SUMMARY

• Over 8 years of SAP Basis/NetWeaver/Portal Administration experience including Architecture, Installation, Upgrade, Security Implementation & Administration, Design, support, GRC, Risk Remediation and Management, User Provisioning, Role Management, ABAP Development and Basis support.
• Excellent Basis Administration skills on various SAP platforms like ECC 6.0/5.0, R/3 4.7EE/4.6C, NetWeaver 04/04s, BW 3.5/7.0, CRM 5.0/7.0, SRM 5.0/7.0, SCM 5.0/7.0, EP 6.0/7.0, XI 3.0, PI 7.0/7.1 and Solution Manager 4.0/7.0 EHP1 on Windows Server, HP - UX and Solaris with Oracle, DB2 and MS-SQL database.
• Involved in installation of Solution Manager 4.0/7.0 EHP1, configuring the Satellite systems for different scenarios available in Solution Manager like Service Desk Functionality, Alert Monitoring, Early Watch Alerts (EWA) Reports, Change Request Management (ChaRM) and Maintenance Optimizer (MOPZ) to enable Support pack updating and System Performance monitoring.
• Strong experience in SAP System Upgrade from earlier SAP versions to the latest SAP ECC 5.0 and ECC 6.0 versions
• Extensive experience in administering LDAP, configuring Single-Sign-On (SSO) on portal Systems.
• Experience in SAP Security (ECC, HR, BI, SCM, CRM and SRM), SAP Basis, SOD and SOX Controls (SAP GRC and Approval One) and SAP Security Audit.
• Involved in 5 full life cycle implementations, Re-Design and production support in mySAP ERP ECC 6.0, ECC 5.0, SAP R/3 4.7, 4.6C, Net weaver (ABAP and Java Stack) lifecycles from Design phase to Post-implementation phase on different projects.
• Experience in leading and managing teams and performed different roles - IT Architect, IT Specialist, SAP BASIS and system Admin, Network Admin.
• Strong SAP Security skills on different SAP Components, like ECC, APO, SRM, CRM, SCM, SNP, DP, SNC, BI, XI/PI, SAP MII, SAP HR, HCM, SAP Enterprise Portal, GRC 5.3 / GRC 10.0.
• Experienced in Database Management system (Oracle & SQL) - Regular maintenance/troubleshoot activities, Backups/Restoration, Table space administration, managing data dictionary objects, log archiving and checking the log file for trouble shooting.
• Performed online/offline Database Backups using Oracle RMAN tool.
• Experience at mass user creation and maintenance and using Computer Aided Test Tool (CATT/eCATT) scripts.
• Experience with Role Design and Modification as per SOX and SOD security requirements and compliancy.
• Expertise with the BI Analysis Authorization (RSECADMIN) to maintain security for reporting users and troubleshooting the reporting problems.
• Strong experience in implementing and working with security with SAP HR module including Structural Authorizations, ESS & MSS and Position Based Security and Context Sensitive authorizations.
• Extensively worked on CRM Security. Set up Web UI Security using Business Roles. Created Business Partners and assigned in Org Structure using BP, PPOMA CRM.
• Experience with Portal Security, User Management, Development of Portal Roles, Single Sign On (SSO), Identity Management (IDM) and Security Weaver.
• SAP BASIS Administration functions such as Transports, OSS notes, system monitoring etc.
• Worked as an onsite-offshore coordinator/team lead and able to work independently and as well as in a team environment with multiple projects/tasks.
• Extensive experience in interacting with business/process team for data and information gathering, integration and UAT process and sign off process.
• Excellent communication, problem solving, analytical, leadership and inter-personal skills.

TECHNICAL SKILLS

SAP Versions: SAP 4.0x/4.6C/4.7, ECC5.0/6.0, Netweaver 7.3.

SAP Modules: SD, MM, WM, FI/CO, ISCD, PP, PM, PS, QM, HR/HCM, BW 3x/BI 7.0, XI/PIEP7.0, CRM7.0, SRM7.0/Enterprise Buyer/EBP, SSO, LDAP, Solution ManagerSAP Identity Management 7.x, Active Directory, Basis.

GRC: Risk Analysis and Remediation (Compliance Calibrator), Enterprise Role Management (Role Expert), Super user Privilege Management (Fire Fighter)Compliant User Provisioning (Access Enforcer)

Programming Languages: ABAP/4, C, Java, SQL, PL/SQL, HTML 4.0

Operating Systems: Windows NT/98/2000/XP/7, UNIX

Testing Tools: Test Director, QTP, Quality Center

Office Tools: MS Word, MS Excel, MS Access and MS PowerPoint

PROFESSIONAL EXPERIENCE

Confidential, Houston, TX

Sr. SAP Technical Consultant

Responsibilities:

• Installed PI 7.3 Single Java System, Configured, Enabled Interfaces, A2A, B2B Interface Support. PI Integration with SRM Principle Propagation. PI Job Scheduling. PI Interface Alert Management, RWB setup. System Copies of PI 7.3
• TDMS Installation, Performed System Copies with TDMS, System Shell Creations, Time Based System Copies, Object Based and Business Process based System Copies, HCM, ECC, SCM, BW, CRM system copies.
• Setup CRM Middleware, SRM Middleware including all type of Customer data, Master, Transaction data downloads, replications, Site setups, B2B Setup.
• Setup WebAS for CRM, SRM and Implemented WebUI, Business Roles, Navigation profiles, Functional Profiles, CRM Work Centers, and SRM Work Centers with NWBC. Setup Printers for WebUI, BSP, and ITS access. CRM Integration with Groupware, Outlook, Microsoft SharePoint / Duet Enterprise.
• Security Design Setup CRM, SRM, ECC security with Role Design, End-User, Power User Setup. Setup Organizational Security, Global Security, Setup Security across Business Units, Systems and Data.
• Setup BI Security with Hierarchies nodes, Dimensional Security, Characteristics level Security, BW Authorization roles and Profiles, Security for BW Reports, Analytics, and queries. BW Security with BOBJ and BEX.
• Setup Security for FSCM Biller Direct, Setup Security for Interactive Scripting.
• Implemented Structural Authorization with Context Solutions, Automatic Switches for Global Organization with multi-layer sensitivity, tolerance and periodicity.
• Implementation, Cut-Over, Go-Live support, Defect resolutions, troubleshooting.
• Installed and setup End User Security for SAP BCM with SOAP Integration, SOAMANAGER, and SAP BO Open Document.
• Setup Business Process Monitoring, Alerts, Performance Alerts, ALM Alerts for performance, Benchmark Alerts, Phone, Email, Web alerts, Custom Alerts Integration. High-Level, Low Level Stress Indicators for SAP Stress Testing.
• SAP GO-Live, Cut-Over Planning, design, Handling, Compliance and Audit Reporting, Firefighter User Reporting, User Check for Inactivity, SoD Analytics, Incident Monitoring and Reporting, Manage Security Hot Fixes, Changes due to Notes, Support Packs, and Upgrades, Super User (Firefighter) Management. Basis and Security Best Practices. ASAP and RunSAP Best Methods and Standards, Establish Approval Process, Internal/External Audit Support.
• Full-filled business Requirements, Written functional Specs, Technical Specs and passed Integration testing for all specs in time for Go-Live.
• Maintained Change and Transport Integrity. Configure TSM, TDP backups, Tape Libraries, Backup Management, Scheduling, Unix Scripting, Basic System administration.
• Upgraded CRM, SRM (with MDM), and BW from 2007 to 7.0 EHP2 systems. Enhancement Pack Upgrade ECC 6.0 to EHP4. Implemented FSCM Biller Direct.
• Done Load Balancing at SAP GUI and Web Dispatcher level.
• Performed upgrade from CRM 7 NW 7.01 to CRM 7 ehp1 NW 7.02
• Performed SAP JVM upgrade on all Java stack systems which includes EP, MII, Biller direct, BI 7, and SAP RPM
• Performed ECC 6.0 installation with Enhancement pack 4 and performed all the post installation activities including ASCS/CI, DB, and application servers.
• Performed SECUDE installation and changed sap parameters pertaining to SNC.

Environment: AIX, Linux, Windows, SAP, ECC, SRM, CRM, NWBC, CTS+, Middleware, WebAS ABAP, WebAS Java, Netweaver, PI, Biztalk, BizRights, Approva1, GRC, SAP BCM, SAP BO Open Document, TSM 6.1, TDP, HPQC, Solution Manager 7.1, SAP PI 7.3 Microsoft SharePoint / Duet Enterprise, SRM, CRM, MDM, SUS.

Confidential, Northbrook, IL

Sr. SAP BASIS ADMINISTRATOR

Responsibilities:

• Involved in the upgrade of SAP system from source release SAP R/3 4.7 EE to ECC6.0 Ehp 4 on HP-UX 11i V3 with Oracle10g with downtime minimized strategy. Designed and implemented a 3 system landscape architecture for SAP Redwood CPS.
• Part of the team installing and configuring Solution Manager 4.0 on Solaris 10 with DB2 9.1. Providing solution monitoring support using service desk and involved in the issues of change request management implementation life cycle.
• Carried out the post installation activities like configuring STMS, applying the support packs, defining operation modes for systems, scheduling standard jobs and creating RFC destinations.
• Maintained basic parameter settings for the process server & queue in Redwood.
• Maintained security on Batch jobs based on the Read, Write and Execute accesses from the Redwood Dashboard.
• Configured ECC, BW, CRM & PI systems to Redwood system.
• Scheduled periodic jobs, event based jobs and file event jobs in SAP using Redwood.
• Created new systems and logical components in the solution manager system.
• Scheduled periodic jobs, event based jobs and file event jobs in SAP using Redwood. And BW Client Copy, Performance Tuning, User maintenance, Spooling, Analyzing ABAP dumps, Day today activities, Data load monitoring, RFC queue monitoring etc.
• Performed Spool Administration. Configured third party output management system and Performed System copies from Development and Production systems.
• Gathered reference notes for Combined Upgrade and Unicode conversion, Prepared documentation on Upgrade and Unicode conversion process.
• Worked on RFP’s, Initial Discussions, Defining Scope of Work, SOP’s and etc.
• Installed the Java system as an add-in to the Upgraded SAP ECC 6.0 system and Configured STMS for the newly installed SAP ECC6.0 Landscape.
• Established connectivity between BI & ECC systems and checked the connectivity between them.
• Activated the BI Source system on the Solution Manager.
• Registered new technical systems and business systems in SOLMAN SLD.
• Configured Early Watch Alert Reports (EWA) for satellite ABAP & JAVA based software components.
• Configuring Operation Modes, Managing Instance Profile, managing Logon Groups for load balancing.
• Performed installations of PI 7.1, SRM 7.0, CRM 7.0, and SCM 7.0 and carried out post installation activities.
• Installed all the systems in EP 7.0 landscape in clustered environment.
• On-call for the monthly maintenance on all SAP system landscape.
• Performed EHP4 Support pack stack 6 upgrade on ERP 6.0 sandbox and Dev system
• Performed Kernel upgrade on both ABAP + JAVA stack.
• Installed, configure and administer (Business Objects) BO XI 3.1 on Oracle 10g development, test and production environments and establish and maintain connectivity with SAP data sources.
• Involved in setting up SSO through EP for all the systems in landscape (ECC 6.0, PI 7.1, BI 7.0, BO XI 3.1, SRM 7.0, CRM 7.0, SCM 7.0 and Solution Manager 7.0).
• Assisted with upgrade of R/3 to ECC 6.0 running on Netweaver 7.0. Implemented new product instances for SAP HCM, SAP Learning Solution and SAP Mobile Infrastructure.
• Addressing all Technical Issues by achieving 100% SLA and Maintained Good rapport with all stakeholders.
• Provided strategic guidance and knowledge to senior management regarding SAP technical & infrastructure issues.
• System Refresh on RAC environment.
• Used transaction RSECADMIN for creating custom authorization objects and S RS AUTH for assigning authorization objects for BI query end user roles.
• Kernel, Add-on’s, Support Pack and Oracle Upgrades are performed in the landscape.
• Extensively worked with the P PERNR, P ORGIN, P ORGINCON and P ORGXXCON objects in designing the HR Roles.
• Performed Oracle Patch Update and Oracle Bugfixes.
• Changed recommended Oracle Parameters. Performed maintenance activities for Data Centre and DR servers.
• Done ECC 6.0 upgrade to EC 6.0 with EHP4 and also NW 7.0 EHP1 upgrade.

Environment: ECC 6.0, NetWeaver 7.3, Solution Manager 7.0, XI/PI, EP 7.0, PI 7.1, BI 7.3, BO XI 3.1,SRM 7.0, CRM 7.0, SCM 7.0, FICO, ISCD, HR/HCM, Enterprise Portal7.0, Risk Analysis and Remediation (RAR), Compliant User Provisioning (CUP), Security weaver, ORACLE 10g, Windows Server 2008.

Confidential, Plano, TX

SAP Basis/Security Consultant

Responsibilities:

• The scope of the project was to redesign the security for SAP ECC6.0, SD, MM, HR, FI-CO, BI 7.0(Reporting and analysis based Security), CRM and Enterprise Portal7.0 modules.
• Designed, Developed and maintained Single roles, Composite roles, Master and Derived roles and Secured roles by Organizational levels such as Company Code, Plant, Cost Center, Profit center, Purchasing Organization etc.
• Extensively worked with Profile Generator Tool (PFCG) to design the roles.
• User administration (SU01, SU10, CUA and Solution Manager): setting up UserIDs, assigning roles, resetting password locking/unlocking users, creation of Multiple R/3 User IDs using eCATT.
• Creation of Authorization Groups to restrict the R/3 table access and program access and review and correction of sensitive authorizations (S TABU DIS, S USER TCD), including assignment of authorization for sensitive tables.
• Improved system performance and Resolved issues in Early Watch Report.
• Troubleshoot user roles, tracing the users, security authorization objects and custom reporting authorization objects to debug/troubleshoot an authorization error, resolving the issue by giving required authorizations (SUIM, SU53, RSECADMIN, ST01) in different modules.
• Used transaction RSECADMIN for creating analysis authorizations and S RS AUTH for assigning authorizations for BI query end user roles.
• Made the info objects authorization relevant and created analysis authorizations to provide security on Hierarchies and Info Objects.
• Worked on BEx analyzer using transaction RRMX and restricting the users to see the queries using S RS COMP and S RS COMP1.
• Set up structural authorizations for HR module which involved activating, creating and assigning structural authorization.
• Extensively worked with the P PERNR, P ORGIN, P ORGINCON and P ORGXXCON objects in designing the HCM Roles.
• Designed roles for CRM enterprise sales and services by restricting users on Sales, Presales and Billing transactions.
• Created Ebuyer and assigned the users to Organizational Unit (Users Gen) and validate to appropriate Spending and Approval Limits in the user roles.
• Created Test IDs and attach appropriate Business Role, support Testing team and also performed Unit Testing, Integration testing on created roles using Test Director Tool.
• Used Compliance Calibrator (Risk Analysis and Remediation) to automate all SOD related activities like defining SOD conflicts, monitoring SOD conflicts, prevention of SOD conflicts and mitigating controls.
• Worked on Virsa Fire Fighter (FF) for Technical, Functional, and Audit team and implemented fire fighter to capture every action of users.

Environment: ECC6.0, MM, SD, FICO, HR/HCM, BW3.5/BI7.0, CRM, SRM, XI/PI, Enterprise Portal7.0, Remedy Ticketing System, Solution Manager, GRC 5.3 Risk Analysis and Remediation (RAR), Compliant User Provisioning (CUP), Superuser Privilege Management ( SPM).

Confidential, New Brunswick, NJ

SAP Basis Security Consultant

Responsibilities:

• As a SAP Security Consultant working for the implementation project, performed administration activities such as setting up user login ID’s, designing Roles, Authorization Objects, Profile Generator, User Tracing and Troubleshooting.
• Worked extensively with the ECC 6.0, HR, BI 7.0, EP, SEM, ESS/MSS and SIM Environments.
• Extensively involved in Re-designing the SAP Security for ECC system. Designed the Role based security for the Amtrak users by knocking out Task based security.
• Extensively worked with Profile Generator Tool (PFCG) to design the roles.
• Involved in Complete full life cycle implementation of Redesigning the Security from requirements gathering to after Go-live support.
• Performed User Administration using Central user administration (CUA) to create and maintain all user master data across the multiple systems landscape
• Designed custom roles for end users, process and technical teams (Basis, Configurations, Developers and Security) in the sandbox, development, quality, training and production environments for all SAP modules.
• Responsible for day to day technical support and resolution of security issues, trouble shooting R/3 security problems.
• Extensively worked with the SUIM tool everyday in the process of monitoring the system.
• Extensively worked with the ST01 tracing and analyzing the trace records for the user in the process of trouble shooting.
• Extensively worked with the P ORGINCON and P ORGXXCON objects in designing the HCM Roles.
• Did the defect fixing for all the HCM, FI, TM, PY and BI by analyzing the traces. Resolved the conflicts in the integration testing between ESS/MSS and Security Redesign.
• Did the system cleanup process by generating reports based on queries and identified the users who are withdrawn from the company and who are scattered in different organization structures.
• Extensively involved in Unit testing and Integration testing and coordinated all the testers in all the testing life cycles.
• Implemented InfoObject Security (field-level security) for Reporting Users and also created analysis authorizations.
• Used transaction RSECADMIN for creating custom authorization objects and S RS AUTH for assigning authorization objects for BI query end user roles.
• Portal Security - Designed, Developed, Testing and Implementation of Enterprise Portal User IDs, Roles.
• Involved in Blueprint and Redesign existing security roles to maintain SOX Compliance.
• Implemented Risk Analysis and Remediation (Compliance Calibrator 5.2), Super user Privilege Management (FireFighter 5.2)
• Created FF-IDs for functional people and regularly monitored FF log reports.
• Used CC (Compliance Calibrator) and RE (Role Expert) to do the role analysis to find out the Conflicts in the roles.

Environment: SAP R/3 ECC6.0, HR/HCM, FI, SD, MM, BI7.0, Portal7.0, PI7.0, ESS, MSS, GRC, SIM, SSO and Solution Manager 4.0/7.0

Confidential, Los Angeles, CA

SAP Basis NetWeaver Consultant

Responsibilities:

• Designed, implemented and maintained security for all landscapes which include SAP ECC6.0, Net Weaver2004s, Solution manager4.0, CRM5.0, SRM5.0, PI, Portal and BI 7.0.
• Involved in System Landscape Design and Client Instance Strategy.
• Performed Installation of Solution Manager 7.0 and involved in Upgrade of SM 7.0 EHP 1.
• SSO, SNC configurations and Setup of JCO Connections.
• Performed Client Administration activities like Client Copy and System refresher including Client Creation, Local Client Copy, remote Client Copy, Client Export & Import and Client Deletion.
• Applied corrections and OSS NOTES according to EWA report suggestions.
• Supported Systems 24X7 with users around 20,000 for any critical issues and managing overseas team for continue support.
• Worked with SAP Solution Manager and SAP Central Process Scheduling by Redwood for supporting complete job management cycle, for requesting, documenting, scheduling and reporting jobs.
• Connecting ABAP/J2EE systems to SLD connection problems, UME configuration.
• Configured SMTP, Transport Management Systems, Support Packs, Spool Administration, Performance Issues, Configuring printers, workload Analysis and all day BASIS activities.
• Performed Import of Transport requests from Development to Quality and to Production Systems in several Landscapes using Transport Management System (STMS), monitored Transports and maintained Transport Logs and Transport Workflow.
• Designed and Created documents for the client SAP R/3 4.7, ECC 6.0 monitoring, implementation, supporting strategies.
• Applied OSS NOTES using SNOTE to the systems downloading from OSS as per instruction or where ever applicable.
• Worked with Portal Frame work, Content Management, Administration of Portal and User Mappings.
• Involved in Installation and support of NetWeaver 2004’s and Enterprise Portal 7.0 with HR Business Packages like Employee Self Services (ESS) and Manager Self Service (MSS) for reducing the administration tasks.
• Worked with Portal Security like setting permissions for users in Portal Framework using UME (User Management Engine), assigning roles to users and troubleshooting user related problems.
• Assisted Security team for Creating Users, Assigning Roles, Authorization Checks, and Designing Roles in Creating SAP Accounts.
• SAP Compliance/Audit Administration, Auditing System controls.
• Made use of Accelerated SAP tool to make the transformation easier.
• Managed basic security for SAP Systems and maintained Activity groups.
• Major involvement with the Development and function teams in their day-to-day security requirements.
• Created and modified Single, Composite and Derived Roles using Profile Generator (PFCG) to meet business requirements by making sure users do not get more or less authorizations than needed to perform their task.
• Implemented security for BW reporting users using analysis authorizations in BI7.0 using the new security tool RSECADMIN.
• Created and maintained service users for different XI components like Integration repository, Integration Directory, Adapter Engine and soon.
• Used SAP supplied roles and also built new roles in SRM to restrict Managers, Secretaries and employees based on the Spend/ Approval limits.
• Worked with respective functional heads for segregation of duties and security changes based on SOX requirements.
• Good interaction with Hardware vendor for Hardware migration and faulty part replacement activities.
• Performed Restore of Production server for installing Patch server. Good understanding in Tape Management.
• Worked on creating users in User Management Engine (UME) and assigning appropriate roles.

Environment: SAP R/3 4.7, ECC6.0, FI/CO, NetWeaver 2004s, SAP EP 7.0, HR/HCM, Solution Manager 4.0, 7.0 EHP 1, BW 3.0, BI 7.0, SCM 5.0, GRC, SRM 5.0, CRM 5.0, Oracle10g, DB2 9.1, AIX 5.3.

Confidential

SAP Basis Administrator

Responsibilities:

• Discussed security recommendation with management team.
• Created and modified Single, Composite and Derived roles. Performed XI system Post Installation and as part of that Created users, Generated Roles.
• Applied Support Packages, Patches using SDM and JSPM tool.
• Created Users in ABAP engine and Assigned roles in EP.
• Installed Netweaver Development Studio(NWDS).
• Supported all Level one activities.
• Performed upgrade of SAP R/3 4.6C to ECC 6 EHP3 on HP-UX 11i V3 and performed Unicode conversion with MS SQL 2005 as the database.
• Gathering requirements, running pre-upgrade tasks and implementing the upgrade process.
• Performed installations of SRM 5.0, CRM 5.0 and carried out post installation activities
• Performed post installation of ECC 6.0 after the upgrade.
• Communicated and coordinated in the upgrade activities with offshore team, Development team and management team.
• Identified the upgrade stalled times and troubleshoot the issues. Identified critical tasks and moved before the upgrade and reduce the downtimes
• Installation of EP 6.0 on MS SQL 2005 involving planning the portal Landscape, performing installation and post installation activities
• Documented the architectures of the ADC portal and backend instances
• Full Installation and configuration of Solution manager 4.0 on HP- UX 11i with MS SQL 2005 as the database.
• Defined and connected satellite systems - (ECC, BI, PI and EP) to the Solution Manager.
• Maintained and scheduled background jobs using Redwood explorer’s Cronacle
• Set up of Maintenance optimizer and SMD Diagnostics and Configuring SMD Agents and Wily Introscope 7.2
• Configured the Monitoring System (Diagnostic) Wizard to configure the Root Cause Analysis scenario in the Central Prod SOLMAN system (includes setup of BI in central SOLMAN system)
• Configured the Monitored System (Managed systems) Wizard to connect the diagnostics agent on the monitored satellites to the central SOLMAN system.
• Configured Introscope Agent wizard for satellite J2EE systems
• Connected both ABAP & JAVA stack of satellite systems to Prod SOLMAN.
• Worked as a Liaison between Development team and Implementation team to increase the quality of the Solution Manager product.
• SSO configurations for BI Portal and Setup JCO Connections.
• Performed SCM 5.0 post installation activities including live cache integration using live cache assistant (LC10).
• Performed SRM 5.0, MDM installations and carried out post installation activities on HP - UX 11i with MS SQL 2005 as the database.
• Administering of java parameters using config tool & visual adminstrator.
• Registered new techincal systems & business systems in system landscape.
• Generated the RFC connections and established the trusted/trusting relationships between solution manger and satellite systems.
• Performed Online, Archive logs, BCV Backups using HP open view storage data protector Manager
• Monitoring the database and increasing the table space using brtools.
• Worked extensively on Homogeneous system copy using backup/restore and R3load procedure on R/3 and BI landscape
• Performed database admininstrator and maintenance using DB02 and SAP batch schedular configuration and maintenance

Environment: SAP R/3 4.6C,ECC 6.0,BI 7.0, Solution manager 4.0,Enterprise Portal 6.0, CRM5.0 SRM 5.0, SCM 5.0, PI 7.0, HP - UX 11i V3, MS SQL 2005, MAX DB