SUMMARY:

• Over 10 years of Experience in SAP Basis working on various SAP Components which includes Installation, Configuration and Administration of SAP R/3 3.x, 4.6c, 4.7, ECC5/6.0, GRC 5.3, BW 3.5, BI 7.3, CRM 7.0, SRM 7.0, MDM 7.1, SCM 5.10/7.0.
• Experience working in multiple Lifecycle implementations, upgrade projects, Security, Client Administration, Database administration, SAP installations, upgrades with different versions. Administrator Tools and Technical strengths include DB administration.
• Expertise in SAP BASIS Administration & System Administration.
• Applying JAVA & ABAP Stack, Support Pack management & kernel upgrades,
• Expert in SAP Basis administration support, Performance monitoring & tuning, Problem analysis & resolution and other activities required to maintain system integrity & maximize uptime.
• Performing trouble shooting on R/3 security problems.
• New System building, cloning, SAP System Copy/Refresh’s, Client Export/Import, Remote/Local Client Copies.
• Plan and execute transports and configuring landscapes through STMS and TRANSPORT EXPRESS
• Worked extensively on all aspects of User administration, GRC Administration, performance analysis and memory/buffer management, spool administration, Re - organization, technical documentation, and troubleshooting (problem reporting and resolution).
• Installations and Upgrades of R/3 & SAP BOBJ 3.0 on Linux, Unix, Windows 2003 Server.
• Worked on Hardware Storage migration for SAP Landscapes.
• Experience in SAP Netweaver Administrative Tasks including installation and configuring NW 7.1/7.3, Configured JCO Connections in between ABAP & J2EE engine.
• Expertise in Portal Transports (.EAR/.PAR/.EPA), Producer and Consumer portals.
• Administration and Troubleshooting of ITS (Internet Transaction Server) & ICM (Internet Communication Manager), IGS (Internet Graphics Server)
• Applying OSS Notes, Backup Schedules, Printer Configuration (O/s & SAP Level).
• Schedule & monitor batch jobs, interfaces, Queues, Schedulers processes environmental services/status.
• Experience in RFC Configurations/Administration and troubleshooting.
• Administrating & Monitoring XiPay and XiSecure Connections.
• Installing & Configuring Diagnostic agents, EWA reports for New HANA System.
• Conducted and successfully handled phases of the projects such as Disaster Recovery Exercises tasks.
• Configured SSO (Single Sign On), UWL (Universal Work List), LDAP Synchronization tasks.
• DB Re-Organization that is LiveReorg of objects using space manager tool for BW & R3 objects.
• Experience in Installation, Configuring & Administration of SAP 3rd Party tools including Redwood CPS 7.0-Central Process Redwood Scheduler, Syclo Mobile application, Vertex Sales Tax Q Series, iForms, Toad, Transport Express, DAM 7.0, ASM 3.1, iPeople, so on..

PROFESSIONAL EXPERIENCE:

Confidential

SAP & DBA Administrator

Environment: (With skill versions) Oracle 10g/11i, HP-UX, gRemedy, TREX & other Gene ToolsLanguages: R/3 4.7, ECC 6.0

Responsibilities:

• Monitoring R/3 system short dumps, system logs, DB alerts part of other routine healthchecks.
• Responsible for daily security checks, monitoring unsuccessful logons, monitoring inactive users and locking inactive users in production system.
• Maintain and monitor RFC connections (SM59), Partner profiles.
• Implemented SAP Corrections to resolve user problems.
• Quarterly activity of System refresh.
• Sandbox rebuild with to latest production backup.
• Sandbox rebuild with RMAN backups.
• Installing & Supporting NWDS 7.0, SAPGUI on Mac, Win 7 and fixing if any issues.
• Maintenance tasks including client creation, local client copy, remote client copy and client export/import.
• Plan and execute SAP release maintenance, client copies & Kernel upgrades
• Maintenance of R/3 profiles parameters, monitor short dumps and system logs. Creation of operation modes for changing user requirements.
• BRTOOLS used to monitor space utilization issues and add data files, monitoring file systems, Log monitoring, file system checks, create and rebuild indexes.
• Created, Managed and Release Change Requests for transports using transaction codes SE01, SE03, SE09 and SE10.Resolved TMS problems (STMS, SE03).
• Using Transport Express transporting the requests from DEV to TST and from quality to PRD servers in between the landscapes and import queues.
• Configured output devices at OS level and in SAP using SPAD, Spool management activities using SP01, authorizations of spool services, and troubleshooting.
• Applying Vertex Sales Tax Q Series every month on each system on the entire landscape.
• Applying support packages to maintain the system up-to-date and business and functional requirements.
• SQL traces, Lock entries, and Oracle sessions
• Monitoring all the systems/health checks both at SAP level and o/s level.
• OSS activities registering developers & Objects, maintaining OSS connections as per requirement.
• Monitoring and fixing if any issue with SAP router, SCOT, LDAP, Rightfax, vAccuimage, XiPay & XiSecure, dilbert, Confidential s maintenance
• Tracking and resolving tickets through gRemedy queue on day-day & SLA basis.
• Weekly Rotation on-Call support.
• Coordinating with offshore team on support activities, weekly status meetings & reports.
• Rotationally participated in Upgrade activities based on gDoc status handled some phases with ongoing status.
• Supporting Team on Upgrade activities on monitoring the tasks and updating shared templates
• Was responsible for Dry Run activities of Quality system
• Coordinating on daily updates of the tasks going on.
• Worked on Hardware Storage migration activities.

Confidential

Lead

Environment: (with skill versions) Oracle 10g/11i family part of installations, SAP Software Manager, Hardware: Server Combinations provided by Vendor

Responsibilities:

• Installation of required system landscape accordingly setting up for validation - Upgrade from r/3 4.7 to ECC 6.0
• Applied all support packages manually and some using MOPZ.
• Installed and tested Sybase IQ DB 15.2
• Installed and tested ASP 3.1
• Installation of Solution Manager (EHP1) and Root cause analysis.
• Installation of SAP BOBJ - BOW XI 3.0.
• Installation of SAP BOBJ - Windows.
• Upgrade SPAM/SAINT and applied Support Package through SPAM and Plug - Inns through SAINT.
• Review & Analyze Early Watch Alert report for the production system and recommend changes for the production system as well as take corrective actions to avoid possible system bottlenecks and performance issues.
• Planning and scheduling the Maintenance for the production boxes and the development and QA boxes in the limited timeframe keeping the outage on the systems to the minimum.
• Depending on the necessity was involved in upgrade projects coordinating with other team members and finish the task.
• Has to mentor and coordination with Functional Core Team & Consultants in various stages of project including 3rd party vendors from different zones of world.
• Arranging & coordinating meetings with vendors on the application issues, troubleshooting and fixing them.
• SAP performance testing after integration with 3rd party software vendor applications: CA Wily, DAM 7.0, ipeople 2.0.1, NRX Asset Hub, Open Text, Samsung Dashboard, Triple Point etc.
• Other day-to-day enhancement issues.

Confidential

SAP & DBA Administrator

Environment: (With skill versions) Oracle 10g, HP-UX, HPSD & other Confidential Tools

Responsibilities:

• Provide 24x7 production support (on-call support on weekends)
• Error-log monitoring & Housekeeping
• Creation/alter of databases and monitoring databases & archiving logs.
• Space Monitoring - Database and Transaction Log and Database re-org tasks
• Monitoring Backups, Update Statistics etc and fix incase of failure
• Monitoring and Tuning Server Performance
• Consolidation of and moving database environments as needed
• Participate in operating system upgrade for compatibility issues.
• Meetings with Development Teams for Application Release and support issues.
• Core basis activities Monitoring all the systems/health checks both at SAP level and o/s level
• Involves addition of tablespaces/datafiles when needed on all instances/servers
• Monitoring & Administrating EPIC services.
• Shutdown/startup of SAP services based on performance tuning process and load on the system
• Extracting required reports from DB for various analyses.
• Analyzing Response Times and taking necessary actions.
• Configuring New Printers like jetform, NetQ and other Remote printers both at OS & SAP level and troubleshooting on existing ones if have any issues.
• IP & Host Changes troubleshooting parallel coordination with Unix team.
• Created and maintained RFC Destinations.
• Validating user requests for new/change id as per procedure and creating & modifying existing users as per CHG requests.
• Security Roles/Profiles Creation/modification/assigning/missing authorization to the end users.
• Analyzing SU53 reports
• Locking and deletion of Users.
• Using system trace to record authorization checks in different sessions as per requirement
• Resolving various day to day issues related to Authorizations
• Transport management using STMS & O/s level (from HP-UX)
• Includes Importing and exporting of scripts
• Tracking Work orders as per HPSD tools
• Performed half yearly DR exercise activity.
• Responsible for Client Administration in the landscape including client creation, local client copy, remote client copy, client import/export and client delete.
• Responsible for cross-client settings upon requests from Application & Functional teams
• Project related activities like weekly, monthly down time reports, documentation, data gathering and knowledge transfer.
• OSS activities registering developers & objects on OSS (Providing Access keys), Maintaining OSS connections as per requirement, maintenance of client on PRD, QA, TEST systems especially.

Confidential

Team Member

Environment: (With skill versions) Includes Various SAP R/3 landscapes with more than 6 environments and responsible for 4 production systems

Responsibilities:

• SAP R/3 administration & Monitoring (users, clients, printers, jobs, transport administration) daily and periodic health checks
• Incident management with existing tools (Sport, CompuCom, TeamTrack)
• System refresh and Client copies.
• Applying support packs and worked on EWA report errors for week, month & year end.
• Analyzing SM12, SM13 locked tables/errors and analyzing update records.
• Troubleshooting common SAP & DB problems like adding tablespaces, monitoring growth of datafiles, tablespace abnormal sizes and preparing reports out of that from o/s level
• Monitoring Production servers within given time intervals.
• Performance Tuning activities
• Background job administration - creation, modification, deletion, troubleshooting.
• Background jobs using 3rd party tool - Realtech manager.
• OSS message support with SAP and following up on behalf of Offshore team.
• Responsible for System data maintenance, OSS connections to SAP in Service Market Place.
• BASIS Production Support Team to find out root cause of the issues and resolve the issues. Analyze the issues and report to onsite team to get the approvals to resolve the critical issues.
• Generated Developer Access keys, Object Registration Keys and open the SAP Connection to SAP in SAP Service market place (SAP router issues)
• Monitoring tRFC queues and coordinating with Application users in fixing by re-executing the errored LUWs and inbound/outbound queues.
• Creating, & modifying users as applicable.
• Validating user requests for new/change id as per procedure.
• Security Incident management- Roles Creation/modification/assigning/missing authorization to the end users using SUIM.
• Analyzing SU53 reports
• Locking and deletion of Users.
• Modification of roles as per the Change Requests
• Creation of Composite and Single roles.
• Using system trace to record authorization checks in different sessions using ST01
• Resolving various day to day issues related to Authorizations
• Transport management using Real Tech tool, Lotus Notes & STMS
• Transport of Production support requests
• Transport of Project related requests
• Periodic releases
• New component releases

Confidential

Consultant

Environment: (With skill versions) Software SAP R/3 4.6C

Responsibilities:

• SAP R/3 administration and monitoring
• Creation and modification of users, Deletion, locking/unlocking resetting passwords.
• Creation of Roles and modification as per requests and authorization issues.
• Involved in the installation of OS & SAP landscape.
• Involved in the configuration of systems according to business requirements includes the number of clients, STMS, Spool, Background jobs, Operation Modes.
• Configuration of printers with different Access methods SAP & O.S level.
• Monitoring production servers at different intervals
• Transport requests using OS level and STMS.
• Handling tickets related to authorizations, Spool and frontend related.
• BASIS production support team to work on RCA of the issues and resolve with reporting to senior leads and respective team to get the approvals after they review.
• Opening and closing cross-client settings in the landscape.
• Registering developers & Objects based on the requests.
• Download and apply patches, SAP Notes & Corrections.
• Worked on Traces and analyzing SU53 reports
• Monitoring and adding Tablespaces/datafiles upon requirement
• Exploring on various functionalities of r/3 boxes within available resources
• Preparation of various day-to-day reports.

Confidential

Consultant

Environment: (With skill versions) Desktop Support, Systems healthchecks - Windows 98, 2000 Server.

Responsibilities:

• Analyzing system logs and identifying potential issues.
• Supporting Windows systems for the end users.
• Daily healthchecks of the servers.
• Creation of users as per requests
• Working on Authorization issues.
• Involved in the installation of OS and participate in SAP Installations.
• Adding removing or updating user account information, resetting passwords etc.
• Configuration of printers.
• Responsible for documenting the configuration of the system.
• Ensuring that the network infrastructure is up and running.
• Answering technical queries and dealing with often frustrated users.
• Troubleshooting any reported problems.
• Exposure to SAP Activities (Installations, monitoring of SAP systems including OS space and other basic activities)