint to post production Support for OTC activities.
• Integrated SD with MM, PP, and FI/CO modules.
• Helped configure OTC processes from sales order to invoicing.
• Maintained Copy control rule to ensure proper flow of data and information in sales and billing document types.
• Customized contracts and configured contract related business process.
• Customizing order reasons, ATP, ATP using product allocation and unit testing the configuration.
• Handled and configured reverse logistics (handling customer returns) including Debit/Credit notes.
• Involved in configuring & building up organizational structures, including Sales Organization, Distribution Channel, Division, Sales offices and Sales groups.
• Defining and assigning number ranges for sales, delivery and billing documents.
• Participated in creation of test scenarios for unit testing and integration testing for all SD business processes and getting the sign-off to move to production.
• Resolved tickets and worked with business users and developers to solve production issues.

Confidential - Canonsburg, PA

SAP SD Consultant

Responsibilities:

• Studied As-Is business processed and mapped the To-Be business processes.
• Configuration/maintenance of credit memo, debit memo, credit for returns.
• Involved in Order Management with various Sales Order types like standard order, cash order, rush order, outbound deliveries, and the billing function.
• Migration of Master data - customer masters, material masters, pricing masters from the legacy system into SAP
• Configured basic shipping functions such as shipping conditions, loading groups, and shipping points and shipping point determination.
• Integration of SD with MM and FI with Procure to Pay and Order to cash Cycles.
• Prepared the Documentation for End-user training.
• Post implementation support to end users and resolved tickets in timely fashion.
• Took initiative to overhaul the ticket management process to reduce processing time by 30%.

Confidential - New York, NY

Lead Developer/Consultant

Responsibilities:

• Lead the design and development of the web content for the "lron Man" movie launch.
• Interacted with Public Relations as well as Content Management teams to finalize the web content.
• Helped Director of IT to manage deadlines when the web launch was pushed up by 3 weeks.
• Designed migration from legacy flash tools to PHP/HTML, thereby reducing upload time by 60%.

Confidential, New York, NY

Sr. Software Engineer

Responsibilities:

• Designed a robust Financial Reporting tool for the CFO to generate Ad-hoc reports.
• Organized workshops with the business to gather requirements to make the tool scalable.
• Saved the company $8000 a month from payments to third party consultancy to generate reports.

Confidential, New York, NY

Software Engineer

Responsibilities:

• Played a pivotal role in migrating the company's legacy flash tools to PHP/HTML, thereby reducing data upload time by 60%.
• Took initiative to overhaul the database to reduce processing time by 30%.
• Designed and developed a tool with GUI to process and dump data for media teams.

Confidential, New York, NY

Software Developer

Responsibilities:

• Played a major role in the development of one of the most sophisticated Compliance Automation solution.
• Responsibilities included visiting client site and interact with end-users to give product demonstration and get feedback.
• Challenges included importing trades from legacy software into the Utility, uploading trades to Client Servers, downloading the exception report created and emailing the report to the users