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PROFESSIONAL EXPERIENCE

Confidential, (2009 - Present)
Northeast/Southeast Region Manager – SAP MM/PP 2010 - Present
SAP Data Analyst 2009 – 2010

Serve as SAP Region Area Manager for eight units. Conducts training for associates in using SAP and associated programs. Proactive in following and maintaining Vendor and Material Master Process requirements:

Manages monthly inventory and close process for all units within the region.
Conducts bi-annual unit SAP usage assessment and audits.
Performs SAP implementation for units that are new to the system.
Interact with inventory managers, local & regional buyers, and suppliers for all of the Company’s Northeast and Southeast business units.
Ad-hoc projects and duties assigned by the Sr. Manager.

Confidential,NJ (2007 - 2009)
Owner/Operator – Project Manager/Business Analyst

Recruited to lead and manage cross functional project teams’ to ensure the infrastructure is in place to do business with our retailer partners. Headed up a variety of retail execution programs, such as new channel launches, system upgrades, VMU offer/handset retail introductions, and ultimately driving sales through retail channels:
• Led cross functional team to operational readiness and implemented plan for VMU’s successful 2009 FreeFest concert.

• Managed retail readiness Home Shopping Network on air event.

• Identified, managed and drove implementation team to make decisions, surface and address issues, and overcome obstacles to achieve on-time, on budget execution.

Assessed risk; created & implemented contingency plans as appropriate and communicated ideas via presentations, create strategy documents, develop & improve business processes.

Confidential,NY (2002 – 2007)
Director, Strategic Planning 2006 – 2007
Senior Manager 2002 – 2006

As Director, analyze marketing and sales forecasts and realigned goals. Prepared annual long- and short-term strategic and operational plans for the organization. Conducted risk assessments with business process owners. Organized quarterly Board reports on performance, trends and forecasts for senior management.

• Instrumental in complete revision / updating plus preparation of major 2008 strategic plan for marketing and sales departments, as well as executive and Board summaries.

• Prepared 5-year organic growth strategic plan using new forecasting model.

• Managed e-commerce lead and sales initiatives that generated a sales increase of 77% and net revenue growth of 165% over 2006 levels. Analyzed and improved e-commerce marketing strategies, including pay-per-click advertising. Reduced e-commerce response to inquiries by 2 days.

• Partnered with Operations, IT and programming consultants to implement applications for business use (Genelco, Insystems - Calligo, CRM).

• Reengineered operational and strategic planning business processes to gain efficiencies and economies of scale. Developed and enhanced internal controls and processes.

Senior Manager - Operations, Finance 2002 – 2005
Confidential,
Served as Project Manager for all major Operations project initiatives, such as new business automation, premium statement redesign, claims processing reengineering. Conducted operational audits, recommended actions and executed projects to achieve objectives.

• Reduced claims processing turnaround time by 40% to above industry standards (3 days).

• Managed budget and expenses for 11 business units. Reduced operating expenses by an average of 10% a year without significant staff reductions.

• Developed and reviewed ROI analysis documents for major project initiatives.

• Established and monitored monthly, quarterly and annual operational performance against budget goals. Provided financial oversight of vendor expenses and accruals.

• Prepared / organized all presentations for Executive VP of Operations, General Counsel and CFO to present to CEO and Board members on a monthly and quarterly basis.

• Generated daily, weekly and monthly sales flash reports for entire organization to review, as well as a many other reports and ad hoc reporting.

Confidential,Roseland, NJ (1995 – 2002)
Project Manager, Program Management Office (PMO), Roseland, NJ 1998 – 2002

Managed high-profile, large-scale projects from inception to completion. Performed root cause analysis for Operations and Technology; presented results to business unit executives.

• Led accounting transaction reviews for various business units.

• Analyzed and mapped Prudential Financial process flows. Created solutions to mitigate risks and reconcile all open-ended processes.

• As Lead Transaction Processing and Call Center Operations Analyst, created process flows and corrective action plans that identified $15+ million in savings opportunities. Created and reviewed scripting for call center personnel.

EDUCATION AND MEMBERSHIPS

Confidential, UNIVERSITY - B.A., English Literature, 1995

Memberships / Community Service: Co-Chair, St. Benedict’s Preparatory School Headmaster’s Leadership Council; Youth Mentor, St. Benedict’s Preparatory School

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