Supervisor Resume
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IndianapoliS
SUMMARY
- Total experience of 15 years which includes 10 years in SAP, 3 greenfield implementations in consumer goods industry in SAP SD; 2 roll - out implementation and 4 support projects in SD, Transportation, Warehouse management, Shop floor production.
- 3 implementation projects -2 SAP apparel and footwear industry solution implementation projects and high fashion Jewelry industry.
- 2 roll-out implementation- Confidential (US) and Confidential (UK).
- 5 years in sales and marketing experience.
- Configuration and application of SAP OTC (Sales, Pricing, Packing, Delivery and Billing)
- Make to order and make to stock process
- Rebates processing, intercompany processing, Back order processing.
- Route determination, Back order processing,
- Direct ship and drop ship process from 3rd party vendor.
- Variant configuration with SD and PP
- Shipment and transportation.
- Warehouse management process & inventory management
- Standard purchasing scenarios.
- Experienced in SD integration with MM, PP
- Expert in solving functional and technical issues/gaps, re-designing and implementing critical interfaces, delivering technical ABAP expertise/solutions
- SAP AFS SD solution.
PROFESSIONAL EXPERIENCE:
Confidential
Responsibilities:
- Working on Quarterly releases on various Pricing Scenarios for Microsoft OEM Business and integration with Vertex (BOM Pricing on taxes; routines and subtotals in pricing, enhancements in pricing functionality).
- Modifying the existing tax structure in Microsoft OEM business with Vertex tax solution integration with SAP for EMEA and Canada.
- Creating the condition routines for triggering vertex though pricing user exit and via RFC call to vertex
- Customizing pricing routine solution for excluding vertex conditions before go live date, so SAP conditions records are triggered automatically
- Tax determination based on sold-to-party.
- Vertex outage solution.
- Tax determination for Bundle materials.
- Working on Defects on each release.
- Supporting the L1 support team on various Production issues.
- Client Company/project: Confidential / Diabetes care implementation/ A&S ERP commercial (Roll-out project)
Confidential, Indianapolis
Responsibilities:
- Workshops for requirement gathering; Worked on Enhancements reports and forms
- Design of returns process; Enhancement on government pricing, Chargeback, multiple email functionalityForms include: Chargeback forms for orders, invoice forms original and duplicate, corporate account maintenance, upload sales deals, DEA registration and HIN number maintenance
Confidential
Responsibilities:
- Involved in incident management tickets for WM
- Involved in various change request for WM.
- Interfaces with SD, MM and QM.
- Direct involvement with the customer for day to day incidents and change request.
- Worked on Physical inventory at IM and WM level for various plants.
- Worked on designing of movement typesExpertise
Confidential
Responsibilities:
- Work on various design scenarios like MTO and MTS process.
- Worked on the design for the returns Scenario.
- Worked on the design for various reports.
- Work on variant configuration process from both sales and PP process.
- Worked on the design of deliveries and shipments.
- Variant configuration with FERT generation in SAP AFS
- Interfaces:
- Interfaces of delivery to external warehouse systems, warehouse order updates
- Interfaces with returns process, Production orders release info to warehouse
- Interfaces on Advance shipping notifications.
Confidential
Responsibilities:
- Mapping of FMD.
- Designing of Forms
- ALD preparation for all OTC business process
- Configuration rationale Preparation.
- Functional design testing.
Confidential
Support from Warehouse management
Responsibilities:
- Involved in incident management tickets for WM
- Involved in various change request for WM.
- Interfaces with SD, MM and PP.
- Direct involvement
Confidential
Supervisor
Responsibilities:
- Project Best Buy1- Confidential (Roll-out project)
- Configuring the internet sales orders with BAPI mapping.
- Mapping of scenarios on submit orders, cancel orders, and get orders for regular with the interface of internet orders with ECC through BAPI and XI.
- Mapping of Credit cards, Anonymous customers, onetime customersCredit card Interfaces.
- Credit Card Processing for sales orders and returns
- Worked on the interfaces for sales order scheduling, status profiles foe sales order
- Resolved defects during the testing phase.
- Credit Card Mapping for Sales orders.
- Wincanton interfaces for scheduling the orders.
- Proof of concept for direct ship to vendor services.
- Interfaces for the availability check in sales orders.
- Involved with ABAP and XI for the functional modules in BAPI and interfaces with XI.
- Involved in requirement and replenishment planning.
- Worked with the customization of advance shipping notification from vendors for purchase orders.
- Solving defects in testing phase.
- Unit testing IPT and Regression testing’s.
Confidential
Responsibilities:
- Involved in incident management tickets for SD, MM, WM.
- Involved in various change request for SD,MM and WM.
- Direct involvement with the customer for day to day incidents and change request.
- Interaction with other modules as in MM, and FI.
- Responsible for system testing, Integration testing and UAT.
- Roll- out implementation and testing for Fender.
- Implemented Credit card Process in SPIRIDON configured for Siemens UK.
- Direct involvement with the customer for day to day incidents and change request.
- Involved in daily monitoring activities for EDI for all the above mentioned systems.
- Involved in change request for table entries with proper documentation, testing and release management.
- Involved in problem management and incident management tickets for EDI
- Coordinated with ABAP team for changes in EDI related problems to fulfill the requirements of customer. Worked in transportation and Handling unit for Finland client.
Confidential
Responsibilities:
- Understanding the client’s business process requirements.
- Conducted the As Is Study and designed the To Be processes by understanding the clients business process requirements.
- Transforming/Mapping business requirements into SAP handling tasks/issues related to Sales & Distribution Area.
- Designed the Templates and Assisted with Unit Testing and Integration testing
- Prepared end user- manuals and the end users
- Managed SD integration issues with MM & FI.
- Configured sales processing, sales, shipping, pricing and billing and Master Data.
- Various sales Processes- Cash sales, rebates, MTO, MTS, Service orders Trading orders, scrap sales, Stock transfer order etc.
- Pricing Procedure: Domestic pricing, assets sales pricing, service pricing, trading Configuring VAT for sales and MM, Non- deductible service tax for MM for TAXINN Pricing Procedure. Basic functions, Development in Variant configuration
- Designed the technical and functional specifications for program modifications, for User exits in pricing and billing, Bar-coding, packaging, Document Management System, Product catalogs, Product Hierarchy, Product classification.
Confidential
Asst. Business Development Manager
Responsibilities:
- Implement sales targets and achieving them in a given time frame thereby enhancing existing clientele. Identify and develop new streams for revenue growth and maintaining relationships with customers to achieve repeat business
- Conduct competitor analysis by keeping abreast of trends & competitor moves to achieve market share metrics. Corporate & institutional sales for system integration of products i.e., Cisco, Avaya, Nortel, 3-com, Tyco etc. f Sales Targets based on Market Potentials/ Demands and Forecasting. Implementing competitive strategies to develop new markets expand existing share and achieve pre-set sales targets.
- Guiding a team of five executives to achieve sales targets. Develop relationships with key decision-makers in target organizations for business development.
- Interface with clients & consultants for suggesting the most viable product range and cultivating relations with them for securing repeat business. Evolve market penetration strategies to ac44AZhieve targets
- Manage activities pertaining to negotiating/ finalizing / execution of deals for smooth execution of sales & order processing.
- Handle service operations for rendering and achieving quality services. Resolving customer complain on performance bottlenecks. Monitor the post service activities like follow up with customers, service reminders and handling customer grievances for superior customer service.
- Coordination with the OEM’s and the client to sort out all Techno-commercial issues, to arrange delivery in time and collection of payment as scheduled.
- Keeping effective Market Coverage through regular customer contact. Tapping potential customers in the territory and generating leadsGeneration of Enquiries by offering Best and optimal Technical Solutions
- Worked extensively in Business generation, Preparation of offers, After Sale Services taking adequate measures to achieve timely receipts, reduce credit period and recovery of bad debts.
Confidential
Asset-Coordinator Event management
Responsibilities:
- Keeping effective Market Coverage of events through regular customer contact.
- Requirement Generation for Business & Events for FMCG industry, Alcoholic beverage segment industries, etc.
- Event production offering services from concept and ideation through complete event production, execution and management.
- Offer Preparation and follow-up.
- Implement pre-post marketing activities like seminars, road shows for successful promotion of the existing as well as the new product.
- Execute sales promotional activities as a part of brand building & market development effort.