SUMMARY:

• Confidential is a Certified SAP Consultant with overall 17 years of experience with 12 years of experience in SAP SD / CS and GTS Module (Order to Cash) with strong Industry exposure in Health, High - Tech, Automotive, Water Processing Industries and Professional Services. Worked on 03 End-To-End Implementations, 1 Roll Out and 06 Support Projects. Below are the areas of SAP expertise:
• Organizational structure, Master Data Management, Sale Order processing (Sales document types, Item categories, Schedule line categories), Delivery & Billing Processes and Copy controls
• Well versed with Order to Cash flow Process
• Procure to Pay with Third Party Vendors
• Expert knowledge onorder to cash (OTC)processes
• Configure to Order - Cash sale process, Rush order process, Sale Return process, Credit memo process, Debit memo process, Free of charge deliveries, Contract process, and Scheduling agreements
• Special Functions - Pricing, Text determination process, Material listing & Exclusion, Partner determination, Output determination and also working with External Tax system like Sabrix and Taxware
• Well Versed with GTS Module
• Service management for Professional Services (Customer Service)
• Conversant with cross module integration. SD with MM, FI/CO and CS. Well versed in Designing and developing tests scripts for integration testing and User .
• SD/FI Integration: Revenue account determination, G/L accounts, accounts keys
• Proven ability to work in both independent and team work environments and adoptable to work on onsite-offshore models and also mentoring a team for successful support projects.
• Strong functional experience and understanding of varied business models of Sales & Distribution and Customer Service. Also well versed in using SAP Tools like LSMW, BDC, ABAP query reports and SAP Tutor.
• Always willing to learn the new technologies and giving the best in the learned technology
• Also well Versed in ERP Implementation/Upgrade, Project Management, Presales/ ERP Assessments, Change Management, Master Data Mgmt., GAP Analysis, RFP Preparations, Onsite-Offshore Delivery, Technology Integration

PROFESSIONAL EXPERIENCE:

Confidential, Mountain View

SAP SD Consultant and Project Manager

Responsibilities:

• IT process improvements - improve SLA time, quality and overall support to user
• Taking care of OTC support process
• Coordinating between off shore and on site team
• Gather and document business requirements, designs and develop new and improved processes, tools and system enhancements to support business unit requirements
• Business process analysis, identify root cause of issues to improve quality of deliverables and recommend IT solutions
• Worked on the Roles Authorization for the new Hires and also perform SODs for the conflict of the roles and act accordingly
• Gather requirements from the business team define specifications and coordinate with the ABAP team to develop Objects
• Worked extensively on varied Custom Reports
• Identifying requirements and bringing in extra resource on timely basis
• Preparation of COs for the SOWs
• Interact with IT and Business Expertise to get to know the GAPS and scope of improvements

Confidential, Berlin-Naperville

SAP SD/CS Consultant and Project Manager

Responsibilities:

• Project Management and keeping the support moving as per the client requirement and Looking into the Gaps that were existing and consulting with the business to close the same
• Worked on the enhancement of the User exit for updating the Customer Master table for Interface SAP Customer Master to E.C.S(debtors)
• Customized OTC process control elements such asdocument types, item category, and schedule line category
• Worked on the Currency conversion value to be displayed on the invoice output from EU to other country local currency
• Worked on the Denied party list when it gets a hit which leads to triggering an E-mail to the concern Person.
• Worked on different invoice outputs for different countries like EU,US and AUS with help of CRs especially for the Tax Type to be printed on the outputs

Confidential, Norfolk

SAP SD/CS Consultant

Responsibilities:

• Configuration of Business Processes, Customization as per the client requirement
• SD & CS Integration via Assembly Processing
• Worked on types of billing in SD viz.. Order related, Milestone & Resource Related Billings
• Work closely with technical consultants to complete the developments
• Preparation of Functional Specs for Z-reports and enhancements, testing & coordinate for Sign Offs & Production Move
• Test all scenarios and prepare Unit & Integration Test Scripts for the same
• Preparation of Customer master data templates for all the account groups
• Worked on different custom reports as per the business requirement
• Worked on layout changes to Invoice Output Types based on the business requirement

Confidential, San Diego

SAP SD Consultant and Project coordinator

Responsibilities:

• Member of the Post-Go live supporting team in Sales and Distribution Module
• Worked on GUIXT based on the user requirement
• Creating a charm request in the solution manager whenever required based on the FDS
• To ensure Customization through Configuration Changes to fulfill requirements
• To provide functional specifications for the development/modifications of objects
• Achieving the SLA’s without any escalation
• Mentoring a team of 4 Functional Consultants along with 2 Technical Consultants

Confidential, Louisville

SAP SD Consultant

Responsibilities:

• Resolving the issues reported by user community (End users and Power users)
• To provide functional specifications for the development/modifications of objects
• Monitoring the HP QC defects Tool and updating the issue log
• Developed Z report for Uninvoiced output
• Resolved issues related to invoice output.

Confidential, Chicago

SAP SD/GTS Consultant

Responsibilities:

• Business Process mapping through Workshops with business and preparation of Blue print Design, gap analysis and to-be process design
• General settings: Setting up of GTS Enterprise structure, Partner function Groups, Assignment of Partner Functions from Feeder Systems, Setting up of legal regulations, setting up of FTOs, LUs, Document Types, Item Categories, Activation of plug-in in the feeder systems for document transfers to GTS.
• Risk Management: Setting of Organization Structure, Administrative Units, cross-plant p model, control settings for LTVD and also Control Settings for Vendor-Based Long-Term Vendor Declaration
• Synchronization of UOM between the Feeder System and GTS System. Loading and retransferring the two primary import/export classification Numbers HTS and ECCN

Confidential, Jacksonville

SAP SD Consultant

Responsibilities:

• Configured Enterprise structure based on business requirement.
• Defined and Assigned partner functions and partner determination procedures as a part of Partner Determination.
• Worked on Pricing Procedure, Sales document types, Number Ranges for all the Master Data and also worked on Business requirement for maintaining contact person for customers and vendors without the authorizations of change mode.
• Configured Sales document types, Number Ranges for all the Master Data
• Provided Solution for entering DEA and HIN numbers by assigning Objects to Classes in the Classification System
• Unit & Integration Testing, End User and testing signoffs, preparation of Customizing and Design Documentation.
• Worked on Solution Manager for uploading the test scripts and also for uploading documents, status tracking and for QA Issue Management.

Confidential, Raleigh

SAP SD Consultant

Responsibilities:

• Client Interaction for gathering the requirement and finalizing the Business Blue print documentation, Project documentation formats for status tracking and setting the BP process
• Setting up Output Determination for Sales Documents and Text Determination and Partner Determination procedure.
• Defined the pricing procedure for the Asia Pacific Region to match the third party pricing tool
• Configuration ofOTC Process: orders, returnsandcredit/debit memo requests
• Setting up the Pricing procedure to map to the external tax system Sabrix Application Suite and ensure that all the Condition types are mapped to centralize tax determination
• Defined the required plants and assigned to the respective Sales Area for all the Asia Pacific Countries and also configured new shipping points
• Unit & Integration Testing, End User and preparation of Customizing Documentation.

Confidential

SAP SD Consultant

Responsibilities:

• Handled Layout issues of Invoice in coordination with abaper
• Interaction with core users to address the configuration issues related to SD.
• Worked on Specifications for blocking/un blocking customers based on payments terms
• Defined new Sales Office and Plant as per the business requirement.