Sap Basis Solution Manager Resume Profile
Summary:
- Extensive experience in SAP Business Suite, SAP Netweaver Components, SAP Solution Manager SAP HANA.
- Experience in the field of SAP Basis Design, Architecture, Implementation, Upgrade, Rollout, Production Support Projects in large SAP landscapes that are geographical spread.
- Over 16 years of IT Administration experience, of which over 7 years of experience in SAP Basis Administration as SAP Basis Admin and 9 years of experience in Systems-Network Architect.
- Experience in Mail server administration, Routers and PIX Firewall administration.
- Extensive experience in developing Enterprise level Networking.
Technical Skills:
Experience in Basis Netweaver:
- Architect level activities such as strategic planning, designing, hardware sizing integration of SAP landscapes on various platforms, landscape discussion with client, solution elucidation to end users, network setup, interface determination and developing conceptual, logical, and technical architecture models.
- Solution Designing, Installations, Upgrades, Migration Support.
- Post Installation - Integration, Client Copies, STMS, CTS , Printers, Spool, Kernel Upgrades, Support Packs, IDocs ,SAP Notes, SSO, Workload Analysis, CCMS , DB backup administration, ITS, SAP Router, Web dispatcher, NWBC, SAP GUI.
- SAP Security - Role Authorization Designing, User Management.
- SAP Portal -ESS/MSS Configuration, Portal Roles, iView page designing configuration, SSO, CE, NWDI NWDS.
- SAP BI -Configuration, Security, Data Load Monitor, BI-Java, XCelsius, Bex Analyzer.
Experience in SAP Solution Manager:
- Strategy planning for SAP Solution Manager, developing enterprise-wide roadmap for acceptance of Solution Manager in the user environment.
- Coordinating with IT, business, program management teams in deploying project specific solutions
- Designing the Solution Landscape for Solution Manager.
- Solution Manager 7.0 Upgrades.
- Business Blue Prints using Solution Manager Solution Documentation.
- Incident Management Configuration.
- ChaRM configuration.
- Technical Monitoring Setup, Wily Diagnostics agent setup.
- End to End Root Cause Analysis configuration.
Experience in HANA BOBJ:
- Installation Configuration of HANA 1.0 with SUSE Linux Enterprise 11.2
- Installation of BW on HANA DB.
- SAP BW 7.0, ECC 6.0 Migration on HANA using DMO
- SAP BOBJ 4.0 Installation on Windows, Configuration, Integration with crystal reports.
SAP Basis Experience Summary:
- Certified as SAP Basis and Solution Manager consultant with 7 years of SAP Basis experience in SAP implementations, upgrades, migrations and support.
- Worked as project architect in hardware planning, hardware sizing, designing of SAP solutions for implementation from infrastructure end.
- Worked extensively in SAP ECC, EP, Solution Manager, Netweaver 7.0 and 7.1 platforms and well versed with RDBMS like oracle 11i, 10g, MS SQL 2008R2, 2005 and SAP HANA 1.0 SP08.
- Worked on various SAP life cycle implementations and SAP installations such as ECC, BI, and Solution Manager on Oracle, MSSQL and HANA databases on various OS platforms such as HPUX, Windows, SOLARIS, AIX and SUSE LINUX.
- Worked on SAP version upgrades such as 4.7 EE to ECC 6.0, BW 7.0 to 7.3, and Solution Manager 7.0 to 7.1.
- Experience in High Availability installation.
- Worked on database migration from Oracle to SAP HANA.
- Worked on EHP upgrades, kernel and patch upgrades, Oracle installations and upgrades, Homogeneous system refreshes, performance tuning, Data archiving, Disaster Recovery procedures, cluster failover tests, and various SAP Basis and Security activities.
- Worked extensively on Production support on several environments such as Netweaver 7.0 - ECC 6.0, Portal, BI, PI, MDM 7.1, Solution Manger 7.0 EHP1 / 7.1, BW, EP, SRM, CRM, BO DS, SuPM.
- Worked in End-End implementation of ChaRM, Technical operations on Solution Manager 7.1
- Worked on HANA standalone installation on HANA appliance.
- Experience in Heterogeneous and Homogeneous system copies.
- Excellent Customer facing skills, proven record of good customer relationships.
Professional Experience:
Confidential
- Designation: SAP Basis Solution Manager Consultant
- OS/DB : Windows / MSSQL
- SAP Systems : Solman 7.1 SP11
Responsibilities:
- Dealt with SAP Solution Manager Configuration involving system preparation, basic configuration, system configuration, etc.
- Looked after the following such as:
- LMDB Setup, SLD Configuration, CIM Model Update, Diagnostics Agent, Host Agent Willy Intrascope Configuration.
- Instrumental in configuration of SAP Solution Manager basic settings like SAP solution manager basic business process configuration, create and assign BC sets, configure processes using predefined IMG activities, document basic configuration structure, create landscape components server, databases, systems, system components .
- Recognized for implementing of the following like:
- Incident Management Problem Management ITSM :
- o Service Desk Message handling process, creating messages from an SAP System, Incident Management with External Help Desk, Work Center Incident Management, Interaction Center Web Client in SAP Solution Manager Service Desk, Maintain IMG for Service Desk, Create an IMG project for Service Desk Configuration.
- Implementation of Change Request Management ChaRM Quality Gate Management:
- o Change Request Management-Create a Project, Regular Correction, Urgent Correction, Create Critical Objects, Change Request Management-Reporting, Transport Order Request creation, Maintenance Optimizer, Set-Up Quality Gates and Assign Project Phases, Quality Gate Management Import Changes and Project Management with Quality Gate Management.
- Implementation of Test Management Test Workbench:
- o Test Preparation, Create Technical Bill of Materials TBOM , Record Cross-System TBOM, and Record TBOM for Web Application, Perform Business change impact analysis via Business Process Change Analyzer BPCA , Prepare test requirements and test cases with the functions of SAP Quality Center by HP.
- o Carried out integration with SAP Solution Manager and HP QC for streamlining operations.
- o Monitored several transactions, structure element, modified the business scenario business process, link test case to Transactions/Reports as well as creating configuration structure in SAP Solution Manager Test Workbench.
Confidential
Designation: SAP Basis Solution Manager Architect
Confidential
Designation: SAP Basis Solution Manager Architect
Role and Responsibilities:
- SME Subject Matter Expert Role.
- Designing of SAP Solution for Implementation from Infrastructure End.
- Agree with customer and hardware on Sizing details regards SAP ECC- EHP6, BI 7.4, BODS 4.0, OpenText 10.0, HANA 1.0 and Solution Manger 7.1
- Installation of SAP systems and assignment of resources as designed agreed with the client.
- Setting up Backup/Restore strategy.
- Handover of Document to the relevant point of contact from Client.
- Major Contribution: Hardware Sizing Implementation of SAP on Oracle11g
- Hardware Sizing
- Co-ordinated with HP for HA configuration for the Production Environment
- Designed Backup solution on HP Unix/Oracle landscape
- Setup of Solution Manager 7.1 and configuration of Solman, LMDB, connecting Managed Systems.
- Setup EWA, SLD ITSM on Solution Manager 7.1
- ChaRM Configuration involved, Creating Projects, Maintain ORG Structure, Activating ChaRM, Configure Request for Change, Normal Change, Urgent Change, Change Document, Maintenance Cycle creation maintenance, Email Notifications, Custom Workflows.
- SAP Solman Security, Technical Business Role creation and assignment.
- Reports for Incident Management ChaRM.
- Installation of BW 7.3 on HANA systems.
- Configured SAP Suite on HANA Migration using DMO.
- Configured HANA systems with Solution Manager systems.
- Preparation of SAP systems for GO-Live checks and conduct monthly/weekly analysis of Early watch report.
- Client liaison for requirement gathering and coordinating with functional and technical teams for technical delivery schedule.
- Project coordination off-shore/onsite delivery.
- SAP Basis task allocation distribution owner.
- Direct reporting to PMO's and project stake holders.
Confidential
Designation: SAP Basis Solution Manager Architect
Role and Responsibilities:
- Designed the SAP Solution Manager 7.1 hardware sizing.
- Installed the SAP Solution Manager 7.1 on MS-SQL 2008.
- Basic configuration for Solution Manager and establishing connectivity with ECC BI systems.
- Maintain cordial relationship with the entire customer, delivery team and support functions.
- Coordination between onsite technical team lead and functional leads.
- GO-Live checks GO-Live support.
- Reporting to PMO's and project stake holders
- Setup of SAP Router with SNC certificate
- Major Contribution Implementation of Solution manager 7.1 on MS-SQL 2008 :
- Installation of SAP Solution Manager 7.1 with SP04 on Windows 2008 Server with MS SQL database.
- Connected source system ECC BI with Solution Manager.
- Configured Queues required for flow of information between SAP systems.
- GO-Live checks GO-Live support.
Confidential
Designation: SAP Basis Administrator
Responsibilities:
- Installation of SAP ECC 6.0, PI for Development and Production Servers
- Post Configuration steps for ECC 6.0 and PI
- Configuring Transport Management System between the landscapes
- Transporting the request from development to Quality and then to Production
- Creating and checking the RFC connections between the systems
- Key role as a Team member in Implementation Project right from the Blue print to Go-live.
- Client Maintenance Administration. Performing Client Copies, Client Export and Import.
- Applying patches through SPAM transaction.
- Applying support packages through JSPM and SDM for Java Systems
- Working with Config tool and Visual Admin tool
- Upgraded Kernel to Highest patch level
- Applied SAP notes on different systems depending upon requirement
- Created logical systems, RFC connections, and TCP/IP connections to other systems
- IDOC Integration for PI System
Confidential
Designation: Solution Manager Architect
Responsibilities:
- Designed the SAP Solution Manager 7.1 hardware sizing.
- Basic Solution Manager Setup on Solution Manager 7.1
- Managed System Configuration on Solution Manager 7.1
- Configured Wily Introscope for Root cause analysis
- End to End Root Cause Analysis on Solution Manager 7.1
- Established EWA reporting for 5 main systems ECC, SRM, BI, EP, XI .
- Application Incident Management standard configuration
- System Monitoring Configuration using Monitoring and Alerting Infrastructure
- BI Monitoring Configuration using the Monitoring and alerting infrastructure
- Connection Monitoring using the Monitoring and Alerting Infrastructure
- Application Incident Management standard configuration
- Technical Monitoring Configuration using Monitoring and Alerting Infrastructure
Confidential
Designation: Solution Manager Architect
Responsibilities:
- Designed the SAP Solution Manager 7.1 hardware sizing.
- Solution Manager 7.1 Basic Configuration
- Solution Manager 7.1 Managed System Configuration.
- Application Incident management configuration with Solution Manager 7.1
- Change Management Configuration with Solution Manager 7.1
- Template Management with Solution Manager 7.1
- Business Process Blueprinting with Solution Manager 7.1
- Interfacing of Solution Manager 7.1 with HPQC 11
- End to End traceability and requirements managements with ALM tools.
Confidential
Designation: SAP Basis and Solution Manager consultant
Responsibilities:
- Installation of Abap and Java systems ECC, Portal, BI, SCM,BW
- Portal CTS configuration
- Trouble shoot and performance tuning for ECC, SCM,and BW systems
- Registration of MDM,ECC,SCM,PI,PORTAL and other systems in the System landscape directory
- Client Administration includes creation, copy, deletion, export and import.
- TMS configuration in cluster environments across the landscape
- Importing of ABAP, Java and Business Objects transports
- Implementing of Support packs ABAP,JAVA and kernel upgrades
- PI Administration- Cache refresh/Monitoring/Integration engine configuration
- Configuration of PI CTS configuration and integration with solution manager
- Adding of systems in the landscape, creating the solution and generating Early watch reports.
- Maintenance optimizer configuration.
- Central system monitoring setup and auto email alert notification
- SCOT configuration
- BW administration and trouble shooting
- Creating new databases and users at the database level.
- Background job administration includes creating, deleting, monitoring and trouble shooting.
- Implementing sap notes and troubleshooting ABAP dumps
- Installation of solution manger 7.0 EHP1
- Early watch alert configuration
- Maintenance optimizer
- Central monitoring setup
- Creation of project and Business blue print generation
- Generation of RFC for the satellite systems
- Implemented charm across for the landscape as per the business requirements.
- Maintain profile parameters for both abap, Java stacks.
- Working with Config tool, Visual admin and SDM
- Deploying of files using SDM
- Portal transports across the landscape.
- Live Cache installation, Re initialization and trouble shooting.
- Backup administration on MS-SQL
- Installation of solution manager 7.1 and configuring the satellite systems.
- Converting the existing systems from SMSY to LMDB
- Installation of Wily Introscope enterprise manager and connecting the agents.
- Creating portal users and roles
- Creating users and roles and assign them to the users.
- Installation of host agents and wily agents
- Implemented RCA
- Maintenance of RFC connections and trouble shooting
- Configuring the Adapter engine, business systems
- MS-SQl Database compression
- Sizing of the systems across landscape.
Confidential
Designation: SAP Basis /NetWeaver and Solution Manager Consultant
Responsibilities:
- Installation of ECC, Portal solution manager.
- Creation of Project and Business blue print generation in the solution manager system.
- Building of a new System through Export and import methodology from the source system
- Oracle Database Backups, Parameter changes, Monitoring of Db locks, Table spaces etc
- Implementing Support packs/stacks for both ABAP and Java environment
- Kernel upgrade in a cluster environment and across the landscape
- Client copy administration activities like Local, Remote and Export/Import client copies
- Administration of Background Jobs like creating jobs, standard jobs, analyzing the cancelled/long running jobs
- Applying licenses on cluster environment and across the landscapes
- Snote's implementation, Service connections, SCOT configuration, and Alert inbox configuration.
- Transport management configuration across the landscape and also in High availability systems
- Security administration user creation/Roles creation/Building role matrix as per the Module wise and implement
- Configuration of solution manager scenarios like Service desk, Early watch, Service level reporting, Central System monitoring
- Configuration of maintenance optimizer, Issue management and CTS
- Installation of Router, Configuring the OSS connection, maintaining the Rout tab entries.
- Closely worked with the functional team in resolving their issues and while building Role matrix.
- SLD configuration and maintaining systems in the landscape
Confidential
Designation: Associate SAP Basis Consultant
Responsibilities:
- Change request transport, Transport management
- Monitoring Background jobs, re-scheduling, canceling long running jobs
- File system monitoring
- Providing Missing Authorizations to the users
- Spool print management
- Checking Failed update record system logs
- Short dump analysis, managing lock entries, lock/unlock transaction codes, displaying and monitoring of Database and Application servers, managing user sessions
- Handling Transports from one System to another System. DEV, QA PRD
- Maintaining of Operation Modes and Profile parameters
- Contribute to the documentation for the various tasks that we perform for daily monitoring
- Trouble shooting and monitoring with printers and system hardware
- Early Watch Analysis for All the production systems for Key customers
- Reporting problems like Startup, Background jobs, updates, System status, work processes, System logs, ABAP dumps, Memory issues.
Confidential
Designation: Sr. Network Architect
Responsibilities:
- Provides system administration support to the Biz-Core, USA Office
- Administers Unix Admin Lev 3: Installation of OS, User Management, Backup, Network Configuration, Troubleshooting.
- Windows Basics: Installation, User Management, Backup, Network Configuration.
- Networking: OSI Layer, Layer2, Layer3, Router commands, Switch commands, LAN, WAN etc., troubleshooting.
- Linux Admin Level 2: Flavors of Linux, Commands, Installation, User Management, Troubleshooting.
- Interface with geographically separated networks and system administration teams, IT manager, IT Director.
- Setting up a VOIP structured cabling and troubleshooting technical Issues.
- Duties include Network and System Design, Installation, Maintenance and Technical Support to Production Marketing.
- Cisco Routers/Firewall, Compaq Proliant Servers 1600 ML370, Windows NT 4.0/2000, Red Hat Linux, Novell servers, ORACLE Database, LAN WAN Installation.
Confidential
Designation: Remote Network Architect
Confidential
Designation: System and Network Architect
Confidential
Designation: System Architect
- Worked as a Lead Remote Network Architect for BizCore, USA BPO division of DATA-CORE SYSTEMS Inc., USA from September 2006 to September 2007
- Worked as a Sr. Network and System Architect for DATA-CORE SYSTEMS Inc., USA KULJIAN CORPORATION, USA from October 2005 to August 2006.
- Worked as a System Architect for DCPL Group INDIA from Dec 2000 to September 2005
- Worked as System and Network Support Administrator in Cyber Works, INDIA, ASP for COMPAQ from Feb'99 to Dec '2000.
- Worked as Network Support Engineer in Digital Matrix, INDIA, ASP for WIPRO from July '98 to Jan '99