SUMMARY:

• R/3, ECC, PI, BI, BW, SEM, EBP, APO/LC, ITS, Solution Mgr installs & upgrades
• Hardware setup, file structure layout for operating system, database and SAP
• Engineer design of SAP database, central instance and application servers
• Implementation of SAP extended memory management
• Performance tuning including use of SQL trace for in - depth review
• Print spool, batch scheduling, operation mode configuration, load balancing
• Administration of JAVA-J2EE, CCMS, SMTP, FTP & various script configurations
• Trouble shooting OS, network, ICLI, database and SAP system problems
• SAPDBA, sqlplus, Enterprise, Server and Database managers, R/3 db transactions
• Homogeneous export/import, system and database copy/relocations
• Tablespace, table and index layout, allocation, extension and reorganization
• Organize backup and archive logging procedures, disaster recovery setup and testing
• Point in time, database recoveries and full system restores
• Exposure to MC Service Guard, Omniback, Legato, ArcServ and TMS
• Configure desktop, TCP/IP, LAN, WAN, remote and OSS network connectivity
• Installation of SAPLPD, SAPGUI, SAPLOGON/PAD, SAPROUTER and SAPGW
• Create user masters, profiles, roles, authorizations, authorization objects, groups, etc.
• Profile generator setup, activity group creation, role segregation and user assignment
• Use of CUA and various system traces for use account maintenance and research
• Implement various security measures throughout the OS, database and SAP software
• Setup and management of Correction & Transport Systems (CTS/STMS/CTS+)
• Organize client management; Client copy, transport, import, export and delete
• Management of tp, corrections, repairs, sapscript forms, ABAP queries
• Reading of transport logs, analysis of transport errors
• Plan OS, database, SAP maintenance in conjunction with business requirements
• 3rd party:Taxware/Vertex/BSI,eCredit/Connect,Insite,PBS,RBE,Gamma,4Dscheduler
• Apply support stacks, kernels, add-on packages, OSS Notes, Archiving activities
• Minor ABAP code changes (Repairs), Program, table compares and problem solving
• Deploy SAP Business Connector, LDAP, SAP, JAVA, Oracle, Unix service packs
• SAP system moves/copies, System hardware changes, System landscape designing

TECHNICAL SKILLS:

Infrastructure/Hardware: Intel, PC and Server based HP IBM 30xx SYS 38 AS/400

Operating Systems: HP - UX AIX Power LINUX Windows z/OS OS/400

Application/Database Software: Windows 3.1, 3.11, 95, 98, XP, NT, 2000, 2003, 2008, 2012 SAP R/3 3.0A - ECC & HCM 6.04 NetWeaver 6 - 7, BW 2 - 7.31, GRC 5 - 10, BPC 10, GTS 10, XI/PI/PO 3 - 7.31, SM 2 - 7 SQL 6.5, 7, 8 Oracle 7, 8, 9 DB2 8, 9, 10

PROFESSIONAL EXPERIENCE:

Confidential

Technical Architect - SAP

Responsibilities:

• Support North America SAP/IT/Business governance board organizational planning
• Research business case, pre-project planning of SAP tools, required resource, skills
• Multiyear planning toward redundant application and datacenter footprint reduction
• Migration, administration and addition of Hana with Sybase for BW conversion
• Design, setup, pre-production connectivity ECC/SLT/Hana Side Car hardware
• SAP products in use, ECC, HCM, BW/BOBJ, PO, GRC, Solution Manager
• 6 TB ECC mainframe DB2 migrated to AIX LUW resulting in all products AIX/DB2
• Assisted in generating $3.7 M SAP product contracts, corporation purchases in 2013
• Related infrastructure sizing, design, assistance of hardware purchase requirements
• Coordination of purchase, design provided to project/resource management teams
• Ongoing project, production and compliancy support of SAP systems architected
• Participation in CIO’s team effort supporting annual disaster recovery
• Extend new SAP products into Datacenter and Business Continuity Planning
• Provided multiple environment duel landscape design for MOB & Project startup
• Supported internal basis team and WPS interfacing project implementation partner
• Guided business process implementation scheduling per infrastructure design
• Technical project production implementation guidance, coordination and support
• High involvement with SAP/AG Going Live, Escalation and Safeguarding services
• Performed and scheduled implementation of partner post go-live error resolutions
• Provided design, team, partner support of HCM migration to partner datacenter
• Guided internal basis, security, infrastructure and partner technical teams
• Assured activities safeguarding environment, data, licensing and GRC controls
• Provided designs, basis and infrastructure team support of new platform decisions
• Migration AIX/DB2 to Wintel/MSSQL
• Introduce landscape expansion additionally supporting BOBJ and mobile reporting
• Open HUB decommissioned for prior SD/OTC master data legacy interface needs
• Supported IT repositioning included staff and management reductions
• Acting basis team lead role as required during interim management adjustments
• Interim leadership of scheduled production SAP related maintenance activities
• Continuance of project technical resource management activities as needed
• Validate JSOX Change Control procedures followed during organizational change
• Organized, performed of external partner extension to internal basis team

Confidential

Manager - SAP Technical Services

Responsibilities:

• Performed technical department $1.5M budgetary and human resource planning
• Provided core technical architect planning for SAP competency center
• Infrastructural coordination and guidance surrounding SAP efforts
• Supported and prepared for Bridgestone five year global vision efforts
• Organized implementation of SAP solution monitoring tools for support staff
• Implementation of Remedy services as well as support team on call rotation plan
• Implementation of JSOX and departmental change control procedures
• SAP replacement of prior ERP systems in planning, enhanced support staff
• Basis and Security staff grown to support organizational and project directions
• Staff of 10 technically supporting SAP, Sterling, EDI and legacy ERP environments
• High involvement of SAP, ERP and Business OTC project startup preparations
• Proved leadership toward out hosting and support of SAP HCM environments

Confidential

Technology Team Lead - SAP

Responsibilities:

• Utilize technician leadership building management for future support direction

Confidential

Senior Technology Specialist - SAP

Responsibilities:

• Performed technical manager non-budgetary items at retiring manager’s departing
• Provided core technical architect planning for SAP competency center
• Assist incoming department manager in acclimating to the environment
• Dismantled three system BW 3.5 landscape on AIX - z/OS
• Performed replacement installations of NetWeaver 7.0 (BI) on AIX - LUW
• Upgraded Solution Manager 3.2 to 4.0, Installed additional Solution Manager 4.0
• Provided technical, configuration and functional usage support of Solution Manager
• Installed and provided systems support of a two system NetWeaver 7.0 PI landscape
• Performed HR ECC 5.0 to 6.0 landscape upgrade
• Performed JAVA and ABAP updates in all SAP system environments

Confidential

Technology Specialist - SAP

Responsibilities:

• Client strategies and system architecture designs supporting over 30 SAP instances
• Perform system, performance monitoring and maintenance as needed
• Mentor team in new version activities
• Installed and provided systems support of a four system ECC 5.0 HR landscape
• Installed and provided support of a three system NetWeaver BW 3.5 landscape
• Installed and provided support of a single system Solution Manager 3.2 environment
• Provided current systems support during 45.B to ECC 5.0 upgrade
• Determine SAP requirements, perform annual readiness setup and technical testing

Confidential

Senior Technology Consultant - SAP

Responsibilities:

• Extension set 2 upgrade to implement additional HR functionality
• System utilized for Financials and 12,000 employee HR payroll
• Portal, ITS with ESS and MSS support via single sign-on
• J2EE functionality utilized for SAP Learning Solution
• Implemented requirements to gain SAP Competency Center
• Support of SOX segregation of duties
• Solution Manager - Install and Earlywatch Alert completed, CCMS/SLA -In progress
• Archiving - BC completed, FI/HR with PBS utility - In progress
• Automated transport processing via Insite 3rd party tool -In progress
• Enterprise Portal 6.0 and BW 3.5 implementations -In progress
• Implemented DR procedures for SAP as team was required to shutdown datacenter
• Reactivated SAP systems/schedules after evacuation, off site recovery not required
• 12,000 user R/3 4.7 Enterprise FI/HR - AIX 5 / DB2 7
• SEM 3.1 / BW 3.0B - Windows 2000 / Oracle 9
• 4,100 user R/3 4.5B Supply Chain Procurement - AIX 5 / DB2 7
• BW 3.0, EBP, APO, LiveCache - AIX 5 / Oracle 9 / SAPDB / Windows Optimizers

Confidential

SAP Basis Technical Lead

Responsibilities:

• SAP basis administrator, SAP authorization administrator
• Oracle database administrator, Unix administrator, Data center personnel
• Local, global R/3 and BW landscapes; Monitoring, performance and maintenance
• Database sizes ranging from small to 1 Tb storage
• Technical and disaster planning for 16 SAP SID’s and other support systems
• Related activities for 32 servers supporting global activities for 4,500 user accounts
• Manufacturing upgrade 3.0F to 4.5B to 4.6C
• Market Center upgrade 3.0F to 4.6C, Global manufacturing 4.6C installation
• 2.0B, 2.1C, 3.0B BW installation and upgrades
• ITS 2.0, ITS 6.20 for ESS (SAP Employee Self Service)
• Experimental installation of LINUX application servers for infrastructure studies

C anitano

Senior SAP Basis Consultant and Advisory Associater

Responsibilities:

• Support to internal BASIS consultants while consulting to outside companies. Duties consist of Basis team communication, and employee technical interviews. Contracted to SAP America completing full implementations, one with ASAP methodology. Completed various install and upgrade projects in addition to performance tuning and authorization activities. Active in startup of Confidential ’s helpdesk, post implementation and remote support center, acquiring the first customer. Worked to push forward the SAP pre-configured pre-installed software hardware program.

Confidential

SR IT Coordinator

Responsibilities:

• Provided system administration for all HP Unix SAP systems. One of the original ten employees selected from a pool of 1,300 corporate staff to participate in the SAP startup project. Full responsibility of technical support until growth from one system support person too many. Worked in selection of hardware, network connectivity, HP systems installation administration, R/3 installation, upgrading and monitoring. Knowledge from experiencesvarious SAP basis consultants, OSS connection, SAP hot line in USA and Germany, SAP classroom and onsite, then transferring such to the growing technical support team.
• Provided any possible support from the I/T perspective to the business units involved with the

Confidential

Sr. Analyst

Responsibilities:

• Provided AS400 business and system analyst support. At Closure of Knoxville location, relocated to corporate offices to support centralization of remote AS400’s. Utilized SQL for AS400 DB2 database manipulation, working to split processes between product support (MVS systems) and retail functions (AS400).

Confidential, Knoxville Division

Data Center Manager

Responsibilities:

• Personal responsibilities included all divisional DP personnel, hardware and budget functions. In conjunction with four division directors, monitored and guided the division with customer relations of up most importance. Provided IBM system 38 / AS400 support to other divisions.

Confidential

Data Center Supervisor

Responsibilities:

• Supervision of data center personnel, managed form & supply inventory and hardware support. Continued to visit with potential customers on our newly available services.

Confidential

Operations Coordinator

Responsibilities:

• Provided leadership for division’s team in implementation of IBM S38. Worked with division personnel. Considerable effort spent easing customer's effects of the conversion.

Confidential

Retail Systems

Responsibilities:

• Selected from a pool of eight data center employees for host communication, provided customer support and for the division’s customer base involved with costing structures, electronic pricing, system communications, shelf price audits, order equipment and reporting.

Confidential

Computer Operator

Responsibilities:

• Assisted with installation of IBM 3270 remote connectivity for the division’s first online system. Setup and performed MVS operational procedures evolving to and supporting DP operations and divisional users of the new remote IMS database system.

Confidential

Computer Operator

Responsibilities:

• Performed operations of Burroughs 2700 mainframe progressing to shift supervisor. Responsibilities included processing, balancing, report distribution, system backup and off site tape storage.