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Information Systems Project Manager - Supply Chain Development And Support Resume

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Erlanger, KY

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OBJECTIVE:

  • Obtain a position where my information systems project management experience, and superb analytical, organizational and communication skills coupled with a driven, customer service oriented attitude will be a strong asset to business operations and company growth.

TECHNICAL SKILLS:

Hardware: AMD, Intel, and Apple troubleshooting and repair

Operating Systems: Windows 95 - Vista, Mac OSX, Unix, Linux, Solaris, Mainframe

Software: Microsoft Office Suite, HTML, Oracle SQL, DB2, IBM Rational Application Developer, JavaScript, JSP, HP Service Center, Lotus Notes, Remedy

Enterprise Systems: SAP, PeopleSoft

PROFESSIONAL EXPERIENCE:

Information Systems Project Manager - Supply Chain Development and Support

Confidential, Erlanger, KY

Responsibilities:

  • Project Lead on EMS-R system, a North American-wide, web-based, engineering change management system.
  • Budget$130,000
  • Business Benefit$203,000/yr
  • ImplementationAugust 2008
  • Project Lead for EKPI, a North American-wide logistics performance tracking system.
  • Budget$89,000
  • Business Benefit$27,000/yr
  • ImplementationMarch 2009
  • Assistant Project Lead on ePipe: Toyota's largest ($20+ million) global supply chain and logistics tracking initiative. Joint project with Toyota Japan requiring daily communication and coordination.
  • Ability to effectively lead/support multiple simultaneous projects spanning different business functions for the world's leading automotive manufacturer.
  • Superior communication skills allowing project coordination across multiple countries while remaining sensitive to, and overcoming, cultural and language differences.
  • Exceptional coordination, negotiation, and management throughout entire project life cycle including inception requirements, design, development, testing, implementation, and reflection.

Resnet Computer Consultant, Help Desk Technician

Confidential, Rochester, NY

Responsibilities:

  • Operate in a customer service environment to resolve customer inquiries and issues.
  • Perform hardware and software troubleshooting and repair in specialized repair laboratory.
  • Provide high-level and low-level support for RIT campus computing network including subnet management, hardware, and software support.

SAP Functional Team and Security Team (Co-Op, Internship)

Confidential, Fort Washington, PA

Responsibilities:

  • Participated in development and implementation of new SAP systems and maintenance of existing systems.
  • Managed and coordinated 500+ SAP security access and emergency access verifications in highly FDA regulated pharmaceutical system.
  • Completed functional, integration, system, and stress testing on new SAP modules prior to go-live dates.

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