SUMMARY

• 14 years of total work experience, with hands on configuration, in SAP on client facing role and multi - vendor environment in Chemical, Oil and Gas, Automobile and Retail industry.
• 12 years consulting experience in SAP SD, ECC - Logistics, OTC (Sales Order Management, Quotes, Contracts, Opportunities), Logistics Execution, Transportation Management 9.1, Variant Configuration, Batch Management, EDI and interface with legacy systems Shipment, Shipment Costs, pricing and overview of Sales order integration with Sales Force (SFDC with sales order integration point), Vertex, Vendavo, Vehicle Management System with roles played in Implementation, Support, Testing, Upgrade and Roll out.
• Excellent experience in integration of SAP SD with FICO/MM/PP/WM. Extensive knowledge in Materials Management with Direct and Indirect Purchasing, Purchasing Documents, Master data, Account Determination, Pricing, Release Strategy, Inventory Management, Logistics Invoice Verification
• Warehouse Management: Warehouse Structures - Storage Types, Bins, Sections, Quants, Putaway and Removal Strategies, Transfer Requirements (TR), Transfer Order (TO), Stock transfers and physical inventory.
• Help SAP customers realize the innovation power of SAP HANA and the SAP Cloud on a continuous basis accelerating innovations on the SAP HANA platform (SAP Business Suite powered by SAP HANA, industries, and high value apps).
• Day to day working on SAP with other legacy systems communication vide EDI and Idocs.
• ABAP debugging with analyzing smartforms, standard script, output types analysis and troubleshooting along with functional analysis.
• Additional knowledge of SAP CRM (Basic), IS Oil Downstream basic processes and Customer Service.
• SOAP UI, WSDL, S/4 HANA, and XML knowledge.
• Involved in multiple projects, that include Implementation, Global rollout and Production support (Chemicals, IS OIL downstream, Medical Equipment), Involved in SAP configuration and master data management.
• Good exposure to ERP and best business practices (SAP SD) including the AGILE methodology of testing and implementation.
• Extensive exposure to Functional as well as Technical aspects of ERP - SAP, along with some basics of CRM base customizing.
• Integration with Vertex and SAP in terms of state, county, city tax and district tax. Maintainance of tax jurisdiction codes and maintaining master data in parity with the transportation zone, postal code combination (tax exempt and tax liable) ensuring the communication is 2 system matches
• Imparted training for IT team as well as key users.
• ALE and idocs configuration of idocs, along with partner profile set up and I-doc analysis.
• Master Data: Customer Master, Account Groups, and Customer pricing procedure.
• Good exposure in SAP (SD Module) in Business process study and Organizational Structure: Sales area, Plant, Shipping point determination, Transportation Management.
• Partner Function Determination in Customer master, sales area. Usage of MDM (Master Data Management) extensively.
• Good experience in all the customization regarding Pricing Procedure Determination.
• Good exposure of configuration of Sales Document types, Deliveries, Invoicing, copy controls, Order Management, Warehouse management (WM).
• Knowledge of Credit Management, checks and control area.
• Extensive knowledge in Customer, Material, Order, Delivery and Invoicing Idocs.
• Integration with several 3rd party applications, legacy along with SAP R/3 and vice versa.
• Pricing concept in SAP, working extensively with condition records, types, scales, analysis pricing including the tax aspects of VAT.
• Ability to write SQL reports; experience in SQL report.
• SAP Sales and Distribution (SD) modulewith strong experience in Resource Related Billing (RRB).
• Interaction with end-user community, business applications team and operations personnel throughout the process of selecting, designing developing, implementing and maintaining application software to ensure customer needs are met an appropriate capacity, controls and system integrity are maintained.
• Hands on configuration expertise in MM/SD/FICO/WM/QM.
• Experience in IS Oil Downstream business process with knowledge in TD Shipment, TSW and IS Oil and Gas experience.
• Strong in SAP development methodologies including strong troubleshooting and issue resolutions skills, focused on AP ECC with a strong understanding of integrations of SD with FI and PS

PROFESSIONAL EXPERIENCE

Confidential

Senior SAP SD/OTC and WM Consultant

Responsibilities:

• Designing R/3 processes to support business functions, such as Subcontracting, Consignment, Third party orders, Release Strategy, Inventory, Cycle Counting and Logistics Invoice Verification, Transportation Management including Vendor payment, Freight Costing and Shipment.
• Material Master and Vendor details mapping, extraction and uploading data from Legacy SAP systems into one global SAP system.
• Utilisation and using tools like Jira, Remedy and SOLMAN.
• Configuring Direct Purchasing process for standard items and expense items, Consignment items, Subcontracting items
• Defining new document type for Purchase Order
• Configuring Output Determination procedures for printing Purchasing documents and Material documents
• Maintaining Purchase Account Assignment, Condition Table, Access Sequence, Message Type, Message Schemas, Message Control, Condition Records
• Configuring the Procurement Cycle, Inventory Management, and Master Data for Purchasing
• Setting up MRP parameters
• Configured Inter and Intra company procurement process
• Configuring different Putaway strategies - Manual stock placement, fixed bin storage, next empty bin, addition to existing stocks and bulk storage, different Picking/Removal strategies - FIFO, LIFO, Fixed Bin
• Configuring interim storage types, storage unit management and storage bin structures.
• Setting up screen layouts for purchasing documents like Request for quotation, Quotation, Purchase requisition, Purchase order etc.,
• Setting up Tolerances, and Purchase value keys
• Creating and configuring Request for quotations, Quotations, Purchase requisitions, Purchase orders, and Outline agreements for various business scenarios
• Working on Release procedures for Purchase requisition and Purchase order
• Configuring scrap/surplus disposal process
• Configuring Inventory Management for goods movements like Goods receipts, Goods issues, Transfer posting, Goods receipt for blocked stock, and Return delivery
• Working on physical inventory settings for cycle counting
• Working on LSMW tool for data conversion
• Designing and describing functional specifications for various interface definitions with critical. Legacy system analysis with data mapping and unit test plan
• Performing Unit and Integration tests.
• Configuring Decentralized Warehouse Management System.
• Involving in end user training for the MM systems, coordinated post implementation support.
• Configuration of standard PO, Contracts, Scheduling agreements, Consignment processes in procurement
• Configuring the Replenishment process for Inter Company and Plant to Plant goods movement.

Confidential, Houston TX

SAP Configurator and Functional Consultant (SD / Logistics Execution)

Responsibilities:

• Working effectively in Transportation Management Business environments of Shippers, Retailers and/or Logistics Service Providers in TM 9.1 implementation and configuration, shipment cost generation, freight management and VMS.
• Maintenance and support of SAP LE, TM, TMS modules.
• Worked on SD Order to cash and integration areas with MM/IM/QM/PP and FI SAP end to end implementation projects
• Working on SAP standard reporting in OTC and integration areas.
• Working on integration points with BI reporting in OTC area.
• EDI communication as it relates to processing daily/weekly forecasts and its integration with Sales scheduling agreements.
• Working closely with the client in extending an existing global template to support a new business unit.
• Review the as-is state, collect all the business requirements, map gaps in relation to the existing template, completion of Functional specifications for approved WRICEF gaps, and completion of BPDD for area(s) of responsibility.
• Worked on Order to Cash implementation.
• Requirement Gathering, Design, Config, documentation, testing and go-live support.
• Developing and implementing SAP templates and leading Blueprint workshops.
• Create and maintain documentation such as user requirements,functional specifications and test plans.
• Configured SAP Outbound EDI messages; order confirmation, Delivery notes, Shipment notifications, Invoices, Invoice Lists. Inbound Messages involving Sales Orders, Order Changes, Pick up sheets, credit memos etc.
• Led the Business Analysts team in writing Functional Specifications / RICEFs (40-50) for providing Out of the box custom solutions in SAP Sales, Delivery and Invoicing.
• Configured Forward & Reverse Logistics according to the business requirements involving Serialization and Handling Unit Management. Tested and Validated.
• Directed technical resources with test cases and writing User Exits.
• Creation of SD master data in R/3 including Customer hierarchy nodes, Customer Master, Material master, Pricing & ATP scenarios.
• Configuring end to end Business processes with new sales document types, item categories, new delivery document types and new billing document types including the copy controls and routines to take care of requirements and data transfer routines.
• Configured Credit Management, Output Determination, Log of Incomplete terms.
• Implemented Pricing Strategies and customized settings for Pricing. Maintain Condition records, Price reports and led User Exit development for custom price condition record retrieval for touch based pricing & service order pricing.
• Configured Back Order Processing.
• Configured Order billing process involving Billing Plans, Invoice lists, Output Determination and text determination.
• Enabled Revenue Account Determination.
• End-End Sales Order to Invoice cycle testing.
• Worked with SAP Solution Manager during design and implementation of the Realization phase.
• Configured and supported R/3 ATP check in SD order and delivery processing including new Sales Order types, item category, schedule line category using requirement class / type and its determination by MRP Group, Strategy Group, Strategy combination / MRP Type &/ Item Category combination. Familiar with GATP of APO as well including Product Substitution, Location/ Plant Substitution.

Confidential, Dublin, OH

SAP Configurator and Functional Consultant

Responsibilities:

• Troubleshoot reported systems issues, using data analysis and debugging tools as necessary for SAP SD, basic logistics execution (LE) with integration of other modules.
• Serving as primary contact for handling support issues during the client business hours. This includes, but is not limited to, end-user calls and scheduled batch job issues.
• To provide feedback to the Development team and Functional team to ensure the work is carried out in accordance with the schedule and the quality requirements.
• Track and report success metrics for sales Order fulfillment process and their impact on key supply chain KPIs
• Convert documented requirements and proposed solutions into solid systems designs to be developed by others
• Understanding the client business process and mapping the desired results in SAP with thorough testing.
• Effectively communicating with US counterpart in terms of business process and scheduled meetings.
• Assisting testing staff in executing test plans.
• Extensive use of Service center, HPALM in terms of defect tracking and reporting.
• Provide estimates and feedback to the Software Development Manager for project scheduling purposes.
• Responsible for developing and maintaining relationships with client senior management, and bringing about operational efficiencies for clients by continuously emphasizing re-engineering and optimization.
• Analyzing day-to-day business issues that need to be resolved, as well are reporting data for the work performed by project team in a proper and timely manner.
• Ensuring that the team meets all service level agreements on the production support platforms.
• SAP OTC gathering requirements, configuring and customizing (SD pricing, order management, deliveries, ATP, billing, SD user exits)
• Managing user requests, inquiries and troubleshooting problems in an Enterprise Systems landscape, and acting as 2nd level support to users.
• Bringing different areas of OTC together through the integration of SAPs (BW, CRM, SCM).
• Design and build SAP EHS/PM solutions.
• Perform maintenance and support of SAP EHS & SAP PM, WWI, EHSM, SERC with OCC/ Expert Rule servers and other custom developments.
• Writing functional specifications using SAP standard and custom tables, user exits, business add-ins (BADI#s), BAPI ALE, and IDOC or other EDI related settings.
• Experience creating/modifying WWI templates and Report shipping.
• Working with data migration tools including LSMW and E-catt.
• SAP MM configuration with respect to Vendor Master, Material Master, Invoice Receipts, Equipment master experience. Following SAP procurement experience including Inventory Management, MRP, Indirect and Direct material processes.
• Design systems specifications, develop, test, and implement cost effective solutions within SAP Procurement/MM modules.

Confidential

SAP SD

Responsibilities:

• Interaction with Norway, Denmark and Sweden end users in terms of incidents and problems /issues raised by them, providing suitable solution following strict guidelines and maintaining minimum escalations.
• Working effectively in ticketing tools like Remedy, Service Center, Manage Now.
• Co ordination with delivery manager and service manager in terms of dealing incidence with prioritization, based on business results.
• Actively participating in Regression testing, UAT and SIT, along with proper documentation and working with relevant Change requests, good knowledge in Mercury Test Director.
• Imparting training to end user, as well as internal customers on gaps faced and analyzing them.
• Working in different tools like service center, BMC Remedy, Test Director and other related applications.
• Attending weekly meetings with task managers, service managers along with the team members.
• Submitting the report to the management in terms of quality management of the incidents, with the SLA category and solution provided is concerned.
• Provide functional SAP expertise for all sales and distribution related functionality.
• Provide Level 2 Support to SAP SD/OTC environment for functional issues.
• Create functional specifications in support of new functionality and enhancements.
• Design new SAP forms and workflows to improve business process and improve user experience.
• Lead small to medium projects with limited supervision through the software development lifecycle (design, build, test, deploy, support).
• Provide support to bolt-on applications - i.e. Vertex, OpenText, BW.
• Communication - Communicate effectively and appropriately with both technical and non-technical audiences.
• Incident and Problem Management - Ensuring excellence in problem and incident management, including root cause analysis.
• Configured SAP EDI/IDOC interfaces; Partner Profiles, Message Controls for Sales Orders to drop into the SAP system through SAP XI. Worked with Inbound and outbound messaging involving Order Confirmations, Order changes, Delivery Notes, Shipment Notifications, Credit Memos etc.
• Worked with Handling Unit Management - Configured packaging material types, material groups, allowed packaging materials, nested packing, pick HU’s, packing serialized products.
• Partner with cross-functional teams to lead and support projects to improve system functionality throughout the entire development lifecycle: Problem identification
• Working effectively in detailed requirements gathering including solution design and development, Testing
• Training, Go-live and support of new functionality.
• Experience in job variants to optimize existing archiving runs.
• Perform application changes as required to fulfill business requirements and in compliance with SOX and segregation of duties policies.
• Working with and empowers the super users in the PP and PM modules.
• Day to day MDM analysis activities e.g. review of application master data versus standards defined by Data Governance.
• Solve problems and develop new/enhanced control procedures. Streamline existing business processes using LEAN methodology.
• Analyzing Trade Compliance and Declarations, data flow and business process flow.
• Creation of Project Requirement Document (PRD), business process flows, solution design flowcharts, etc using GTS.
• Configuration of export control mechanism in GTS.

Confidential

SAP Integration Test Engineer, Analyst

Responsibilities:

• Evaluate existing test plan coverage and recommend improvements.
• Demonstrate initiative to work and achieve project milestones.
• Demonstrate outstanding teamwork to enable QA teams to achieve project milestones.
• Clearly articulate and communicate project-testing status.
• Implementation of interfaces with third party systems and integration with non-SAP system for real time setup.
• Timely completion of QAR’s, with continuous update in Test Director in QA environment.
• Ensure proper data flow from SAP - Siebel and other third party application.
• Perform SAP SD with Siebel and ensure smooth data flow from SAP to Siebel and vice versa in performance testing and regression testing.
• Providing support to users, Core Team Members, Process Owners.
• Monitoring the entire process flow of Sales/Logistics, and ensuring smooth functionality of the entire system.
• Making Configuration changes according to the latest development of Business Process, any enhancements, developments and upgrades.
• Participate closely with Key users and End Users for completing Integration Test Cycles (ITC), User Acceptance Tests (UAT) and Go-Live. Conduct knowledge transfer sessions with client teams and Offshore Support teams.
• Support the business users during Go-live and Hypercare phase.
• Provided shadow support to the SAP Support teams post go-live on the Tickets.
• Provide technical help to the offshore support team by providing Functional/technical insights on the functionality and by coordinating with onsite user base.
• Involved in blueprinting, design sessions and create functional specifications for RICEFWs.
• SAP FSCM experience specializing in Credit, Collections and Dispute Management with SAP Master Data customer, vendor, and financial tables
• Develop strong working relationships with business, management, and other LGO, RBS and D&B team members. Support and Maintenance
• Collaborate with out-sourced production support services to regularly monitor systems and respond to user tickets. Collaborate with appropriate teams to implement and test system fixes.
• Supporting GLOBE compliance standards; ensure all deliverables meet compliance requirements.
• Involved into software Development Lifecycle (SDLC) including Waterfall and Agile methodologies.
• Translating business requirements to System/Functional requirements, and then passing to Application Developers.
• Transition of campaign distribution applications to SAP.
• Developing transition plan for the application to this platform. Working with documenting test plans and test scenarios based on detailed business requirement analysis. Leading in the conceptualization, design, and implementation of test automation to increase testing coverage, accuracy and efficiency for assigned projects..

Confidential

Consultant - SD (Team Member)

Responsibilities:

• Post Support Implementation Support, after the Go Live in SAP SD.
• Preparing user documentation based on different scenarios to be tested and transported.
• Worked on enhancements and estimation of changes.
• End user training and interacting with users directly as and when they face any production issues.
• UAT Testing and continuous regression testing.
• Working closely with other modules like FICO, MM, PP, PM and QM
• Configured complete sales order cycle from order creation, delivery processing to Post goods issue, invoice creation and account document generation.
• Integration with SAP MM, WMS and FICO modules.
• Configured Handling Unit Management for Inbound & Outbound delivery processing with reference to Warehouse Management. Configured Nested Packing, Pick HU’s, serialized profiles and handling unit management for serialized material stocks.
• Designed and Developed outbound shipment logic consolidation. Tested and validated multiple scenario data flow to ensure a robust design.
• Responsible for full configuration of Warehouse Management System including master data, Put away & Stock removal strategies
• Maintained Interfaces with Warehouse & Inventory Management. Movement type configuration.

Confidential

SAP SD (Team member)

Responsibilities:

• Imparted training to Super User’s, Process Owners and core team members.
• Project preparation: In depth study and analysis of the current systems and Processes of the client.
• To Be Process: Chalking out an overall blueprint plan and discussions with the top management about the To Be business Process, analyzing gaps and giving the client the best industry specific solutions.
• Business Blueprint: Overall business plans chalking and deriving solutions and thereby signing off.
• Unit Testing: Testing of each transaction level, configuration exercise, and test cases in development server, and thereby transporting data’s in quality and henceforth transporting to production.