SUMMARY:

• Has over 19 years of experience in analysis, design, development & implementation of various software packages and over 14 years of experience in SAP (4.0B to ECC 6.0), mainly Technical (SAP Installation/Upgrade, Basis Administration and Support, Enhancement Pack installation, System Refreshes (ABAP and Java), Security Administration, Central User Administration, Solution Manager Installation/Configuration/Administration, Enterprise Portal, Performance Tuning/Optimization, TMS/CTS+ Configuration, OSS Notes Application, Kernel/Support Pack Application, ABAP, BAPI, SAPScript, Workflow, BW BEx Troubleshooting, Web Template Maintenance (using BEx), APO 3.0A (Technical), LiveCache 7.4.2, SAP and ITS 4.6D) and a bit of Functional (FI - Certified on version 4.6C, FI-CM, FI-Asset Management and MM). Has worked with several databases namely Oracle 8i/9i/10g, SQL Server 7.0/2000/2005/2008 r2, DB2 9.5/9.7. Proficient in Web development using technologies like ASP, HTML, DHTML, XML/XSL, VBScript, and JavaScript.
• SAP 4.0B/4.5B/4.6C/4.70x2.00/ECC 6.0/CRM 7.0 Ehp1 (Technical).
• SAP NetWeaver, SAP Enterprise Portal, SAP Solution Manager 7.0/7.1, ABAP/4, BAPI Development, SAPScript, ABAPQuery, SAP ITS 4.6D, MS SQL Development, ASP, XML/XSL, HTML, DHTML, VBScript, Visual Basic 6.0.
• DB2 9.5/9.7(SAP), Oracle 7.x, Oracle 8i/9i/10g/11g (SAP), MS SQL Server 7.0/2000/2005/2008 (SAP), MaxDB (SAP)
• Microsoft Windows, HP-UX 11, AIX, Solaris, Linux Red Hat, IBM iSeries (for SAP),
• Attended a course on SAP Netweaver AS DB Operation for DB2 at SAP Melbourne
• Attended a course on Implementing the Materials Management module of SAP R/3 v4.0b, it included Basic Procurement, Configuration and
• Implementation, Report writer, SAPScript Programming at SAP Philippines.
• Attended a course on ABAP Workbench at SAP Philippines.
• Attended the Accounts Payable module and Financial Accounting Configuration at SAP Philippines.
• Attended a course on Building and Using Workflows at SAP Philippines.
• Attended a course on Implementing Database Design Using SQL Server 7.0 at MISNet, Philippines.
• Attended a course on Mastering Web Application Development using MS Visual Interdev at Confidential, Inc, Philippines.
• Attended a course on building XML Web Applications at Confidential, Inc. Philippines.
• Attended a course on Building XML Applications using SQL Server 2000 at Confidential, Inc., Philippines.
• Attended a course on developing application in Microsoft outlook using collaboration objects at MIS Net.
• Attended a course on Microsoft Windows NT Core Technologies at Confidential Corporation.
• Attended a course on SQL Foundation and SQL Developer/2000 using Oracle 7.3 at SQL Wizard and Consulting Incorporated.
• Attended the Microsoft DEV Days held at the PICC, Metro Manila Philippines.
• Attended a course on Relational Database Modelling and Design at I/ACT.
• Attended a course on Structured Systems Analysis and Design at the Ateneo Computer Centre.

PROFESSIONAL EXPERIENCE:

Confidential

Senior SAP Technical Consultant (BASIS)

Responsibilities:

• System Preparation
• Basic Configuration
• Managed System Configuration
• System Monitoring and Alerting
• End-User Experience Monitoring
• Responsible for moving ERP and CRM 5.0 to Virtual Server
• Responsible for setting up a high-availability setup for ERP and CRM 5.0
• Responsible for setting up monitoring for BPC/BOE Servers via Solution Manager (CCMS) and Wily Introscope
• Responsibilties included core Basis functions, including post-production support.
• Operating System is Windows 2003/2008 R2
• Database is MS SQL Server 2008 R2
• SAP CRM 5.0
• SAP ERP 6.0
• SAP Netweaver 7.0 Ehp1 - Portal
• SAP Netweaver 7.0 Ehp1 - BW
• Solution Manager 7.0 Ehp1
• SAP NetWeaver 7.02
• Operating System is AIX 5.3
• Database is DB2 LUW (9.7)
• SAP NetWeaver 7.01
• Provided post-production support for Basis.
• Responsible for resolving all Basis-related issues relating to the landscape of the customer. Core R/3, BW, PI, Portals, are some of the systems currently being used by customer.
• Tuning/Optimization of capacity and performance of SAP Servers.
• Support Pack, OSS Notes, and Kernel Updates application. Support stacks are used.
• Performed client copies and database refreshes when needed.
• Configured Solution Manager for Central Monitoring and Alerting
• Upgrade from 4.6C to ECC 6.0 SR3
• Oracle upgrade from 8i to 10g
• Move from 32bit to 64bit
• Unicode Conversion
• Enterprise Portal 7.0 Installation and SSO configuration

Confidential

SAP Basis Team Leader

Responsibilities:

• Pro-active Health check monitoring of systems, making sure the system is available based on SLAs with the customer.
• Responsible for resolving all Basis-related issues relating to the landscape of the customer. Core R/3, BW, SAP BC, APO, Solution Manager, are some of the modules currently being used by customer.
• Performance Tuning/Optimization of capacity and performance of SAP Servers.
• Support Pack, OSS Notes, and Kernel Updates application. Support stacks are used.
• Performs security administration for selected clients.
• Performs client copies, database recoveries and refreshes when needed.
• Provides 24x7 support to selected clients.
• Managed a pool of SAP Basis consultants regarding resource allocation, and issue resolution approach.
• Managed Basis related issues, problems, queries, and complaints of customers regarding their SAP implementations.
• Acts as technical escalation of the Basis resource persons for complicated issues.

Confidential

SAP Basis Support Specialist

Responsibilities:

• Pro-active health check monitoring of owned systems, making sure system was available based on SLAs with the customer.
• Responsible for resolving all Basis-related issues relating to the landscape of the customer. Core R/3, BW, SAP BC, APO, are some of the modules currently being used by customer.
• Tuning/Optimization of capacity and performance of SAP Servers.
• Support Pack, OSS Notes, and Kernel Updates application. Support stacks are used.
• Performed client copies and database refreshes when needed.
• SAP (4.6C, mySAP ERP) Installation and Upgrade (from SAP 4.5B).
• APO Expert; Part of APO Technology group which deals mainly issues relating to APO 3.0A, LiveCache 7.4.2, and Optimizer boxes. Responsible for resolving APO related performance issues.
• Part of Tools Technology group which develops (using ABAP/4) custom Basis tools for the specific use of the customer.

Confidential

SAP Team Leader

Responsibilities:

• Streamlined process on issue resolution to improve processing of customer tickets, reduce resolution time and increase solution rate.
• Managed issues, problems, queries, and complaints of customers regarding their SAP implementations.
• Acted as functional/technical resource person for core support team.

Confidential

Basis Consultant

Responsibilities:

• Managed Authorizations, TMS Setup, Transport Processing, Kernel/Support Pack Upgrades, Performance Tuning/Optimization, Security Administration.
• Ported SAP 3.1F configurations to 4.70. Configured enhancements particularly the delta between 3.1F and 4.70.
• Managed the entire project from resource allocation all the way to Go-Live.
• Performed the technical upgrade from SAP 4.0B to SAP 4.70x200, and all related Basis tasks.

Confidential

SAP Basis Team Leader

Responsibilities:

• Performed post-installation maintenance on internal and dealer machines, such as; machine building, kernel/support pack upgrade, OSS correction, Performance Tuning/Optimization, Security Administration.
• The coverage of the support included SAP R/3 4.6C, SAP BW 3.0B and SAP Portal. These were covered on an IBM iSeries server with DB2/400.
• Acted as a technical resource person for the resolution of issues/problems encountered by internal project personnel (including SAP Basis).
• Streamlined some processes of the SAP Basis Team to increase the efficiency and reduce turnaround time. Among the processes streamlined were upgrading an SAP Kernel on AS/400 (iSeries). The new process enabled the SAP Basis team to better understand the purpose of the steps being undertaken and reduced dealer downtime from 4 hours to 1 hour.
• Performed box builds as needed by the customer.

Confidential

Applications/SAP Basis Consultant

Responsibilities:

• Provided production support services such as transport management, security administration, OSS notes application.
• Developed a Project Planning report based on the Real Estate module of SAP. The report included booked, reserved, and cancelled sales for Laguna Properties and Holding, Inc.
• Developed BAPIs (SAP SD Module) to enable a company’s sales executives (SE’s) to communicate real-time with their SAP back-end server using mobile phones, via SMS (Short Messaging System).
• BAPIs included Sales Order Approval, and Sales order “credit-hold” monitoring.
• Developed ASPs to enable the SMS application to interact with the BAPIs.
• Developed an ABAP Cash Flow Report, which outlined the company’s Cash Flow.
• The program got data mainly from the FI module. The program also cross checks tables from MM for FI transactions with MM integration.
• Designed and developed an intranet accounting system with the following modules: AR, AP, GL, Asset Accounting, Stock Monitoring, HR/Payroll and Cash Management.
• The product’s features including the client’s ability to configure the system to suit the client’s needs, object-based security and “push” type of reporting.
• Technologies used for the project were; HTML, DHTML, XML/XSL, ASP, VBScript, JavaScript.

Confidential

Senior Systems Analyst

Responsibilities:

• Used SAP WorkPlace 2.11 with ITS 4.6D running as its web server. Our component system (mySAP R/3 v4.6C) was integrated into the portal as well.
• Created several iViews for the company portal. An example of which is an ASP ticker tape of company announcements.
• Was responsible for the configuration of workplace roles for the different users of the portal.
• Tasked to fine-tune non-SAP web applications to be fitted into the portal. Coded a module based on SAP’s Single Sign-on ticket for SSO capabilities.
• Activated Central User Administration (CUA) to synchronize portal and component system users and roles.
• Performed the upgrade of SAP as well as the upgrade of the operating system (OS) to Windows 2000 Advanced Server and the upgrade of the database to MS SQL Server 2000.
• Performed testing on the modules (FI, FI-AM, MM) to be used by the users. Additional configurations were done (based on OSS notes). These configurations were mainly for FI-enjoy transactions.
• Activated company specific field exits in the new version of SAP. In line with this, some ABAP work was done on the customized reports, as well as the PO printing program.
• Reconfigured the workflow for MM (PR Approval) since in the new version of SAP, plant information in the release strategy should not be specified.
• Responsible for the implementation of the Financials (FI), Materials Management (MM) module, Asset Management (FI-AM) and Cash Management (TR-CM) module of SAP. Configuration was based on business process procedures drafted. Integration points between the Financial Accounting (FI) module and Materials Management (MM) were carefully noted.
• The Accelerated SAP (ASAP) methodology was used in the implementation. Configured the Workflow portion of the MM module. This was to facilitate electronic approval of purchase requests from division users.
• Integrated the SAP MM Workflow with MS Exchange to enable approval via Email. Database triggers were used to deliver the electronic PRs to the approving officer’s Inbox.
• Responsible for the ABAP requirements of the implementation. Coded simple to complex ABAP reports, user exits, field exits, customized menus, etc.
• Developed the SAPScript forms that were used by the company.
• Coded several BDC programs that were used for uploading data from legacy systems into SAP.
• These were done for all the simultaneous implementation of SAP in the organization, which included MM, FI, Asset Management and Cash Management.
• Configured the authorization profiles for the implementation. Authorization profiles were based on a security grid provided by the department managers, in collaboration with internal auditors.
• Utilised basis functions like transport of requests from development server to production server, monitoring of the performance of the SQL Server and NT Server using the tools provided by SAP, configured printers for the different divisions, managed batch jobs submitted by users.
• Performance tuning of SAP systems as part of production support responsibilities.
• Was able to web-enable our SAP R/3 system without migrating to mySAP.com. SAP ITS v4.6D was configured on an HP server with W2K Advanced server, IIS 5.0. Used SAP ITS v4.6D as the internet transaction server for a web enabled SAP.
• Conducted user for the different users of SAP in the organization. Users included in the were division users, middle management users and approving officers (Top company executives).
• Responsible for the documentation of the implementation. Included in the documentations were the as-is documentation, configuration manual, users’ manual, manual, test-scripts, business process procedures.
• Responsible for the gathering of business processes from division users. Processes to improve were identified and then these processes were mapped with the functions SAP can provide.
• Designed and developed a central security module to take care of the authorizations in the different web enabled applications. This was done so the integration with the SAP Portal software would be seamless.
• Designed, developed and implemented the company’s first intranet application. The application showcased pertinent information on all the company’s subsidiaries. MS Visual Interdev was used to implement this project on IIS 4.0. Conventions, like ASP, HTML, DHTML, VBScript was used. MS Visual Basic 6.0 was also used to code ActiveX objects used in the application.
• Developed a Service Monitoring System using ASP, HTML, DHTML, VBScript, XML and JavaScript. The system was based on a W2K Advanced Server with SQL Server 2000 as database. The XML engine of the SQL Server was used to provide XML support, via SQL statements to the application.
• Designed and developed the Pineridge e-Booking web application, which facilitated the reservation of Ayala Corp’s unit at Pineridge for Senior Personnel. The application use a W2K advanced server, IIS 5.0 and web technologies such as ASP, HTML, DHTML.
• Implemented Hyperion Enterprise v5.5.2 using Hyperion reporting v3.6. Hyperion is a consolidation package. Was responsible for the customization of reports for the company.
• Developed a web application based on Hyperion data using Hyperion SpiderMan. The Web application showed KPIs as well as web reports from Hyperion.
• Developed financial indicators, using Hyperion’s SpiderMan, as part of the company’s thrust of moving all its application to the web. Members of the management committee, as well as the Chairman of the company are using the web application.
• Was responsible for coming up with program specs for the programmers as well testing the modules coded. Did some program “dissecting” to ensure the use of optimal programming techniques in the development of the middleware.

Confidential

Analyst/Programmer

Responsibilities:

• Assisted the Project Manager and Users in defining the specifications that will efficiently and effectively achieve business goals and conduct system surveys or data gathering activities necessary for the project feasibility of a proposed application.
• Provided technical expertise in programming as well as system testing of current projects.
• Assisted users, security and quality assurance group, and data centre management to ensure the efficiency and reliability of existing projects.
• Conducted user on system computer operations relative to testing and/or implementation of applications.
• Developed and maintained the Consumer Loans System of the Bank. It is a loans system particularly Auto Loans, Multi-Purpose Salary Loans, and Leasing from the booking portion to the back-office of the system.
• Developed the Properties Inventory system that monitors real-estate properties being offered to the company.
• Developed the Human Resource Information System (HRIS), which monitors the files of the company’s employees. It also monitors the files of all applicants to the company.
• Maintained the Instalment Real-Estate Receivables System of the company that monitors the receivables of the company on their real-estate projects.
• Maintained the Accounting system of the Realty company. From the Cash Receipts system to the General Ledger System. This was done while maintaining some systems of the Bank.
• Maintained and revised the bank’s Cash Receipt and Disbursement System (CRDS). This system monitors all the payments being received by the bank’s cash department as well as check disbursements.