SUMMARY:

• A well - rounded Information Technology professional with 15 years experience successfully managing complex projects and distributed teams. Experience running and successfully recovering infrastructure and software development projects. A “hands on” resource manager who enjoys mentoring associates and helping the reach their full potential.
• Process oriented with a thorough understanding of Agile and PMBOK Waterfall project methodologies
• Coaching and mentoring project teams in PMI and Scrum techniques
• Strong multi-tasking for management of portfolios of projects including cross project prioritization, cost benefit analysis, resource leveling, risk management and leading multiple teams at one time
• Able to communicate technical solutions in terms understandable by the business community using examples and anecdotes to clarify complex technology
• Provide clear and consistent leadership based on facts and data driven analysis
• Managed program budgets up to $4M and breaking down larger projects into achievable iterations
• PMI project methodologies
• Scrum Agile methodologies
• Estimating and planning
• Software Quality Assurance
• SDLC Management
• MS Project &HP PPM
• Management of Application Development projects for Java and .NET environments
• Software Quality Assurance including test automation and automated unit testing
• Data migration and consolidation projects for eCommerce and Customer service Websites
• Data Center Infrastructure projects: Database, LAN, SAN WAN, Virtualization & Telecom

PROFESSIONAL EXPERIENCE:

Confidential - Stamford, CT

SAP Project Manager

Responsibilities:

• As a Project Manager on this significant SAP implementation, I provided four key areas of expertise to the Program: Quality Assurance, SDLC Management, Governance, and task management for the development and architecture teams.
• My first responsibility was to manage testing during the first release of the system. The testing included developer unit, user functional and load testing along with defect, risk and issue management. Testing was successful across multiple business work streams.
• Following the successful implementation of the SAP system, my responsibilities shifted to the updates. I managed system updates, which predominantly delivered reporting (ABAP, Business Objects and Data Warehousing) as well as a handful of new features and defect resolutions.
• During my second year on the project, I transitioned to a governance role, in which I helped to establish and document change controls and scope management for the program. I transitioned tracking requests from SharePoint and spreadsheets to the SAP Change and Request Management (ChaRM) System. I managed key resources in the conversion of all requests into ChaRM, documented the process roles and responsibilities, and organized for eighty resources on the system. As the Governance Change Manager, I used ChaRM to generate requests for change and change documents enabling development and transport through the Solution Manager system.
• After successfully migrating all requests into ChaRM and implementing processes to manage requests going forward, I shifted my focus to manage the tasks of the architecture and development teams. I developed and managed project plans, risk and issues for the security development team and delivered a project to add full text search capability to the Solution Manager tool.

Confidential - Hartford, CT

Project Director

Responsibilities:

• Mentored Project Managers and Project coordinators in PMI and Agile methodologies.
• Delivered a complex new property insurance product in one of the most regulatory complex states on time and under budget with minimum deferred functionality.
• Piloted and improved new PMO tools for estimating, planning and project execution.
• Managed change, risks and issues; estimating and documenting change controls and project financials

Confidential - Bristol, CT

Technical Project Manager

Responsibilities:

• Worked with business and technical leadership team to secure $6M in funding to continue the project
• Managing project with waterfall process while introducing Scrum techniques to improve performance
• Coached BA team in Product Backlog development and business value identification and tracking
• Led team in backlog tracking, issue resolution and developing velocity baselines

Confidential - Shelton, CT

Project Management Office Manager

Responsibilities:

• Hired, and managed Project Managers, defining the project management process, setting goals and providing constructive feedback on performance.
• Managed a $4 million, multi-project program to deliver an advanced virtualization and backup solution Developed the project scope statement, charter and plan with the CIO of the Client
• Managed stakeholder expectations with meeting notes, status reports and escalation of critical issues
• Managed program team meetings, scheduling, facilitation, documentation, vendor and work management
• Tracked action items, risks and issues and led the internal and external teams in risk management

Confidential - Trumbull, CT

Senior Infrastructure Project Manager

Responsibilities:

• Trained and mentored peer PMs and acted as the backup to the Director of Project Management
• Led projects to flatten telecom systems, implement the ATG ecommerce platform, 3PAR and ECM arrays, Local and Wide Area Networking with Cisco equipment, enterprise Exchange and Oracle DB migrations
• Managed stakeholder expectations with weekly meeting notes, status dashboards and immediate escalation of critical issues as dictated by the project charter communication plan.
• Led a large scale, multi-project merger program to integrate a new company into the Affinion infrastructure
• Developed ROM and detailed estimates, WBS, scope and project, resource, testing and risk plans
• Ensured project activities are executed on-time and budget and met Payment Card Industry compliance
• Managed project financials including time tracking reconciliation and forecasting using HP PPM

Confidential - Westport CT

Senior Project Managerq

Responsibilities:

• Led team workouts to develop high-level user stories and detailed tasks to produce high-quality software
• Coached team members in the use of Scrum Agile project execution and management to deliver projects incrementally with a high-level of business engagement
• Design and maintained business process machines to provide quality software in a sustainable manner
• Ensured transparency by reporting program performance to steering committee and key stakeholders

Confidential - Glastonbury, CT

Senior Project Manager

Responsibilities:

• Led application Agile development teams for multiple client facing projects using C# and Microsoft’s .Net
• Led team workouts to develop feature sets, requirements and backlogs and estimated client funded development projects
• Identified scope changes, and managed clients to fund changes to the projects
• Managed client relations and third party consultants to ensure the client’s needs are fulfilled completely

Confidential, Richmond, VA

IT Solutions Team Leader and Agile Coach

Responsibilities:

• My teams consistently delivered high quality working software and databases using J2EE, Spring, Hibernate, Struts, Tiles, JSF and .Net applications using C#, ASP.NET with Oracle databases
• Introduced Scrum and Agile engineering practices improving code quality, deployment time and testing time
• Developed estimates, WBS, project, resource, testing and risk plans while managing vendor relations
• Improved code quality and time to value with project management and Agile engineering practices
• Reduced from 8 weeks to 2 weeks software development times for new long term care insurance products
• Managed more than 100 production web applications we supported on a 24x7 basis

Confidential, Lynchburg, VA

IT Project Manager - QA and PMO Leader

Responsibilities:

• Managed the testing of, Java, workflow, Mainframe, NPI and data warehousing projects
• Managed complex manual and automated software testing ensuring 100% coverage of all risk
• Coached Agile teams in testing applications reducing 6 weeks of testing to 3 days with higher quality
• Led IT change control meetings ensuring changes did not negatively impact production business users
• Ensured compliance with state and Sox 404 by tracking system performance with outside auditors
• Built a performance monitoring architecture, which reduced downtime from hours to minutes
• Managed the development of a metrics data warehouse to aggregate information from multiple monitoring systems at business unit sites
• Ensured high application performance with the implementation of automated monitoring tools
• Led a Six Sigma quality project for disaster recovery and business continuity plans protecting the business from catastrophic events

Confidential, Trumbull, CT

Network Specialist

Responsibilities:

• Assisted business management in converting hardwired production line equipment to more cost-effective network based technologies
• Focused the IT organization on the operating environment of their facilities as a critical factor in technology performance and reliability
• Provided analysis of existing networks and reconfigured current technology to eliminate the need for a network upgrade saving $250,000

Confidential, Norwalk, CT

Technology Leader / Network Engineer

Responsibilities:

• Assembled a team to quickly build web sites, which met the needs of our clients within their budgets
• Designed and maintained the Internet security and hosting infrastructure
• Designed and deployed and manage local and wide area networks including routers, switches and network security solutions for enterprise customers