SUMMARY

• SAP SD/BA/SM Consultant with 7+ years of functional experience spanning across multiple industries.
• Successfully completed 2 full life cycle implementations/ Production support and Upgrades.
• Well acquainted with ASAP methodology including project implementation like project preparation, business blue print, realization/configuration, testing, end user training, go - live and production support.
• Extensive experience gathering requirements and delivering SD solutions including integrations with MM, FI/CO, WM modules.
• Very strong SAP-SM/CS with cross-functional integration expertise in SD, MM, PP and FI/CO modules.
• Understanding ofERPimplementations & of SAP and experience of SAP Functional Analyst role in Dev & Support for SAP Implementation.
• Expertise in configuration of sales and distribution module involving sales Inquiries, Quotations, sales order, Shipping, invoicing, OTC (Order to Cash), Free Goods handling/Promotions Free of charge Delivery, scheduling agreements.
• Participated in Service Management for creation and customization of warranty, Service agreements and contracts, repairs, return processing, complaint handling, service notification, service order creation, service resource scheduling, work centre, catalog creation, symptom/solution creation in notification action box, scrap processing and documentation.
• Expertise on SD Order-to-Cash cycle with Sales Documents (Quotation, Enquiry, Orders, Special orders, Contracts, Scheduling Agreements) Deliveries, Shipments, Transportation and Billing document and procure to pay order.
• Proficient inProcure toPayProcess (P2P) andOrder to Cash cyclefor material and non-material items, Configured Purchasing sub-modules including the Quotations, Purchase Requisition, Purchase Order, Blanket Purchase Order, Automatic Creation of Purchase Order and Stock Transport Orders.
• Worked ontime related and service related revenue recognition procedures. Expertise in configuring Billing Plans,Rebate agreement and Inter-company billing.
• ConfiguredOrder-to-cash Business ProcesseswithNew Sales Document Types, New Item Categories,Delivery Document Types and Billing Document Types including the Copy Controls and Routines to take care of Requirements and Data Transfer Routines
• Expertise on Change Management procedures and handling Change Request Procedures.
• Worked extensively on pricing procedures: configured condition tables, condition types, access sequences, and pricing procedures for customer and sales documents according to business needs.
• Experience in variant configuration: Super BOMs, Super routings, Configuration profile, Object dependencies, Constraints and Pricing.
• Involved in the configuration of Make to order (MTO) scenarios, contracts/ scheduling agreements and special sales business processes like consignment orders, stock transport orders,3rd party order processing and intercompany Sales.
• Hands on experience in configuration and set-up of the SD module through IMG by supporting day to day SD module issues, providing enhancements and translating them into system configuration requirements.
• Excellent knowledge of SD concepts like customer and product hierarchy, variant configuration, pricing procedure, order management, partner determination, material determination, material listing and exclusions, credit management, text determination, availability check, output types, product allocation, output determination, rebate processing, credit cards processing, Item Category, Copy Control, Log of Incomplete Items, Schedule Line Category, Deliver, Billing, EDI and charge back, OTC (Order to Cash) .
• Expertise in master data, basic functions, account determination, taxes, sales documents, delivery, shipping, logistics, batch management.
• Worked with movement types, deliveries, shipping conditions and storage location determination
• Prepared and maintained numerous functional specification documents for WRICEF objects
• Proficiency in preparing test plans and cases, documenting the test cases and performing unit and integration testing.
• Experience in various Billing types and also hands on cross module experience of SAP SD integration with MM, PP, WM and FI.
• Very good understanding in SAP ABAP, EDI/IDOC (810,850,856, 862) LSMW, USER EXITS and BAPI’s.
• Generation of mapping documents between SAP forEDItransactions (both inbound and outbound), Partner determination and Output Determination, Creation of Partner Profiles,IDOCextensions and IDOC types, verification of outboundIDOCand of inboundIDOC, ALE, Workflowbasics andUser-Exits.
• Experience in reviewing Test Procedures, defining Test cases, reviewing and maintaining Test scripts, analyzing bugs, interacting with team members in fixing errors and User Acceptance Testing (UAT)
• Excellent analytical & problem solving skills and a team player with strong interpersonal and communication proficiency
• Effective team player with excellent work/time management skills and cross-functional awareness. Excellent leadership, communication, and interpersonal skills.
• Excellent exposure in working with an “Onsite-Offshore” model, excellent communication skills.
• Highly successful in meeting aggressive timeframes & building cohesive, productive teams. Possess a detailed understanding of the all the complex compliance issues in ERP implementation and support.
• Great team player with strong analytical skills and ability to proactively address business/ continuous improvement initiatives to completion.
• Excellent communication, interpersonal and managerial skills.

PROFESSIONAL EXPERIENCE

Confidential, Fort Collins, CO

SAP SD/BA/SM Functional Consultant

Environment: SAP ECC 6.0

Responsibilities:

• Worked with users to gather requirements to understand current state and created functional scope and business processes for future state.
• Rich experience in configuration, development and testing activities in SAP SD customer service module.
• Identified opportunities to improve system functionality and business process. Participated in requirement gatherings and written and presented functional specifications to SME’s.
• Customized and Integrated with other SAP Modules MM, FI and worked on SD/SM/MM/FI integration issues.
• Worked on Third party sales, Intercompany sales, Account Determination procedure, Credit Management, Output Determination Procedure, Text Determination, Partner Determination procedure, Item category determination, Listing and Exclusion, Route Determination and Functional Specifications.
• Developed report to get the details of delivery documents created with reference to the sales document specific to sales organization, distribution channel and sales group.
• Customization for SD pricing conditions, condition table and SD pricing procedures.
• Developed volume based pricing strategies for the new acquisition in the company and was appreciated for identifying the right logic according to the client’s requirement.
• Assisting End users in SD repair order and Creating the Service Notification and the Repair request
• Resolved Intercompany issues by getting the net value rightly populated on the invoices.
• Executed output for various billing types and resolved the printing issues for sales/service/ contract invoices.
• Configuration of Order processing by performing configuration for multiple order types such as standard, drop ship, consignment and intercompany transfers.
• Set up item categories, prices, discounts, rebates, commissions and access sequences and developed logic to allow specific commission rates to specific customers.
• Performed design and configuration on 3rd party order process, inter company sales and helped in releasing the GTS blocks for the sales orders.
• Resolved tax issues for the Japan customers by maintaining the appropriate condition type in the pricing procedure.
• Worked on credit management for different customers and updated the accounts.
• Assistance in BPP for OTC and STC business scenarios, work instruction and test scripts
• Execution assistance in Posting the Goods Receipt of the Piece of Equipment to be Repaired
• Identified and resolved interface issues that impacted service notifications and were not populated in SAP.
• Conducted workshops to run some business processes such as Editing the Service Order and creating reports with the technical status being completed.
• Performed configuration changes for Invoicing the repair and standard orders with the required billing types.
• Configuration of service order processing, service notifications, Service Orders, Customer repair orders and resource related billing.
• Provided SAP Solution for after-market support and performed configuration for maintenance planning and scheduling, repairable inventory forecasting and planning, field services.
• Identified and resolved relevant warranty issues and service contracts for populating the right shipment dates and customer/ master warranty information.
• Executed programs for updating the equipment master with right warrant information.
• Performed resource planning for resolving sales and service issues by anticipating the user feedback and building clients requirements.
• Involved in unit testing, integration testing, user training and documentation.
• Configured, tested, and migrated master data for sales and distribution and participated in Data Conversion.
• Interacted with the ABAP Developers with offshore team for designing reports based on the requirements, smart forms and user exits. Good grasp of ABAP/4 debugging, SAP Data Dictionary, Development Workbench, EDI/ALE, IDocs and LSMW.

Confidential, Davenport, Iowa

SAP SD SM VC Functional Consultant

Environment: SAP ECC 6.0

Responsibilities:

• Provided production support in the role of SD functional consultant
• Worked on SAP solution and integration with Service Management for chargeable repairs, Functional Locations, equipment and Field Service.
• Configured core business processes of SM module based on SAP recommended Best Practices, for Service Notifications, Repair Orders, Service Orders, Resource Related Billing, Warranties, Service Contracts and other Service related master data.
• Configured Order To Cash (OTC), Material Determination, Account Determination, Route Determination, Contracts, Agreements and Rebates Processing.
• Created custom condition types, condition table, access sequences, pricing procedure, pricing procedure determination, and customer expected price to suit the requirement.
• Created configurable pricing reports with custom design screen layout.
• Implemented condition exclusion functionality to achieve best Price for customer.
• Designed and configured free goods functionality in pricing.
• Configured Text Determination and Output Determination procedures and set up the parameters for communication.
• Worked extensively on pricing procedures and pricing conditions, requirements and formulas.
• Configured Delivery processing (Delivery types, Delivery item categories, copying controls, number ranges).
• Configured listing and exclusion, material determination using condition technique, copy rules partner functions, item proposal, material sales status, post goods issue(PGI), picking, packing, delivery types, output procedures.
• Detailed variant configuration architecture with complex manipulation of classification objects, object dependencies, BOM structures (with MM), configuration profiles, variant tables and variant pricing.
• ConfiguredProduction Planningmodule including the Single and Multi-Level Bill of Material, Work Centers, Routings, Sales and Operations Planning, Demand Management, Planning Strategies and Material Requirement Planning concepts, Shop Floor Control, Make to Order, Make to Stock, Planned Orders and Production Orders.
• Worked on variant configuration for different models. Worked on different types of dependencies like preconditions, selection conditions and procedures.
• Extensive involvement in trouble-shooting and problem resolution covering SD Functions (Order process, Pricing, Billing, Output determination/EDI and Master Data) in a Distribution environment.
• SD responsibilities included Production Support, configuration, reporting, output development, master data conversions, and training.
• Configure Service Work orders, Notifications, Tasks and Activity as well as Contract Variant Configuration.
• Worked on Service Contracts and Warranty management in Service Orders for SAP ECC 6.0. Developed the complex Process flow diagrams based on the requirement of the Maintenance and Repair process of the client. Integration of SM and PM with QM.
• Suggest process improvement methods tobusiness partners to optimize support efficiency and effectiveness.
• Update the user regularly and in timely manner on call status & best practices to resolve the production issues without significant down time of system.
• Configured Sales Document types, Pricing Procedures, Output Determinations, Billing, Account determination, layout, copy control.
• Assisted in testing P2P (Procure to Pay) scenarios in SD and MM.
• Involved in invoice verifications and subsequent settlements, rebate management, release strategy, STOs and cross docking.
• Created new routines and requirements for various elements of OTC such as sales, deliveries, billing, invoice listing, pricing, outputs and copy controls.
• Involved in Data Migration of Master data for customers using LSMW.
• Prepared detailed training documents and conducted seminars for the users along with online production support.
• Worked closely with Core Team Members to understand current and future business needs.
• Developed functional specifications and managed implementation of the same in coordination with the development team.
• Developed test scripts, execute, and analyze test results.
• Responsible for developing functional specs based on the business requirements and interaction with the core team, developers and user.

Confidential, Cincinnati, OH

SAP SD Functional consultant

Environment: SAP ECC 6.0

Responsibilities:

• Involved in end-to-end full life cycle implementation using ASAP methodology.
• Performed As-Is and To-Be Business Process Blueprint.
• Providing Functional specifications for Requirements/Routines in pricing, Invoice layouts and reports.
• Configured business cycle in S & D involving customer order management including various Sales document types.
• Configured Item categories, Schedule Line categories to suit different sales process.
• Customized Pricing in S & D module by Maintaining and determining the required Pricing Procedures by configuring various Condition Types with the required Condition Tables. Defined the associated Access Sequences and created Condition Tables.
• ConfiguredPricing comprising complicated price configuration, Condition technique setting in pricing, Condition records, Special functions, Special condition types, Statistical condition types, account determination, Agreements, Free goodsandrebate. Worked on Inter-company pricing and stock transport orders.
• Configured as per requirement: Availability Check (ATP), Transfer of Requirement (TOR), and Schedule Line Category.
• Involved in complete analysis and configuration of Order management, availability check with ATP logic and product allocation, shipping billing and pricing.
• Configured condition exclusion groups and condition supplements.
• Experienced billing configuration including billing procedures, delivery related invoices, billing plans, cancellations of billing documents & billing block.
• Creating and processing OTC (order to cash) sales document types, item category group and document flow.
• Configuration of various Account Groups as per customer classification, and defined partner functions, Maintaining Partner Determination Procedures in various objects such as Customer Masters, Sales Document Header & Item, delivery, billing documents etc.
• Solutions on Goods issue, Goods receipt and Goods transfer on inter and intra company STO.
• Put and pick away issue with transfer requirement and transfer order and issues related to product allocation, ATP and replenishment.
• Worked on the Order Validation Rules for manual orders and also EDI orders .Worked on EDI 810/830/850/856/862.
• Coordinated end-user training documentation and train end users as required.
• Configured process like rush orders, Cash orders and consignment sales.
• Maintained the Enterprise structure, sales organization, sales area and business area.
• Extensively worked with IDOC including integrating with non-SAP Applications, EDI interfaces handling and extension of existing IDOC type.
• Responsible for the monitoring the IDOC processing using the IDOC monitoring tool.
• Worked with Data Conversion specialist to bring in the LEGACY data to SAP. And provided the template for Customer, Material and Contract LEGACY data conversion.
• Revenue account determination:Dependencies for Revenue account determination, assignment of account keys and G/L accounts. Worked with FI/CO team to streamline r.
• Created functional specification for the development team, both on site and off shore.
• Gathered RICEF requirements from process owners like forms, reports; create functional/technical program specifications and liaised with developers.
• Developed test scenarios/test cases, conducted Regression Testing for various scenarios.
• Created the Test Scripts for Testing. Involved in Unit and Integration Testing for Order-to-Cash Transactions.
• Performed analysis, design and implementation of security for the Order Management (OM), Materials Management (MM) and Procure to Pay (P2P) modules.
• Provide Functional/Technical specification to ABAP team for Development of Reports / User Exits.
• Worked with the end users for Testing the Functionality and guiding them the functionality through the Test scripts.
• Conducted meetings with the business users to gather business requirements and to have a better understanding of the business process. Sorted, prioritized and grouped the business requirements and updated the CPR accordingly.
• Configured Authorization procedures at order level and post invoice levels.

Confidential, Milwaukee, WI

Environment: SAP ECC 6.0 (SAP SD/VC)

Responsibilities:

• Interacted with the core team members in identifying and Understanding the business process flow.
• Communicated with the client for business requirements and blue print documents for sales order, delivery and billing process.
• Configured the Procurement Process for manufacturing department by defining the Purchase Requisition, source of supply, request for quotation, vendor selection, Purchase order, goods receipt, and invoice verification and also involved inProcure to Pay (P2P)
• Defined business requirements, documented Functional Requirement Specification (FRS) and completed configuration activities for the SD module for their "Order to cash" processes including order management, delivery processing, invoicing.
• Maintained Condition master, customer master, Pricing master and data loads using LSMW
• Configured copy control for different sales scenarios such as inquiry to quotation, quotation to sales order, sales order to delivery and delivery to billing.
• Worked on pricing procedures to in corporate the carrier freight charges and able to differentiate based on the carrier type and shipping conditions. Created new condition table, access sequence, condition type and created the condition records according to the business needs.
• Worked on Freight Pricing Procedures with Associated Condition Tables, Condition Types, Access Sequences, Condition Tables, Condition Exclusive Groups, and Condition Supplements.
• Coordinated sessions with client to gather requirements and propose Variant configuration solution.
• Provided Variant configuration design solution to client for highly configurable equipment.
• Programmed characteristics, classes, profiles, dependencies, variant Pricing condition tables, constraints and created material variants.
• Worked with different client divisions for evaluating the logistic process and understanding their requirements for transportation, optimization of loads and parcel shipments.
• Configure bulk maintenance of Sales Orders enabling the customer service department to make mass changes in Sales Orders.
• Configuration and design of rebate processing and sales deals, Account Assignment, accruals, and payment and settlement procedures.
• Streamline the Output Determination procedures and resolved multiple issues related to outputs.
• Worked on maintaining Route determination. Configured the delivery processing, Picking, Packing and Goods issue functions.
• Configuration of Partner Determination, Text Determination, In-completion Procedure, Copy control.
• Interacted closely with the Materials Management team to develop and configure Third-Party Sales functionality that met business requirements. Worked with the Materials Management Team to define and configure Availability Check (ATP) and Transfer of Requirements (TOR).

Confidential, Libertyville, IL

SAP SD Functional Consultant

Environment: from SAP 4.7 to ECC 6.0

Responsibilities:

• Configuration of various Account Groups as per customer classification, and defined partner functions, Maintaining Partner Determination Procedures in various objects such as Customer Masters, Sales Document Header & Item, delivery, billing documents etc.
• Creating and processing OTC (order to cash) sales document types, item categories, schedule line categories, document flow.
• Defined condition types, pricing procedures and assigned condition types to pricing procedure, maintained condition techniques in pricing for pricing procedures.
• Configured Credit Management for dynamic credit check, billing doc and Billing Due List.
• Defined Material Determination, Item Proposal, and Number Ranges. Defined Material Listing and Exclusion according to the company strategy.
• Defined and assigned Account Determination Procedures, Account Determination Tables, Condition Types, and Account Keys.
• Configured Sales Document Types, Number Ranges, Item Category Group, Item Categories, ATP, Schedule Lines, Billing Types, and Copy Control for sales documents, and Output Determination procedures.
• Responsible for the Monitoring the IDOC processing using the IDOC Monitoring tools
• Integration of SD with MM, WM and FICO
• Rigorously tested different business scenarios for System Integration and User Acceptance.
• Migrated data from the legacy system to the new system through LSMW.
• Worked on availability check, Rebate Processing, EDI,Inter Company Business Process, Returns Processing.
• Successfully handled Credit Management, Account Determination, and Partner Determination.
• Define Pricing Procedures based on business requirements.
• Resolved issues with the Client in existing business processes and issues that required configuration changes
• Interacted with the on-site users to identify the issues and resolved the same with the help of off-site development team.

Confidential, Itasca, IL

SAP SD Functional Consultant

Environment: SAP R/3 6.0

Responsibilities:

• Actively involved in defining business organization structure of sales and distribution management in SAP R/3 Enterprise structure.
• Configured Customer Master Records, Customer Material information Records and Condition Records.
• Configured and Set up Distribution Channels and Divisions and Sales Groups, Customer Groups, tables and fields as per the business requirement.
• Designed BPP’S in Procure to pay (P2P) process, Inventory Management, Warehouse Management, MRP Areas and Quality Management (Procurement).
• Excellent experience with IPC determining complex Pricing Conditions, Price Lists, Expiring currencies, maintaining Pricing Agreements in Contracts.
• Experience with Maintaining Condition Records, Mass changes for rebate Agreements, Reprocessing Extracts, Free goods rebate, maintaining Rebate Profile, Posting Accruals, and Settling Rebate Agreements.
• Defined Copy Controls for Sales Documents and Worked on Sales Inquiry, Quotation, Rush Order, Credit Process, and Free-of-charge Sample Sales order types configuration.
• Configured Shipping point determination and Route determination.
• Configuring transportation-planning point, shipment type, shipping conditions, forwarding agents, and routes for Shipment creation.
• Configured EDI settings with regards to inbound and outbound IDOC.
• Solutions on Goods issue, Goods receipt and Goods transfer on inter and intra company STO.
• Issues on output determination and printing in the area of PO, PR, shipping, handling units.
• Involved in configuring the automatic freight determination and freight code determination.
• Defined Copy Controls for Sales Documents and Worked on Sales Inquiry, Quotation, Rush Order, Credit Process, and Free-of-charge Sample Sales order types configuration.
• Configured Blocking/Unblocking of Sales types for specific customers.
• Creation of test scenarios for unit testing and integration testing for all SD business processes and getting the sign-off after successful completion of testing.
• Basic Functions- Configured the Partner Determination, Output and Text Determination.
• Configured order types, item categories, delivery types and billing documents.

Confidential

SAP SD/LE Functional Consultant

Environment: SAP R/3 6.0

Responsibilities:

• Worked as SD/LE functional analyst with the Business solutions group; providing solutions to achieve business objectives.
• Design and development of Order To Cash as various sub modules of Sales and Distribution like Sales, Shipping, Transportation, Master Data, Billing, SD/FI integration, Pricing, Output Determination, Reports, Programs etc.
• Reviewed technical and commercial offers of instrument item and negotiated with vendors to get best bids.
• Configured pricing conditions, outbound deliveries, billing, shipping, availability check and partner functions.
• Configured the sales organization, division, sales area and business areas, plants, shipping points, shipping conditions and shipping document types in Logistics Execution.
• Configured condition tables, condition type definition and control, access sequences, customer and document pricing procedures and Pricing procedure determination.
• Created new Pricing Procedure for the handling of Taxes and Freight charges
• Creation of various Sales documents type such as Order type, delivery type, and Billing types.
• Worked on special business sales scenarios like Cash sales, Rush orders, Consignments.
• Mapping specifications and IDOC User Exits for Inbound Orders.
• Assigned Picking Locations, defined Shipping Point Determination, Route Determination.
• Worked with movement types, deliveries, and storage location determination.
• Configured Customer master with new Customer groups and customer pricing groups with internal number assignment.
• Sales integration with FI (account determination & account receivable).
• As part of the day to day activity trouble shoot and monitor the Idoc flow, check for errors, coordinate with end users correct them and to rerun the Idoc.
• Worked on EDI transactions such as Partner Profiles, IDOC extensions and IDOC types, verification of outbound IDOC