PROFESSIONAL SUMMARY:

• Have 12 years of experience in SAP as an SAP OTC Solution Architect, SAP SD consultant, Team Lead with exposure to Project Management. Have extensive work experience in Standard SAP solution and in custom developments.
• Worked on end to end implementations, roll out, upgrade and Support projects. Worked for Global clients like General Electric, Confidential, SONY, MAERSK, Confidential, Confidential and ERICSSON groups in SAP Enhancements and Support projects. Good People management and customer facing abilities. Worked on multi - million dollar RFPs from vendor side and participated in Bids. Ability and willingness to learn new technologies and deliver results in a timely manner.
• Highly experienced in blue printing and driving design / fit-gap workshops for requirements gathering, conducted end user, Prepared test cases, test scripts and coordinated UAT efforts, prepared functional and technical specifications, designed process improvements.
• The current role as Functional Analyst SAP SD / SAP RAR in Confidential - As a part of the Long Term Revenue Recognition program, this role involved working on Pricing Procedures, Pricing condition types, Condition Technique, Pricing Routines, Calculation Types, Condition Listing/Exclusion to de couple transactions, Keep the SAP system in sync with upstream and downstream systems.
• Previous role as Principal Consultant involved capturing requirements from customer in global templates, translate them into IT specifications and Designing solutions in OTC module in a highly customized environment.
• Having onsite customer engagement experience in USA, Denmark, China, Singapore and Belgium. Managed around 60 users globally in APAC, LAM, Europe and North America virtually for User acceptance testing. Managed resources from Brazil, India and Canada in project execution.
• Prior to IT, worked as business development executive in Agro business firm handling dealer and distributor network. Worked on Dealer and distribution margins, pricing models, product promotions, new product launches in rural areas, prepared MIS reports and participated in SAP implementation from end user perspective.

TECHNICAL SKILLS:

SAP Skill: SAP SD skill set includes Configuring Enterprise Structure, Customized Sales Documents: Orders, Credit Memo Request and Debit Memo Request. Basic Functions: Revenue Account Determination, Credit Management, Free Goods and Partner Determination. Pricing determination by Condition technique and Output Determination. Special business process: Consignment Process, Rush order, Cash sales, Inter Company Billing, Third Party Order Processing, Rebate processing.Worked on Interfaces (ALE, EDI and IDOC), User Exits, Pricing & output routines and third party interfaces like MS License, MS Sales,Kewill, MORE, MODS, Sabrix, Vertex (US tax engine), Penske (Transportation) and FedEx (Transportation).Worked extensively on customization involving User Exits, Requirement routines etc.Integration Areas with SAP FI like Revenue Account Determination and RAR, Integration with SAP MM line Purchase Orders, MIGO, MIRO and PO based Intercompany Process.

PROFESSIONAL EXPERIENCE:

Confidential, Issaquah, Washington

SAP SD Functional Analyst

Responsibilities:

• Capture the requirements of business from Confidential team, do a FIT Gap analysis to build a design in SAP which includes configuration and Development if needed for all Quarterly Releases. On boarding new program codes into RAR.
• Configuring SAP as per the Functional Specification, support ABAP team in writing Technical Specification. Complete Unit testing and move the changes across Landscape to enable SIT and UAT for the Quarterly releases.
• Support the Quarterly Releases during SIT, UAT and warranty periods by fixing bugs. Ensuring the quality of the deliverables. Coordinate with offshore Team to do due diligence while handing over the remaining work, work with offshore Development team to complete Feature completion for releases.
• Working extensively on Configuring Pricing procedures for Standard, Azure and SPAG scenarios, Condition tables, Access Sequences, condition Types using condition technique. Designing price procedures to pass the SSP to RAR using List Price comparisons. Adding new Routines and Calculation Types to enhance Pricing functionality further.
• Worked on Condition Listing/Exclusion to decouple transaction from flowing into RAR. Integration with MSL and MS Sales Systems. Designed new order based intercompany process. Outputs, IDocs, Processing routines etc.
• Working closely with 3P team and RAR teams to fix Pricing related issues.

Confidential

SAP Logistics Lead

Responsibilities:

• Lead the SAP team to provide support to the Confidential client in USA and UK. Managing resources including onboarding/off boarding and induction into project etc..
• Problem Management and handle repetitive issues in SAP. Handle P1 and P2 issues and provide RCA. Responsible to provide daily and weekly updates to client in the weekly meeting
• Worked on Minor and Major Enhancements. Provide effort estimate to the client in T&M model. Prepare Business Requirement document based on discussion with the client and translate it into Functional and technical specifications.
• Prepare weekly/monthly metrics with ticket data and report to higher management and customer. Maintain GOLD standard for the account.co-ordinated with business and team members to resolve long pending issues.
• As a Functional Team lead responsible for SD & MM configurations, developments and issues, responsible for tracking all the issues under SD & MM modules, handling the issues, which are posted in the help desk, and extending support as a team member for the production Support team.
• Worked on Pricing configuration, added requirements and calculation routines to pricing, worked on account determination. Worked on credit management, third party order processing and Intercompany process.
• Re-configuration of various documents like Sales documents like Inquiry, Quotation, Sales Orders, and Delivery, customized their utilities as per the end user request
• Responsible for analysis of current business process, providing technical specification to the technical team and see to it the object is completed for any further developments
• Knowledge of IDOCS process and involved in re-processing the IDOCS and finding the problems involved in processing them
• Worked on partner profile configurations related to outbound and inbound IDOC’s
• Responsible for preparing and submitting EDI mapping documents from functional side to EDI team, validate the developments related to EDI
• Responsible for implementation, covering the complete range of functionality master data, shipping, billing, returns, and output
• Supporting order management, outbound deliveries, and the billing functions maintained customer, vendor, material, pricing, info records, source lists, and other related master data

Confidential

SAP OTC Solution Architect and Team Lead

Responsibilities:

• Capture requirements from customer in global templates for Enhancements and Projects. Provide solution for Enhancements / Projects and see that they are aligned to Global solution. Provide estimates for Enhancements and Projects.
• Design Test cases for Unit Testing, System Integration Testing and Regression Testing.
• Roll out of SAP to new countries and company codes.
• Manage Interfaces in SAP system with external interfaces like Kewill, MORE, MDM etc.
• Lead a team of 7 consultants in offshore to deliver Enhancements in timely manner within SLA limits. Proving updates to Management on OTC module.
• Working on customized solution in areas like Pricing, ROE calculations, EDI/IDOC, Outputs, Billing, User Exits, Interfaces connecting to legacy systems, Integration with MM and FI modules.

Confidential

SAP OTC Senior Consultant

Responsibilities:

• Responsible for Marketing Build & Design Team and continuing for Support of this Global project, Preparation of test cases as per the deployment markets business scenarios
• Responsible for delivering the CSDs and CVDs single handedly for Deployment’s
• Responsible for delivering the configuration work assigned to OTC team for the Deployment, prepare process design documents, FS and Design Documents, executing and delivering Unit testing and Integration testing
• Responsible to resolve assigned defects raised during Unit Testing, Integration testing & Functional Unit testing in close collaboration with design and regional teams as well as other teams
• Responsible of solution design for BAT UK and Exports, Poland, South African Markets, preparing the Configuration documents of Enterprise Structure for BAT UK and Poland
• Responsible for collecting the configuration value documents for BAT UK and Poland and finalizing the configuration specification documents,
• Responsible for Interface mapping for Poland
• Facilitate configuration values collection sessions for use in configuration specification documents
• Responsible for propose solutions to client’s business requirements for BAT UK and Poland, Preparation of configuration documents
• Responsible of design solutions for gaps and writing of functional specifications for the associated objects
• Responsible of design solutions for interface gaps and prepared interface mapping document based on the solution to meet the requirements of the integrating systems (SAP and Legacy systems)
• Responsible to coordination with the offshore development and configuration/build teams for walkthrough and functional unit testing

Confidential

SAP SD senior Consultant

Responsibilities:

• Worked as senior consultant in SAP SD Support Project in Ericsson Offshore team. Handled complex incidents in Level 2 support.
• Closed Priority 1 and Priority 2 Tickets within SLA limits. Appreciated by customer for accountability shown during escalated incidents.
• Worked on incidents involving SD and GTS integration areas.
• Worked on Sales Order Pricing, Availability check, Third Party Sales, Individual purchase orders, Intercompany sales, Shipment and LE (Logistics execution), delivery process including warehouse management, consignment process, Billing etc.

Confidential

SAP SD/MM AD Senior consultant

Responsibilities:

• Worked as senior consultant in SAP SD Application Development Project in Confidential team. Handled complex Enhancements in SD and MM areas.
• Provided solution for enhancements in SD/MM.
• Develop test cases related to Enhancement and Regression testing.
• Worked on Sales Order Pricing, Availability check, Third Party Sales, Individual purchase orders, Intercompany sales, Shipment and LE (Logistics execution), delivery process including warehouse management, consignment process, Billing etc.

Confidential

SAP SD Project Lead

Responsibilities:

• Prepared Value stream map to understand the and client’s business process to find out the gaps by conducting business process Workshops with the core & end users at onsite
• Designed & executed the Conference room Pilot Demo presentation to the core users for structuring the TO BE business process requirements of the client.
• Reporting to the client by attending the status meeting with onsite team and suggest process improvements. Delivery of Enhancement objects - Analysis, Solution Design and testing.
• Establish Quality Procedure for the team and continuously monitor and audit to ensure team meets quality goals. Looking after Move to production Process, user and support .
• Communicate activities/progress to project managers, business development, business analysts and clients.
• Support in handling OTC (order to cash) related issue resolution in the areas of sales, pricing, billing, credit management, customer rebates, and stock transfers and inter company.

Confidential

SAP SD Team Lead

Responsibilities:

• Rollout of existing functionality in North America to Greater China region.
• Configuring Enterprise Structure, assignment of various organizational elements. Customized Sales Documents: Orders, Free of Charge Delivery, Credit Memo Request and Debit Memo Request. Basic Functions: Revenue Account Determination, Credit Management, Free Goods and Partner Determination. Pricing determination by Condition technique and Output Determination. Special business process: Consignment Process, MTO, Rush order, Cash sales, Inter Company Billing, Third Party Order Processing, Rebate processing.
• Onsite end user in China by preparing manuals and SOP (standard operating procedures)
• Reporting to the client by attending the status meeting with onsite team and suggest process improvements. Delivery of Enhancement objects - Analysis, Solution Design and testing.
• Establish Quality Procedure for the team and continuously monitor and audit to ensure team meets quality goals. Looking after Move to production Process, user and support .
• Communicate activities/progress to project managers, business development, business analysts and clients.
• Coordinate and communicate tasks with developers for the Break fix issues. Responsible for knowledge base documents which helps the users as quick for user’s regular issues.
• Support in handling OTC (order to cash) related issue resolution in the areas of sales, pricing, billing, credit management, customer rebates, and stock transfers and inter company.
• Offshore support as well as configuration of new requirements.

Confidential

Project Lead

Responsibilities:

• Implemented Standard SAP Intercompany process for entire Confidential .
• Automated the Accounts Payable document creation through IDOC from Supplying company code to Receiving company code.
• Rolled out the intercompany process for APAC region by managing vendor side consultants.
• Rolled out the intercompany process for EMEA and NAM regions by managing vendor side consultants.
• Coordinated the UAT for all countries from Singapore and Belgium.

Confidential

SAP SD Consultant

Responsibilities:

• Support in handling ITO and OTR related issue resolution in the areas of sales, pricing, billing, credit management, customer rebates, stock transfers and intercompany transactions.
• Interacted with Global Process Owners, users, in North America, Europe, Asia and Latin America and solved help tickets.
• Data Loads in pricing and master data using LSMW.
• Daily monitoring& resolution of the tickets at various priority levels (high to low) related to above areas in OTC.
• Offshore support as well as configuration of new requirements. Document all the changes made through enhancements through proper tools and complete
• Prepared user procedure manual and resolved the issues.
• Participated in post implementation support for the NAM Project systems Implementation
• Supported Project systems project from Sales and distribution perspective.
• Configured Resource related billing and replaced customization.

Confidential

Sales Coordinator

Responsibilities:

• Responsible for achieving sales targets in Chemical and fertilizer in Markapur Territory, Prakasam Dt, India.
• Establish and Manage wholesalers and dealers’ network, arranging logistics for transportation of goods.
• Organize promotional activities and boost sales.
• Prepare MIS reports and send customer feedback reports to Management on timely basis.
• Promote sales of newly launched products and manage sales of premium and flagship products.
• Worked on requirements gathering for SAP Implementation.