SUMMARY:

• Solutions oriented SAP functional Sales and Distribution (SD) specialist with notable success across all project phases in direct support of business requirements. Eleven (11) plus years of hands on experience in all stages of system deployment including requirements definition; design; configuration in Sales and Distribution and Material Management (MM); unit, confirmation, integration and regression testing; and system support.
• Over five (5) years experience in pharmaceutical and professional & consumer diagnostics industries as well as over four and a half (4 ½) years of service sector experience. Competent in coordinating and directing all phases of project based efforts while managing, motivating and leading project teams. Subject matter expert (SME) in SAP SD module as well as integration of SD with Materials Management (MM), Warehouse Management (WM), Project Systems (PS), Financials and Controlling (FI/CO), and Human Resources (HR). Project team member of four (4) complete project life cycles as SAP SD functional analyst. Knowledge in Customer Relationship Management SAP - CRM. Three (3) years of international professional experience in Confidential .

PROFESSIONAL EXPERIENCE:

Confidential

SMELogistics Integration-SD

Responsibilities:

• Order to cash/logistics integration subject matter expert focusing on manufacturing and order to cash (OTC) systems integration. Responsible for the deployment of direct manufacturing replenishment, vendor replenishment, 3rd party replenishment to end customer and returns.

Confidential, Piscataway, NJ

SAP Consultant-SD

Responsibilities:

• Functional analyst responsible for deriving and executing SAP support pack testing strategy. Executing comprehensive review of support pack application, assessing impact of support pack application to J&J SAP USROTC business processes as well as custom development performed on certain standard SAP objects.
• Order to cash (OTC) functional team member on J&J Crossroads and USROTC integration team. Working as a liaison between Crossroads logistics team and USROTC to ensure seamless integration between manufacturing and OTC systems.
• SAP SD functional team member on EDI team. Worked on various inbound order and outbound order confirmation integration issues between operating companies (OpCo) and JJHCS (Health Care Systems) during D2 hypercare.
• Subject matter expert in SAP availability to promise (ATP) setup, material determination (including product selection) and eligibility (listing/exclusions) setup and integration of these functions for D2 project.
• SAP does not allow changes to orders with product selection (J&J term mod codes) generated items upon delivery creation. Worked on product selection and partial delivered business scenarios and re-engineered process’ to ensure that partial open order quantities are re-determined and re-confirmed.
• Co-delivered custom solution in product selection and partial delivered business scenarios where customer cancellation requests of backordered or partially delivered products are correctly reflected in orders.
• Co-delivered custom solution in product selection and partial delivered business scenarios where warehouse performed partial shipments necessitating re-determination and re-confirmation of partially open items in order.
• Co-delivered custom solution in product selection and vendor managed inventory (VMI) scenarios where partially shipped VMI items required re-determination and re-confirmation of partially processed VMI items.
• Presented various solutions to manual price overwrite process in orders with product selection generated items. Solution included moving pricing from child record to parent record (will not be affected by executing ATP) copying manual price components from parent item (pricing is active, but item is statistical) to subsequent child items (pricing is active) during order processing. This solution resulted in eliminating price overwrites from disappearing during re-ATP (re-sequencing of product selection items) and ease of data entry for CSRs. This solution required extensive configuration in sales document types, item categories, pricing and billing including copy control between orders and deliveries and deliveries and billing.
• Product selection does not support ATP functionality such as checking against future dated receipts including purchase orders (PO), purchase requisitions (PR) or replenishment lead time (RLT). Provided custom solution where SAP performs ATP checks against future dated receipts as part of go-live.
• Performed in availability overview and backorder functions in SAP.

Confidential, Princeton, NJ

SAP Business Analyst-SD

Responsibilities:

• Lead sales and distribution process architect on new SAP rollout consolidating customer service, distribution and credit and collections of seven companies within company. Project duration was 5 months. Delivered solution on time as requested by business. Actively participated in all phases of the project from scoping, blueprinting, realization, final preparation and go-live support. Worked closely with MM, FI/CO, WM lead analysts during implementation. Delivered standard order process (including 3rd party sales, samples and free of charge), credit and debit memo process, returns order process, scheduling agreements and contracts. Designed and configured new SD organizational structure, enhanced SD document types, item categories, set up sales BOMs, developed six new pricing procedures with extensive enhancements to account determination, configured copy control, incompletion procedures, text procedures, batch determination, material determination, output determination in sales/deliveries/billing, solved legacy contract sales tax reporting requirements, delivered proforma invoices, listing functionality to implement new export control and exclusive seller contracts among others. Worked closely with the development team to ensure that user exits were modified to ensure various business requirements are met without impacting other companies running SAP (one global instance).
• Functional team member on ECC 6.0 technical upgrade project. Participated in testing and issue resolution activities during project.
• Re-engineered BOL print functionality to ensure printing occurs upon successful warehouse picking and confirmation. Gathered business requirements, configured output determination as well as worked with development team to code output requirement and various userexits.
• Worked with business lead to comply with Sarbanes Oxley on pricing maintenance on order entry and pricing master data entry.
• Engineered various promotional sales plans to meet specific business needs. Business had a requirement to track different types of promotional sales to various business partners. Gathered requirements, prototyped and delivered functionality in sales and distribution. Configured item categories, copy control, text, partner, incompletion procedures and output determination among others.
• Re-engineered pricing master record entry by modifying condition table structure to accommodate mass price maintenance ad per business requirements.
• Implemented service and leasing contract billing and reporting solution as per business requirements. Extensive configuration included SD document types in contracts and billing, item categories, copy control, billing plans, pricing, output, partner, text, and account determination to meet specific business requirements.
• Member of three new company rollout project. During implementation proposed and developed third party sales process to meet business requirements. Configuration included item categories, copy control, pricing, output, partner, text, and account determination. Extensive knowledge in procurement module to cover third party sales process. Additional responsibilities included facilitation of integration testing and on site group and post go live support. Provided extensive reports during customer master cleanup effort using SAP queries.
• Proto-typed automated freight determination during sales order creation. Completed extensive configuration in pricing by constructing multi-tier freight condition usage to cover base, weight based freight charges and fuel surcharge calculations using scales where applicable and account determination. Project did not go forward due to Fedex integration.
• SAP Sales and Distribution liaison on GHX implementation. Worked on functional specifications to provide customer, material, pricing and sales information to GHX application. Project went live successfully.
• SAP functional liaison on Data Warehouse project. Provided functional support to Data Warehouse team in sales and distribution reporting.
• Provided global helpdesk support to Inverness companies. Obtained knowledge in warehouse management, Taxware application, authorizations, finance and procurement.

Confidential, Somerset, NJ

SAP Business Analyst-SD

Responsibilities:

• Implemented packing functionality within R/3 as part of Advanced Ship Notification (ASN) project. Administered requirements definition workshops and designed radio frequency (RF) scanning interface for development. Lead development efforts of ASN labels as per various customer requirements. Configured output for EDI as well as handling units to issue ASN labels whenever packing was performed and transmit EDI upon goods issue.
• Proto-typed managed care contracts and rebate settlement solution in SAP R/3. The solution covers various contract scenarios in SAP including flat rebate percentage and market share performance tiers. Extensive configuration included SD document types in contracts, sales and billing, item categories, copy control, pricing including custom fields in new access sequences, output, partner, text, and account determination to meet specific business requirements. Business provided of appreciation.
• Project lead on Printronix high impact-line printer roll out. Engineered print process as well as configured output determination to meet warehouse requirements.
• Implemented new e-mail routing through output determination in CRM Customer Interaction Center (CIC) triggered by various statuses.
• Engineered enhanced free sample request fulfillment in SAP SD. Configuration included sales document type, item category, account group, and copy control in R/3 to create sample requests in mass. Second phase of project integrated CRM’s current health care professional business partner database with SAP R/3 account group to improve efficiency in order fulfillment.
• Project lead on implementing automated testing in SAP R/3. Lead effort to identify company specific business processes and business scenarios as well as scripting business processes using Mercury Interactive’s Quicktest Professional (QTP).
• Proposed and delivered new rescheduling program to exclude certain document types from being rescheduled frequently. The rescheduling program was changed to include document type as part of selection so that only a subset of sales documents would be rescheduled in frequent intervals.
• Engineered dispute tracking mechanism in SAP R/3. Gathered requirements, prototyped and delivered functionality in sales and distribution. Configured SD document type, item categories, copy control between billing and sales, pricing, text, partner, incompletion procedures, output (print, e-mail and fax) and user status among others. New functionality was introduced including new document type and item category, pricing, SAPOffice e-mail messaging, document management, SAP e-mail functionality through output control and status management.
• Rolled out credit memo and invoice forms within FI. Configured correspondence types in FI and lead form development and testing effort.
• Project lead on EDI 845-Bid Notification custom development. Designed EDI 845 submission process, prepared functional specification and deployed custom solution.
• Delivered direct sales reports in BW as project lead. Managed project, gathered requirements, prepared functional specifications and deployed reports.
• Introduced enhanced mass sales order change functionality as an alternative to MASS and VA05. The purpose of the new custom solution was to achieve efficiencies in data processing and reduce elapsed time of sales order maintenance. Handled all stages of project deployment including requirements definition; design; unit, confirmation, integration and regression testing; and system support.
• Implemented new “Return Credit Adjustment” process within sales and distribution. Managed all phases of the project as well as configuration of new sales document type and item category; new billing document type; copy control between sales and billing; pricing and account determination. Process was set up to fill gap of credit price adjustments to incorrect returns.
• Deployed “Adult Signature” project within SD. Configured text determination within SD and vendor master configuration within MM to trigger adult signature text on BOL/packing slip form. I provided functional specifications to development team to augment functionality as per FDA requirements.
• Acted as project manager and functional lead on “Fee for Service” project. Configured pricing, account determination and output determination. Project was implemented to provide automated fee for service accruals as well as fee for service credits as per recent requirements within pharmaceuticals industry.
• Proto-typed credit memo and order acknowledgement EDI transmission within SAP as per customer requirements. Configured output determination and basis component of EDI transmission for credit memos and order acknowledgements.
• Currently the accounts payable department was not able to break-up charges to various account assignments and was subsequently breaking up the cost in FI. Suggested improvement to procurement process by introducing account assignment feature of logistics invoice verification to fill functional gap and improve efficiency.
• Aligned myself with business’ strategic decision to implement new company code by pro-actively proto-typing SAP inter-company process and consignment process as possible solutions.

Confidential, New York, New York

Senior SAP Functional Specialist, North America, IT

Responsibilities:

• Joined Confidential & Confidential, North America post SAP implementation as Senior SAP Functional Specialist. Participated in resolving system related issues post go-live. Resolved system related issues in SD, MM and FI modules including forms, logistical reports, financial reports, SD configuration including organizational structures, pricing, sales taxing, account determination, output determination, partner determination, incompletion procedures, account group setup, organizational structures setup, text control, sales document and item category setup and copy control (between sales and billing, sales and sales, billing and sales) and utilization of user exits. Re-engineered actualization, job transfer/recovery/write-off processes post go-live. Attained extensive knowledge in advertising terminology, DDS system, advertising processes including milestone and billing to estimate, progressive, fee processes as well as agency to studio process. Finally assisted user community with master data related issues including pricing, output, customer, material, customer-material master records.
• Introduced alternative contract to final billing process utilizing SD, PS, MM, FI/CO, HR integrated functionality to increase process efficiencies in project based reporting, procurement and billing and eliminate system design based flaws. Fully configured SD, MM components of proto-type to exhibit alternative model. The proto-type included SD, MM, FI/CO and PS modules. Initiated contact and introduced applicable industry solution including CRM to senior level business community.
• Functioned in dual capacity as technical project manager and lead functional resource in SD and MM in implementing new company acquisition in SAP. The new company acquisition required subtle but vital variations to existing progressive, milestone, studio and fee billing business processes. A new set of business processes were introduced specifically to address the new acquisition while preserving existing company processes. Was responsible for SD (order to cash) and MM (procure to pay) modules. New functionality included extensive changes to pricing, account determination, partner determination, output determination and new account group setup. Additional configuration included new organization structure setup in SD and MM as well as setup of shipping point determination. Lead effort in developing order acknowledgement and invoice forms. Finally was responsible for conversion of master data, maintenance of existing master data including customer master, material master, pricing, output, tax conditions and open contracts.
• Lead SD functional specialist in implementing revenue recognition process to meet variations in billed not earned (deferred revenue) billing processes within studio and small company settings. Activities included requirements gathering, proof of concept design, process design, configuration in SD in revenue recognition, account determination and sales documents. Configuration in MM comprise purchase order types and corresponding item control elements including item categories and account assignment categories.
• Technical project manager and lead functional specialist in implementing internal orders. Introduced internal orders in CO as alternative method of collecting and reporting overhead and non-billable costs. Configured new procurement process in MM specifically to address overhead and non-billable costs. Changes to procurement included changes to purchase order types and determination of item categories and account assignment categories. Integrated internal orders with third party applications, including SAP-BW, Extensity time and expense management, to address overhead & non-billable cost requirements including client P&L, expense and time reporting.
• Re-designed process for closing contracts and prohibiting subsequent functions. Introduced the usage of user status and its impact on subsequent functions. Activities included configuration in user statuses.
• Introduced and brought Mercury Interactive as a viable and robust testing solution to Confidential & Confidential .
• Developed SD and MM components of integration test scenarios.
• Support pack application functional lead.
• Liaison between business stakeholders and information technology. High level visibility; working closely with CFO’s, Senior Comptrollers and Senior Directors within Agency and subsidiary companies.

Confidential, Santa Clara, California

Consultant, SD Module

Responsibilities:

• Responsible for custom forms in sales, warehouse, inbound/outbound delivery, billing and repair processing. Functionally designed, configured and tested over 40 custom forms.

Confidential, Old Tappan, New Jersey.

Consultant, SD Module

Responsibilities:

• Responsible for custom output including quotation acknowledgement, order acknowledgement, proforma invoices, invoices, credit memos and debit memos.
• Custom reports in pricing, order management and credit risk management.
• Implemented remainder order to cash process.
• Created stress test scripts in SD, MM, APO, PS, FI/CO using automated testing tool Winnrunner Quicktest for R/3.
• Conversion and data cleanup in PS.
• SD production support.
• Configured text determination, partner determination and output determination in A&D/E&C ASP template in 4.6B.

Confidential, Kingsport, Tennessee

Consultant, SD Module

Responsibilities:

• Blueprinted and proto-typed three different revenue recognition scenarios, billed not earned, earned not billed and standard revenue recognition.
• Configured sales documents and items, account determination, pricing, billing plans and copy control between sales and sales and sales and billing.

Confidential, Blauvelt, New York

Consultant, SD Module

Responsibilities:

• Conversion lead responsible for SD, MM, FI modules. Converted customer master, material master, BOM, pricing, output, open sales documents, open A/R, assets, internal orders, notifications, equipment masters for leasing solution.
• Component of legacy data cleansing effort in customer master, open sales orders and master contracts.

Confidential, Philadelphia, Pennsylvania

Consultant, SD Module

Responsibilities:

• “Sales and Billing Team” member of two full implementations. Modules within implementation included SD, MM, PS, FI/CO, SM and HR.
• Implemented multiple service companies spanning services in personnel, engineering construction, life sciences, protection technology with the Day and Zimmermann Co.
• Member of scoping, blueprint, configuration, testing and post go-live support teams. Modeled order to cash processes in engineering & construction and personnel services industries. Configuration experience comprises organizational structures, customer master, pricing, sales tax, payment terms, text determination, partner determination, output determination, incompletion control, sales documents and items, and copy control sales to sales and sales to billing. As a team member, attained knowledge in Resource Related Billing (RRB) within SAP’s Aerospace and Defense industry solution (A&D IS) as per 4.0B to process project based labor (with or without markup as per time entry using HR-CATS and actual labor cost run) and procured materials as billable charges to clients. Was in charge of converting customer master records, tax records (exemptions and standard), and output. Was responsible for testing in SD (unit and confirmation). Developed and executed scripts for integration testing across SD, MM, PS, HR and SM using Mercury Interactive’s Quicktest for R/3 tool. Responsible for custom reports and custom forms including eight different invoice types and nineteen custom back-up reports.

Confidential

EXPERIENCE Export/Import Manager

Responsibilities:

• Supervised import-export transactions and conducted financial hedging activities in FX as Export/Import Manager.

Confidential

Accountant/Project Administrator

Responsibilities:

• Maintained accounting records and produced monthly office reports as well as established satellite office accounts and accounting system in Oman-Sultanate of Oman and Ankara-Turkey as regional Accountant/Project Administrator.

Confidential

Intern

Responsibilities:

• Internship through AIESEC. Assisted in foreign exchange transactions in German Interbank, prepared arbitrage profit/loss calculations for treasury department of branch, and gained experience verifying documentation outlined on Letter of Credits (L/Cs) for export customers.

Confidential

Assistant Credit Analyst/Intern

Responsibilities:

• Joint venture between Confidential Bank and Koc Group. Compiled, analyzed and presented investment and commercial bank financial statements as Assistant Credit Analyst. Designed and prepared spreadsheets to analyze and standardize bank financial statements. Contributed in establishing credit limits to various domestic and major international commercial and investment banks.
• During internship participated in the execution of export and import transactions. Checked and verified documentation outlined on L/Cs for importing customers.