PROFESSIONAL SUMMARY:

• Total IT industrial Experience is 12 years.
• 10+ years of SAP Sales and Distribution Functional Consulting/Analyst experience with in - depth Business Process knowledge in several industry sectors, including Pharmaceutical, IT/Software, Healthcare, IS- Retail, Automotive, Service, and FMCG (Fast Moving Consumer Goods)
• Worked on SAP SD (5 end-to-end projects, 1 roll-out and support), CRM, Digital e-commerce. Worked on all stages of a project, including testing and . Worked as a Team Lead for 2 project implementations
• Experience with 5 full life cycle implementations, including ECC 6.0, 4.7, and 4.6C. Project Preparation, GAP analysis, Blue Print Design, Realization, Final Preparation, and Go Live with all aspects of techno-functional support
• Proven ability to work with a broad array of superiors (business super users, technical database/Basis/ABAP and other functional teams, SAP consultants/OSS support, client management, etc).
• Strong experience in Order-to-Cash with extensive working knowledge in configuration of Sales documents types, Contracts, Agreements, Item categories, Partner determination, Order Management, Delivery, Billing, Output determination, and Incompletion procedures
• Configuration, Customization, Enhancements, Production Support, and Coordination Aspects of SD Master Data, Customer, and Material Master Data
• Configuration of Sales Documents (Quotation, Inquiry, Orders, Credit Memo Request, Stock Transport Orders, Contracts), Delivery, and Billing Documents
• Experience in dealing with Available to promise (ATP), Make to order (MTO), Make to stock (MTS), Consignment orders, Third party sales
• Hands-on experience in Special sales orders like Rush order, Credit Memo, Debit Memo, Returns and Complaints in multiple scenarios

PROFESSIONAL EXPERIENCE:

Confidential

REGIONAL LEAD AND SAP SD OTC FUNCTIONAL LEAD CONSULTANT

Responsibilities:

• Responsible to coordinate overall CSM IT OTCImplementationas Solution Architect and Support
• To Design and Develop SAP - SD (Sales and Distribution) IT infrastructure
• Have been part of S4/HANA On-Premise and Cloud Application Hub Implementation to replace BW
• Have been part of Fiori implementation for Order Management and Logistics
• Successfully lead digital marketing strategy; E-Commerce strategy in a green field, Digital Asset Management (DAM), rationalize multi lingual, multi countries website (North America and EU countries like Germany, UK, France, Nederland, Italy etc.)
• Worked with various Tools and Interfaces such as, Interfaces-PI/PO, SAP HYBRIS, Java based front-end web UI and CRM tobuild a robust & most efficient + flexible solution. To achieve this - we build an all round view of CRM system. Skills including system set up - middle-ware - sizing - configuration - customizing - custom developments such as Product Catalog, Pricing and promotions - master data design - provides me an edge to design an effective system.
• Responsibleto provide Workshops, protocols to the client
• Execution of strategic and multimillion IT programs in Global Supply Chain for enabling launch of new Hardware Products in areas of Freight Management & Distribution vendors integration.
• The program included B2B establishment with 7 Global Freight Management and distribution partners.
• Also included enhancements in internal Applications spanning SAP, BizTalk and BI which included complex B2B interfaces involving EDIFACT, X12 and OAGIS Edi standards.
• Responsible for creating functional and technical specifications for enhancements, custom developments
• Responsible to coordinate and work with the core IT team from the client and gather business IT requirements and transform those to the SAP Development
• To integrate and work with various areas of the project such as SCM (Supply chain Management) team, EDI-GENTRAN-PO teams, CRM, MM (Material Management) team, FI (Finance) teams
• Configure and load SD EDI Profiles for setup with freight forwarders and intermediate consignees.
• Integrated with CRM for Complaints Management, Claims, Order management
• Configure complete output determination using SMARTFORMS.
• To work on configuring SAP SD (Sales and Distribution) Pricing, Customer master data, Data Migration, etc.
• To work throughout Digital e-commerce Design, Develop, Integration Testing, User Acceptance Testing (UAT), Go-Live and Post Go-live support Activities.
• Accountable for managing stakeholder & client relationship and end to end IT programs delivery (ERP-SAP and business applications) from capability gap analysis, project conceptualization, and Solutions delivery working with geographically dispersed matrix IT engineering Sales teams and supply chain partner teams.
• Involved in complete mapping of delivery related fields for outbound using DESADV Idocs (Shipment Notification).
• Mapped inbound with a 2 step processing of SHPCON Idocs ( separate qualifiers for Picking and PGI)
• Co-ordinate with the technical team on enhancements on IDOC processing includes.
• Co-ordinate with setting up the SAP PO/PI interface with Hybris and web based Digital e-commerce UI
• Established interfacing with complexities like batch split in a 2 step inbound 856 processing.

Confidential, Dallas, TX

SAP SD OTC FUNCTIONAL LEAD CONSULTANT

Responsibilities:

• To Gather Business requirements and conduct workshops
• To Design the TO-BE implementation protocols
• Manage offshore team for Development and RICEF objects
• Responsible to manage and configure the whole OTC life cycle
• Worked on configuring Multi-level ATP, Complex Pricing, Routines, copy controls, Intercompany sales, STOs an Intercompany billing
• Worked on EDI-850, 856,753, 754, 810 Mapping
• Worked with Middleware BIZTALK team for mapping the FIRs
• Worked with Testing team for SIT(Integration Testing) Unit Testing, and Business for UAT(User Acceptance Testing)
• Supported Post Go-live Activities
• Throughout the project Key areas concentrated were OTC-Pricing, EDI/IDOCs, Master data(customer, material), Data Migration so forth

Confidential, COPPELL, TX

SAP SD OTC FUNCTIONAL LEAD CONSULTANT

Responsibilities:

• Worked as an SD Lead Consultant by involving in full end-to-to-end project life cycle from requirements gathering, Blueprint, Workshops, functional design documents, Realization, data conversion, Integration Testing (SIT, QA, and Regression Testing), UAT, and Post GO-LIVE activities such as production supports.
• Was part of Functional / implementation with SAPSRMSupplier Self Service applications, SAP eSourcing / CLM(Contract Lifecycle Management
• Was part of designing Online shopping cart (Java UI based E-commerce web portal) and its integration with SAP with middleware technologies such as JMS, FMW, and PI
• Design and configuration of SAP implementation for area of responsibility like, Enterprise Structure- Definition & Assignment, Logistics General, Basic Functions, Order(contract) Types, Backorder Processing, Foreign Trade, Pricing, Service Contracts, Billing
• Functional Implementation and Support of SAP MM/IM and worked on intercompany processes, developing functional solutions and design documentation.
• Lead and Involved in Confidential ’s SD OTC life cycle which contains setting up the Annual contract with appropriate billing plans based on the customers
• Was part of SD and FI integration to re-determine the account determination procedures, access sequence, condition types and profit center determination
• Defined various billing plan types for milestone and periodic billing and assigned to the sales document types and item categories,Item Categories Determination
• Setup & Implementation of Credit card processing (Credit card encryption and master data, card verification & authorization)
• Involved in Configuring output types with inclusion of custom smart forms to enable email notifications for Confidential online customers
• Managed to Setup Print vendor process to mail customers to attract them to enroll for Confidential ’s annual prepaid discounts
• Involved in setting up Print process through an IDOC processing logic with custom message types
• Was part of setting up the pricing procedure which involved configuring condition records with various sales promotion prices based on the type of customer, region, and sales orgs
• Configure the condition types with the usage of Base price calculations and Alternative base calculations. It also contains the subset usage of custom routines assignments
• Add additional manual statistical conditions to achieve the requirements of SOX compliance various copy control activities to make sure the price populates at the item level in the sales documents
• Involved in creating copy controls between Quote to Pro-forma, Quote to Contract, Contract to Final invoice
• Was part of setting EDI/ IDOC Mapping, Inbound, and Outbound IDOC Monitoring related to transactions EDI 850, 855, 820,856,810 etc.
• Interaction with Web methods as a middle ware for all the EDI communications
• Extensively participated on EDI/IDOC/ALE issues like editing the IDOC, Reprocessing IDOC’s and root cause analysis for failed IDOC’s
• Leaded Confidential in implementing GST Malaysian Rollout project
• Implemented GST applicability on Intercompany billing for MSA ( whether categorize under International services or not )
• Provision of reverse charge GST on the Transfer pricing invoice from AISL( To establish the output and Input tax credit benefit as there is no real output Confidential Malaysia generate on the same)
• Was part of setting Input GST credit on expense reimbursement to employees ( Current provision from the Malaysia revenue authorities are not clear on this)
• Provision of reverse charge GST( Import duty ) on the transfer of goods from AISL/Singapore for Local billing( Manual tracking )
• Tax invoice format compatibility as per Malaysian regulation
• Production Support: Provided support for R/3 urgent problems faced by SAP users.end users and troubleshooting day to day problems for SD module transactions.
• Worked on tools such as HPSM for incident management, Change requests(CRs), change Approvals, Tickets
• Worked on HP QC to handle test scripts, defects etc

Confidential, Cupertino, CA

Onsite/Offshore Team Lead

Responsibilities:

• Working extensively as a member of the SD & Logistics/Supply Chain team of Confidential
• Resolving incident tickets as per SLA and up to client’s satisfaction
• Update APPLEs applications like EXPRESSOs, Radar, XYTHOs and Address Issues to Offshore in a timely manner
• Working on various levels like Unit Testing, IT for Confidential specific scenarios
• On boarding and ramping up new members of the team by providing Confidential specific KTs
• Integrated Order Management: Good exposure in Sales Order management, rating & billing, Integration with CRM business Object layer
• Billing and Order Management: Worked on Mapping the Document to Document (ex: Sales Order directly to Billing Document) through copy controls for Sales Order Related Billing
• Worked on Billing Configuration, like configuring Billing Document Types, Intercompany Billing, etc. Also worked on various issues with Billing Job Run
• EDI: Worked on Creation of automatic sales orders using EDI 850 in SAP
• Configured Message determination and Output determination for all the Purchasing documents and also working with EDI configuration
• Standard SAP text type configuration to accommodate EDI requirements
• Extensively Worked on EDI/IDOC/ALE issues like editing the IDOC, Reprocessing IDOC’s and root cause analysis for failed IDOC’s
• Extensively worked on both Inbound and Outbound EDI/IDOC flow
• Maintenance of Copying Control for Billing documents and defined the blocking reasons for billing
• Configured the Inter Company billing scenario for the Client specific requirements by defining the Order types and assigning the Organization units and defining the Internal Customer Number by Sales organization
• Design and development of various sub modules of Sales and Distribution, like Sales, Master Data, Billing, Pricing and Promotions, Output Determination, Reports, Programs, etc
• Worked on various business scenarios for Quote to Cash (QTC), Contracts, Scheduling Agreements, Rush Order, Sales Returns, Stock Transport Orders (STO), Goods Receipts, and Transfer Postings
• Responsible for Order Fulfillment Process with various Business Process documents, like Standard Order, Returns Order, Credit, Debit Memo requests, and third-party business scenarios

Confidential, Chicago, IL

SAP SD Functional Team Lead

Responsibilities:

• Responsibilities include gathering user requirements, analyzing and defining business process flows, and preparing detailed methods and procedures related to an SAP implementation.
• Analyze gaps between current business processes and SAP Best Practices in order to recommend a preferred implementation.
• Was part of configuration in various entities such as sales organizations, distribution channels, divisions and sales groups for this multinational implementation
• Managed to configure various Sales Orders Types, EDI/IDOCs, Delivery Types and Invoice types.
• Worked on EDI IDOC Automation, mapping and comparison between SAP & GENTRAN (middleware)
• Worked on various interfaces
• Handled Third party scenarios like Drop ship, Direct ship, RMA, STO etc
• Configured intercompany Stock Transfer Order (STO) including user access BAPIs & BADIs
• Configured pricing procedure determination including pricing using USER EXITs Routine Request
• Handled all processes of Procure to pay, subcontracting, Return to Vendor, Credit Memo, Debit Memo scenarios
• Played key role in Integrating the Onsite IT Team, Business Leaders, and Offshore Developer Team

Confidential, Chicago, IL

Senior SAP SD/EDI Consultant

Responsibilities:

• Managed functional and ABAP resources in projects and coordinated with ABAP/4 Professionals for User Exits, Writing Functional & Technical Specs, Developing reports, Applied OSS Notes, Worked with SAP team when having issues, worked on custom report, user exits and BADI’s, internal service requests and EDI Communications
• Driven the SAPArticle MasterData team specific to retail conversion ofarticledata
• Was part of SAPArticleConversion
• Distributed work on RetailingMasterData Configuration
• Managed in Configuring Pricing Conditions and Procedures
• Project started with Requirement Gathering, FD creation and project documentation, Testing (unit andintegration) and Go-Live working with various external interfaces
• Worked on Supply Chain/ Logistics end to end solutions
• Configured EDI partner profile setup
• Configured EDI setup for Automated Posting and Intercompany Billing
• Configured Customer and vendor settings for EDI
• Handled IDOC errors through Batch mode
• Worked on basic and lead time scheduling, strategy group and strategy group to MRP Group assignments, defined MRP controllers, plant parameters, lot size calculations, planning horizons, and material availability in blocked and stock in transfer, basic date’s determination, BOM explosion control, storage location MRPs
• Customized MM functionalities: Master Data material masters, Vendor Master, Service Master, BOMs, info records, source lists, Consumption Based Planning, purchasing, and Inventory Management
• Extensively worked in configuration and conversion of Master data in all the modules from Customer Master, Customer Info Record, Material Master, Vendor Master, Purchase Info Record, Source List, Bill of Material, Control cycle, Routing, Work center, Customer info record
• Configured the output determination procedure to print the packing slip, bill of lading and the handling unit
• Worked on DOTCOM sales that is integrated with ATG systems
• Configured on various areas that require automation(ex: Sales Order to PO, Delivery to Billing)
• Worked on various USER EXITS with the help of ABAP team
• Worked on huge number of RICEF objects
• Worked on test scenarios for Unit testing, Integration testing, and UAT (User Acceptance Testing) and getting the sign off after successful completion with the help of testing team
• Worked on Mapping the Document to Document (ex: Sales Order directly to Billing Document) through copy controls for Sales Order Related Billing
• Design and development of various sub modules of Sales and Distribution, like Sales, Master Data, Billing, Pricing and Promotions, Output Determination, Reports, Programs, Setup Intercompany Billing pricing procedure for Inter and Intra company STO scenarios, etc
• Configuration of condition technique for pricing: pricing procedures, condition types, access sequences, condition tables, condition records
• Configured the Output determination procedure as per business requirement
• Worked exclusively on the Copy Control, Copy Requirements, Data Transfer Routines, Pricing routines.
• Actively lead the whole end-to-end implementation of the project in the areas of SD and MM/LE

Confidential, CA

Sr. SAP SD/MM Functional Consultant

Environment: ECC 6.0

Responsibilities:

• Worked on various business scenarios for Quote to Cash (QTC), Contracts, Scheduling Agreements, Rush Order, Sales Returns, Stock Transport Orders (STO), Goods Receipts, and Transfer Postings
• Configured Incompletion Procedures, Copy Control, availability check, delivery blocks and their status, invoicing, pro forma invoices, debit memos, credit memos, and returns processing
• IMG customization of pricing procedures based on the clients requirements using the condition technique and creation of new condition tables, access sequence and condition types, and assigning them to new pricing procedure. Pricing included material price, price lists, customer specific prices, various discounts, promotions, taxes, and freight charges
• Prepared a recording for LSMW customer master upload, customer material info records, and pricing upload
• Configured material master, MRP views, Bill of material (BOM), work centers and routings, as per production scenario of Make to Stock for standard products, and Make to Order with material variants for the configurable products
• Created Z fields in order header data tab according to map the business needs
• Extensively worked on various customized reports, which also included interfacing with Legacy systems
• Handled critical delivery Batch Job issues and support tickets
• Worked on test scenarios for Unit testing, Integration testing, and UAT (User Acceptance Testing) and getting the sign off after successful completion

Confidential, MN

SAP SD Team Lead

Environment: ECC 6.0

• Handled on-site and off-shore teams in India. Aggressively involved in the upgrade project from R/3 4.7 to ECC 6.0
• Studying and analyzing the new changes in the business process and mapping with existing business process
• Developed Business Blue-print documents with logistics flow the Sales Order, Purchase order, Stock-transport order and EDI design flow
• Configured new Order types for Sales Order, Purchase Order, Inbound/Outbound Delivery, Shipment document, Shipment cost document, Returns Order and Billing Document
• Designed the Inbound and Outbound EDI/IDOC flow
• Extensively involved in data migration activity for business data using LSMW
• Responsible for Order Fulfillment Process with various Business Process documents, like Standard Order, Returns Order, Credit, Debit Memo requests, and third-party business scenarios
• Mapping the Sales Order directly to Billing Document through copy controls for Sales Order Related Billing.
• Design and development of various sub modules of Sales and Distribution, like Sales, Master Data, Billing, Pricing and Promotions, Output Determination, Reports, Programs, etc
• Worked on setting up a return material authorization (RMA) process
• Configuration of condition technique for pricing: pricing procedures, condition types, access sequences, condition tables, condition records
• Configured the Output determination procedure as per business requirement
• Worked exclusively on the Copy Control, Copy Requirements, Data Transfer Routines, Pricing routines
• Created a Z fields in order header data tab according to map the business needs
• Involved in integration testing and fix the road blocks in order to cash process
• Prepared the user manuals and trained the end users to custom the new process added in SAP

Confidential

SAP SD-OTC Functional Consultant

Environment: ECC 6.0

Responsibilities:

• Interacted with the Core Team members in identifying and understanding the Business Process flows.
• Studied and analyzed the client requirements using ASAP methodology
• Configured SAP R/3 EDI components, including system-wide settings, output tables, partner profiles for both inbound and outbound transactions and message control
• Configured the Master Data, like Customer Master, Material Master, and Sales Areas
• Configured the billing documents, billing plan types (dead line billing), and billing procedures-individual billing, periodic billing and collective billing. Pass on to Revenue accounts, integration with FI on revenue determination, rebates, and credit controls
• Created and processed OTC (order to cash) sales document types, item categories, schedule line categories, document flow
• Configuration of various Account Groups as per customer classification and defined partner functions, Maintaining Partner Determination Procedures in various objects, such as Customer Masters, Sales Document Header & Item, delivery, billing docs, etc