PROFESSIONAL SUMMARY:

• 8 years in Information Technology supporting Servers, clients in UNIX (AIX) and Windows area.
• 7+ years of diversified hands on experience in SAP BASIS administration.
• Experience in administering SAP Systems ( CRM, Portal/ EPP, J2EE, BW, APO/Live cache, Net - weaver7.2) and SAP databases (Oracle, DB2, SQL)
• Performance & Tuning for ABAP only, JAVA only & Dual stack systems.
• Internal and external vendor interaction on weekly/monthly basis,
• Experience in SAP related internal and external audits.
• SAP Life Cycle Implementations, Cutover, “GOLIVE” support, performance and testing.
• Understanding of performance testing process and techniques.
• Day to day experience working with business teams: gathering requirements and making sure there is no direct or indirect impact on systems health.
• Creating and maintaining Standard Operating Procedures (SOPs) for global technical teams.
• Good Understanding and hands on experience with SAP transactions for measuring system performance, measuring program, RFC performance, trace transaction for ABAP, database and overall system.
• Experience with Net Weaver Admin tool, Wily, Visual admin, Config tool & SDM.
• Understanding of Oracle Optimizer, execution plans, Memory usage, Oracle index/table relationship, buffer gets, call statistic etc.
• TADM10 - SAP Net Weaver AS Implementation and Operation I
• TADM12 - SAP WEB AS Implementation and Operation II
• EP200 - SAP Net Weaver Portal System Administration
• TADM51 - SAP Web AS DB (ORACLE)
• ADM315 - Workload Analysis
• Introduction to ORACLE: SQL, SQL* Plus & PL/SQL
• Administer the ORACLE Database I.
• Administer the ORACLE Database II.

PROFESSIONAL EXPERIENCE:

Confidential

SAP Basis Administrator

Responsibilities:

• SAP installations, SAP upgrade, SAP Enhancement packages installs/upgrade.
• Database Administration: Installation/upgrade, patching, backup/restore and implementation of recommendations by SAP/Vendor.
• Monitoring and performance tuning for SAP systems (ABAP/JAVA/Dual stack).
• Reviewing SAP Early Watch reports: with customer's management and technical teams on monthly basis, covering new vendor recommendations, database health, expensive SQL statements, time consuming SAP TCODES, long running programs and batch jobs, ST22 dumps, hardware and application bottle necks, answering questions making recommendations for performance, security & configurations.
• Reviewing TPO (Technical Performance Optimization - focus Database Tuning) service report from SAP on yearly basis. Covering top time transactions by response time, top time transactions (Background), workload distribution, workload distribution across ABAP application Servers, workload by application module, database load, average physical reads and write times, index logical and physical reads, overall database performance, database parameters, database size and growth, fastest growing tables, current database stats etc.
• Maintaining SAP logon groups for load balancing & to distribute equal load for all SAP app servers.
• Maintaining operation modes to ensure work load is distributed properly between SAP work processes per customer/business requirement.
• Gathering business requirements from business team and working very closely with ABAP developers and functional teams on daily/weekly basis to make sure there is no direct or indirect impact on systems.
• System refreshes for ABAP only, JAVA only and Dual Stack systems.
• Local and remote client Copies, Client Export/ Import, SAP Transports
• Testing HA/DR systems on yearly basis for SAP customers.
• Configuration & maintenance of Transport Management System (TMS)
• Working with Net Weaver administrator: user administration, monitoring & troubleshooting.
• Tuning J2EE engine in to latest tuning guides and SAP notes from SAP.
• Kernel Upgrades, SAP/DB Parameters changes, Note Assistance, required add-on installation and upgrades
• Open System Connections, DB checks, Space management, Create/ Lock/Unlock Printers, Monitors and troubleshooting at both OS and application levels.
• Daily & weekly meetings with internal teams and clients for open/pending issues review & SLAs.
• Night & weekend support during on call rotations.
• Conducting internal SAP for team mates on demand.
• Coordinating outages with customers & Internal IBM teams (UNIX/Network/Backup/SAN).

Confidential, Chicago IL

SAP Basis / Net Weaver Consultant

Responsibilities:

• SAP implementation, Blueprint, landscape design, ECC /CRM/XI setup, and configuration.
• Installation of SAP R/3 4.7, ECC5.0, ECC6, CRM4.0 and Solution manager.
• SAP Net-weaver Administration Components such as Visual Admin, Config tool, SDM etc
• System builds from transports and required SAP notes.
• Research on SAP Notes for problem solving, Parameters setup for idle time, password restrictions.
• SAP system’s monthly reports, SM21/ST22 log analysis and standard SAP jobs.
• Monitoring SAP memory, buffers and other performance areas on daily basis.
• High Availability (HA) & Disaster and Recovery (DR) implementation, configuration, & testing.
• SAP software installation, Support Packages, add-on software components, SAP profile parameter maintenance, ST03 (workload) analysis,Update SPAM/SAINT/JSPM, SAP Kernel Upgrades, SAP/DB Parameter changes, Client Administration, System refreshes
• TMS configuration and Administration., moving transports in SAP Landscapes (DEV, QAS, PROD& TRNG), Opening/closing Systems for client configurations, Configuring operation Modes, Managing System profiles, Logon Groups
• Oracle / DB2 Administration, System Monitoring, CPU utilization, System logs, DB growth, Memory buffers, Background jobs, System availability, ABAP Dumps, Response time, Transaction logs, User ID and Password Administration .

Confidential

SAP Basis Administrator

Responsibilities:

• SAP Security and User Administration, Assigning Roles, User Mass changes, PFCG.
• SAP Installations such as application servers, additional environments such as XI, managing SAP enterprise landscape on Cluster servers, SAP systems performance and tuning, J2EE is monitoring and tuning.
• Maintain and upgrade Net Weaver, Operating System administration, SAP Security, prepare department for SOX audits, work with internal and external auditors for SOX compliance.
• Stopping/ Starting SAP Application Servers and Database Instances during Emergency, Scheduled/ Planned maintenance windows.
• Spool Administration, Printer setup, Backup and recovery, Client administration.
• Day to day Basis Support, resolving BASIS issues and helping other team members in closing tickets.
• Applying Support Packages, Kernel Upgrades, SNOTE, Analyzing Early watch reports, SAP / DB parameter changes.
• Maintained OSS system and interacted directly with SAP via OSS to resolve technical issues
• Operating system administration: Monitoring HD Drive growth, Memory usage, adding data files, extending table spaces.