SUMMARY:

• SAP professional with SAP experience total 16 years.
• Five Full life cycle implementations
• Information Technology experience total 20 years.
• Data Warehousing experience total 10 years
• Experienced Team leader secondary role Project Manager:
• Blue print too Go - Live (Hypercare, Warranty period and Post Go-Live Support)
• Define the Project Scope, the Approach and Critical Success Factors (CSF’s).
• Manage Project planning and scheduling.
• Manage Deliverables to ensure sign off in time.
• Implement according to SAP ASAP methodology.
• Define, implement and monitor Project Change Requests (CR’s).
• Work with SAP and SAP Max Attention teams during Project Reviews.
• Provide status updates to Program Management Group.
• Resource and cost model projects.
• Responsible for project tracking, issues and risk management.
• Early identification of issues and provide solutions to resolve the issues.
• Liaising with the relevant business owners to keep them informed of progress and to make relevant decisions.
• Led a geographically dispersed team including off-shore resources.
• Vendor management:
• Meeting with vendors and document and manage DAIR:
• Decisions
• Actions
• Incidents
• Risks
• Attend CAB meetings
• Healthcare
• Private Health Insurance experience replacing legacy mainframe with ERP system to provide business benefits for Policy Management, Product Management and using CRM as frontend system to ease application, incident, complaints, leads and campaigns.
• Business engagement with various business units to maintain business as usual during migration process
• Business engagement with various business units to gather reporting requirements, perform data analysis and document artefacts.
• Work with technical team to translate reporting requirements into technical solution to handle mass data.
• Master Data management to ensure referential integrity, quality and accuracy of data.
• Business Support (BA):
• Lead Requirements workshops to ascertain and analyse requirements for operational and management reporting with SME's, Managers, Senior Managers up to C level executives.
• Work closely with CFO's and CIO' to identify and design KPI Business Objects Dashboards.
• Run Proof of Concept (POC) sessions.
• Feasibility study around consolidation of systems.
• Run score card session in case of high volume of requirements in short project span.
• Close the gap between business requirements and the technical delivery by mapping the requirements to the right Business Objects product (Tool).
• Act as intermediately between the business users and technical implementation team.
• Create process artefacts that assist the team in articulating the solutions.
• Providing technical assistance to the technical implementation team to achieve the best design and technical solution.
• Supply Chain (MM/PM/SD)
• End to End solution
• Order
• Billing
• Delivery
• Tracking
• Vendor management
• SAP - Data Warehouse (EDW LSA++)
• Architect solutions to support the business needs, responsible for the design and delivery.
• Provide expert guidance on Business Intelligence (BI) skills and technologies.
• Define BI standards, templates, guidelines and best practices for technical teams.
• Develop scalable, sustainable and reliable BI applications to meet business objectives.
• Provide and maintain thorough documentation around technical structures (SAD), best practices for reporting (Blue Print), implementation steps (Cut Over) and standards (Standards & Naming Convention).
• Design, develop, review and participate in testing of the data design, tool design & data extracts/transforms.
• Recommend strategies to improve performance and capacity of BI tools.
• Technical and Functional Support of SAP BW system.
• Completed 6 full life cycle implementations including Global Project.
• Very customer focused to satisfy customer needs in an effective, accurate and timely manner.
• Ability to manage multiple phases of the project at once.
• Able to work independently and as a member of a team.
• Function well in high-stress environments as w ell as being able to perform in isolation.
• High degree of accountability and integrity and detail orientated.
• Business Analysist
• Business process improvement
• Gather requirements through business engagement facilitating and conducting interviews, workshops, one on one sessions. Analyse business processes (documentation), scope and DAIR.
• Consolidation of SAP systems
• Financial analysis to produce Financial reporting
• End to End analysis of business process to provide specifications and build management reports to improve the End to End process.
• Consolidation of SAP systems
• Consolidate BW systems
• Strategy
• BI Strategy
• Reporting Strategy
• Roadmap
• Short Term
• Long Term

PROFESSIONAL EXPERIENCE:

Confidential

SAP BI Project Manager/Lead

Responsibilities:

• Determine required resources for the project.
• Conduct the project planning activities and manage the execution.
• Manage relationship with project stakeholders.
• Keeping stakeholders informed of progress and issues in order to manage expectations on all project requirements and deliverables.
• Analyse risk, establish contingency plans.
• Define, implement and monitor Project Change Requests (CR’s).
• Work with SAP and SAP Max Attention teams during Project Reviews.
• Provide status updates to Program Management Group.
• Communicate and/or escalate project issues early to program management.
• Lead workshops to gather reporting requirements.
• Lead onshore and offshore teams in data model design, build and test the solution.
• The project consists of five streams namely:
• CRM
• SAP CRM Marketing
• SAP CRM Service / Case Management
• Master Data
• FS-CD
• Business transactions
• Broker Collections
• Payment Processing
• FS-PM
• Contract
• Journal changes
• Insured Objects
• FS-PRO
• Products
• A Business Intelligence program featured as part of project DelPHI. The BI program featured three streams:
• Business Objects Reporting.
• Operational financial reporting.
• Financial reporting
• Customer Movements
• Customer Data Metrics (CDM)
• Provision data to EDW (Teradata) via SAP Open Hub Technology.
• Provision CRM, FS-CD, FS-PRO and FS-PM data.
• SAP BW
• Design BW system according to SAP architecture LSA
• Design and develop Open Hub Service to EDW via Power Exchange Connector (PWX) to populate Teradata Tier 1 - OPI staging.
• Design and develop Source System connections to disparate systems
• External Systems - EDW (PWX)
• BODS - Data Services
• WebService - PI via SPROXY
• Design and develop system for Mass Data by developing Semantically Partitioned Object (SPO)
• Use of BODS to import Legacy Policy information into BW for legacy reporting
• Design of Source to Target through ETL process.Business Partner
• Leads
• Complaints
• Cases
• Campaigns
• Roles
• Relationships
• Addresses
• Involved in Functional design of CRM Organisational Structure
• Understanding of CRM Service / Case Management business processes.
• Technical analysis of CRM data.
• Analysis of CRM data to map to EDW data model.
• Architect solutions to support the business needs, responsible for the design and delivery.
• Manage offshore team during the build phase to deliver the final solution on time.
• Testing
• Develop Test Scripts using ALM
• Full test life cycle.
• Defect Resolution
• Manage defects /incidents through controlled process in collaboration with the client.

Confidential

SAP BI Lead

Responsibilities:

• Scope the engagement and determine required resources for the project.
• Conduct the project planning activities and manage the execution.
• Manage relationship with project stakeholders.
• Keeping stakeholders informed of progress and issues in order to manage expectations on all project requirements and deliverables.
• Communicate and/or escalate project issues early to program management.
• Lead workshops to gather reporting requirements.
• Lead workshops to introduce SAP Business Objects, gather requirements for the Dashboard with mid to senior level management, paper design Dashboard, document business rules for KPI Dashboard, design Dashboard with sap Business Objects technical consultant and play back, build mock-up of the Dashboard to provide look and feel to audience.
• The Reporting requirements process consist of the following, engaging with Business Functional Heads to understand problem statements, analyzing the business process, gathering business requirements and map the design to technical solution.
• Data Modelling using SAP architecture LSA (layered scalable architecture).
• BW development covering components such as activation, enhancement and creation of ETL layer (Data Sources, infosources, transformations, DTPs and process chains). Develop Start and End Routines, Formulas Info Providers and Multi Providers (DSO, Cube, InfoSet, MultiProvider).
• Design and develop Business Objects Webi reports and Xcelsius dashboard.
• Testing using HP Quality Centre, support the BW Production system and perform issue resolution.

Confidential

SAP BI Lead & Interim SAP Delivery Manager - SAP Support

Responsibilities:

• Requirements gathering.
• Data Modelling DSO - KPI to display summary data.
• Inventory Info Providers 2LIS 03 BF and 2LIS 03 UM.
• Retail MAP Cube which read partial Purchasing data in End Routine (0RT MBEW ATTR) to fill key figures.
• Inventory Cube Partitioned using Multidimensional Clustering (MDC) for DB2.
• Broadcasting, OLAP Cache warm-up.

Confidential

Service Delivery Manager

Responsibilities:

• Manage SAP off-shore teams in resolving severity 1 & 2 incidents.
• Provide Ad-Hoc support to off-shore BI team.
• Team leader for design, configuration and installation of new SAP BI systems.

Confidential

SAP BI Lead

Responsibilities:

• The project was to demonstrate the capabilities on Business Objects 4.1 by developing a Proof of Concept (PoC) to LSB which regulates all Barristers and Solicitors.
• The PoC was conducted in conjunction with the business SME’s to gather requirements to design and develop the below SAP Business Objects solutions:
• Web Intelligence
• Dashboard
• Crystal Report
• Explorer

Confidential

Snr. SAP BW Consultant

Responsibilities:

• The project was to provide standardised business processes for all Business Units within Confidential using SAP Project Systems, Financial & Controlling, Sales, Billing & Contracts and Human Capital Management.
• The development activities include create Generic Data Sources, enhance Data Sources, create ETL layer, following methodology of creating DSO where Delta process is involved, design and create Info Providers and Multi Providers and broadcasting (OLAP Cache warm-up).
• Project Systems enable the business the ability for analysis of planning and financial information in to staff allocation to WBS elements within SAP. The Business Unit Leaders have an efficient means of viewing planned (and committed) staff resource allocation in order to effectively manage capability. Business Unit leaders have a mechanism to clearly view staff planning data against their Project.
• Subject areas used to fulfill Project Systems reporting requirement consist of CATS(Timesheet Analysis), 0EC PCA 1(Profit Center Accounting Transaction Data), 0EC PCA 2(Statistical Key Figures in Profit Center Accounting), CO OM CCA 1 (Cost Centers: Costs and Allocations), CO OM CCA9 (Cost Centre Actuals Line Items), CO OM CCA10 (Commitment Line Items), CO OM OPA (Internal Order Actuals), HR-PA (Planned & Actual Time), HR-PA (Personnel Administration), PS-NWA (Plan & Actuals), PS-WBS (Actuals).
• Financial & Controlling reporting consist of Revenues, Expenses and operating result for Plan Vs Actuals at various levels of the Confidential Outputs hierarchy. The Report has multiple time series as well as intuitive navigation to work throughout the Report. The project involved the following:
• Sales, Billing and Contracts reporting enables management to report on milestones by WBS and Project level against available FTE. It combines subject areas 2LIS 11 VAITM (Sales Document Item Data), 2LIS 13 VDITM (Billing Document Item) and generic data source.
• HCM reporting to provide HR managers Headcount information.
• The Reporting strategy consists of a mix of Web Portal (using Web Application Designer - WAD) reports and Bex Analyzer.
• SAP BPC proof of concept - Budgeting

Confidential

Snr. SAP BW Consultant

Responsibilities:

• Testing of BI functionality.
• Activate Technical Content.
• Configure system to load new Technical Content via Process Chain.
• Configure BI Java Portal to display BI Administration Cockpit.
• Activate New GL Cubes for reporting.
• Configure System to extract GL account data out of source system.
• Design Queries for Cost Centre Reporting.
• Build WAD templates using Queries as a source.
• Using Report Designer to create Reports.
• Optimize system to improve performance.

Confidential

Snr. SAP BW Consultant

Responsibilities:

• Scope of the project was to manage Sales Order Intake, Sales Invoice/Transfers, Production Order Intake, Production receipts.
• Drilldown and filter capability of summarized volume information to the middle & senior management was achieved using SAP Netweaver 2004s WEB Application Designer as display medium in BW Portal (Management Dashboards).
• Responsibilities include:
• Blue Print Phase.
• ETL and Integrating BI to BI Portal stack.
• Build Queries and WAD templates for Dashboards reporting.
• Testing and transporting solution.
• JAVA optimization to optimize WAD performance.
• Portal presentation strategy.

Confidential

Snr. SAP BW Consultant

Responsibilities:

• Main responsibilities were confined to testing the solution:
• Unit, User Acceptance and Integration testing using data extracted out of the Source system connected to the system including flat file using Process Chain mechanism.
• Testing Queries, Web Reporting, Authorisations, Performance Testing and Data Reconciliation
• Testing Strategy include:
• Design and create new test projects, execute tests, track and report defects.
• Centralised repository of test scripts ensures effective use of time and effort in script creation and maintenance.
• Centralised management of all defects raised and resolution of these defects.

Confidential

Snr. SAP BW Consultant

Responsibilities:

• Devise and perform effective methodology to refresh the BW Development and Quality Assurance system.

Confidential

SAP BW/Basis Consultant

Responsibilities:

• Activation of Standard Business Content and Configuration of the model to load master & transactional data using Process Chains. Activation of the 2LIS structures, populate the structures with data.

Confidential

SAP BW/Basis Consultant

Responsibilities:

• Support and optimization of the BW system investigate and resolve Process Chain failures from R/3 systems and Optimization of queries using caching, Aggregates and database level optimization.

Confidential

SAP BW/Basis Consultant

Responsibilities:

• Install and configure BW (ABAP+JAVA).
• Integrate BW with EP and setup and configure UDI (UD connect) via Java Visual Administrator to extract data too third party system running on SQL.
• Configure SAP BW Bex broadcaster.

Confidential

SAP BW/Basis Consultant

Responsibilities:

• This project included technical and functional support on BW 3.0B SEM 3.1B (CPM and BPS) and involved redesign of BW in terms of EDW layer with SAP-AG.
• Olefins Surfactants and Solvents (Division of Confidential Pty Ltd. ) (Bad Hamburg - Germany)
• Project was a complete life cycle implementation, Blueprint too Go-Live where I provided technical and functional support on BW 3.0B. The objective of the Global HR reporting project within the Global Business Information Program (GBIP) was to deliver for Confidential Chemie and the Confidential Group globally. The project was executed from Bod Hamburg - Germany
• Reporting consist of:
• Global HR headcount reporting
• Global HR payroll and personnel cost reporting
• Global HR personnel development reporting for manpower planning
• Support for business decisions at all times and stay business focused at all times