SUMMARY

• Overall 13 years of techno - functional experience in SAP of which around 5 years in SAP Solution Manager, deploying SMD, ChaRM (Change Request Management), ITSM Incident Management, Solution Documentation, PI Monitoring, Custom Development Management Cockpit (CDMC), Custom Code Life Cycle Management(CCLM), BPM (Business Process Monitoring) and SAP BASIS Netweaver Architect with extensive cross functional experience and have been with end to end SAP implementations, upgrades, Security and SSO Configuration. Also worked in the area of SAP CRM, SAP Portals, ABAP, HR-FICO, HCM, SCM, MM, SDM, MDM, J2EE and large scale Internet web applications/e-commerce/B2C.
• Certified SAP Solution Manager Consultant with Focus Area Change Request Management (ChaRM).
• Experience in implementing ChaRM on the latest 7.1 SP08.
• Experience in Implementing Service Desk - ITSM Incident Management (Internal & External), Solution Manager Diagnostics & Configuration of eCTS (CTS+) in ChaRM and Business Process Monitoring on Solution Manager 7.1 SP08.
• Experience in implementing CDMC (Custom Development Management Cockpit) or CCLM (Custom Code Life Cycle Management).
• Experience in defining strategy and setting up document management functionalities - Solution Documentation on Solution Manager 7.0 & 7.1
• Experience in upgrading Solution Manager from 7.0 to 7.1 to the latest support pack of SP08.
• Experience in designing and developing ChaRM security on 7.1 based on different roles as per the project need.
• Experience in integrating ChaRM with SAP systems: ECC, BI, SCM, Portal & XI.
• Experience in implementing HPQ Quality Center & SAP TAO integration.
• Experience in designing and planning the SAP Landscape based on the project need.
• Experience in defining processes and procedures (PMO - Governance) based on the business need and how to use the tool for the project requirements.
• Experience in performing the role of a Change Manager/Release Manager.
• Experience in performing the role of a Cutover Manager.
• Experience in performing the role of a Test Manager.
• Designed a custom Project Management Tool which will manage the business proposals and handles the review process of the business requirement by estimating the Functional and development effort in man days by having tight integration with Solution Manager by automating the CR Creation which reduces the manual intervention.
• Experience in integrating Solution Manager with ARIS and HP Quality Center.
• Experience in integrating Solution Manager with external service desk tool like CA ITSM.
• Designed a custom application to manage the project budget by tightly integrating with the Solution Manger Projects and reporting the costs incurred at granular level to the overall project level.
• Designed Security for ChaRM by identifying the project requirements and the roles that exist as part of the business need.
• Designed Custom security for the custom Project Management tools where SAP security doesn’t fit the business need.
• Designed various dashboard reports for Projects and the associated CR’s and for testing results by integrating with the standard transactions.
• Experience in working in major landscapes that spanned from three and five tier architecture.
• Experience in setting up systems and RFC connections in SMSY.
• Experience on all aspects of user administration, Client copy functionality, R/3 Installations/ Kernel upgrade, Performance Analysis, Memory management, Spool administration, Database recovery, SAP and Oracle installation, technical documentation and trouble shooting.
• Experience in configuring and maintaining Transport management system environment through STMS.
• Experience in creating and releasing the transports using ChaRM.
• Expertise in solving various issues related to failed transports.
• Experience in installing and configuring Solution Manager.
• Experience in setting up EWA, System Monitoring/Administration, and Service Level Reporting.
• Worked on ChaRM to define transparency of current software configuration and recent change and also approval procedure for change requests.
• Experience in Security administration, Profile Generator, Creating roles, Profiles and assigning authorizations to the user.
• Experience in Sizing to implement E2E RCA and Installation of Diagnostics Agents.
• Experience in RCA which includes Workload, Trace, Change & Exception Analysis and Generating EWA Reports.
• Experience in using the Wily Introscope Webview and Workstation.
• Knowledge in Run SAP methodology with End-to-End Solution Operations.
• Experience in Configuration of modules like SD, MM and FI/CO in the SAP system.
• Experience in usage of ABAP/JAVA stack in the SAP Netweaver system and Administration.
• Experience across many industry verticals like Semiconductor, Food processing, Banking and Insurance.
• Worked in large projects with team size ranging from eighty to fifteen and was part of the project right from the Blue Print stage to the Post-Production Support.
• Experience in Problem Analysis and Solution proposal.
• Experience in ASAP methodology and participated in Brainstorming discussions. Experience in forecasting the requirements ahead and preparing the resources well in advance by providing the required training and supervising while at job.
• Experience in languages like ABAP/4, Java, C, C++ and used both the ABAP and Java Stack while working on SAP XI.
• ABAP development experience and worked on various projects which include Implementation, Upgrade and maintenance.
• Experience in using the SAP Code inspector.
• Experience in performance tuning using the SQL Trace and Runtime Analysis.
• Experience in translating the business requirements to functional specifications and technical specifications.
• Experience in leading a team of developers both at onsite and offshore by assisting them in developing objects and performing code reviews & testing the objects.
• Experience in working with legacy systems and connecting/migrating to SAP Systems via interfaces.
• Experience in SAP & webMethods integration and Knowledge in SAP XI, which includes Creating Configuration Scenarios for A2A and B2B Integration.
• Experience in working with EAI/ESB architectures.
• Knowledge in configuring the XI Landscape & Software Catalogue and creation of Message Types, Message Interfaces, Message mapping and Interface mappings in Integration Builder Design.
• Knowledge in Creation of all the XI configuration objects such as Configuration scenario, Party, Receiver determination, Interface determination, sender agreements and receiver agreements for various scenarios.
• Conversant with the quality procedures & standards and also a Certified ISO: 9001 Internal Quality Auditor.
• Excellent communication skills, strong architectural skills, hardworking and a good team worker.

TECHNICAL SKILLS

Operating Systems: Win 98/95/NT/2000, UNIX

Languages: ABAP/4, Java, C, C++

Databases: Oracle 8.0, M.S-Access

ERP Packages: SAP Solution Manager 3.2, 4.0, 7.0 (EHP 1) & 7.1 (Upgrade), SAP R/3 4.6B, 4.6C, 4.7, ECC 6.0

EAI: web Methods, SAP XI, BIW

Domain Knowledge: FI/CO, CML, SD, MM, CRM, PM & PP, APO, Portal