CAREER SUMMARY:

• Over 12 years of IT experience that includes about 8years as SAP Basis Consultant.
• Core strength in all aspects of SAP systems administration, implementation, upgrade, Production support, Performance Tuning and Unicode conversion.
• Experience in Upgrading BW3.5 to BI7 ABAP and JAVA Stack
• Experience in Upgrading ECC5 to ECC6 ABAP and JAVA Stack
• Installed HA(High Availability) systems for Production environment and installed Best practices
• Configured SAP Router, SSO, Configured and Renewed SSL for Portal systems, SLD, GTS, ADS(Adobe Document Services) in the landscape
• Configured and supported Internet Customer Self Service and Internet Sales
• Experience in system refresh Activities for ABAP and JAVA Stacks
• Experience in ECC, BI, XI/PI, EP, SCM, LiveCache, System build activities
• Experience in APO Unicode conversion project
• Applied Support Packs for ABAP and JAVA stacks and Upgraded kernel
• Configuring, scheduling the data archiving.
• Experience in working with SAP Support by opening an OSS Message
• Experience in installing, upgrading and configuring SAP R/3 (4.x, ECC5, ECC6) Central Instances, Application Servers and SAPGUI and BW3.5, BI 7.0 EP6, EP7, XI3, PI7, SRM4,5, SCM4,5, APO, LiveCache, MDM5.5, CRM2007, ITS, CCMS, CTS+, CHARM, WebAS6.20, 6.40, NetWeaver04, 04s ABAP, Java J2EE and Solution Manager on Unix and windows platforms with Oracle/DB2/MS SQL Server RDBMS
• Experience in working with Middleware teams in resolving IDOC related issues
• 7 Years of Experience as a Systems Analyst, Admin and programmer using Lotus Notes, VB, Cold fusion with Oracle, SQL Server Databases

SOFTWARE SKILLS:

ERP : SAP R3 4.x and 4.7 EE Sr1, ECC5, ECC6
Database : Oracle8, 8i, 9i, 10g, DB2, SQL Server, MAXDB
O/S : Windows, UNIX, AIX, HP-UX 11, Solaris9, zOS, Zseries
Languages : SQL, Lotus Script, Shell Script , ABAP
Messg&Clbtn Tools : Lotus Notes, SameTime, QuickPlace, Outlook, etc…
Ticket Handling : Clarify, Remedy and other Customized Tools
Tools : Autosys, ControlM, Redwood, Unicenter, Veritas , SAP Components R/3 4.X, ECC5, ECC6, BW 3.0, 3.5, BI700, SCM4.0, 5.0, APO 3.0, SRM4.0, 5.0, MDM5.5, SEM, XI 3.0, EP5.0, 6.0 ESS MSS, ICSS, ISA, WebAS6.20, 6.40, NW04, NW04s, NW7.0, NW7.1, ABAP, Java J2EE, NWDI, SLD, Solution Manager, PI7, PI7.1 EP7, GTS, PLM, ADS, GRC, CRM, Portal, AII-RFID

PROFESSIONAL EXPERIENCE:

July 2011 to Till Date
Role: SAP Basis Consultant Confidential, Phoenix, AZ

• Production Support for Global Rollout for ECC, PI, Portal, Solman, CRM, SCM, TREX Environments
• Working on System Build Activities for R2 environment
• Production support BW and ECC Environments
• Supported and resolved BI Performance related issues by coordinating with BI Dev team
• Supported and resolved ECC performance issues by coordinating with ABAP Dev and Linux teams
• Enabled trace and identified root cause and resolved the issue
• Completed Support Pack Stack upgrade in PI environment
• Imported ESR Content for PI Environment
• Resolved and Supported Issues related to Communication Channel and Adapter Engine
• Completed FTPS setup for PI Environment
• Worked with PI Dev Team for FTPS requirement gathering
• Supported Charm Transports environment
• Supported ERP, BW, EP and Solution Manager environments
• Performed System refresh activities using Flexclone technology by coordinating storage team
• Performed backups using NetApp-SnapManager
• Completed Oracle 10g to 11g upgrade

Environment: ERP6, BW7, EP7, CRM7, Solution Manager with EHP1 on Linux (RHEL) and VM Environment, Oracle10g, 11gffffffffffff

Dec2010 to May 2011
Role: Senior SAP Basis Administrator Confidential, Phoenix, AZ

• Completed EHP4 Upgrade for ERP 6.0 Environment
• Created XML Stack for EHP4 in Solution manager
• Worked with Technical team for Object Modifications
• Completed pre-requisites and Applied SAP Notes for EHP4 Upgrade
• Installed SQLCMD and lib_dbsl to the latest
• Completed Cloud Migration for ERP 6.0 Environment with OS and DB Upgrade
• Migrated SQL2005 to SQL 2008 R2 with CU3 Patch using detach and attach method
• Configured Single Sign-on for EP7 backend with ERP6
• Supported ERP, BW, EP and Solution Manager environment
• Performed backups during the migrations and EHP4 upgrade activities

Environment: ERP6, BW7, EP7, CRM7, Solution Manager with EHP1 on Windows2003, 2008, Linux ZSeries, zOS and SQL Server 2005, 2008 R2 , DB2

Jun2010 to Dec 2010
Role: SAP Netweaver Admin Confidential, Lexington, KY

• Production Support for MDM Portal environment
• Working on MDM Performance related issues
• Supporting users for their daily activities / issues
• Supporting MDM with DNB Enrichment Controller
• Resolved Performance issues related to Import and Syndication Server
• Supporting Global Roll-out by setting up the DEV and QA environment
• Archiving Repositories from PROD, Un-archiving to DEV and QA environment
• Working with Infrastructure team in identifying the system related issues

Environment: MDM5.5, PI, ECC, Portal on Windows, VM Ware and SQL Server 2005

Aug2009 to May 2010
Role: SAP Basis Netweaver Consultant Confidential, WestPort, CT

• Worked on PI Integration activities for CommoditySL
• Configured and Maintained SLD, Configured Integration Engine
• Configured and Maintained Exchange Profile
• Imported XI Content and Integration Repository Objects
• Created Technical and Business Systems
• Creation of Partner Profiles, Distribution Model and port maintenance for Idoc Adapter
• Completed CCMS Configuration for XI/PI systems
• System build activities for ECC and PI environments
• Created partner profiles and distribution model for integration
• Troubleshooting CPA Cache issues
• Security activities, creating user ids and issues with authorizations
• Transport activities and resolving the issues
• Support Pack Upgrades for ABAP and JAVA
• Installed and Configured Wily Introscope for JAVA and Commodity SL Monitoring
• Installed and Configured SMD Agent for Netweaver system
• Monitoring Issues related to Runtime WorkBench, Integration Repository
• Completed Netweaver Installation for Commodity SL Integration
• Worked on System refresh activities that include Oracle DB Export and Import using sapinst
• Involved in EHP4 upgrade activities
• Completed Oracle Database upgrade from 10.2.0.2 to 10.2.0.4

Environment: ECC6 EHP4, PI7.0, 7.1, Oracle, SQL Server, AIX, Windows, VMWare

Oct2008 To Jun2009 Confidential Dublin OH
Role: SAP Netweaver Consultant
Responsibilities:

• Completed SCM and LiveCache ABAP and JAVA Production Support System Build
• Completed SCM SPS9 To SPS14 upgrade in Sandbox for ABAP and JAVA as part of SP Upgrade preparation
• Basis Build Team Activities like System Refresh Activities, Kernel Upgrade
• Worked on Production Support Activities like monitoring and identifying the performance issues and resolutions
• Worked on Production support activities for ECC, BI, SCM, CRM and Portal
• Worked on Portal Performance, Load Balance & UME issues
• Installed and configured Web Dispatcher for Portal
• Installed and Configured TREX for CRM system
• Worked with TIBCO team in resolving IDOC issues between ECC and legacy systems
• Worked with CHARM Implementation team in resolving the issues
• Generating Preventive Maintenance and EWA Reports using Solution Manager
• Configuring CCMS as part of that configured SMD agent in satellite systems
• Created a Script for Automating the LiveCache Archive Deletion.
• Worked on BI, performance issues
• Worked on Veritas Cluster Environment for Productiona and Quality environment
• Involved in DB2 DBF Data partitioning activity in BI Environment
• Involved in Building Bi Application Servers for DB2 DBF Data Partitioning System
• Involved in DB2 DBF Data partitioning with Admin and Data nodes in two physical servers
• Involved in Configuring the AII-RFID on PI7

Environment: ECC6.0, BI7.0 SCM5.0, LiveCache, CRM5.0, SRM. EP7, CE Sidecar, TREX, Vertex on AIX,5.3, Windows Blade Servers, DB2 9.1 FP2, and MaxDB Databases, Veritas Cluster

Dec2007 To Sep2008 Confidential Santa Clara, CA
Role: SAP Netweaver Consultant
Responsibilities:

• BT implementation of ECC, SCM, Live Cache, BI, PI, EP, GTS, PLM, ADS, CRM
• Completed the All NW7 dual stack installations including ECC6, CRM2007, SCM2007, PI7, EP7, GTS, PLM, ADS using SAPINST
• Installed HA(High Availability) Systems for Production environment
• Installed Best Practices for ECC, CRM, SOLMAN
• Installed and configured ICSS(Internet Customer Self Service), Internet Sales for CRM and Monitoring and troubleshooting the production support issues
• Installed and Configured TREX for Portal
• Installed and Configured GTS Systems
• Identified and resolved issues related to GTS
• Worked with Functional teams in identifying and resolving the GTS issues
• Installed and configured MDM on Windows environment
• Installed and Configured Portal and Single Sign On for Backend systems
• Installed and Congigured CUA(Central User Administration) for Production and Non-Production Systems
• Worked with SAP in resolving Portal related issues
• Worked with ChaRM in Production Support Environment
• Identified and resolved BW Performance Issues
• Identified and Created User and Server groups and resolved the Data load issues
• Enabled trace and Identified performance issues with large infocubes, Worked with functional teams create Multi Provider(logical) partitioning which helped in addressing the issue
• Single InfoProvider is smaller, less complex than big InfoProvider which helps in Performance improvement
• MultiProviders helps in Parallel Data Load, Parallel execution of Queries and Archiving single InfoProvider is easy
• Worked with functional team in identifying and resolving the performance related issues
• Applied Support Packs for ABAP and JAVA. Using SPAM, JSPM
• Deployed Software components using SDM and Configured Java parameters using ConfigTool
• Upgraded Kernel using JSPM and Administering JAVA using Visual Admin
• Involved in Configuring SLD in the landscape as part of CCMS Configuration
• Configured SAPROUTER for all systems and worked with SAP Support and Network Team to resolve SAPROUTER connectivity issues
• Created Technical Systems and Business Systems in PI
• Applied SNotes, Updated OSS Message for SAP Logon and requested license in service market place and installed licenses as part of post installation steps.
• Created Source Systems, RFCs
• STMS and CTS+ configuration for Portal and Non-ABAP systems

Environment: R/3 ECC6, SCM5.0, 5.1, LiveCache, BI7, PI7, EP7, CRM, SRM, MDM, GTS, PLM, ADS, TREX, NW04S (NW7) ABAP and JAVA on HP-UX 11 and Oracle 10g

June2007 To Oct2007 Confidential San Ramon, CA
Role: SAP Basis Expert
Responsibilities:

• ECC5 to ECC6 Upgrade
• Completed ECC upgrade Netweaver04 to Netweaver04s Dual Stack
• Completed the ECC System Build as part of that completed the Post refresh activities including ABAP Stack, Java Stack Export and Import. Upgraded the Service Pack and applied OSS notes for Java Stack
• SRM Upgrade 4.0 To 5.0
• Completed the System Build as part of that, Worked on SRM Post refresh activities including ABAP Stack, Java Stack Export and Import
• Involved in XI 3.0 to 7.0 upgrade
• Involved in EP Upgrade team in the prepare and upgrade activities.

Environment: ECC 6. BW 3.5, BI 700, APO 3.0, Live Cache, SCM, SRM, NW04, NW04s ABAP and Java J2EE on HP-UX 11 and Oracle 10g

Jan2007 To May 2007 Confidential. Beaverton, OR
Role : SAP Basis Consultant
Responsibilities :

• Production Support for SAP Systems including R/3, BW, APO-Live Cache, SCM, SRM, MDM, EP, XI systems
• Involved in BI 700 System Build and NW04s upgrade activities
• Worked on BW Performance related issues
• Worked with Functional and DBA teams in identifying the performance issues with specific tables by enabling the trace and resolved by partitioning the large tables into small chunks
• Identified and resolved the issues related to Data load, ODS, Extraction issues by defining the user, server groups and Change Run
• Identified BW reporting performance issues, worked with functional teams in creating Aggregates, OLAP Cache
• Identified issues with NRIV table by enabling SQL trace and Worked with functional teams in identifying and increasing the number ranges buffering
• Worked on BW multi-Terabyte database environment in identifying the resolving the performance issues
• Worked with Functional teams in identifying and reducing the no of records in infocube and improving performance by enabling the Archiving
• Worked with infrastructure team in identifying the disk I/O contention issues and distributed the data across the physical disks which helped in resolving the PSA performance issues
• Involved in R/3 System Build Activities
• Worked with Functional team during support and MDM upgrade and activities
• Worked with Functional team in requirement gathering for Source System Creation, Activation and Mapping of Source Systems
• Worked on ALE, IDOC configuration and troubleshooting the idoc errors
• BW 3.5 and BI 7.0 System Refresh and post refresh activities including ABAP Stack, Java Stack Export and Import
• Coordinating with off-shore team to resolve day to day issues in Production Support
• Monitoring Remedy queue and assign the tasks to the team and do follow up with users for any clarifications
• Worked on Biller Direct in Production Support environment., Identified and resolved the issues
• Portal Administration like ESS, MSS Web Dynpro based configuration and customizing.
• Single Sign-on for backend systems
• Applying OSS Notes, Support packs and Kernel upgrades
• Daily System Monitoring and background jobs Monitoring using Autosys
• Performance Monitoring and Troubleshooting performance related issues for ABAP and JAVA Systems
• Performing Transports and troubleshooting related issues
• Database Tablespace management and Extents management
• Spool configuration and troubleshooting issues by coordinating with users
• OSS Remote Connection and Message opening and working with SAP support
• Installed SSL in XI and BW systems which are being accessed by Portal systems
• Monitoring, supporting the TREX and troubleshooting the issues
• Monitoring XI Messages and troubleshooting the errors
• Involved in APO system upgrade and Non-Unicode to Unicode conversion project
• Perform the database export in the Non-Unicode(Source System)
• Perform the necessary preparation steps for Unicode conversion before starting SAPinst.
• Provided the Code page of the target(Unicode) system, it depends upon the processor architecture
• Used latest Non-Unicode R3ldctl(SAP Kernel) for export
• Provided the character set of the source(Non-Unicode) system during the installation

Environment: R/3 4.6c, BW 3.0, 3.5, BI 700, EP, Biller Direct, XI, APO 3.0, Live Cache, SCM, SRM, MDM, TREX, NW04, NW04s ABAP and Java J2EE on HP-UX 11 and Oracle 9, 10g

Oct 2006 To Dec 2006 Confidential, Boston
Role : SAP Basis Consultant
Responsibilities :

• Providing 24/7 SAP BASIS EAS Global Support remotely for all SAP Systems
• Performing daily SAP system administration and monitoring activities
• Worked on Production Support issues for Portal Systems
• Worked on Performance related issues for JAVA systems and resolved
• Configured and supported SSL and SSO(Single Sign On) for Portal systems
• Involved in System Refresh(Cross Recovery) activities for ABAP and JAVA stacks
• Performing SLA based ticket resolution.
• Executing special projects such as Cross Recoveries of Production and Test system.
• Also configured EWA report in Solution Manager to get the EW report from SAP
• Development, Consolidation, Test and production environment are maintained
• Perform monitoring and tuning of SAP environments, ABAP programs on demand
• Regular transports and troubleshooting
• Installation and configuration of Internet Transaction server
• Applying OSS Notes & Corrections
• Applying support packages, Kernel Upgrades, plug-in installation
• Configured ALE, Idocs. Created and maintained partner profiles
• Monitoring Backups and troubleshoot backup problems
• Database monitoring and resolving problems
• Monitoring & troubleshooting issues related to Database table space management and extents management and database growth analysis in co-ordination with DBA team
• Monitoring and troubleshooting background jobs
• Worked on GTS Production Support Environment
• Monitoring and troubleshooting XI Messages
• Supported SEEBURGER for Business Integration Tool
• Maintained system profiles, Maintained TREX for Portal
• Created and tested the efficiency of logon groups and load balancing.
• Configured alerts and Maintained Operation modes
• Checking system logs and Updating Documentation
• Spool administration and maintenance
• Configured the systems with the Solution Manager for CCMS monitoring and sending alerts to the related people
• Worked with Middleware team in resolving the IDOC issues
• End user support and after go live support
• Worked in COGNOS environment
• SAP Development QAS and Production environment are maintained

System Monitoring & Performance Tuning

• System monitoring and troubleshooting, Analyzing System logs, ABAP dumps. Tuning ABAP programs when required(SSAA, SM04, ST06, ST03, AL08, ST22, SM21)
• Database monitoring and problem solving (DB02, ST04, DB12, ST02)
• Involved in identifying and resolving the BW performance issues(ST05, ST02, RSRT, RSRTRACE)
• Worked with functional reams in identifying and resolving BW Data load, reporting performance issues
• Worked on BW Web user performance issues, resolved by distributing across application servers in BEx service

Correction and Transport System / Client Administration

• Set up Remote functional call (RFC SM59)
• Planning and implementing Transport Landscape
• Configuration of Transport Management System (STMS)
• Regular transports and troubleshooting

General Basis Administration

• Applying support packages, Binary Patches, and plug-ins, SPAM update, plug-in installation
• Performing Backups and Recovery
• Client creation and management, Client Copy Profile management and configuration
• Performed Database Administration and Maintenance: Database backup, Table space administration, extents and Database buffers monitoring(BRTools)
• Performed Data Archiving Configuration and maintenance
• Scheduling and Monitoring Background jobs using Autosys
• Spool administration and maintenance ( SPAD, SP01)
• Applying OSS Notes & Corrections
• Imported and maintained all system profiles.
• Configured alert monitor, OP modes
• Worked as Part of SAP Web Enabling Team, Installed and Maintained WebAS
• Checking system logs, identify, analyze and fix the problems, Updating Documentation

Environment: R/3 4.x. ECC5. SCM4.0, BW3.0, BW3.5, APO3.0, MDM, EP, SOLMAN3.2, GTS, COGNOS, TREX, WEBAS 6.20, 6.40. XI, NW04, Java, J2EE on HP-UX, Solaris with Oracle 9, 10g Database